What You'll Be Doing

Wake County Health and Human Services is seeking a highly motivated and experienced candidate to fill the role of Community Outreach and Engagement Program Manager! As the Program Manager, you will be responsible for overseeing strategies to address the health needs of our most vulnerable residents while connecting community outreach strategies and activities across the Public Health Division and the Department of Health and Human Services. The position directly supervises program staff and reports to the Population Health Director.

Essential Functions Include:

• Establishes relationships with community partners, including faith-based organizations, across the County to ensure health equity
• Finds and leads community outreach opportunities in underserved areas of Wake County
• Supervises and leads a team of staff providing outreach activities in the community
• Works with staff to develop strategies, including technology, that improve policies and practices that advance health equity
• Utilizes data to identify emerging trends and community issues to develop and recommend culturally appropriate programming and resources. Advises and communicates with senior management
• Evaluates program policies and processes. Contributes in the writing of grants and assurance of county/state and federal funding

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that includes social services, public health, job search assistance, child support, and transportation. Our mission is, in partnership with the community, will facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services is engaged in several special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the federal or state level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Bachelor's degree In Public Health, Human Services or a related field
• 5 years of job-related experience

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Masters Degree in Public Health, Administration or related field
• Demonstrated professional background in public health and ability to develop plans that address health disparities
• Excellent project management skills with the ability to successfully manage multiple projects and daily responsibilities
• Knowledge of service evaluation and data collection methodologies
• Demonstrated strong leadership skills with ability to lead multi-disciplinary teams
• Experience working with a culturally diverse population
• Excellent verbal and written communication skills
• Proficiency in MS Office Suite (Word, PowerPoint, and Excel)
• Five years management experience

How Will We Know You're 'The One'?

• Advanced critical thinking and project management skills with ability to multi-task and prioritize
• Exceptional oral/public speaking and written communication skills
• Experienced team leader with the ability to initiate and manage cross-functional groups and multidisciplinary projects
• Strong communicator who can interact with staff at all management levels and with a variety of external partners and customers
• Problem analysis, use of judgement and ability to solve problems efficiently
• Ability to integrate performance leadership into strategic development, provide coaching and mentoring for improved success, and display characteristics of interpersonal influence
• Ability to inspire
• Demonstrated cultural, ethnic, and gender sensitivity and competency

About This Position

Location: Human Services Center Sunnybrook Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15 pm

Hiring Range: 76,341 - 87,712

Market Range: 0.00 - 0.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 12/20/2024

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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