Pools Intern

Distinguishing Features of the Class

The Aquatics Intern will assist with the coordination, planning, and implementation of aquatics and recreation programs and events. This internship provides hands-on experience in aquatic operations, customer service, program administration, and special event organization, while meeting the requirements of a college internship. The position is designed to offer learning opportunities related to recreation management, programming, and public service in a dynamic, customer-focused environment.

Duration: 3 to 4 months

Tentative Start Date: May 2025

Work Hours: Up to 40 hours per week, including evenings, weekends, and holidays as required

Job Summary

Under the direction of the Recreation Manager and Aquatic Supervisors, the Aquatics Intern will support the day-to-day operations of aquatics programs, recreation activities, and special events. This includes customer service, program development, event coordination, and administrative duties. The role requires a strong ability to work with both children and adults, attention to detail, and the ability to contribute positively to the team.

Acceptable Experience and Training

• Graduation from high school and working toward a bachelor's or graduate degree with a minimum overall GPA of 2.5 or have graduated in the last 12 months in a related field; and
• Previous experience in customer service is required .
• Previous experience in parks, recreation, or aquatics is preferred but not required .
• Basic knowledge of aquatic safety practices and recreation program planning is a plus

NOTE: Transcripts verifying courses completed and GPA need to be submitted to the City of Des Moines Human Resources Department; electronically to humanresources@dmgov.org , by fax to 515-237-1680, or by mail to 1551 E MLK Jr Pkwy, Des Moines, IA 50317 at the time of application.

Required Special Qualifications

• Certifications :
  • Current First Aid and CPR certification is preferred.
  • Ability to obtain certifications if necessary, during the internship.
• Possession of a valid motor vehicle operator's license.
  • NOTE: If possess an out-of-state Driver's License, submittal of certified driving records is required. All records should be submitted to the City of Des Moines Human Resources Department; electronically to humanresources@dmgov.org , by fax to 515-237-1680, or by mail to 1551 E MLK Jr Pkwy, Des Moines, IA 50317 at the time of application.

Examples of Essential Work (Illustrative Only)

• Aquatic Program Support : Assist in the planning, implementation, and supervision of aquatic activities, including swim lessons, aquatic fitness classes, and special water events.
• Customer Service : Provide excellent customer service to program participants and the public, including managing pool pass sales, registrations, and general inquiries.
• Event Planning : Assist in the organization and coordination of aquatic and recreational special events , ensuring smooth operations and participant satisfaction.
• Administrative Duties : Support the completion of attendance sheets, incident reports, accident reports, and daily record-keeping.
• Marketing and Communication : Contribute to the creation of marketing materials and assist with promoting programs via social media, flyers, and other communication channels.
• Program Materials & Inventory : Assist in the procurement and management of program supplies and materials; ensure that inventory is tracked and managed properly.
• Facility Maintenance : Help prepare and maintain recreational and aquatic facilities, ensuring they are safe and ready for program use.
• Concessions Management : Assist with ordering and inventory control for the concession stand during program and event operations.
• Training and Development : Participate in training sessions, assist in preparing in-service agendas, and provide feedback to improve department processes and operations.

This positions receives only mandatory benefits.

Closing Date/Time: 2/7/2025 4:00 PM Central

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• City of Des Moines

• 515-283-4213

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