Why you’ll love this position If you’re an experienced claims professional who loves working in a position that serves our state, and enjoys a work environment that is based on a sense of community, togetherness and team work, than this is the job for you! This mid-level position can be very rewarding as it will be tasked with helping injured state employees during their workers compensation claims. An individual in this position corresponds and communicates with injured workers, state and public entities, medical and legal professionals, insurance providers, and/or others, and provides one-on-one assistance with the processing of workers' compensation claims.
What you’ll do: - Correspond with injured workers and employers.
- Calculate workers' compensation benefits.
- Review medical files and documents.
- Ensure authorized treatment in relation to an injury and approve medical bills.
- Respond to attorney requests.
- Ensure files are kept secure and confidential.
- Monitor medications of injured workers and work with pharmacy network.
- Utilize the Early Return to Work Program.
All you need for success: Preferred knowledge, skills, and abilities - Knowledge of claims handling, workers’ compensation, insurance liability, and underwriting practices.
- Skill in providing customer service, communication, and interpersonal interaction.
- Ability to interpret and explain rules, regulations, and policies.
- Ability to perform mathematical calculations, interpret data, maintain accuracy, and work independently
Minimum Qualifications - A Bachelor's degree from an accredited college or university and/ or technical experience in underwriting or the administration of workers compensation, medical, property, liability, or casualty claims (experience can be substituted for the education requirement)
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.
More reasons to love this jobThe State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for heath insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
If you have questions about this position please contact: recruiter@oa.mo.gov