Organizational Development & Training Specialist Senior

City of Austin, TX
Austin, Texas United States  View Map
Posted: Nov 23, 2024
  • Full Time
  • Education and Training
  • Job Description

    Minimum Qualifications
    Education and/or Equivalent Experience:
    • Bachelor’s degree in Human Resources Development or related field, plus three (3) years of experience in organizational development and training
    • One (1) additional year of closely related experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution


    Licenses or Certifications:
    None.

    Notes to Applicants

    Austin Resource Recovery ( ARR ) provides essential services that protect people and our planet. Austin Resource Recovery ( ARR ) is an organization of 500 plus employees that provides residential curbside collection of trash, recycling, and composting to the residents of the Austin metropolitan area. Additional services include bulk and large brush collection, street sweeping, dead animal collection, and a drop-off center for hard-to-recycle items and household hazardous waste.
    The City of Austin has committed to achieving zero waste by the year 2040, an initiative that requires new thinking, policy, and communications about the way we buy, use and dispose of everyday items.

    The Organizational Development & Training Specialist Sr. will work within the Human Resources division of ARR to lead and coordinate training to meet departmental short-term and long-term organizational training needs. This role will work with department leaders to evaluate competencies and address gaps in the workforce development and capacity. This position will spearhead the continuous improvement and professional growth of the workforce by delivering training for all levels within the organization to promote employee development and organizational growth.

    The ideal candidate will have demonstratable experience developing and delivering innovative training programs and organizational development initiatives utilizing data-driven insights and best practices to support the design of comprehensive training solutions that enhance the overall business performance. By cultivating a culture of learning and development, the Specialist ensures that employees are equipped with the necessary skills and knowledge to excel in their roles and understand the value of continuous learning and development. Additionally, this role involves close collaboration with various departments to align training efforts with the organization’s strategic objectives, ultimately driving organizational success and employee engagement. This position will provide departmental New Employee Orientation ( NEO ), City Wide compliance trainings, and other trainings such as basic computer skills, applying and interviewing, team building, communication, emotional intelligence, leadership topics, etc.

    Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.

    A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application.

    Resume and Cover Letter: You will be required to provide a complete resume and cover letter with this application, please note, NEITHER OF THESE WILL TAKE THE PLACE OF A FULLY COMPLETED APPLICATION .

    Skills Assessments: A competency assessment may be required to verify your skill set.

    90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

    Nepotism Policy: The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.”

    Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

    Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

    Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

    This position is eligible for the Public Service Loan Forgiveness ( PSLF ) Program. This is a federal program designed to encourage individuals to work in public service by forgiving the balance of their federal student loans upon meeting program requirements.

    Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

    Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.
    Pay Range
    $32.23 - $40.29
    Hours
    Monday - Friday; 8:00 a.m. - 5:00 p.m.

    Employee will be required to work occasional early mornings, after hours or weekends due to business needs.
    Job Close Date 12/09/2024 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane Bldg. 1, Austin, Texas 78754 Preferred Qualifications
    Preferred Experience:
    • Experience conducting training needs assessments and utilizing the data to make informed training recommendations and decisions.
    • Experience at handling multiple projects simultaneously and pivoting as needed to ensure successful outcomes.
    • Effective written and oral communication.
    • Experienced crafting and delivering presentations, writing comprehensive training materials, and facilitating engaging training sessions.
    • Experience developing and implementing organizational training programs and managing the ongoing tasks that come with training program management.
    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

    1.Develop, implement, and evaluate departmental rollouts of citywide HR or OD initiatives
    2.Design and perform department wide needs assessments to identify and analyze major organizational problems
    3.Analyze the results of needs assessments, meetings, research, and other forms of communications in order to develop short and long term strategies for organizational development across an entire department or group of departments
    4.Coordinate the activities of other organizational development and training personnel, assigning tasks and monitoring their completion
    5.Provide advice to management and others on how to best handle their organizational problems
    6.Develop, schedule, coordinate, and deliver training modules, workshops, and facilitations to selected audiences
    7.Evaluate the effectiveness of training modules, workshops, etc. and make changes as needed to improve future results
    8.Plan, design, implement, and evaluate plans and activities for assigned projects and programs
    9.Facilitate groups in areas such as conflict resolution, team development, process improvement, strategic planning, and problem solving
    10.Participate in or lead teams with Organization Development, Human Resources and other team members

    Responsibilities- Supervision and/or Leadership Exercised:
    • Provide leadership for groups including other professionals and support staff in the area of Organizational Development and Training
    • Lead workshops and classes as an instructor or trainer
    • Mentor less experienced Organizational Development and Training personnel
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
    • Knowledge of basic training and learning principles.
    • Knowledge of instructional systems design methods.
    • Knowledge of city practice, policy and procedures.
    • Skill in oral and written communication.
    • Skill in handling multiple tasks and prioritizing.
    • Skill in using computers and related software.
    • Skill in data analysis and problem solving.
    • Skill in planning and organizing.
    • Skill in data analysis and problem solving.
    • Ability to handle hostility, conflict, and uncertain situations.
    • Ability to work with frequent interruptions and changes in priorities.
    • Ability to deliver training.
    • Ability to facilitate groups.
    • Ability to develop and maintain knowledge in organizational development and training.
    • Ability to establish and maintain good working relationships with other city employees and the public.


    Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
    City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.
    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * The minimum qualifications for the Organizational Development & Training Specialist Senior position are: Bachelor's degree in Human Resources Development or related field, plus three (3) years of experience in organizational development and training. One (1) additional year of closely related experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet these minimum qualifications?
    • Yes
    • No
    * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).
    (Open Ended Question)
    * Describe your experience and the years you have spent developing and conducting training for a diverse workforce that includes frontline operational and office employees. Include the number of employees in the workforce.
    (Open Ended Question)
    * Describe your experience conducting training needs assessments and utilizing the data to make informed training recommendations and decisions.
    (Open Ended Question)
    * Do you have the ability to travel to multiple sites as part of the regular job duties?
    • Yes
    • No
    * Were you referred by to this job opportunity by an Austin Resource Recovery employee? If yes, please provide the employee's full name.
    (Open Ended Question)


    Optional & Required Documents

    Required Documents Cover Letter Resume Optional Documents
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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