Child Support Training and Development Supervisor

The Job

MAKING A POSITIVE DIFFERENCE IN THE LIVES OF CHILDREN!

Are you looking for a rewarding career that gives back to the community? Each year our Child Support Professionals work with thousands of parents in San Bernardino County to help the children in our community receive the monetary support needed to thrive and prosper. Our mission is to partner with parents and the community in delivering reliable child support services, and each day presents a unique opportunity to make a positive difference in the lives of children. In our organization, we have a strong commitment to excellence and value integrity, innovation, transparency, and an environment of trust and respect. The leadership is committed to a strengths-based approach to employee development by focusing on leveraging natural talents and abilities. Child Support Professionals are positioned for success and have promotional opportunities available within the Child Support career path.

The Department of Child Support Services (DCSS) is recruiting for a Child Support Training and Development Supervisor who oversees daily operations of the Child Support Services training team, including leadership programs, professional development training, and customized curriculum services. The Training and Development Supervisor conducts complex analysis to assess the department's training and development needs; identifies and evaluates training and development goals; monitors and evaluates pricing and cost effectiveness of training and development services; recommends changes to curriculum, frequency, staffing, pricing, format or other aspects of training programs and services to improve effectiveness.

For more detailed information, refer to the Child Support Training and Development Supervisor job description.

To view the Child Support Services Department website, click HERE or visit www.sbchildsupport.com

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must pass a background investigation, including DOJ/FBI clearance, credit check, physical examination and drug test, prior to appointment.

Travel: Travel throughout the County and State may be required. At the time of hire, a valid California Class C driver license and proof of liability insurance must be produced and maintained throughout employment.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Candidates must meet one of the following requirement options: OPTION 1 Education:
A completed bachelor's degree from an accredited college or university in English, education, business/public administration, liberal arts, communication, organizational development, computer science, social/behavioral, natural science, or a closely related field.
-AND- Training Experience:
Two (2) years of full-time experience as a professional trainer/educator of adult learners. ( Providing on-the-job training is not considered qualifying experience.)

OPTION 2 Education:
Thirty (30) semester (45 quarter) units of completed college coursework in public/business administration, administration of justice, behavioral/social science, English, math, humanities, human services, or a closely related field. Transcripts must be submitted with the application if the candidate does not possess an associate's degree or higher in one of the qualifying fields of study mentioned above.

Completion of the Management Leadership Academy (MLA) in San Bernardino County will be accepted toward the required coursework on the basis of 4 quarter units of credit per MLA track completed.
-AND- Child Support Experience:
Three (3) years of full-time experience working as a Child Support Specialist II , or Supervising Child Support Specialist in a County agency overseen by the California Department of Child Support Services. (Each position held must be clearly detailed and listed separately in the Work Experience section of the Application.)
-AND- Training Experience:
Two (2) years of experience developing curricula or course materials and delivering instruction.
-OR- Training Experience:
Two (2) years of experience conducting informal trainings, mentoring, and/or counseling/coaching for adult learners.

Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications

The ideal candidate will have organizational development experience which includes conducting organizational studies, developing training objectives, and developing interventions to organizational problems. This candidate will possess a strong background in project planning, delivering services in a support capacity, and presenting to executive and management staff. Additionally, the ideal candidate has excellent oral and written communication skills, effective presentation and leadership skills, and has worked in a human/social services environment as a professional trainer/educator of adult learners.

Selection Process

Examination Procedure :
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible to ensure qualifications are properly considered. Resumes will not be reviewed.

Application Procedure :

Please complete and submit the online Application and Supplemental Questionnaire by 5:00 pm, Friday, December 6th, 2024.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

If you require technical assistance, please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Supervisory Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 12/6/2024 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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