ADMINISTRATIVE SERVICES MANAGER I

  • LOS ANGELES COUNTY
  • Los Angeles, California
  • Sep 13, 2024
Full Time Administration and Management
  • Salary: $86,869.20 - $117,064.32 Annually USD

Job Description

Position/Program Information

EXAM NUMBER

MV1002B-EA

TYPE OF RECRUITMENT
Open Competitive Job Opportunity - Emergency

FIRST DAY OF FILING


Applications will be accepted starting Monday, September 16, 2024, at 10:00 A.M. (PT) until Wednesday, September 18, 2024, at 5:00 P.M. (PT)

__________________________________________________________________

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Military and Veterans Affairs is seeking qualified candidates to fill an emergency Administrative Services Manager I vacancy related to the homelessness crisis within our Buidling Services Division.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager I.

DEFINITION:
Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature.

CLASSIFICATION STANDARDS:
Positions allocable to this journey-level analyst class are typically located in central administrative departments or the central administrative office of a line department, receive general supervision from a higher-level supervisor or manager and are responsible for independently carrying out a full range of difficult to complex analytical assignments within one or more administrative functional areas. Some positions may require incumbents to lead or supervise a unit of lower-level analysts. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in dealing with individuals such as higher-level staff members, managers, and professionals from other organizations on sensitive or controversial issues of considerable consequence or importance.

Incumbents are responsible for carrying out work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, contracts, budget, finance, and other closely related, sensitive and confidential administrative functional areas. Work tends to be covered by a wide variety of principles, policies, rules, practices, precedents and guidelines; incumbents are expected to use judgment in interpreting and adapting application of these provisions in the analysis of specific cases. Recommendations have significant impact on higher-level staff and management decisions. Incumbents in supervisory positions are responsible for providing full administrative and technical supervision to lower-level staff.

Assignments are made in terms of overall objectives and resources available, with the incumbent and supervisor working in consultation to develop deadlines, the scope of assignments and expected results. Incumbents are responsible for applying a detailed understanding of the various principles, concepts, methods, and techniques applicable to their functional area in planning and carrying out their assignment, resolving issues and conflicts that emerge, and keeping the supervisor informed of progress and potentially controversial matters identified. Completed work is evaluated in terms of soundness of approach, overall quality and results in meeting objectives and feasibility of recommendations made.

These positions differ from those belonging to the lower-level Management Analyst class in that, although incumbents in the latter class may perform some complex analytical assignments, the majority of the work consists of a variety of recurring to moderately complex assignments, while positions within the Administrative Services Manager I class predominantly perform a full range of difficult to complex analytical assignments. In addition, some positions in the Administrative Services Manager I class lead or supervise lower-level analysts performing less complex analytical assignments.

Essential Job Functions

ESSENTIAL JOB FUNCTIONS:
The main functions of the Administrative Services Manager I is to manage the day-to-day operations of Patriotic Hall. The position is responsible for coordinating all building maintenance and repairs, managing and supervising building alterations, improvements, and repairs; preparing and monitoring the annual operating building budget; monitoring expenditures; managing service level agreement with ISD; manage and preserve building historic artifacts; manage lease agreements for building tenants; facilitate amenities for building tenants; manage departmental information technology needs throughout various facilities countywide, including Patriotic Hall; develop and implement policies and procedures; coordinate over 1,000 events annually; supervise security and custodial services; manage building visitors; serve as safety officer to ensure the safety of department personnel, building tenants and visitors; serve as emergency liaison; and serve as liaison for homeless veterans to receive immediate services.

