Veteran's Services Officer

Description

The County of Yuba is currently recruiting for the position of Veteran's Services Officer within the Veteran's Services Division of the Health and Human Services Department. Under general supervision, the incumbent will organize, and coordinate the day-to-day operational activities of the Yuba-Sutter Bi-County Veteran Services program.

The incumbent will utilize their strong understanding of veterans' advocacy and the California Military and Veterans Code to provide guidance to staff and support to veterans and their dependents in accessing the full range of services and benefits available to them.

Job Description URL:

https://cms7files.revize.com/yubaca/Yuba%20County/Human%20Resources%20and%20Orga...

Job PDF:

VSO Flyer Sept 2024.pdf

Ideal Candidate

The Veteran's Services Officer position requires a dedicated individual who is passionate about advocating for veterans and their families. The incumbent will possess a unique combination of skills, experience, and personal qualities that will enable them to provide exceptional service and support to the veteran community.

Successful candidates should demonstrate the following attributes:

• Strong commitment to serving veterans and their families
• Excellent communication and interpersonal skills to build rapport with veterans, dependents, and organizations
• Proven problem-solving abilities and empathy when advocating for veterans
• Highly organized with the ability to manage multiple priorities and cases
• Experience interpreting and applying Federal, State, and Local regulations, including the California Military and Veterans Code
• Skilled in conducting outreach and educational presentations on veterans' benefits
• Proficient in Microsoft Office and database systems for managing case files and claims
• Ability to work both independently and collaboratively in a fast-paced environment
• Experience handling sensitive situations with professionalism and tact
• Calm and focused under pressure

Education and Experience :

MINIMUM: An Associate's degree from an accredited college with major course work in business, public administration, behavioral or social sciences, or a related field and four (4) years of progressively related experience in a public or non-profit agency providing counseling or advocacy, including one year of experience counseling veterans or military service members or aiding them in obtaining benefits, and at least one year of supervisory experience. Candidates with strong analytical experience who lack the degree are encouraged to apply. Relevant experience may be substituted for the required education on a year-for-year basis.

PREFERRED: In addition to the minimum requirements, two years of college (60 units) in a field related to the work and five (5) years of progressively related governmental experience counseling veterans or aiding them in obtaining benefits, three (3) years of which were in a supervisory or management capacity.

Special Requirements:

• The Veteran Services Officer must be a veteran of a branch of the United States Armed Forces, as defined in applicable sections of the State Military and Veteran's code.
• Must successfully complete an extensive and thorough background investigation which may include Live Scan fingerprinting, credit check, and/or DMV printout prior to hire.
• Attend meetings outside of normal working hours.
• Respond to emergency situations during weekends, holidays, and other off-shift hours.
• DMV printout prior to hire.
• May be required to file statements of economic interest with the Yuba County Clerk/Recorder.
• Will be required to perform disaster service activities pursuant to Government Code 3100-3109

Benefits

MERIT INCREASE: Typically 5% each year for the first 7 years. To access the County salary schedule, please click on this link.

RETIREMENT MISCELLAENOUS:

Classic = 2% @ 55 New = 2% @ 62

RETIREMENT SAFETY:

Classic = 2% @ 50 New = 2.7% @ 57

For more information about CalPERS Pension, please visit CalPERS Retirement.

SOCIAL SECURITY: Yuba County does not participate in the Social Security Program

MEDICARE: Yuba County does participate in the Medicare Program.

STATE DISABILITY INSURANCE: Employees in this group do NOT participate in SDI.

DISABILITY INSURANCE: The County provides a self-funded disability insurance in-lieu of SDI. Disability rates are paid at 75% of salary up to the current maximum weekly rate established by the State SDI program for up to a maximum of 90 days while on leave for a limited or total disability.

MEDICAL: Yuba County offers several medical plan options (HMO and PPO plans available based on eligibility) through CalPERS. To reference the current Rate Sheet, please visit Health Insurance and select General Resources.

DENTAL/VISION INSURANCE: The County pays 100% of the Basic plan premiums for employee or 80% for employee and eligible dependent(s). Requires participation in Health Insurance benefits.

*Health Waiver Opt-out of $250/monthly available with proof of other Non-Covered CA, employer sponsored health care coverage.

LIFE INSURANCE: The County provides a $50,000 life insurance policy to employees in this unit. An additional $50,000 in coverage is funded by the employee's contribution to the STD program. A total of $100,000 in coverage. Employees may purchase supplemental coverage for themselves and dependents.

EMPLOYEE ASSISTANCE PROGRAM: County paid confidential counseling program for up to 5 visits per incident per eligible family member.

DEFERRED COMP: One Voluntary Deferred Compensation plan is available.

EMPLOYER CONTRIBUTION TO DEFERRED COMPENSATION 401(A) PLAN: The County will provide a deferred compensation plan match to Unrepresented Safety Management employees within the Sheriff's Department and the Probation Department with open 457 deferred compensation accounts , after the completion of 2 years of service.

UNION AFFILIATION: None

For Leave Accrual Rates and Specialty Pays for classifications within the Non-Represented Management Bargaining Unit, please reference this benefits summary .

Special Instructions

Final Filing Deadline: Friday, October 11th, 2024 @ 5PM

APPLICATION SCREENING:

An official Yuba County employment application must be submitted by the final filing deadline. Applications must include supplemental questionnaire (delete if not applicable), copies of valid license(s), certificate(s) and college transcripts and/or diploma. Incomplete applications may be disqualified from further consideration.

TO APPLY:

ONLINE APPLICATION: Applications may be submitted online through CalOpps. Click on the Apply for Job button above to complete the Yuba County employment application and Supplemental Questionnaire.

