TOURIST DEVELOPMENT COUNCIL MANAGER

Description

Under the Supervision of the Assistant County Manager, the TDC Manager is responsible for the oversight of the Amelia Island Tourist Development Council (TDC), including the management of procurement and contracting, budgeting, operations, sponsorship and grant funding coordination, and all other functions performed on behalf of the TDC in relation to the use of the County’s Tourist Development Tax Revenues. The primary purpose of the position is to carry out the provisions of Section 125.0104, Florida Statutes, and promote tourism through advertising and public relations. These responsibilities include, but are not limited, to the following: budget preparation, monitoring the development and implementation of the Amelia Island Tourist Development Plan and Annual Marketing and Promotion Plan, as may be amended, including supervising advertising and public relations, TDC support, working with professional and volunteer organizations, and establishing and monitoring contracts for the TDC and the County. Additionally, the position will act as the liaison between the County’s Tourism Promotion Agency (TPA) and the County to ensure the TPA’s compliance with the terms and conditions of the TPA’s Contract with the County.

Examples of Duties

• Coordinates with the TPA and submits for approval an annual operating budget encompassing all activities and operations of the TDC.
• Acts as a liaison with the TPA to help coordinate procurement and contracting processes.
• Oversees the TPA’s management of digital content including but not limited to Website, Social Media and E-Newsletters and development and management of Amelia Island Welcome Center.
• Monitors and reviews TPA performance reports and supports the TPA, as necessary.
• Serves as primary liaison between the TDC, the TPA, and the County Manager’s Office.
• Maintains good working relationships with the TPA, the Nassau County Economic Development Board (NCEDB), municipalities in Nassau County, and local civic clubs/organizations.
• Manages the TDC grant and sponsorship administration process including review all TDC grant requests for Events and Sponsorships to ensure compliance with County policies.
• Collaborates with the TPA on sponsorship and grant selections. Oversees the grant agreements, sponsorship agreements and placement of TDC and BOCC agenda items.
• Acts as the recording secretary to the TDC by assembling County and TPA agenda items, sending legal notices of meetings, attending TDC meetings, ensuring accurate documentation of the minutes of TDC meetings, submitting recommendations and documentation to the Nassau County Board of County Commissioners (BOCC) as required and attending BOCC meetings as required.
• Attends Industry Stakeholders Workshops and TDC Workshops as required.
• Supports the TDC, as necessary including the management and implementation of advertising, public relations, direct mailings and special events. Oversees the use of Tourist Development Tax Revenues in the community.
• Ensures all actions of the TDC and its contractors are in compliance with Florida Law, County ordinances, County contracts, and County policies and procedures.
• Attends as a representative trade and consumer trade shows to promote the County’s tourism industry.
• Negotiates or approves contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
• Directs or conducts studies or research on issues affecting areas of responsibility.
• Oversees contractors to continuously improve contract processes and performance.
• Educates the local community about the importance of tourism by interacting with and speaking at civic and social clubs and organizations.
• Works with contract partners to ensure events funded by the TDC achieve the desired outcomes including monitoring events for effectiveness by implementation of appropriate survey instruments, visitor data capture, personal observation, and post event reports.
• Prepares budgets for approval, including those for funding or implementation of programs.
• Manages or coordinates financial or budget activities to fund operations.
• Coordinates the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
• Coordinates procurement processes and contracts.
• Prepares or presents reports concerning activities, expenses, budgets, or government statutes.
• Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County personnel, contractors, developers, consultants, industry/business representatives, property owners, vendors and the general public.
• Operates a vehicle and a variety of equipment which may include a computer, fax machine, copier, calculator, telephone, two-way radio, camera, etc.
• Attends required meetings, conferences, training courses and seminars to maintain knowledge of industry trends and technology.
• Performs a variety of routine office duties as required, which may include but are not limited to answering the telephone, preparing reports and correspondence, entering computer data, copying and filing documents, etc.
• Performs related duties as required.

(These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.)

Typical Qualifications

Requires a bachelor’s degree from an accredited college or university in business or public administration, public relations, tourism, or a related field with a minimum of five (5) years of experience in tourism management preferred, including or supplemented by three (3) years supervisory experience. Candidates possessing an equivalent combination of education and training may also be considered. Preference will be given to candidates with local government experience in the State of Florida. May require a valid State Driver’s License.

Supplemental Information

• Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance of duties of the Tourism Development Council Manager.
• Demonstrated capability to lead, manage, and influence people, organizations, and work.
• Ability to work in a political environment and recognize/be sensitive to local issues, concerns, and agendas.
• Communication skills: Must be able to write fluently and professionally.
• Must have strong organizational skills and possess the capacity to handle multiple activities and responsibilities concurrently.
• Possess the ability to communicate and work with professionals in the advertising, marketing, promotions, and tourism industry.
• Knowledge in accounting, budgeting, financial management and Governmental reporting requirements.
• Ability to compile, organize and utilize various financial information necessary in the preparation of budgets including the ability to monitor the budget.
• Ability to review and analyze legislation, laws, or public policy and recommend changes to promote the best interests of the County.
• Ability to implement corrective action plans to solve departmental problems.
• Knowledge of local, state and federal requirements as they pertain to the position.
• Knowledge of the functions and interrelationships of County and other Governmental operations.
• Knowledge of administrative principles involving developing, coordinating and supervising a wide range of activities.
• Ability to analyze a variety of administrative, operational and fiscal problems and to make sound recommendations for solutions.
• Ability to plan, organize and prioritize daily assignments and work activities.
• Ability to learn and utilize new skills and information to improve job performance and efficiency.
• Ability to exercise leadership in a team-based management environment.
• Ability to establish and maintain effective working relationships with co-workers, elected officials, community interest groups and the general public.
• Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position.
• Knowledge of modern office practices and terminology.
• Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities.
• Must be computer literate, functional in contemporary electronic communication technologies, and able to manage the use of those technologies.
• Ability to maintain confidentiality as required.
• Ability to use independent judgment and discretion in coordinating programs; making sound decisions; determining procedures; setting priorities; setting schedules; maintaining standards; resolving problems; performing routine and non-routine tasks.

ESSENTIAL PHYSICAL SKILLS:

• Tasks require extended periods of time at a keyboard or workstation.
• Sitting
• Stooping
• Kneeling
• Bending
• Crouching
• Reaching
• Standing
• Walking
• Lifting and carrying up to 20 lbs.
• Pushing and pulling

(Reasonable accommodations will be made for otherwise qualified individuals with a disability)

Work Environment

The employee is required to work inside, outside, and in close contact with others. The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION:

Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check.

Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time.

An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.

BOCC-Contributed Benefits

• Medical & Prescription Drugs Benefits
• Health Savings Account (HSA) Contributions with a Qualified Plan
• Florida Retirement System
• Employee Assistance Program
• Tuition Assistance Program

Optional Benefits

• Dental
• Vision
• Life & AD&D
• Supplemental & Dependent Life & AD&D Insurance
• Long Term Disability
• Voluntary Benefits Offered By Aflac and/or Colonial
• 457(b) Deferred Compensation Program
• Roth IRA

NOTE: For detailed information regarding available benefits click here.

FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute.

TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details.

HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees:

New Year's Day
Martin Luther King, Jr. Day
Presidents Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
The Day After Thanksgiving
Christmas Eve
Christmas Day

PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula:

Years of Employment Hours Per Year
0 through the end of the 4th year 180
5 years through the end of the 10th year 200
11 years through the end of the 15th year 220
16 years and over 240

For additional information please view Nassau County's Policies & Procedures .

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• Nassau County

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