Lead Administrative Support Assistant - Feed & Seed Lab

Job Location: 115 Constitution Drive, Jefferson City, MO

Hours: Monday-Friday 8:00am - 5:00pm

Why you’ll love this position:

The Missouri Department of Agriculture, Plant Industries Division has a full-time, benefited position within the Bureau of Feed & Seed located in Jefferson City, Missouri.

This job is a lead administrative support position responsible for day-to-day office activities for the Missouri Department of Agriculture Bureau of Feed and Seed. The Bureau administers the Missouri Commercial Feed Law and the Missouri Seed Law through the regulation of feed and seed producers, distributors, and guarantors sold within the State of Missouri.

• Day-to-day operations: answer and direct phone calls, write and distribute email, correspondence memos, letters, faxes and forms. Assist in the preparation of regularly scheduled reports, meeting minutes, presentations, help with mass mailings and providing personalized support to field staff and other team members accordingly related to the Feed and Seed Program.
• Establish and maintain effective working relationships and provide a high level of customer service when interacting with other employees, state officials, and the general public.
• Collect and process payments and issue licenses and permits for feed and seed manufacturers, distributors, and guarantors.
• Interact with the public daily via phone and email in regard to account issues, complaints and resolving product stop sales/withdrawals.
• Data entry into the USAPlants system for processing feed and seed licensing applications, pet food registrations and tonnage fee reports; including new, renewal, modification, transfers, or terminations. Account maintenance.
• Required to develop working knowledge of the state statutes, regulations, procedures and processes applicable to the performance of their work. (Feed and Seed Law).
• Maintains FDA billing.
• Assists in State Archiving procedures.
• Contact for recycling, shred, and Ricoh responsibilities.
• Assist program in other duties as assigned.

Minimum Qualifications:

• Three (3) or more years of experience as an Administrative Support Assistant or in the office/clerical field AND possession of a high school diploma or GED equivalent. Training from a vocational or business school in office management, secretarial science, or a closely related field may be substituted for the required experience.
• Ability to communicate clearly and effectively both verbally and in writing. Must be proficient in grammar, composition, spelling, and typing of communications.
• Ability to effectively use Microsoft Office 365- Excel, Word, and other software applications in the performance of duties.
• Ability to work independently, identify tasks, standardize procedures, and exercise sound judgement.
• Ability to travel to transport transmittals to the main office daily.
• Ability to prioritize work based on the program’s strategic goals.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Benefits:

• 3 weeks paid vacation; 3 weeks paid sick leave; 13 paid holidays
• Health (medical, dental, vision) and free life insurance
• Retirement
• Up to $75/month match on savings plan
• 6 weeks paid leave for birth or adoption

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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