OR

HARD COPY APPLICATION: You may access a hard copy of the Yuba County employment application and Supplemental Questionnaire by visiting our website at http://www.yuba.org. Our applications are available in a Microsoft Word format or fillable PDF, or you may pick up these materials in our office located 915 8th Street, Suite 113, Marysville, CA 95901. Hard copies of applications can be submitted to our office in person, by U.S. Mail or by fax at 530-749-7864. Applications must be received by the final filing deadline; postmarks or applications received after the final filing deadline will not be accepted.

All applicants will be given written notice regarding the status of their application and selection procedures. The County prefers to communicate via email, if provided, to expedite communication. It is also recommended that applicants review their SPAM mail daily so as not miss any important communication from the County. Communications are sent from two mail servers: Yuba@CalOpps.org and @co.yuba.ca.us.

Applicants are responsible for notifying the County of any changes to their contact information, including but not limited to e-mail addresses, mailing addresses, primary and secondary telephone numbers.

(Note: All diplomas or degrees must be from an accredited college or university. To obtain information regarding accreditation, refer to the US Department of Education Office of Post Secondary Education at: http://ope.ed.gov/accreditation/search.aspx )

Applicants must provide the following documents with their application by the filing deadline:

• Completed Yuba County Employment Application (Online or Hard Copy)
• REQUIRED Supplemental Questionnaire
• Any Diplomas and Unofficial Transcripts
• Copies of Related Certifications
• Copies of Related Trainings

MINIMUM QUALIFICATIONS:

The minimum and preferred requirements are listed above. While the following requirements outline the minimum qualifications, Human Resources reserves the right to select applicants for further consideration who demonstrate the best qualifications match for the job. Meeting the minimum qualifications does not guarantee further participation in selection procedures.

RECRUITMENT SELECTION PROCESSES:

The recruitment process involves multiple steps which may include:

• Supplemental Questionnaire
• Interview Screening
• One-Way Video Interview
• Qualifications Appraisal Panels

(Please note: The entire recruitment process from recruitment opening date to start date could take 6-8 weeks for successful candidates).

SUPPLEMENTAL QUESTIONNAIRE:

A completed supplemental questionnaire is an essential part of the examination process for this position. The responses will be reviewed for sufficient detail and will be rated according to pre-determined guidelines. Please include 1) Places of employment; 2) pertinent dates; 3) duties performed, etc. when responding to the questions. If a job includes responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Any experience and/or training listed MUST be identified on your application. Resumes, letters and other materials will not be evaluated or considered as responses to the supplemental questionnaire.

INTERVIEW SCREENING:

Interview screening is an extension of the application process. Used as a secondary method of screening large applicant pools.

ONE-WAY VIDEO INTERVIEW:

One-way interviews may be used as an extension of the application process, as a secondary method of screening large applicant pools or as an oral examination. A panel may be comprised of one individual, typically the hiring authority, or a small group of subject matter experts. Oral examinations can be used to assist in the establishment of an employment list or as part of the hiring decision. The goal of a one-way interview is to simulate an actual in-person interview environment. If one-way video interviewing is utilized in the recruitment process, applicants are provided detailed information including instructions, interview practice options and 24-hour direct support from the County's vendor, Spark Hire.

QUALIFICATIONS APPRAISAL PANEL:

This is an oral examination process. Applicants who successfully completed the screening processes and meet the minimum qualifications for the position will be invited to participate in a qualifications appraisal panel. The process consists of three or four panel members along with a subject matter expert who will ask individuals questions related to the essential functions and/or attributes required for the position.

TESTING ACCOMMODATION:

If special accommodation is required at any stage of the selection process, complete the Request for Reasonable Accommodation in Employment Examination Process Form and provide the required documentation by the final filing deadline. The form can be obtained at Reasonable Accommodation Form or by contacting Human Resources at 530-749-7860.

VETERAN’S CREDIT:

All applicants who have successfully completed the application/selection procedures and examination process may be eligible for veteran’s credit. Applicants must have served on active duty for a period of not less than 90 days in the armed forces in time of war or national emergency, or in time of peace in a campaign or expedition for service in which a medal has been authorized by the government of the United States and who has been discharged or released under honorable conditions, and widows of such persons shall be allowed credit. Military Records Form DD214 must be submitted for further review and determination of appropriate credits.

WAIVER OF SELECTION PROCEDURES:

When selection procedures have been publicly announced and the number of applicants meeting the minimum qualifications for the position is five or less, the Human Resources Director may, at her/his discretion; a) Waive the competition entirely and submit the names of the applicants meeting the minimum qualifications to the appointing department, b) Revise the conditions of competition to a more practical basis under the circumstances.

EMPLOYMENT ELIGIBILITY LIST:

An employment eligibility list is established for those applicants who successfully pass all phases of the examination process. This list will be held for a minimum of six (6) months from the date the list is certified. For each vacancy the top five (5) ranks on the list will be certified to the department for final selection, which will include a departmental interview.

DEPARTMENT INTERVIEW:

The Health and Human Services Department will notify the applicant of the date and time of his/her interview. The applicant will be asked a series of questions about his/herself and his/her related experience, education and training that exhibit the knowledge, skills, and abilities essential to the job. The applicant may also be asked questions about hypothetical situations to test his/her ability to make decisions and use sound judgment and common sense.

Recruitment Contact

Contact phone:

(530)749-7865

Contact email:

econtreras@co.yuba.ca.us

Closing Date/Time: 10/11/2024 at 5pm

7,902

Marysville, California 95901 United States View Map