Care Coordinator - CHS (Prescott Valley/Prescott)

Role

The ideal candidate for this position will possess experience in working with individuals affected by substance abuse. This role will involve responsibilities working at both the Prescott Valley Community Health Center and the Connection Center in Prescott.

The Yavapai County Connection Center works with newly released inmates, specifically those impacted by substance use disorder, reintegrating into the community.

Bilingual: Spanish/English speaking preferred.

Under direct supervision, organizes and coordinates medical services and follow up for Community Health Center of Yavapai (CHCY) patients. This position works with practitioners and patients at all locations

Major Duties, Responsibilities

• Works cooperatively with patients and practitioners to identify problems/barriers, appropriate actions/steps, and timelines for completing health care goals.
• Follows-up on no-show appointments of specifically identified patients and expedites and facilitates patient referrals to specialty care.
• Provides patient education as to the importance of following through on prescribed treatments. Works with community providers to ensure that referred diagnostic testing is scheduled and completed timely.
• Provides patient education regarding CHCY services and specific program eligibility.
• Monitors progress in achieving goals to demonstrate improvement in the care and clinical outcome of the patients receiving care coordination.
• Assists with coordinating local marketing initiatives including advertising, materials development, and distributions such as flyers and patient handouts. Helps plan and implement community events such as health fairs, group presentations, and professional education activities.
• Performs other job-related duties as assigned.

Minimum Qualifications

Education:
High school diploma or equivalent.

Experience:
No experience required.

Additional Requirements:
Must possess a valid Arizona driver’s license.
Must possess a current fingerprint clearance card issued by the Arizona Department of Public Safety.

Other Skills

Required Knowledge, Skills, and Abilities:

Knowledge of:

• Fundamentals of health care and the services offered by the department.
• Elements of care coordination as defined by the department.
• Yavapai County communities, community services and resources.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Research techniques and report writing.
• Current Microsoft Office software.
• Filing and recordkeeping.

Skill in:

• Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Organization and adherence to detail.

Ability to:

• Gather data, compile information, and prepare reports.
• Use the electronic medical record and practice management system.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion always.
• Act with courtesy, tact, and diplomacy.

Work Environment:
The work environment is associated with an office and healthcare facility. The work area is adequately lighted, heated or cooled and ventilated. While performing the duties of this job, the employee may be exposed to blood and body fluids and occasionally may be exposed to toxic or caustic chemicals.

Physical Requirements:
Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.

Additional Job Information:
FLSA: Non-Exempt
Grade: 1
Classification: Classified
Safety Sensitive: No

EMPLOYEE BENEFITS

Yavapai County Government offers a comprehensive employee benefits package to
Full-Time employees working 30 or more hours per week that includes but is not limited to:

• 10 Paid Holidays Per Year
• Annual Leave
• Employee Assistance Program (EAP)
• Health Care Insurance - Medical, Dental, Vision
• Life Insurance
• Long-Term & Short-Term Disability
• Retirement Plans
• Sick Leave
• Tuition Reimbursement Program

ELECTIVE COVERAGE

• 457 Deferred Compensation Program
• Dependent Health Care Insurance - Medical, Dental, Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Supplemental Life (for employees & dependents)

PLEASE NOTE

• Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked.
• Part-Time employees have limited benefits available.
• Temporary and Seasonal employees are not eligible to accrue Annual Leave.

Click here to view our benefits summary.

Closing Date/Time: Continuous

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• Yavapai County

• 928-771-3252

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