Parking Enforcement Officer (20563774)

The City of Menlo Park is one of the San Francisco Bay Area’s premier business and residential communities. We’re currently seeking a responsible individual to help enforce local and State parking regulations, as well as local and State ordinances related to municipal code violations and other non-criminal matters.

This is a civilian classification established for the handling of a variety of public service functions in the Parking Enforcement Division of the Police Department, with the main focus being overnight parking enforcement.

Job Description URL:

https://menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/seiu/parking-enforcement-officer.pdf

Ideal Candidate

The specific duties of a Parking Enforcement Officer include issuing parking citations using an automated citation machine; maintaining department records & files; providing information and assistance to the public; operating radio and communications equipment; and attending in-service and external training programs.

The ideal candidate will be able to work independently, have good written and communication skills, be in good physical condition, have normal color vision, and possess a valid CA Driver's License. Must be at least 18 years of age at time of appointment, and be able to pass a background investigation and psychological & medical examinations prior to appointment. Bilingual applicants are encouraged to apply.

Knowledge of

• Principles, practices, methods, and techniques of providing parking enforcement and traffic control
• Functions, principles, and practices of law enforcement agencies
• Local, state, and federal law enforcement databases
• City geography, maps, streets, landmarks, and driving directions
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility
• Safety practices and equipment related to the work
• Principles of record keeping
• Modern office practices, methods, and computer equipment and applications related to the work
• English usage, grammar, spelling, vocabulary, and punctuation
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff

Ability to

• Independently perform non-sworn parking enforcement program support duties
• Obtain pertinent information from individuals in stressful or emergency situations
• Assess situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; recommend and implement appropriate course of action
• Memorize codes, names, street locations, and other information
• Read and interpret maps and other pertinent documentation
• Interpret, apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations
• Compile and summarize information and prepare accurate, clear, and concise reports, records, and other correspondence and documents
• Organize, maintain, and update office database and records systems
• Organize own work, set priorities, and meet critical time deadlines
• Operate modern office equipment including computer equipment and software programs
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines
• Use English effectively to communicate in person, over the telephone, and in writing
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work

Education and Experience

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to the completion of the twelfth (12th) grade
• One (1) year of experience performing increasingly responsible non-sworn law enforcement support duties

Benefits

The City offers an excellent benefit package consisting of:

• Health Insurance: City contribution up to $1,328 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement
• Dental: City-paid coverage for employee and dependents
• Vision: City-paid coverage for employee and dependents
• Vacation: 44 - 88 hours of vacation leave accrual each year, depending on length of service
• Sick Leave: 48 hours of sick leave accrued each year
• Holidays: 11 official holidays; 17 hours of floating holiday time per year; 4 “Day of Reflection” hours per year in recognition of holidays of individual and community importance
• Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula
• Deferred Compensation: Voluntary participation in City Plans.
• Life Insurance: City-paid policy equal to 1.5 times regular annual wage
• Long Term Disability: City-paid coverage
• Educational leave and tuition reimbursement
• A City-paid Caltrain GoPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park.
• A City-paid BayPass. This pilot program offers employees unlimited travel in 2024 - 2025 for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card.
• A transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week.
• Employees are provided with access to an on-site gym at no cost

For additional benefit information, visit
www.menlopark.gov
and review the City of Menlo Park and SEIU Memorandum of Understanding.

Special Instructions

Please upload a resume and a cover letter indicating your interest in the position. You may attach one file only (multiple pages okay) up to 2MB.

IMPORTANT: Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered.

Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process.

Tentative Interview Dates:

• The most qualified candidates will be invited to an in-person Oral Board Panel examination tentatively scheduled for the week of December 9, 2024.
• If you are successful during the Oral Board panel examination, the Chief's interviews are tentatively scheduled for the week of December 16, 2024.

An Eligible List will be established as a result of this examination process and will be valid for a period of six (6) months. The list may be extended up to a maximum of two (2) years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process.

The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at (650) 330-6670 or
jobs@menlopark.gov
prior to the closing date for accommodation requests.

Before receiving an offer of employment, the candidate must pass a thorough background investigation, fingerprinting, polygraph examination, psychological screening and physical examination. Candidates must be successful in all phases of the selection process.

In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas.

Closing Date/Time: 12/1/2024 at 11:59pm

• 

• City of Menlo Park

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