Administrative Assistant I, Passport Acceptance Facility

YORK COUNTY, SC
Passport Acceptance Facility, South Carolina United States  View Map
Posted: Jan 22, 2025
  • Part Time
  • Clerical and Administrative Support
  • Job Description

    About us

    York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success.

    Mission Statement - York County provides quality public services in an open, efficient, and responsive manner.

    Vision Statement - York County provides an environment where all citizens and businesses can thrive and succeed.
    About the Department: The Clerk of Court is an elected official who serves a 4-year term. The Clerk of Court serves both the Circuit Court and the Family Court and is responsible for docket management, receipt of fees, fines and costs, maintenance of all court records and submission of reports to a variety of state and federal agencies. Circuit Court is divided into General Sessions (Criminal) and Common Pleas (Civil) cases. Some of the Clerk of Court duties for these courts include receipt of criminal warrants, jury management and staffing the courtrooms while court is in session. The Clerk of Court is also responsible for Family Court and the collection and disbursement of court ordered child support and/or alimony payments, issuance of Rules to Show Cause, child support enforcement and filing of Orders of Protection. The Clerk of Court for York County also serves as the Register of Deeds and is responsible for recording all property transactions and records as required by state law. Additionally, the Clerk of Court is over the Passport Acceptance Facility Office.

    About our opportunity

    We invite you to join our team as a part-time (25 hours per week), non-exempt Administrative Assistant I. The purpose of this position is to process applications as a certified Passport Agent by following procedures set forth in the Passport Agent Reference Guide issued by the U.S. Department of State; answer multi-line telephone calls and provide accurate information and assistance to callers; retrieve voicemail and return calls; and set appointments as requested.

    Projected Hiring Range: $16.61 - $20.76 per hour. Salary is based on qualifications.

    Location: Passport Acceptance Facility, Rock Hill, SC

    Work Schedule: Monday - Friday, 8:00 am -5:00 pm; hours may vary based on operational needs for approximately 25 hours per week.

    Our Total Compensation Package:
    • Compensation - competitive market-rate pay, and negotiable based on qualifications.
    • Deferred Compensation 401K Plans
    • Public Loan Forgiveness Program (Student Loan Forgiveness Program)
    • 11 Paid Holidays + 3 Optional Holidays
    • SC State Retirement Plan Pension
    • Paid Vacation and Sick Time
    • Critical Care and Cancer Insurance
    • Wellness Screenings
    • Employee Assistance Programs
    • Professional Development / Trainings / Conferences

    Duties and Responsibilities:


    • Collects applicant’s required information to apply for a United States passport and examines the documentation and application in close detail to ensure all required information is provided, while maintaining alertness of fraudulent and suspicious applicants. Processes passport applications and mails them to the US Department of State to be processed, which requires the ability to drive to and from the Post Office.
    • Assists the general public who are applying for their passport. Answers any questions they may have and provide the forms needed to complete and obtain a US passport.
    • Ensures all passport applications are processes in accordance with established rules, regulations and procedures.
    • Assists with answering multiple phone calls and voice mail. Ensures the caller is getting the correct information to obtain a passport.
    • Verifies passport totals match monies received, manages monthly totals of executed passports and forwards to supervisors, manages retention system of passport transmittals, and guides/assists acceptance agents in the processing of passports.
    • Creates office supply order and submit to appropriate person. Ensures that the office has all of the updated forms from the US Department of State to obtain a US passport.
    • Performs related work as assigned.


    About you

    Experience and Education Requirements:
    • High School Diploma or GED equivalent.
    • Two (2) years of clerical or administrative support experience or an equivalent combination of education, training and experience.
    Certifications and Licenses:
    • Valid Driver’s License.
    • Notary Public Commission.
    • Passport Acceptance Agent Certification. (The Clerk of Court will provide the online training for the Passport Acceptance Agent Certification.)
    Applicants with equivalent experience and/or education may be considered

    Physical Demands / Work Environment / Disclaimer

    Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
    • Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
    Americans with Disabilities Act Compliance: York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

    Standard Clauses: May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County.
    This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

    A regular part-time employee is an employee, who has completed six months of satisfactory service, works less than 30 hours per week and by agreement with York County is not a temporary position but fills a regular part-time position.

    Part-time employees receive retirement benefits throughPEBA (South Carolina Retirement Systems) and membership in the South Carolina Retirement System is mandatory for county employees.Making decisions about your retirement benefits can sometimes be complicated and difficult. The Navigating Your Benefits seriesprovides common-language explanations and can help you find your way in the world of your retirement benefits: Navigating Your Benefits | S.C. PEBA (sc.gov)

    Other regular part-time benefits include annual leave, sick leave, holiday pay, wellness benefits, Employee Assistance Program, etc. Please contact Human Resources at Human.Resources@yorkcountygov.com if you would like more information.

    Annual Leave
    Probationary and part-time county employees that work at least 20 hours per week accrue annual leave with pay. Employees in their new hire six (6) month probationary period shall not be able to use annual leave until they become regular county employees. Employees who are separating from county service shall be paid for all accrued, unused annual leave up to 360 hours provided they give York County as the employer the proper notice as required. Employees in their six (6) month New-Hire probationary period who are terminated or separated from employment shall not be paid for accrued annual leave. The maximum amount of annual leave carried into each calendar year is 360 hours.

    Earning Rate for Part-Time Employees
    Part-time employees who are scheduled to work twenty (20) to twenty-nine (29) hours per week will earn 4.0 hours of annual leave for each month of service during a twelve month period

    Sick Leave
    Part-time and probationary county employees may be entitled to earn sick leave with pay. Temporary employees will not accrue sick leave time. Employees may accrue up to 1,440 hours of sick leave. Upon termination of employment with the County, employees may not be reimbursed for any unused sick leave. When a paid holiday occurs while an employee is on sick leave with pay, the day may not be charged as sick leave.

    Earning Rate of Sick Leave
    Part-time employees that work twenty (20) to twenty-nine (29) hours per week earn paid sick leave at a rate of 4 hours per month. Part-time employees who work less than twenty (20) hours per week will not earn sick leave.

    Paid Holiday’s for regular part-time employees who work more than 20 hours per week.
    • Part-time employees who work less than 20 hours per week will not earn sick leave. The following days may be observed as paid holidays for York County Employees:

    January - December:3 Optional Holidays per Calendar Year
    January:New Year’s Day andMartin Luther King Day
    May:Memorial Day
    June:Juneteenth Day
    July:Independence Day
    September:Labor Day
    November:Veteran’s Day,Thanksgiving Day, andFriday after Thanksgiving
    December:Christmas Eve,Christmas Day

    Training:
    Quality training and educational programs are available at various times for county employees in order to support workforce development that is consistent with organizational objectives. Training topics may include driver training, CPR/first aid, communication, supervisor training, workplace violence, substance abuse, and various computer related classes.

    Closing Date/Time: 1/26/2025 5:00 PM Eastern
  • ABOUT THE COMPANY

    • York County
    • York County

    About York County


    York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. York County features everything from prominent parks and greenways to renowned hiking trail systems in the Kings Mountain National Military Park to Carowinds Amusement Park (one of the largest in the Southeast) – all with a cost of living that’s under the national average. 

    Show more

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