Police Records Technician

POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

City Equity Statement:
It is a priority for the City of Westminster to welcome diverse, qualified candidates from the broadest base possible. We are interested in finding the best candidates for our positions, not just to fit in but to belong. We value life and professional experiences, equivalent combination of knowledge, skill set and education.

Pursuant to city values, the successful candidate will have a passion and commitment to serving a diverse population and must respect and uphold the tenets of justice, diversity, equity, and inclusion and belonging.

We encourage you to think broadly about your background and skill set for the role and urge those with less traditional backgrounds to apply.

POSITION PURPOSE
The Police Records Technician position is specialized clerical work of a complex nature that is responsible for all department criminal justice records. The incumbent must be able to work successfully in a team-oriented atmosphere that provides citizens and employees accurate information, excellent customer service, and human relations skills that support the department's mission. Police Records Technicians must be creative, innovative, and flexible, using extraordinary conflict resolution skills while assisting with the overall operations of the department, plus display positive behavior that builds trust, mutual respect, and cooperation.

The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).

This position supports the goals of the Police Department, which is "To Provide Law Enforcement Excellence in Community Safety and Service through Vigorous Policing, Professionalism, Leadership, and Innovation." The Department is responsible for enforcement of State Laws and Westminster Municipal Ordinances pertaining to criminal and traffic issues, and to uphold the Constitution of the United States, the State of Colorado, and the Charter of the City of Westminster. The Department is primarily focused on public safety, maintaining peace and order, prevention of crime, and the apprehension of criminals.

Every employee is accountable to:

• Demonstrate a high level of customer service; encourage others to focus on the customer; and foster an environment where customer service is a priority
  
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
  
• Act as an ambassador by understanding and fostering the organization's mission and vision
  
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
  
• Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior
  
• Address difficult or contentious issues in a constructive manner
  
• Support and promote change; demonstrate flexibility, and take calculated risks when appropriate
  
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
  
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
  
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
  
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences
  

GENERAL COMPETENCIES
Citywide - Every employee in this position is accountable to:

• Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
• Recognize personal strengths and weaknesses, and target areas for personal self-development
• Demonstrate initiative in performing job tasks
• Exhibit problem-solving skills leading to sound judgment and quality decisions
• Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work, and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific - Every employee in this position must be able to:

• Prioritize work and functions to perform multiple tasks and to adapt to rapidly changing situations
• Build positive relationships and rapport with other team members both within the work group, the division, the department and across all departments
• Analyze situations quickly and objectively, to make quick, reasonable and effective decisions, and to determine the proper course of action to be taken
• Follow moderately complex verbal and written instructions
• Communicate clearly, concisely and effectively, both verbally and in writing, under normal, stressful and/or emergency situations
• To assess workload and determine appropriate course of action, establish and maintain control over situations as they develop, and to make pro-active, informed decisions concerning routine operational functions
• Work in a team-oriented atmosphere that provides citizens and employees with accurate information, excellent customer service and human relations skills which supports the city's and department's mission
• Operate computers and be able to learn new software and hardware
• Accurately type 30 words per minute
• Communicate and express procedures and techniques clearly, concisely and effectively in both written and oral form
• Demonstrate considerable knowledge of police records systems and their relationship to police management operations
• Demonstrate considerable knowledge of computer terminal procedures for the Colorado Crime Information Center (CCIC), the National Crime Information Center (NCIC), and the Police Department Records Management Information System

JOB SPECIFIC FUNCTIONS

Essential Job Functions, Duties, Responsibilities, and Tasks

Must ensure compliance of unit with applicable governmental and related regulations and requirements, including:

• Ensuring accurate routing of time-sensitive reports to County or Municipal Courts, District Attorney's Office, Department of Motor Vehicle (DMV), Investigations Section, Victim Advocates, and Property Evidence section
• Demonstrating working knowledge of applicable City codes, and state and federal laws
• Releasing records in accordance with policy and in accordance with any local, state, or federal laws
• Determining specialized requirements of each document for distribution
• Reviewing reports, assessing content, determining what is releasable, and redacting information as required
• Properly routing all final bonding paperwork and payments
• Providing information to the public concerning City regulations and procedures
• Handling of confidential information

