Job Location: This position will be located at: 1110 East 7 th Suite 200, Joplin, MO 64801 with consideration given to surrounding areas based on chosen applicant's location.
Why you’ll love this position: The Division of Senior and Disability Services has an exclusive role that takes a career of serving others to the next level! This Senior Social Services Specialist is dedicated to serving HCBS participants and colleagues. This position will remain connected with established work teams and responsibilities, however will get to expand their influence and expertise further. Not only will you be able to ensure that the “right individuals, receive the right services, at the right time,” but you will also become a major component of “making DSDS the best place to work and serve!” This position is an extension of the leadership team and assists with elevated roles like training, quality assurance, policy interpretation and application, resource creation, and much more! Do you feel called to leadership and mentorship? Have you wanted to expand your influence and ideas further? Is a healthy, high performing workplace a passion of yours? If you answered “yes” to each of those questions, please consider applying to this position.
- Assist Social Services Unit Supervisor with onboarding and training of new staff in both HCBS policy and field training.
- Assist Social Services Unit Supervisor with completing case record reviews for team members in training.
- Provide technical assistance with HCBS Programs and Systems to Social Services Specialists/Field Assessors.
- Serve as liaison between Quality Improvement and Quality Assurance Unit staff and respective team to champion division quality initiatives and communicate feedback to each team member in a meaningful way.
- Maintain an assigned workload of assessments, with work being reduced approximately 25% to meet the training and quality development needs of the team.
- Provide feedback on draft policies to division management, as requested.
- Assist the Social Service Specialist/Field Assessor to identify and address unmet needs of participants and refer to appropriate community resources.
- Provide presentations to community organizations, providers, and the public regarding the services and policies of DSDS.
- Assist the Social Service Specialist/Field Assessor with the appeals and hearings process.
- Other duties as assigned.
Minimum Qualifications: - Two or more years of experience as a Social Services Specialist; or
- A Bachelor’s degree from an accredited college or university; and Four or more years of professional or technical experience providing social services or conducting investigations or audits of social service providers, recipients and/or applicants.
- Preference for team lead positions will be given to current members of the respective teams. Applicants applying for a team lead position outside of their current team will be required to have an office location within that team’s service area and the ability to travel throughout that service area.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .