Administrative Specialist I/II - Welcome Center

Overview

We are seeking a highly motivated, innovative, enthusiastic, and inclusive staff member to join our Operations Division as an Administrative Specialist!

Administrative Specialists are the first point of contact for walk-in customers. An important part of this role is to create a welcoming, comfortable and inclusive client experience for members of the community. In this role, you will work with a team to greet walk-in customers, help direct people, route paperwork appropriately, and support clients in identifying Human Services and community resources. You will also provide administrative support to internal staff across all four Human Services divisions (Operations Division, Aging and Adult Services Division, Children, Youth, and Family Division, and the Benefits and Community Support Division).

At Larimer County Department of Human Services, we strive to be responsive and provide timely resources in partnership with our community so individuals and families are healthy, supported, and safe. Administrative Specialists provide meaningful, fast-paced work that positively impacts the community in support of this mission. Apply today!

Responsibilities

Specifically, this position:

• Performs customer service duties for the department on a regular basis.
• Conducts necessary research; route inquiries and paperwork appropriately.
• Interprets County/Departmental policies, rules, and regulations in response to inquiries.
• Composes and prepares replies to a variety of communications when information is factual in nature or involves matters of established policies, procedures, or standard practices.
• Schedules work orders, service calls, and other activities for departmental employees.
• Maintains activity and work logs.
• Assists with training of new hires, temporary workers, and other department/division administrative employees.

To view the full job description, visit: https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Administrative_Specialist_I OR https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Administrative_Specialist_II

We are looking for a candidate that will:

• Be professional, polite, and attentive to internal and external customers.
• Communicate clearly and concisely, both verbally and in writing.
• Have a desire to meet the needs of others.
• Be comfortable with computers and general office tasks.
• Effectively prioritize and organize a variety of tasks
• Work well in a team and be motivated when working individually.
• Read and comprehend department and county rules, regulations, policies, and standard operating procedures.
• Establish and maintain effective working relationships with other county employees, representatives of other agencies and organizations, and members of the community.
• Preferably be bilingual in both English and Spanish.

Qualifications

All candidates will be screened for the following required minimum qualifications. Any candidate who does not meet all of the qualifications listed as required will be eliminated from the process.

Depending on qualifications, this position could hire as Administrative Specialist I or II.

Administrative Specialist I

• Must be at least 18 years of age.
• One (1) year of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required.

Administrative Specialist II

• Must be at least 18 years of age.
• One (1) year experience as an Administrative Specialist I or two (2) years of experience in a directly related field or in the performance of similar office administrative duties and responsibilities required.

Benefits
Larimer County offers the following for all Regular/Limited Term positions:

• Medical, Dental, and Vision Benefits
  
• FSA or HSA depending on medical plan
  
• Short and Long Term Disability
  
• Employee Assistance Program
  
• Basic Life/Accidental Death & Dismemberment
  
• Accident Insurance
  
• Critical Illness Insurance
  
• Retirement Plan 401(a) with employer match
  
• 457(b) Deferred Compensation
  
• Paid time off including vacation, sick, and holidays
  

To view information on Larimer County's Benefits, visit www.larimer.org/hr/benefits .

Supplemental Information

You can’t be considered unless you apply! Underrepresented individuals may be less likely to apply for a job unless they believe they meet all requirements and can perform every job responsibility. We are most interested in finding the best candidate. We encourage you to think broadly about your background and skill set for the role and apply.

The typical schedule for this position is Monday through Friday, 8am-4:30pm. This is not a remote or hybrid position. It is located 100% in the office and could be located at one of the following three locations or be asked to rotate to cover based on staffing needs: 1501 Blue Spruce Drive, Fort Collins, CO; 2555 Midpoint Drive, Fort Collins, CO; 200 Peridot Avenue, Loveland, CO.

All new employees and rehires will be required to submit fingerprints for a CBI criminal background check (c.r.s. 26-6-104).

All staff working in the Options for Long Term Care Unit, Adult Protection Unit, or Office on Aging will be required to submit information for a Colorado Adult Protective Services data system check (c.r.s. 26-3-1-111).

An offer of employment is contingent upon the successful completion of required pre-employment testing. Depending on the position, these checks may include, but are not limited to; reference checks, motor vehicle reports, employment verification, education verification, fingerprinting, criminal history information, physical, and a drug screening. As marijuana is an illegal substance under federal law, testing positive for marijuana (medical or otherwise) or any other substance for which the county tests, will result in the contingent offer of employment being revoked. Successful completion of the drug screen is defined as obtaining a negative result.

All application components must be submitted by 11:59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.

For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.

Larimer County offers the following for all Regular/Limited Term positions:

• Medical, Dental, and Vision Benefits.
• Flexible Spending Accounts / Health Savings Account
• Short and Long Term Disability.
• Employee Assistance Program
• Basic Life/Accidental Death & Dismemberment
• Accident Insurance
• Critical Illness Insurance
• Retirement Plan 401(a) with employer match.
• 457(b) Deferred Compensation.
• Paid time off including vacation, sick and holidays.

Click here to view information on Larimer County's Benefits.

Closing Date/Time: 10/11/2024 11:59 PM Mountain

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• Larimer County

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