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Job Description
Job Location: This position will be located in Springfield, MO.
The Section for Long-Term Care seeks to help protect the health and safety of elderly and disabled individuals residing in long term care facilities. This professional position serves as both a member of a multi-disciplinary team to survey long-term care facilities for compliance with state and federal regulations, and as an independent complaint investigator. This position will qualify for remote work once training is complete.- Conduct surveys, licensure inspections, complaint investigations, and other activities as assigned and in accordance with federal and state policies and procedures.
- Monitor care provided to individuals residing in long term care facilities to ensure the quality of life and quality of care received meets state and federal regulatory standards.
- Communicate information, both verbally and in writing, in a manner that is understandable, legible, professional, courteous, respectful and consistent with regulatory requirements. Perform duties in a manner that is respectful of individual's space and preferences.
- Attend scheduled team meetings, assume a fair share of the workload, and accept on-call duty as assigned on weekends and holidays on a rotating basis, which may require a visit to a facility to investigate a high priority complaint during the on-call time.
- Present relevant information necessary to identify regulatory violations and determine compliance as a team. Ensure deficiencies cited are based on facts, include more than one source of evidence whenever possible, and clearly support the regulation cited.
- Strong computer skills with the ability to learn new programs
- Excellent oral and written communication skills and customer service skills with residents, providers, and the public is an essential component of this position.
- Candidates must meet the qualifications for a Registered Nurse (available at https://oa2.mo.gov/personnel/careers/direct-health-services/nursing )
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . -
ABOUT THE COMPANY
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State of Missouri
Show moreBuild the Missouri of tomorrow.
Ensure a strong foundation today.
Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.
No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!
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