Staff Support Specialist II

  • CITY OF GREENVILLE NORTH CAROLINA
  • Greenville, North Carolina
  • Sep 25, 2024
Full Time Other Public Health
  • Salary: $40,435.20 Annually USD

Job Description

Job Summary

Performs varied administrative tasks in support of the day-to-day administration of the City's human resources functions.

FLSA Status: Non-Exempt

Examples of Duties

  • Serves as HR receptionist by greeting customers and answering telephone and routing to appropriate personnel;
  • Answers varied and routine inquiries regarding programs, procedures, etc.;
  • Creates and maintains paper and electronic filing systems; moves files from one location to another and retrieves files from storage as required;
  • Processes invoices for payment;
  • Uses software for word processing, spreadsheets, electronic file management, and related tasks;
  • Reviews files and documents for completeness and accuracy, ensuring adherence to human resources guidelines;
  • Participates in special projects and provides administrative support to HR Department staff;
  • Operates various mail equipment; weighs, determines postage, and processes incoming and outgoing mail;
  • Schedules meetings as requested;
  • Performs inventories of office supplies to determine level or amount for reorder;
  • Performs other job-related duties as assigned.


Minimum Qualifications

Education and Experience :
  • High school diploma or GED (Associate's degree in office administration, human resources, or related field preferred); and
  • One to three years of clerical/administrative support and customer service experience.
Knowledge, Skills, and Abilities:

Knowledge of:
  • customer service principles and techniques.
  • modern office practices, procedures, and methods, including the principles and procedures in creating and maintaining filing systems.
  • proper business English, spelling, and grammar.
Skilled in:
  • the operation of assigned office equipment, including computer equipment and various software packages.
Ability to:
  • maintain confidentiality of personnel information.
  • work accurately with close attention to detail.
  • establish and maintain good working relationships with other City employees and the public.
  • work independently within established procedures.
  • type accurately at an average rate of speed.
  • communicate verbally with customers in a face-to-face setting or by telephone, answering questions and handling issues with tact and courtesy.
  • display initiative, flexibility, and receptiveness to ideas, changes, and tasks.
  • work under pressure to meet deadlines and handle tasks that come up simultaneously or unexpectedly.
  • meet the mental and physical demands of the position.


The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.

Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.

Closing Date/Time: 10/13/2024 11:59 PM Eastern

Base Pay

40,435

Job Address

Greenville, North Carolina United States View Map