Organizational Development & Training Specialist Senior

Minimum Qualifications
Education and/or Equivalent Experience:

• Bachelor’s degree in Human Resources Development or related field, plus three (3) years of experience in organizational development and training
• One (1) additional year of closely related experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution

Licenses or Certifications:

• None.

Notes to Applicants
Position Description:

The Organizational Development & Training Specialist, Sr. within the Workforce Planning & Development team support department-wide employee development and employee experience initiatives. It is tasked with designing, developing and deploying Computer Based Training which support Austin Energy strategic and tactical initiatives. The position oversees the operation and development of online e-learning programs or computer-based virtual course, including selecting or producing media to use during training and integrating e-learning into instructor-led training. It consults subject matter experts to gather materials and shape courses.

This position is a key contributor to Austin Energy’s Workforce Planning and Development ( WPD ) team. Our WPD team functions include Training and Development, Organizational Development, and Performance. You will be part of a diverse team of professionals working in a collaborative environment. Your work will include optimizing existing programs and recommending new programs to assist employees and leaders to meet development and performance objectives.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application:
The City of Austin employment application is an official document; incomplete applications will not be considered.

• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• This position requires a criminal background investigation.

Work Schedule:

• Work hours may include after hours, holidays, and weekends.
• Shifts may change according to departmental needs.
• Employee may be required to work additional hours outside of regular work schedule.

Travel:
If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Pay Range
$31.81 - 39.76

Hours
Monday - Friday, 40 hours

Work hours may include after hours, holidays, and weekends.
Shifts may change according to departmental needs.
Employee may be required to work additional hours outside of regular work schedule.
Job Close Date 10/04/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd (AE HQ) Preferred Qualifications
Preferred Experience:

• Experience designing, developing, and delivering employee learning experiences, courses, materials and programs through a variety of modalities (on-demand, e-learning, live and virtual live instructor-led).
• Experience creating role-based learning journeys, competency-based learning paths, and on-demand content to support leaders and team members in their roles and career growth.
• Experience in LMS administration, building and maintaining a course catalog, managing program and course assignments, creating and maintaining offering schedule, tracking attendance, and reporting on engagement
• Experience partnering with colleagues, subject matter experts, and other stakeholders to ensure learning programs meet objectives and drive our mission and values
• Experience creating and conducting assessments to identify learning needs, assess learner engagement, and measure achievement of learning objectives
• Proficient in Microsoft Office applications
• Ability to travel to more than one work location

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Develop, implement, and evaluate departmental rollouts of citywide HR or OD initiatives Design and perform department wide needs assessments to identify and analyze major organizational problems Analyze the results of needs assessments, meetings, research, and other forms of communications in order to develop short and long term strategies for organizational development across an entire department or group of departments Coordinate the activities of other organizational development and training personnel, assigning tasks and monitoring their completion Provide advice to management and others on how to best handle their organizational problems Develop, schedule, coordinate, and deliver training modules, workshops, and facilitations to selected audiences Evaluate the effectiveness of training modules, workshops, etc. and make changes as needed to improve future results Plan, design, implement, and evaluate plans and activities for assigned projects and programs Facilitate groups in areas such as conflict resolution, team development, process improvement, strategic planning, and problem solving Participate in or lead teams with Organization Development, Human Resources and other team members

Responsibilities- Supervision and/or Leadership Exercised:

• Provide leadership for groups including other professionals and support staff in the area of Organizational Development and Training
• Lead workshops and classes as an instructor or trainer
• Mentor less experienced Organizational Development and Training personnel

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of basic training and learning principles.
• Knowledge of instructional systems design methods.
• Knowledge of city practice, policy and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Skill in data analysis and problem solving.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to deliver training.
• Ability to facilitate groups.
• Ability to develop and maintain knowledge in organizational development and training.
• Ability to establish and maintain good working relationships with other city employees and the public.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Organizational Development & Training Specialist Senior position are: Bachelor's degree in Human Resources Development or related field, plus three (3) years of experience in organizational development and training. One (1) additional year of closely related experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet these minimum qualifications?

• Yes
• No

* Describe your experience designing, developing and supporting organization-wide organizational development and learning programs.
(Open Ended Question)
* How many years of experience do you have managing multiple large cross-functional employee development / employee experience projects?

• no experience
• 1 - 2 years
• 3 - 5 years
• more than 5 years

* Describe your experience in working in or supporting Learning Management Systems.
(Open Ended Question)
* Describe your experience creating eLearning content. Please specify which content creation solutions you have worked in.
(Open Ended Question)
* Describe your experience using Workday.
(Open Ended Question)
* Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook?

• No experience
• Basic: create/edit simple documents, spreadsheets, & emails
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
• Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another

* Describe your experience collaborating with and influencing leaders to create an excellent employee experience.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

Optional & Required Documents

Required Documents Optional Documents

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