Scheduler Analyst

Minimum Qualifications
For Austin Water:

• Graduation from an accredited high school or equivalent, plus 3 years of experience in coordination and scheduling of utility infrastructure projects.
• Education may substitute for experience up to two (2) years.

Licenses and Certifications Required:
None.
Notes to Applicants

Position Overview:
This position will review construction plans for the installation of public infrastructure by private contractors, mentor team members, develop and refine processes, manage the team’s workload, oversee multiple projects, and serve as the primary contact for technical issues, customer service, and escalations.

Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
• A resume is required but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers.
• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
• Austin Water must review all secondary employment.
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises.
Pay Range
$35.50 - $45.27
Hours
Monday - Friday
8:00 a.m. - 5:00 p.m. with some flexibility. Hybrid.
Job Close Date 10/21/2024 Type of Posting Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Dr, Austin, TX 78752 Preferred Qualifications

• Experience working in a lead capacity, including scheduling of work assignments, providing training and guidance to others, and coordinating efforts of multi-discipline project teams.
• Knowledge and experience with the City of Austin permitting processes including engineered plans for the installation of water and wastewater infrastructure, site plan exceptions, and driveway and utility plans for the creation of flag lots.
• Experience with Austin Water’s Utilities Criteria Manual ( UCM ), TCEQ Utility Design Criteria, Uniform Plumbing Code, and other codes and design criteria related to water and wastewater infrastructure.
• Experience performing technical reviews of engineered construction plans, proposed subdivisions, site plan exemptions, and coordinating plan reviews and comments with other Austin Water divisions, City departments, design engineers, developers, and landowners.
• Knowledge of utility service provider regulations and experience determining available water and wastewater service options for a project.
• Strong customer service, experience preparing written correspondence with internal and external customers, experience giving presentations, and experience deescalating customer complaints.
• Experience using the AMANDA permitting and plan review software, including development of new processes and workflows.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Coordinates and schedules field construction and maintenance projects. Coordinates and reviews construction- or engineering-related contracts and contract documents. Measures work performances against engineering work standards to develop, maintain, and improve City of Austin design and construction standards. Tracks status of projects, and reports to management. Plans projects by determining crew size and composition, work hour requirements, and equipment requirements. Prepares work order schedules, control records, and post schedules. Communicates project and/or program information to internal and external customers. Ensures compliance with City and other regulatory agency requirements and policies. Meets with project managers, engineers, and contractors to discuss designs.

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluations, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of construction projects common to utilities.
• Knowledge of workforce requirements and work output for field construction crews.
• Knowledge of equipment and construction techniques common to utility construction practices.
• Skill in reviewing and summarizing project status reports.
• Skill in maintaining records of project phase.
• Skill in scheduling workforce.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for this position are: Graduation from an accredited high school or equivalent, plus 3 years of experience in coordination and scheduling of utility infrastructure projects. Education may substitute for experience up to two (2) years. Do you meet these minimum qualifications?

• Yes
• No

* How many years of experience do you have working in a lead capacity, including scheduling of work assignments, providing training and guidance to others, and coordinating efforts of multi-discipline project teams?

• None
• Less than 1 year
• 1-3 years
• 3-5 years
• More than 5 years

* How many years of experience do you have with the City of Austin’s permitting processes for engineered plans for the installation of Austin Water infrastructure, site plan exemptions, and proposed subdivisions, including experience with the City’s Utility Criteria Manual, TCEQ Utility Design Criteria, Uniform Plumbing Code, and other codes and design criteria related to utility service provisions?

• None
• 0-2 years
• 2-5 years
• 5-10 years
• More than 10 years

* How many years of experience do you have conducting plan reviews, reviewing site plan exemptions, and coordinating plan reviews and comments with other internal and external stakeholders?

• None
• 0-2 years
• 2-5 years
• 5-10 years
• More than 10 years

* How many years of experience do you have interacting with customers, addressing customer inquiries, and/or delivering public presentations?

• None
• 0-2 years
• 2-5 years
• 5-10 years
• More than 10 years

* Do you have experience deescalating customer complaints?

• Yes
• No

* How many years of experience do you have working with AMANDA and/or any other municipal permitting and plan review software?

• None
• 0-1 year
• 1-2 years
• 2-5 years
• More than 5 years

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Will you require sponsorship for employment visa status (e.g., H1B visa) either now or in the future?

• Yes
• No

* Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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