Voucher Incentives and Data Quality Manager

Summary

Protect Your World, Protect Your Future!

Are you a passionate advocate for a cleaner, greener future? Join our dynamic team at the Hazardous Waste Management Program and make a real difference in the Puget Sound region!

As part of our mission to create the cleanest, most sustainable environment, we're seeking a Voucher Incentives and Data Quality Manager to join our Business Services field team. Your mission? To educate and support safer alternative practices for hazardous materials and waste management.

So, let me ask you recruiter, is this a great opportunity? Yes! This opportunity offers excellent potential for personal and professional growth within a diverse team of 13 members. You'll engage with a wide range of stakeholders, including government agencies, non-profits, and small businesses, to promote environmental sustainability.

Imagine a role where you can:

• Empower local businesses to go green
• Collaborate with a rainbow of communities
• Make a real difference in people's lives

No capes required - just bring your passion for sustainability and your superpower of connecting with people from all walks of life.

Ready to save the world, one business at a time? Apply now and join our eco-revolution today!

About the Role:

As a Voucher Incentives and Data Quality Manager in the Business Services Program, you'll:

• Champion environmental protection and public health while advancing racial equity
• Collaborate with diverse partners to support small businesses in managing hazardous materials responsibly
• Oversee financial incentives and investments that encourage pollution prevention and reduce environmental risks

Your expertise will be crucial in:

• Promoting sustainable practices among small quantity generators
• Analyzing and interpreting data to drive informed decision-making
• Building relationships across diverse communities

This position offers a unique opportunity to make a lasting impact on community health and environmental sustainability. If you're passionate about fostering positive change, we invite you to join our team and help shape a cleaner, safer future for all.

About the Team:

The Business Services Program (BSP) is dedicated to helping customers in reducing liability, protecting health, and preventing pollution from hazardous materials and waste. Our mission integrates racial equity into all operations, ensuring our services effectively reach diverse, multilingual communities. BSP responds to customer requests complaints, and referrals from partners such as EnviroStars.

The Hazardous Waste Management Program is a regional coalition working to protect public health and the environment. The Program serves King County’s 2.3 million residents and 60,000 businesses, with an annual budget of $21 million and approximately 70 staff. The Program’s mission is to protect and enhance public health and environmental quality by helping residents and businesses reduce the threat posed by the production, use, storage, and disposal of hazardous materials. The Program provides a range of services including collection and disposal, prevention programs, and policy initiatives. For more information visit www.kingcountyhazwastewa.gov

The Program is a collaborative effort of several participating agencies. This position will be hired by the Water and Land Resources Division (WLRD) of the King County Department of Natural Resources and Parks, which is one of the participating agencies. The Water and Land Resources Division (WLRD) is at the forefront of King County’s efforts to protect and restore clean water and healthy habitat and strengthen the resilience of communities, environment, and infrastructure in the face of climate change. WLRD has a strong track record of developing innovative strategies for protecting working farms and forests, restoring habitat, and ensuring the county residents have equitable access to green space. We reduce flood hazards, manage stormwater, reduce toxic threats, and provide other natural resource management services throughout King County. WLRD’s mission is to protect, restore, and manage King County's water and land using the best available science, innovation, and collaborating with partners and the community. These, and many more programs, make WLRD an exciting and fulfilling place to work. For more information about the division, see www.kingcounty.gov/depts/dnrp/wlr.aspx .

Commitment to Equity, Racial and Social Justice:
King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Voucher Incentives and Data Quality Manager (Project/Program Manager II), you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity .

Apply now for a rewarding career at the Water and Land Resources Division (WLRD) of King County Department of Natural Resources & Parks (DNRP) . Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities.

Job Duties

What You Will be Doing:

• Manage the scope, schedule, and budget of the financial incentives program. Maintain applicable rules, processes, and forms to align with policy changes, technological advancements, and shifting priorities.
  
  
• Review, submit and facilitate prompt payment of financial incentives to small quantity generators.
  
  
• Prepare regular financial incentives reports to management on objectives, accomplishments, and expenditures.
  
  
• Monitor and report on key performance indicators, including service equity metrics and health and environmental improvements.
  
  
• Deliver presentations about financial incentives and hazardous waste program services for small quantity generators.
  
  
• Conduct onsite work in the field with small quantity generators.
  
• Analyze field team data to assess Business Services team performance measures with a focus on equity and service enhancement Prepare comprehensive reports highlighting positive community impacts and identifying potential opportunities for improvement.

Experience, Qualifications, Knowledge, Skills

Qualifications You Bring:

At least three (3) years of experience in the following areas:

• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and SharePoint)
  
  
• Data collection, analysis, and interpretation using common tools (databases, spreadsheets, GIS maps)

Minimum of two (2) years of experience in each of the following:

• Project or Program management experience. Planning and monitoring schedule, scope, and budget. Implementing, evaluating, and reporting on project/program work
  
  
• Experience navigating procurement procedures (in business or institutions) to successfully order materials, manage contracts, request payments and track transactions.
  
  
• Experience verifying goods/services against purchase orders/contract specifications. Documenting three-way match (purchase order, invoice, receipt)
  
  
• Effectively reaching diverse communities where English is a second language, with culturally appropriate approaches.
  
  
• Basic understanding of current environmental regulations applicable to small business operations.

Competencies You Bring

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
• Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.

It Would Be Nice if You Also Bring:

• Experience with issuing or managing grants and contracts.
  
  
• Ability to speak, read or write, any language other than English.
  

Supplemental Information

Working Conditions:

• Remote and Onsite Work Details: The work associated with this position will be performed remotely on a permanent basis. There will be situations (roughly monthly) when the employee is required to report to a King County worksite as informed by business needs. Employees will have access to shared workspaces at the King Street Center 201 S. Jackson St., Seattle WA. This work arrangement promotes work-life-balance and reduces carbon footprint under the department’s vision of Green Where We Work .

• Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements.
  
  
• Work Schedule: This full-time position works a 40-hour work week. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible.

• Union Representation: This position is represented by Council 2, Local 1652R .

Application and Selection Process:

This position is open to the public, but first consideration will be given to King County Council 2, Local 1652R bargaining unit members. This recruitment may also be used to fill future career service, temporary and SDA opportunities.

Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.

To apply, submit a:

• Complete Application
• Resume
• Cover Letter
• Responses to Supplemental Questions

Note: Additional documents won't be considered during minimum qualification screening.

Who to Contact: For more information regarding this recruitment, please contact Jamie Jensen-Young at 206-263-8779 or jjensenyoung@kingcounty.gov.

Discover More About the Water and Land Resources Division: Visit our website .

Discover More About DNRP : Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News .

Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12paid holidays each year plus twopersonal holidays
• Generous vacation and paid sick leave
• Paid parental,family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Closing Date/Time: 10/20/2024 11:59 PM Pacific

• 

• King County Water and Land Resources Division

• 206-477-4800

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