Duties and Responsibilities:
  • Conducts complex and sensitive research assignments requiring locating and gathering of data from multiple sources and interpretation of often conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, determines analytical techniques appropriate to an assignment's purpose; develops statistical and information-gathering processes to ensure quality, integrity, validity, and relevance of data obtained for analysis and decision-making purposes.
  • Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements.
  • Uses qualitative and/or quantitative analytical methods in order to identify issues, summarize findings and draw fact-based conclusions often based upon large amounts of information.
  • Analyzes complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interests of various stakeholders; develops and/or recommends the development of programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
  • Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards).
  • Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on sensitive and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented.
  • Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely, proactive responses.
Desirable Qualifications
Possess experience in building operations, maintenance, and repairs.
Example of Duties
  • Coordinates all building maintenance and repairs, manage and supervise building alterations, improvements, and repairs by creating maintenance schedules, conducting regular building inspections, prioritizing and categorizing repairs and related tasks, develop repair prevention plans, and monitor expenditures..
  • Meets with representatives from other departments and vendors to coordinate services, determine installation and maintenance requirements and authorize repairs or installations.
  • Directs the negotiation, execution, implementation and monitoring of private or public sector contracting for the provision of repair, alteration, general building maintenance and custodial services; and for facility construction projects. Acts as liaison with security, janitorial and inter-departmental service providers to ensure the timely, effective, and safe provision of security and maintenance services.
  • Acts as liaison with security, janitorial and inter-departmental service providers to ensure the timely, effective, and safe provision of security and maintenance services.
  • Monitors the performance of contractors and consults with them regarding the resolution of observed problems, deficiencies, or complaints received from building occupants. Manage service level agreement with ISD.
  • Exercises final review of building inspections conducted by subordinate personnel by providing guidance and developing corrective action plans as needed.
  • Coordinates and directs building division personnel, make staff selections and identify staff development opportunities.
  • Establishes policies and ensures safety compliance for the safe and orderly use of the headquarters building including parking, conference rooms, and cafeteria facilities by other County departments and employees, contracted personnel, and visitors.
  • Manages the development and implementation of plans and activities to maximize facility utilization and enhance revenue production by promoting space availability for evening and weekend events. Manage the audio-visual needs for entire building during special events, important meetings such as commission meetings, and other important conferences.
  • Prepares and implements section's annual budget, including monitoring purchasing authority, contractual agreements and expenditures.
  • Functions as Building Emergency Coordinator for headquarters facility; oversees the department's participation in County-wide disaster training and emergency drills.
  • Supports the Chief Deputy in the development of short and long-term strategies to improve Departmental operations around homeless programs and initiatives.
  • Completes special projects, assignments, correspondence, studies, and reports, as required.

The ideal candidate will demonstrate:
  • Strong verbal and written communication skills demonstrating knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Skills critical for success including sound judgment, critical thinking, initiative, decisiveness, flexibility, and planning.
  • Experience in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Experience in planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals.
  • Strong ability to multitask, prioritize and meet deadlines utilizing time management.
  • Ability to review documents for accuracy, completeness, and compliance; compile data and information for reports; compose letters and memoranda; explain policies, procedures and interpret relevant laws.
  • Strong organizational skills
  • Ability to prioritize, schedule and manage daily work activities, tasks, and assignments.
  • Proficient in Microsoft Word, Outlook, Excel, and Teams.
  • Ability to learn and adapt to various work styles and techniques.
  • Ability to be adaptable, initiative and a team player
  • Demonstrate attention to detail - Job requires being careful about detail and thorough in completing work taks


Requirements

MINIMUM REQUIREMENTS
TRAINING AND EXPERIENCE:

Option 1
A Bachelor's degree from an accredited college or university -AND- *Three years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.

*A Master's degree or higher in Business Administration, Public Administration, Law or closely related field may be substituted for one year of the required experience.

Option 2
Five years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.

**Associate analyst level work involves 1.) the independent performance of a variety of routine to moderately complex assignments and/or 2.) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, grants, contracts and other closely-related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series.

Note: For a fuller description of associate-level analytical work, refer to Los Angeles County's Management Analyst classification (Item #1848).

You MUST meet one of the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
2 - Light.
Positions within this class require light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION
Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
FALSIFICATION of any information may result in DISQUALIFICATION.

Additional Information

OUR ASSESSMENT PROCESS

Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

APPLICATION AND FILING INFORMATION

Applications must be filed ONLINE ONLY.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add the following email addresses to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
  • HR@mva.lacounty.gov
  • info@governmentjobs.com
  • noreply@proctoru.com
You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Have any questions about anything listed above? Contact us:

Department Contact Name: Loida Blackley
Department Contact Phone: (213) 765-9624
Department Contact Email: HR@mva.lacounty.gov
Teletype Number: (800) 899-4099
Exam Number: MV1002B-EA

For detailed information, please click here

Closing Date/Time: 9/18/2024 5:00 PM Pacific

Job Address

Los Angeles, California United States View Map