What You'll Be Doing

Wake County's Economic Services is looking for the next Adult & Family Services Assistant Division Director to join our dynamic and growing team! In this role you will use your knowledge of Adult & Family Services to provide guidance and support to Program Managers. The Adult &Family Services Assistant Division Director will evaluate workload distribution and allocation of staffing to ensure the overall success of the program.

Your primary responsibilities will include:

• Assists the Division Director in the management of the Economic and Social Services Division
• Provides strategic leadership and management of the Adult & Family Services programs, which include Energy Assistance, Child Care Subsidy, Work First,
  Employment Services, Adult Protective Services, Guardianship and Adult and Community Services
• Ensures compliance with federal, state and county regulations assuring that services are provided in a manner that results in positive outcomes for Wake
  County citizens. Leads staff in the provision of services to ensure accessible, timely and accurate services.

Consider joining #TeamWake, where you can make a difference in the community while working for an award-winning employer that values you! #WorkingforWake offers comprehensive benefits and wellness programs are the rewards that go beyond the paycheck, including a 5% employer contribution to NC 401(k), on-site Employee Health Centers,employee assistance programs, andmedical, dental, vision,andlife insurance options. Wake County also offers agenerouspaid leave program, furthering its commitment to supporting employees and their families, both inside and outside of work.
Families in need you to help with their health and wellness needs! If you have the desire to help your community with their wellness, this is the job for you!

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Bachelor's degree in Human Services, Health or related field
• Five years of experience in Human Services, preferably in the area of employment
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer
• Seven (7) years of leadership experience in managing the daily operations of one or more Social Services programs (Medicaid, Energy, Childcare Subsidy, Food & Nutrition, etc.)

How Will We Know You're 'The One'?

• Knowledge of Social Services program policy and regulations
• Must have excellent interpersonal, oral and written communication skills, the ability to work independently and/or in a team setting
• Considering the relative costs and benefits of potential actions to choose the most appropriate one. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Monitors/Assesses performance of oneself, other individuals, or organizations to make improvements or take corrective action
• Ability to lead and motivate staff
• Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
• Advanced critical thinking and project management skills with ability to multi-task and prioritize
• Ability to exercise independent and sound judgment in performing the duties of the position

About This Position

Location: Human Services Center Swinburne Raleigh 27610

Employment Type: Regular

Work Schedule: 8:30 am- 5:15 pm

Hiring Range: 82,862-116,002

Market Range: 84,519.00 - 152,126.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 10/21/2024

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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