Community Development Technician - Supervising

Introduction

Living in Placer County from Placer County Video Portal

Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov .

POSITION INFORMATION

The Community Development Resource Agency (CDRA) is accepting applications to fill one Supervising Community Development Technician vacancy. This position is located in Auburn, CA and is responsible for supervising CDRA's Permit Center staff and overseeing all activities and services associated with the intake, processing, and issuance of building permits. This position requires a working knowledge of Engineering and Surveying Division and Planning Division permit types. The ideal candidate will possess excellent interpersonal skills and the ability to communicate effectively with the public, internal staff, and external agencies, and will place emphasis on delivering high quality customer service interactions.

The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements.

BENEFITS

Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.

Click here to view Placer Public Employees Organization (PPEO) benefits.

For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website.

DEFINITION

To plan, organize, direct and supervise the operations of the permitting function in land use areas including the front counter function; and to perform a variety of technical tasks related to the permitting process, land development issues, and County requirements and regulations.

DISTINGUISHING CHARACTERISTICS

The Supervisor level recognizes positions that perform full, first-line supervisory responsibilities including planning, assigning, coordinating, and reviewing the work of subordinate staff.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from department management or supervisory staff.

Exercises direct supervision over assigned technical and/or clerical personnel.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to, the following:

• Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for counter and off-counter operations; implements policies and procedures related to the permitting process.
  
• Plans, prioritizes, assigns, supervises, and reviews the work of staff involved in performing duties related to the permit process.
  
• Coordinates the scheduling of front counter to ensure coverage.
  
• Participates in the selection of staff; provides and/or coordinates staff training; conducts performance evaluations; works with employees to correct performance deficiencies; implements discipline procedures.
  
• Provides information to the public by telephone or at the public counter regarding applicable ordinances, regulations, requirements, and procedures related to the permitting and land development process and County regulations and requirements; assists the public in completing and processing various permits.
  
• Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications.
  
• Prepares a variety of reports on operations and activities.
  
• Builds and maintains positive working relationships with coworkers, subordinate staff, other County employees, and the public.
  
• Serves as resource in all permit areas to interpret and explain the permit process and requirements to staff and general public.
  
• Develops and implements policies and procedures pertaining to permitting process, County regulations and requirements, and related functions.
  
• Works on special projects as assigned.
  
• Interact with other County departments and/or outside agencies as needed.
  
• Performs related duties as assigned.
  

MINIMUM QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Experience: Four years of increasingly responsible experience performing duties comparable to those performed by an Associate Community Development Technician with Placer County with one year of lead experience.

Training: Equivalent to 60 semester units of college coursework.

Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.

Required License and Certification:
May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Advanced principles and practices of customer service and public contact.
  
• Clear, effective, and correct use of oral and written English including spelling, grammar, vocabulary, and punctuation.
  
• Policies and procedures related to land development, permit process, zone changes and variances, use permits, occupancy requirements, code enforcement, and related County requirements and regulations.
  
• Advanced operation of varied office equipment, including computers and associated word processing, spreadsheets, and specialized application.
  
• Technical resource materials and information sources applicable to land development related activities.
  
• Agency and department specific software systems.
  
• Principles and practices of research.
  
• Arithmetic and mathematical calculations.
  
• Letter and report composition.
  
• Methods of filing and tracking information.
  
• Principles and practices of supervision, leadership, training, and performance evaluations.
  

Ability to:

• On a continuous basis, sit at desk and/or stand at counter for long periods of time; intermittently twist and reach office equipment; write and use keyboard to communicate through written means; and occasionally lift moderate weight.
  
• On a continuous basis, know and understand assigned aspects of the job; identify and interpret technical and numerical permit processing activities; explain permitting process and procedures and County regulations and requirements to the public.
  
• Use a variety of modern office equipment, including but not limited to, computer, calculator, typewriter, telephone, facsimile machine, microfilm reader/printer, and photocopy machine.
  
• Communicate clearly and concisely, both orally and in writing.
  
• Clearly and concisely explain complex requirements and procedures to those less knowledgeable.
  
• Establish and maintain effective working relationships with coworkers, supervisors, other County employees, outside agencies, and the public.
  
• Read and interpret a variety of plans, maps, drawing, construction documents and specifications.
  
• Work with various cultural and ethnic groups in a tactful and effective manner.
  
• Analyze situations quickly and objectively and determine appropriate course of action.
  
• Supervise, train, and evaluate technical and clerical staff.
  
• Use independent judgment and make sound decisions to resolve a variety of issues.
  
• Compile, analyze, and evaluate a variety of technical information related to the land use function.
  
• Develop, recommend, and implement policies and procedures.
  
• Effectively use automated permit systems.
  

SELECTION PROCEDURE

Training & Experience Rating (100%)

Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.

CONDITION OF EMPLOYMENT

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.

SUBSTITUTE LISTS

The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.

EQUAL OPPORTUNITY EMPLOYER

Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.

Conclusion

For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661.

Closing Date/Time: 1/3/2025 5:00:00 PM

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• Placer County

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