Program Coordinator (Innovation Lab)

City of Austin, TX
Austin, Texas United States  View Map
Posted: Oct 30, 2024
  • Full Time
  • Project Management
  • Job Description

    Minimum Qualifications
    • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job.
    • Experience may substitute for education up to a maximum of four (4) years.


    Licenses or Certifications:
    None.
    Notes to Applicants
    This position will serve as a Program Coordinator for the Innovation Lab and Lounge at the Austin Public Library. This area serves as a digital makerspace accessible to the public, focusing on video, music, podcasting, 3D design, and various other creative mediums. The individual in this role will be responsible for planning, designing, and hosting programs aimed at instructing the public in the effective use of creative hardware and software. Furthermore, the Program Coordinator will cultivate program-centered partnerships with community organizations and businesses. The Program Coordinator will participate in the daily operations of the Innovation Lab and Lounge by promoting public understanding and effective utilization of the available technology resources.

    Application Instructions:
    • A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application.
    • Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed.


    Additional Information:
    • TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
    • All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training.
    • Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.
    • This posting may be used to fill additional vacancies of the same job title that may become vacant. The additional vacancies may include a difference in work location, workweek hours, and schedule. Filling additional vacancies from this posting is based on the business needs of the department.


    IF YOU ARE SELECTED AS A TOP CANDIDATE :
    • Verification of the minimum qualifications (Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job. Experience may substitute for education up to a maximum of four (4) years.) will be required. You must provide proof of education from an accredited organization/institute.


    VETERAN :
    • Veteran candidates will be required to provide a copy of their DD-214.


    The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business.
    Pay Range
    $24.89 - $29.18

    Hours
    Regular (40 hours) per week:
    Monday - Friday
    9:00 a.m. - 5:00 p.m.
    • Rotating Saturdays and Sundays.
    • Occasional evening shifts as programming requires.
    • Flexibility in scheduling is required.


    Note: Hours may vary based on operational or business needs; evenings and weekends may be required on occasion.
    Job Close Date 11/26/2024 Type of Posting External Department Austin Public Library Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 710 W. Cesar Chavez St., 78701 Preferred Qualifications
    • Experience in customer service in a shared learning environment.
    • Demonstrated experience building safe and trusted connections with all age groups, especially adults.
    • Knowledge of Adobe Creative Cloud products in addition to other creative software used in digital media production.
    • Experience in planning, developing, and implementing programs, workshops, training, and/or events to inspire learning.
    • Working knowledge of AR and VR.
    • Experience with livestream content creation.
    • Knowledge of new and innovative technologies and digital makerspaces.
    • Demonstrated experience in project management.


    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


    Develop and implement a variety of programs, projects and activities. Coordinate with existing organizations to address community economic or social service needs. Conduct needs assessments and meets with community residents, leaders and community groups to identify needs and available resources. Collaborate with other organizations to plan and develop programs and activities or improve coordination of existing services. Research funding sources, develop short and long range plans, and compile informational reports. Serve as City representative before community groups, businesses and/or the media. Recruit, train, and supervise volunteers. Assists in the development and monitoring of project and/or program budgets Assists in the development of short/long range plans Assists in the development and implementation of operating policies and Procedures Ensures compliance with city and other regulatory agency requirements and policies

    Responsibilities- Supervision and/or Leadership Exercised:
    • May provide leadership, work assignments, evaluation, training, and guidance to others.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


    Knowledge of applicable processes, techniques, and methods.

    Knowledge of city practice, policy, and procedures.

    Skill in handling conflict and uncertain situations.

    Skill in handling multiple tasks and prioritizing.

    Skill in using computers and related software applications.

    Skill in data analysis and problem solving.

    Skill in conducting presentations on behalf of a public entity.

    Ability to establish and maintain effective communication and working relationships with city employees and the public.

    Ability to work with frequent interruptions and changes in priorities.

    Ability to train others.
    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk

    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * This position requires a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job. Experience may substitute for education up to a maximum of four (4) years. Do you meet these requirements?
    • Yes
    • No
    * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.
    • I acknowledge and understand this position requires a Criminal Background Investigation (CBI).
    * Describe the workshops, training, programming, or other events you have implemented that inspired learning.
    (Open Ended Question)
    * This position requires a flexible schedule. Are you able to work a flexible schedule that may include weekends, evenings and non-consecutive days off?
    • Yes
    • No
    * Describe your project management experience.
    (Open Ended Question)
    * Please describe your experience with Adobe Creative Cloud software.
    (Open Ended Question)
    * Please describe your experience in new technologies and innovations.
    (Open Ended Question)
    * Please describe your experience with 3D printing, programming/coding, livestreaming video content, and creating/editing digital media. Include any teaching experience you have had instructing others in the use of these technologies.
    (Open Ended Question)
    * Describe your experience building community partnerships and relationships.
    (Open Ended Question)
    * This position requires communication and interaction with the public. Briefly describe your customer service experience.
    (Open Ended Question)
    * My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application.
    • Yes
    • No


    Optional & Required Documents

    Required Documents Resume Optional Documents Cover Letter
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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