Emergency Communications Operator (911 Dispatcher)

Larimer County, CO
Fort Collins, Colorado United States  View Map
Posted: Oct 04, 2024
  • Salary: $61,484.80 - $86,091.20 Annually USD Annually
  • Salary Top:86091
  • Full Time
  • Dispatch and Telecommunications
  • Emergency Management
  • Information Technology and Communication Services
  • Job Description

    Overview

    One Agency, One Mission: Public Safety.

    The Larimer County Sheriff's Office is seeking talented people to join our team as Emergency Communications Operators (911 Dispatcher) . The ideal candidate possesses the ability to multitask, works well under stress, and exercises good judgment in emergency situations.

    The person in this position receives and transmits routine and emergency telephone, radio, and computer messages and dispatches required law enforcement, fire, and/or ambulance personnel and equipment. They maintain continual radio contact with all on-duty personnel responding to calls or initiating calls.

    *The starting pay for this position is $29.56/hour or $61,495 annually to $35.47/hour or $73,794 annually.

    View full job description HERE .

    Responsibilities

    Specifically this position:
    • Receives incoming 9-1-1 hardwire and cellular telephone calls, non-emergency phone calls, inter-office phone calls, and ring-down lines; obtains pertinent information, prioritizes calls, takes messages for duty personnel, and transfers callers.
    • Dispatches necessary emergency personnel including law enforcement units, fire departments, ambulance departments, and other agencies as needed.
    • Maintains radio contact with units on assignments.
    • Sends, receives, records, and disseminates teletype information from the state and national computer; maintains NCIC/CCIC certification.
    • Enters data into computer systems or databases; looks up information in database; creates basic word processor documents and enters data into spreadsheets; uses email to communicate.
    • Reads maps and verbally describes detailed directions via radio or phone.
    • Maintains access and dissemination of confidential information.
    • Performs extensive computer work for criminal histories, background checks, previous contacts, warrants, officer safety information, etc.
    • Monitors building security alarm system, national warning phone, radio equipment, phone equipment, and all other essential job-related equipment.
    • Compiles data and maintains records of emergency recorded, equipment and personnel dispatched, and dispositions of emergencies.
    • Coordinates search and rescue efforts, disaster emergencies, motorized patrol units, and prisoner relays.
    • When a local declaration of emergency or disaster is declared by the Board of Commissioners, all Larimer County employees may be required to work as a Disaster Service Worker.
    • Performs other duties as appropriate or necessary for performance of the job.

    Research indicates that individuals from diverse backgrounds, including women and people of color, may sometimes feel hesitant to apply for a position unless they have experience performing every task outlined in the job description. At the Larimer County Sheriff’s Office, we believe in recognizing the value of skills and perspectives that can be gained through unique experiences and backgrounds. We are committed to fostering diversity and inclusion, which we believe are essential to driving innovation and success. If you are passionate about our mission and eager to contribute to a dynamic team, we invite you to apply and showcase the qualities that set you apart. We are committed to providing equal opportunities for all candidates and look forward to reviewing your application.

    Qualifications

    • Must be able to type 40 wpm with accuracy.
    • High School diploma or GED required.
    • Possession of, or ability to obtain, CPR and EMD certification required.


    Supplemental Information

    Other Information to Note:
    • Shift work is required, including working days, nights, weekends and holidays.
    • Successful applicants will be required to meet all of the following qualifications prior to hire:
      • Must be legally authorized to work in the United States
      • No felony convictions
      • No convictions involving domestic violence
      • No use of illegal drugs within the past five years
        • Pass typing test with 40 Actual Net Words Per Minute
        • Pass simulation test
        • Pass oral board interview
        • Pass in-depth background investigation
        • Pass polygraph examination
        • Pass leadership interview and receive a conditional offer
        • Pass psychological test
        • Pass medical examination and drug testing
        • Receive Sheriff approval
        • Possess or obtain first Aid and CPR (All Ages) certificates within 30 days after hire
    An offer of employment is contingent upon the successful completion of a pre-employment drug screen and background check. As marijuana is an illegal substance under federal law, testing positive for marijuana (medical or otherwise) or any other substance for which the county tests will result in the contingent offer of employment being revoked. Successful completion of the drug screen is defined as obtaining a negative result.