Responsible for all aspects of report maintenance in the Police Records Unit, including:Classifying, filing, imaging, and purging of documents in accordance with policy and any local, state, or federal lawsPerforming data entry, maintaining, cancelling, and retrieving of data in the Colorado Crime Information Center/National Crime Information Center (CCIC/NCIC), Records Management System (RMS), Computer Aided Dispatch (CAD) system, Livescan fingerprint machine, and document imaging softwareReceiving and reviewing large volumes of reports to determine if all supporting documentation is attached, i.e., citations, accidents, incident reports, arrest affidavits, DUI forms, etc.Analyzing reports for entry of National Incident Based Reporting System (NIBRS) data into the RMS systemApplying policies, procedures, and codes established by the Federal Bureau of Investigation (FBI) and Colorado Bureau of Investigation (CBI)Analyze type of financial transaction and post to the correct revenue account, including:Accepting cash and/or surety bondsMaintaining daily cash balancesBalancing cash on hand against receiptsPreparing receipts for depositResponsible to effectively communicate both verbally and in writing while providing appropriate public service and interaction, including:Using appropriate oral and written communication to provide records management information and explanations to agencies and to the public as requestedMaintaining appropriate courtesy while with the publicAnswering calls placed to the City after regular business hours, weekends, and holidaysDirecting citizens to correct departments and providing general information about City operationPresenting a neat, clean, well-groomed, professional appearance and demeanorMaintains regular and punctual attendance Other Duties and Responsibilities
Acting as a Deputy Court ClerkReceive, process, and distribute all Police Department mailIncumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion

POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

Education, Experience, Skills, Formal Training, Licenses, and Certifications
Required :

• Graduation from high school or possession of a GED certificate
• Reception, clerical, and office experience while providing high quality customer service
• Knowledge of modern office procedures and practices
• Possession of CCIC Operator certification is required within six (6) months of hire
• Ability to type 30 words per minute accurately

Preferred :

• Two (2) years of college level course work
• One (1) year experience in police records management
• Actual experience in police records management while employed by a law enforcement agency
• Knowledge of current police records techniques

Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements
Work is sedentary in nature and requires sufficient physical stamina and strength for:

• Constant sitting to perform daily office duties; frequent walking to store and retrieve records, and occasional standing
• Occasional squatting to retrieve material from shelving below knee level; frequent bending, reaching overhead and below shoulder, and twisting to lift and store boxes of records on shelves at various heights
• Constant fine manipulation and handling to sort through paper documents and files; occasional firm grasp and frequent light grasp to perform daily duties
• Occasional stepping up and/or down to climb step stools and ladders
• Constant near and/or far acuity and hearing is needed to do daily functions and communicate with staff and public
• Occasional lifting of up to fifty (50) pounds from ground to waist to place boxes of records on roll cart; occasional carrying of up to twenty-five (25) pounds to move material from work area to storage; occasional pushing and/or pulling of up to 100 pounds to move roll carts of boxed records to storage area

WORKING CONDITIONS
Work is constantly performed indoor in a secure police department office setting. Majority of work is sedentary and performed on a computer with periods of physical activity to retrieve or store records and material.
Required Materials and Equipment
This position requires the use of personal computers, cash register, credit card machine, typewriter, fax machine, photocopier, multi-line telephone, document imaging equipment, paging system, and other office equipment as required.

PRE-EMPLOYMENT REQUIREMENTS

• Background checks will include employment references, criminal history, credit check, and education verification
• Drug screen and voice stress test
• Hearing screening
• Must be legally entitled to work in the United States

The City of Westminster offers a comprehensive benefit package including:

• Health and Dental
• Flexible Spending
• Pension/Retirement Plans
• Term Life Insurance
• Long-term Disability
• Survivor Benefits
• Wellness Program
• Career Development Program
• Tuition Reimbursement Program
• Leave program that provides for vacation, holidays, sick leave, major illness, and on the job injury

For a more detailed overview of our General Non Exempt employee benefit package:
Benefit Package

The City of Westminster does not participate in the Social Security system.In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

401(a) Contribution Rates:
Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
Employer Contribution: 11.75%of your base pay.

Employer Contribution Vesting Schedule

• Less than 3 years - 0%
• 3 years- 60%
• 4 years - 80%
• 5 plusyearsor age 55 or older when separating - 100%

The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

Closing Date/Time: 10/14/2024 8:30 AM Mountain

• 

• City of Westminster, Colorado

• 303-658-2150

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