Business Systems Analyst

ABOUT US

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website . Read on to find out more about this opportunity.

About the Office of the Assessor-Recorder-County Clerk (ARCC): The Assessor-Recorder-County Clerk (ARCC) department oversees the valuation of taxable real and business personal property; recording and maintaining documents regarding property ownership, births, deaths and marriages; performing civil ceremonies; and processing marriage licenses, fictitious business names and other legal documents.

ABOUT THE POSITION

The Assessor-Recorder-County Clerk (ARCC) is recruiting for one vacancy in a three-year fixed term, fully benefitted Business Systems Analyst (BSA) assignment.

Working under the direction of the Chief of Assessment Systems, this Business System Analyst (BSA) will evaluate and identify ways to most effectively use existing systems and coordinate the implementation of new systems. They will research, coordinate, and execute complex business systems projects specific to the work of the Assessor-Recorder-County Clerk.

As part of this work, the BSA will evaluate project requirements, develop project plans and collaborate with ARCC management, ARCC employees, other County departments and technology vendors to execute project goals in a timely fashion.

This BSA will also:

• Analyze complex program data for accuracy and completeness.
• Test and validate system functionality and business processes.
• Prepare written recommendations about processes, data conversion strategies, and system integration, configuration, and implementation.
• Interact extensively with management, staff, vendors and other stakeholders.
• Research, organize, and communicate complex program information.
• Recommend and develop process improvements.
• Train end-users on processes, procedures, and system functionality.
• Develop manuals, job aids and documentation for current and new business processes and computer/software systems requirements.
• Participate directly in all stages of the RFP (Request for Proposal) process and contract management, including liaising with vendors.

Work Location: Work for this assignment is performed onsite at the Assessor-Recorder-County Clerk’s Offices in San Rafael. Hybrid and telework schedules are not available for this position.

Fixed Term Positions: This is a three-year fixed term position. However, there may be opportunities for the hired individual during this time-period to move to a regular, ongoing position as other vacancies or promotional opportunities occur, or the position may be funded and convert to an ongoing position. Fixed-term employment ends when the position’s funding ends or the work is completed. Employees in these positions are exempt from the County’s policies regarding lay-off order and reduction-in-force rights. Fixed term positions are eligible for full County benefits.

The eligible list created in this recruitment may also be used to fill future vacancies (regular, fixed-term, full-time, part-time, contingent) in other County departments. If you are interested in being considered for BSA assignments in other County departments, please consider applying to this posting.

ABOUT YOU

Our Highly Qualified Candidate is a detail-oriented professional with strong investigative, problem-solving and organizational skills. Effective communication and flexibility are vital to the success of this work, so we are seeking a candidate who can collaborate and build relationships with a variety of team members at all levels as well as vendors, and can also adapt to changes in business needs, project conditions and general direction. This ideal candidate is a strategic thinker who independently seeks opportunities for innovation and leads by example to motivate and inspire others.

Experience in and familiarity with the following are highly desirable:

• Analyzing and interpreting data.
• Multi-tasking within prescribed deadlines.
• Performing data-intensive reconciliations.
• Articulating business practices to internal and external stakeholders.
• Evaluating, testing and implementing data systems and applications.
• Project coordination and/or project management.
• Documenting business processes and developing system user training materials
• Using Excel and other Microsoft platforms with a high degree of competency and complexity.

Though not required for this position, familiarity with assessment operations, appraisal systems, property tax processes and mapping is also highly desirable for this assignment.

BUSINESS SYSTEMS ANALYST QUALIFICATIONS:

KNOWLEDGE OF:

• Project management tools and techniques.
• Methods for analyzing, documenting, testing, and implementing ERP systems and applications.
• Software applications including spreadsheets, presentations, and word processing.

ABILITY TO:

• Lead discussion with managers and end users to define and document business requirements; develop and document business and technical process, functions and procedures.
• Coordinate with end users and technology staff to implement new releases of software, new functionality and system patches.
• Develop an understanding of departmental business processes and technology requirements.
• Read and interpret a variety of technical manuals and instructions designed for automated applications.
• Plan, direct and review the work of staff; instruct staff in work procedures
• Communicate effectively both orally and in writing, including writing clear, concise and detailed instructions, procedures and reports.
• Establish and maintain effective working relationships with persons contacted in the performance of duties.

MINIMUM QUALIFICATIONS: Any combination of education and experience that would provide the knowledge and abilities listed. Typically, equivalent to a Bachelor's degree in business administration, computer science, accounting, finance, human resources, payroll, purchasing or a field related to the work and two years of responsible journey level experience in a position that would provide knowledge of department-specific programs, processes and/or operations, including experience in the planning, implementation, oversight and/or utilization of automated information systems and applications used to support departmental activities. Additional professional experience in analyzing business processes and information systems may substitute for the required education on a year-for-year basis.

IMPORTANT INFORMATION

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Catherine Heckendorf at Catherine.Heckendorf@MarinCounty.gov .

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 1/21/2025 11:59 PM Pacific

• 

• Marin County

• (415) 473-6104

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