Public Information & Marketing Program Manager (City of Austin Employees Only)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity.
• A Master’s degree may substitute for two years of the required non-supervisory experience
• Experience may substitute for the education up to the maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants
CITY OF AUSTIN EMPLOYEES ONLY

JOB PREVIEW :

The City of Austin’s Economic Development Department ( EDD ) promotes a competitive, sustainable, and equitable economy for all by supporting businesses and creatives through its six divisions: Cultural Arts, Music and Entertainment, Small Business, Global Business Expansion, and Workforce Development and Childcare.

The Public Information & Marketing Program Manager ( PIO Manager) is a pivotal position within EDD . The PIO Manager is responsible for managing all internal and external communications plans and strategies, as well as visioning and implementation of marketing strategies for program-specific campaigns. Additionally, the PIO Manager oversees a team of six professional staff. This position reports to the EDD Assistant Director - Cultural Arts.

The successful candidate must be skilled in written and oral communications, public presentations, and using an equity lens to create inclusive and equitable marketing and outreach campaigns. The successful candidate should have experience and expertise in public information, marketing, public relations, media relations, project management, and equitable community engagement. The successful candidate should also have experience managing and motivating successful teams.

When completing the City of Austin employment application:

The City of Austin employment application is an official document. Please be sure that your application is a reflection of your entire work history.

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.
• A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers.
• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.

Assessment:

• A skill assessment will be part of the interview process.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Pay Range
$37.63 - $47.98

Hours
Monday - Friday 8:00 a.m. - 5:00 p.m. (Core Business Hours)
* Hours may vary depending upon business needs.

* Telework opportunities available.
* This position will require working extended and irregular work hours occasionally to accommodate business needs.
Job Close Date 10/22/2024 Type of Posting Reserved for City Employees Department Economic Development Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Blvd Suite 300, Austin, TX 78741 Preferred Qualifications
Preferred Experience:

• Experience managing a team of communications professionals.
• Experience planning and executing communications and outreach campaigns to reach culturally diverse audiences.
• Experience working with stakeholders and the media to proactively inform the public of an organization’s mission and practices.
• Work experience in Internal Communication management for the department. or organization.
• Bilingual (English/Spanish) preferred.
• Ability to travel to multiple work sites.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Develops corporate communications plans/strategies, policy development and implementation. Reviews legislation and recommends changes. Develops program budget and guidelines. Develops and coordinate programs/projects. Develops long-range business and marketing plans. Conducts market research. Develops and implement procedures, policies and guidelines. Designs, writes and edits publications for internal or external use. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. Conducts public education programs and presentations. Writes and follow-up on news releases. Participates in bidding processes/negotiate contracts.

Responsibilities - Supervision and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.
• Manages two major programs or one major program and one supervisor; or manages two supervisors.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of public information, marketing, public relations, media relations and public involvement programs.
• Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.
• Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of supervisory and managerial techniques and methods.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to interpret policies and guidelines. .
• Ability to develop, coordinate and implement programs.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement?

• Yes
• No

* Are you a current City of Austin employee?

• Yes
• No

* Describe your experience managing a team of communications professionals.
(Open Ended Question)
* Describe your experience planning and executing communications and outreach campaigns to reach culturally diverse audiences.
(Open Ended Question)
* Describe your experience working with stakeholders and the media to proactively inform the public of an organization’s mission and practices.
(Open Ended Question)
* Describe your work experience in Internal Communication management for the department, or organization.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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