Cybersecurity Operations Manager

Position Description

Tacoma Power is currently looking for a Cybersecurity Operations Manager (Senior Manager, Technology Classification) to join their Utilities Technology Services (UTS) division.

This classification is responsible for managing the day-to day operations of a technology function that includes at least two teams/units within a division, and direct supervision of at least two subordinate technology managers/supervisors.

Distinguishing Characteristics:

Senior Management Track: Second level of supervisory authority overseeing at least 2 subordinate engineering or technology managers/supervisors and multiple units/teams. Work involves directing, planning, and coordinating assignments/projects, monitoring work quality, counseling employees, resolving issues and grievances, conducting performance evaluations and providing recommendations for hiring, terminations, discipline, salary actions, etc. may oversee individual contributors.

Essential Duties:

TPU Cybersecurity Operations Manager (TPU COM) - the TPU COM works with the UTS Chief Operating Officer (COO) and the Operational Systems and Security (OSS) Division Manager to disseminate program information, gain consensus of security risk tolerance, meet reasonable program compliance targets, lead Cybersecurity incident response, and coordinate the cross-utility resources needed to ensure a successful program.

Is responsible for managing the Cybersecurity Program: (1) working with stakeholders throughout TPU to establish cooperative working relationships and reporting criteria to the meet TPU’s cybersecurity needs, (2) Provide leadership and guidance to TPU leadership on matters of information security, privacy, breach notification, regulatory compliance, risks, and any other matter affecting the security of TPU’s technology assets. Additional duties include:

• Leads the development of effective policies, programs, and processes to
  manage risk in a complex operational technology environment.
• Participates in the development and management of budget for the operations and maintenance of an effective cybersecurity program.
• Participates in industry peer groups including the Large Public Power Council (LPPC), and the American Metropolitan Water Association (AMWA), and the American Public Power Association (APPA) to align TPU on Cybersecurity best practices and to facilitate information sharing.
• Plans and forecasts resource needs for operational and program execution.
• Ensures adequate training and sets professional growth targets for Cybersecurity personnel.
• Provide quarterly Cybersecurity program updates to the Executive Leadership Team and annual updates to the Public Utility Board.

Qualifications

Minimum Education*

Bachelor's degree in information technology or directly related field

*Equivalency: 1 year of experience = 1 year of education

Minimum Experience*

6 years of progressively responsible Cybersecurity technology and project management experience in the area of assignment including 1 year as a technology supervisor, manager or subject-matter expert.

Licensing and Other Requirements
As Assigned:

• Experience and understanding with North American Electric Reliability Corporation Critical Infrastructure Protection standards (NERC-CIP)
• Some assignments may require a Washington State Driver's License

Knowledge & Skills

DESIREABLE:

• Familiarity with ITIL and ITSM frameworks
• Familiarity with NIST and CIS frameworks
• Remain current concerning applicable regulations, laws, and policies
• Certified Information Systems Security Professional
• Certified Information Security Manager
• Strong foundational knowledge of Operational Technologies and Systems
• Previous experience in Utilities Industry

Positions in this class typically require:

• remaining in a stationary position for 90% of the time with occasional movement to access office files, machinery and similar productivity tools (standing, sitting, walking).
• constant operation of a computer, printer and similar office tools (fingering, grasping, feeling, repetitive motions.
• communication and the exchange of information with others (hearing, seeing, talking.
• occasionally exerting up to 10 pounds of force to move, transport or position objects (sedentary work.
  

Work may also occasionally require:

• movement around the work place to pick up objects (stooping, walking, reaching).
• traversing, ascending or descending stairs, sloped terrain, or similar environments (climbing, balancing, walking).
• exerting up to 20 pounds of force to move, transport or position objects (light work).

Selection Process & Supplemental Information

This recruitment is being managed by Kye Merritt. If you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with her on LinkedIn.

City of Tacoma Commitment to Diversity and Inclusion
At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We're committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

Tacoma Power
Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 170,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.

Apply
I nterested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.

Reference checks will be conducted on final candidates and appointment is subject to passing a background check.

Communication from the City of Tacoma:
We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes.

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Closing Date/Time: 1/23/2025 5:00 PM Pacific

• 

• City of Tacoma

• 253-591-5400

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