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Job Description
CAREER DESCRIPTION
VOTER DATABASE ASSISTANT LEAD
(Data Entry Supervisor II)
In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:
This position is scheduled for salary increases as follows:
Effective June 27, 2025 - 4.00%
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment will establish an open eligible list that will be used to fill current and future Data Entry Supervisor II opportunities. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, October 14, 2024.
Qualified applicants are encouraged to apply immediately.
THE DEPARTMENT
The County of Orange , Registrar of Voters , a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions, and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.8 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California, and local jurisdictions. The Registrar of Voters' staff includes 56 full-time employees and numerous extra-help employees who support various election-related positions representing the broad spectrum of Orange County's population. The department is responsible for all components of election management.
The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative, and a strong dedication to customer service.
THE OPPORTUNITY
The Voter Database Assistant Lead (Data Entry Supervisor II) will be expected to supervise staff including Data Entry Specialists and Data Entry Technicians, and perform other duties as assigned. The job involves a heavy workload and working long hours, including nights and weekends; especially during election time, which is 60 days before the election to 30 days after. Typical duties include, but are not limited to the following:
- Ensuring staff is following policies and procedures related to voter list maintenance.
- Organizing workloads to meet deadlines.
- Obtaining technical knowledge including the Election Management System and the statewide voter database.
- Assisting in creating/updating training documentation related to the voter database.
- Performing voter database list maintenance including synchronizing with the statewide voter database.
- Processing and fulfilling voter data requests for customers.
- Verifying signatures for petitions and returned vote-by-mail ballots.
- Interfacing with voters, observers, and customers.
- Assisting other units at ROV to provide voter assistance.
- Evaluating staff performance and addressing staff performance problems.
- Planning work and setting priorities for work.
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES
In addition to the minimum qualifications, the ideal candidate will have at least 6 months of supervisory experience. Experience in data entry for elections is preferred, though not required. The ideal candidate will demonstrate the following core competencies:
Technical Knowledge | Technical Experience
- Ability to learn and apply Federal, state, and local legislation, policies, regulations, and issues that pertain to voter registration.
- Ability to track the status of data entry activities that pertain to meeting deadlines.
- Ability to develop procedures for data entry activities that ensure they are compliant with election laws.
- Ability to test data entry activities on voter registration systems to ensure accuracy and compliance with election laws.
- Delegating assignments and coaching team members to achieve performance and productivity standards.
- Guiding team by troubleshooting and resolving program or work unit issues.
- Managing conflict and building high-performance teams.
- Providing supervision of data entry professionals including conducting performance evaluations.
- Demonstrating strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability, and conflict resolution.
- Demonstrating the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure.
- Communicating clearly and concisely both verbally and in written communication.
MINIMUM QUALIFICATIONS
Click here to view the Minimum Qualifications as well as the physical, mental, environmental & working conditions for the classification.
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After the screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. All candidates will be notified via email of their status in the process.
Online Assessment (Un-proctored) | (Weighted 100%)
Candidates who meet desirable qualifications will be invited to participate in one or more job-related assessments. Candidates will be notified of their test date and access code, if applicable.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
Please Note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
Email Notification:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
Frequently Asked Questions:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact Michelle Kozai at (714) 834-7308 or by email at Michelle.Kozai@ocgov.com .
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 10/14/2024 11:59 PM Pacific -
ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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