    Benefits

    For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.

    Larimer County offers the following for all Regular/Limited Term positions:
    • Medical, Dental, and Vision Benefits.
    • Flexible Spending Accounts / Health Savings Account
    • Short and Long Term Disability.
    • Employee Assistance Program
    • Basic Life/Accidental Death & Dismemberment
    • Accident Insurance
    • Critical Illness Insurance
    • Retirement Plan 401(a) with employer match.
    • 457(b) Deferred Compensation.
    • Paid time off including vacation, sick and holidays.


    Click here to view information on Larimer County's Benefits.

    ***For current Sheriff's Office employees***

    In order to be considered, you must get a Letter of Support from your chain of command and submit the Letter of Support with your application . Please use the following process for your Letter of Support:
    Submit your Letter of Intent to your direct supervisor.
    Your direct supervisor will then write a Letter of Support and route that Letter of Support through your chain of command.
    Your next level supervisor/manager endorses your direct supervisor's Letter of Support.
    Your mid-level manager then endorses your Letter of Support.
    Your Division Commander then endorses your Letter of Support.
    Submit your fully endorsed Letter of Support along with your application.
    _____________
    Larimer County is an Equal Opportunity Employer, and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.

    Recruitment Contact: Rachel Nye nyerm@co.larimer.co.us or 970-498-5510.

    For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.

    Larimer County offers the following for all Regular/Limited Term positions:
    • Medical, Dental, and Vision Benefits.
    • Flexible Spending Accounts / Health Savings Account
    • Short and Long Term Disability.
    • Employee Assistance Program
    • Basic Life/Accidental Death & Dismemberment
    • Accident Insurance
    • Critical Illness Insurance
    • Retirement Plan 401(a) with employer match.
    • 457(b) Deferred Compensation.
    • Paid time off including vacation, sick and holidays.


    Click here to view information on Larimer County's Benefits.

    Closing Date/Time: Continuous
  • ABOUT THE COMPANY

    • Larimer County
    • Larimer County

    Nestled in the heart of Northern Colorado, Larimer County is known for its stunning natural beauty, outdoor recreation, and vibrant communities. Our region is a haven for outdoor enthusiasts with access to the Rocky Mountain National Park, Poudre River, and countless hiking trails. Beyond its breathtaking landscapes, Larimer County boasts a growing economy, excellent schools, and a blend of rural charm and urban convenience, making it an ideal place to live, work, and thrive.

    Why Work for Larimer County?

    At Larimer County, we are dedicated to creating a healthier, safer, and more vibrant community. As a trusted public service organization, we empower our employees to make meaningful contributions that positively impact the lives of over 350,000 residents. Our mission is to provide excellent service and innovation through collaboration and accountability while fostering an inclusive workplace that values professional growth.

    What We Offer:

    • Purpose-Driven Careers: Our employees tackle real-world challenges in public health, environmental sustainability, infrastructure, public safety, community resources, and more, working on initiatives that shape the future of Larimer County.
    • Comprehensive Benefits: We offer a competitive benefits package that includes health insurance, retirement plans, generous paid time off, and wellness programs designed to support you and your family.
    • Professional Development: Larimer County is committed to helping employees grow their careers through ongoing learning opportunities, skill development, and career advancement resources.
    • Collaborative Environment: At Larimer County, we believe in the power of teamwork. Join our engaging and supportive team where collaboration and innovation are not just encouraged—they're celebrated. Our culture emphasizes open communication, respect, and accountability, creating an environment where everyone's ideas are valued.

    Join Larimer County’s commitment to excellence and take pride in serving your community. With a wide range of career paths available, there's something for everyone at Larimer County. Explore the possibilities and discover your opportunity to grow with us.

    Show more

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