Clinical Case Manager Supervisor (For City of Austin Employees Only)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Master’s degree from an accredited college or university with major course work in a field related to the job, plus two (2) years of relevant work experience. At least one (1) year of experience must be in a lead or supervisory capacity.

Licenses or Certifications:

• Licensed Professional Counselor OR Licensed Clinical Social Worker in the State of Texas, as required by position.
• Licensed Professional Counselor - Supervisor OR Licensed Clinical Social Worker - Supervisor in the State of Texas (must be able to attain within two (2) years from the date of hire), as required by position.

Notes to Applicants
Employment Application:
The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.A Résumé is required, but statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement.Once the job posting has closed, applications cannot be changed.
Additional Information:

CBI :

If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

If you are selected as a top candidate:Driving Requirement - This position requires a Valid Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

DACC reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.
Pay Range
$29.23 - $36.54

Hours

• Monday - Friday.
• 8:00 a.m. to 5:00 p.m.

Job Close Date 10/23/2024 Type of Posting Reserved for City Employees Department Downtown Austin Community Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications
Preferred Experience:

• Experience collaborating and managing relationships with internal and external stakeholders
• Budgeting experience
• Experience working with individuals experiencing homelessness
• Ability to travel to more than one work location

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Designs and implements systems and procedures to ensure uniform record maintenance, system updating, quality control, and client documentation to include client service plans, progress notes, intake reports, and incident reports. Provides information/data, mentoring, and training to staff and to the public. Researches special issues concerning processes and procedures and makes recommendations to management. Develops and monitors assigned budget, which may include grant development/writing, as needed. Participates in strategic and long-range planning. Compiles statistical and financial information. Coordinates, advocates, and collaborates with other units, agencies, and community resources to meet client needs. Provides, facilitates, and oversees crisis intervention, individual/group counseling, treatment plans, diagnosis, solutions, client discharges, and referrals. Determines and oversees the prioritization and qualification of appropriate clients. Provides and oversees mental health and substance abuse assessment and diagnosis of case management clients. Establishes and mentors staff in the development of rapport with clients utilizing various theoretical frameworks and best practices. Ensures compliance with licensure, accrediting bodies, agencies, and programs requirements. Attends meetings and seminars, as needed. Provides, as necessary, supervision for staff working towards their Licensed Clinical Social Work licensure.

Responsibilities- Supervision and/or Leadership Exercised:

• Responsible for the full range of supervisor activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of case management processes and procedures.
• Knowledge of crisis intervention needs assessment and application.
• Knowledge of case management best practices.
• Knowledge of street culture and crisis intervention techniques and procedures.
• Knowledge of appropriate assessment and diagnosis application.
• Knowledge of Federal, State, and Local laws.
• Knowledge of DSM -5.
• Knowledge of City practices, policies, and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in presenting educational material and providing clinical and case management assistance.
• Skill in establishing positive and collaborative relationships with employees, stakeholders, and partnering agencies.
• Skill in identifying solutions and client resources.
• Skill in providing counseling in a culturally diverse manner.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to lead and mentor in all case management and clinical activities.
• Ability to supervise and assist with the coordination of client assistance through various community programs and agencies.
• Ability to interpret policies and guidelines as they relate to clinical and case management services.
• Ability to establish relationships and demonstrate respect for challenging cultural and socio-economic characteristics.
• Ability to exercise discretion in confidential matters.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation with a Master’s degree from an accredited college or university with major course work in a field related to the job, plus two (2) years of relevant work experience. At least one (1) year of experience must be in a lead or supervisory capacity. Do you meet these minimum qualifications?

• Yes
• No

* Are you currently an employee of the City of Austin?

• Yes
• No

* This position requires you have one of the following licenses: Licensed Professional Counselor or Licensed Clinical Social Work in the State of Texas. Do you meet this requirement?

• Yes
• No

* This position requires you to obtain the following license within two (2) years from the date of hire, Licensed Professional Counselor - Supervisor or Licensed Clinical Social Worker - Supervisor in the State of Texas, are you able to obtain within the designated time-frame?

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check

* Describe your management or supervisory experience including hiring, training, assigning work, counseling and evaluating employee performance. Include the largest number of employees you were responsible for.
(Open Ended Question)
* Describe your experience with budgeting to include personnel, equipment, and capital items.
(Open Ended Question)
* Please tell us about your previous experience collaborating and managing relationships with internal and external stakeholders to include overseeing the stakeholder input process. Please indicate which position(s) in your application provided this experience, what role you played and for how long. If you do not have this experience, please answer “N/A”.
(Open Ended Question)
* Describe your experience working with individuals experiencing homelessness and describe the current best practices that can be applied in your work.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

Optional & Required Documents

Required Documents Resume Optional Documents Cover Letter

• 

• City of Austin

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