What You'll Be Doing

Come join our award-winning team that has a unique role in making sure the people of Wake County are served by high quality programs that prevent the spread of diseases, promote healthy living, provide excellent healthcare, and respond with compassion and care when disaster strikes our community. We are currently seeking a dedicated Program Assistant to provide administrative support and program assistance to the Director of Nursing and the Occupational Health and Safety Nurse.

The primary responsibilities are:

• Organize and maintain confidential records as required by HIPAA, OSHA and other federal and state entities for regulatory compliance and internal management
• Serve as a member of the Public Health Quality Management Team, Building Safety Team(s), and the Infection Prevention and Control Representatives Team
• Administrative tasks such as- produce electronic documentation including meeting minutes, documentation of quality improvement initiatives, time study logs, spreadsheets and periodic reports, manage group email lists, draft correspondence, schedule meetings and manage calendar of recurring events, tasks and reports
• Provide hands-on assistance with employee health fit testing masks for respiratory protection. Use appropriate procedures for using specialized medical equipment
• Participate in disaster response in the event of activation of the Wake County Emergency Operations Plan
• Participate in planning and supporting special projects and events including process documentation, procurement of supplies and space, preparation of materials, distribution of information, scheduling and registration of participants and follow-up filing and data entry
• Serve as a liaison with other program areas, departments, and organizations to support effective QM operations and communication of information

Responsibilities require use of technology for communication, organization of information and management of workflow. The Program Assistant is also responsible for supporting work sessions and special projects with staff in multiple programs and buildings within Wake County. Our clients are the staff that serve in public health clinics, schools, community settings, emergency shelters and the behind-the scenes places that ensure our environment is a healthy place to live. The Public Health Quality Management team advances excellence by monitoring adherence to standards, leading quality improvement initiatives, promoting best practices and continually adapting to changes. We also provide support by ensuring healthy and safe working conditions for County employees. The wide scope of services requires constant learning, flexibility, commitment to excellence and the ability to work in a variety of locations within Wake County. It is not always an easy job, but knowing our actions impact the quality of life in Wake County makes it very rewarding. Apply today!

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Associate's degree
• One year of job-related experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Two years’ or more experience working in a health care organization, public health or occupational health and safety
• Experience in organizing and maintaining confidential records
• Demonstrated proficiency in working in Excel, Word, PowerPoint, Visio and email
• Experience in creating meeting minutes and reports
• Experience in executive level administrative support
• Certified Medical Assistant or certification in phlebotomy
• Bachelor’s Degree in Business, Public Administration or related field

How Will We Know You're 'The One'?

• Reliably accomplish tasks completely, accurately and in a timely manner including organizing information, calendar scheduling, produce work utilizing Excel, Word, PowerPoint, email, complete internet searches and other tasks with attention to details Listen and understand verbal information and then compile and organize it to produce written meeting minutes and reports
• Ability to comply with all confidentiality and information security requirements for collecting, organizing, and storing sensitive printed and electronic information
• A desire to promote a healthy and safe working environment for all employees
• Ability to perform appropriate procedures when using medical equipment
• A strong sense of teamwork and a desire to build and maintain effective working relationships with team members and staff from multiple areas in the agency
• Ability to facilitate the flow of work for a process or procedure, and suggest improvements as needed and adjust effectively to changes in work tasks, requirements or the work environment

About This Position

Location: Human Services Center Sunnybrook Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15 pm

Hiring Range: 22.84 - 27.43

Market Range: 22.84 - 32.03

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 11/15/2024

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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