What You'll Be DoingDo you have a passion for supporting public safety and a knack for technology and spatial analysis? Join
Wake County Geographic Information Services as a
GIS Analyst on our E9-1-1/Addressing Team!
In this role, you will be part of a dedicated 4-member team responsible for overseeing all aspects of addressing and providing critical
GIS data and support to
Wake County public safety agencies, various county departments and municipalities. You will work closely with other
GIS Division teams, including Customer Service, Property Mapping, Project & Portfolio Management and System and Applications.
As a
GIS Analyst, your primary focus will be to support
911 Emergency Communications and Next Generation 911 initiatives. You will manage geodatabase deliverables through ETL processes, crucial for emergency unit recommendations and in-vehicle routing. Additionally, you will serve as the primary
GIS Liaison for mapping and analysis requests from public safety agencies, contributing to the enhancement of
Wake County’s emergency response capabilities.
Essential Functions- Conducts complex geospatial analysis supporting initiatives for 9-1-1 emergency communications and Wake County’s public safety agencies
- Serves as data steward for public safety related GIS layers. Responsible for creating, editing, maintaining, proofing and validating spatial datasets, maps and layers within the ArcGIS software environment (street centerline, fire insurance, law, fire and EMS response, PSAP and others)
- Performs ETL processing to transform and deliver public safety datasets to the Raleigh-Wake 9-1-1 Communications Computer-Aided-Dispatch (CAD) system, including highly accurate street network routing datasets
- Performs ETL processing to transform and deliver GIS datasets supporting the Next Generation 9-1-1 (NG911) initiative
- Utilizes the custom address solution for ArcMap or ArcPro to support the enterprise Wake County Multi-Jurisdiction Address Repository (MAR)
- Performs software testing and benchmarking of work tasks for new solutions
- Creates models of geospatial workflows to document and facilitate the automation of workflows
- Serves as liaison to the regional telephone companies and wireless carriers, ensuring address information is tested and functional across the supporting agencies and is synchronized with the related phone systems (ALI database, MSAG, NG911)
- Provides GIS operational support before, during and after emergency-level events (Emergency Operations Center) to include making necessary preparations, revising documentation and communicating with the various stakeholders
- Partners with county departments, local, state or national governmental entities and stakeholders, to participate in governance groups, committees, projects, initiatives, etc. that support and contribute to the advancement of Wake County GIS operations
About Our TeamGeographic Information Services (GIS) is changing the way decisions are being made in Wake County. With a diverse population over 1 million people and one of the fastest rates of growth in the United States, geographic information and services are increasingly sought out by County officials, organization leadership, department managers and service providers for decisions on strategic planning, management and delivery of critical services throughout Wake County.
Wake County GIS is responsible for the creation, accuracy and maintenance of property, addressing and hundreds of other location-based data sets that inform data-driven decisions. GIS staff provides data, maps, research, analysis, application development and support services to county departments, residents, businesses, academic institutions, various governmental/non-profit entities and the general public.
Wake County GIS staff enjoy working within a dynamic and fast-paced environment where service, communication and partnership are core values. Wake County GIS is recognized locally and nationally by organizations including the National Association of Counties and the Center for Digital Government for its innovative solutions and contributions to the industry.
The Basics (Required Education and Experience) - Bachelor's degree in Computer Science, Geographic Information Systems or related field
- Two years of experience in geographic information systems
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience) - Experience working with 9-1-1/Computer-Aided-Dispatch databases
- Solid knowledge of addressing concepts and land records
- Understanding of routing networks and experience with ESRI’s Network Analyst extension
- Experience working in a local government organization
- Experience with querying of spatial and non-spatial data
- Experience using ArcGIS tools and relational databases for inspecting and manipulating data to perform quality control and ensure quality assurance
How Will We Know You're 'The One'? - Team player who can work well with a variety of departments and stakeholders and has demonstrated the ability to balance competing priorities and projects
- Solid analytical thinker with independent problem-solving skills, excellent attention to detail and the ability to consider numerous data sources to make conclusions and identify alternative solutions
- Ability, willingness and desire to stay current with modern and emerging technology
- Has a history and skill of cultivating effective, collaborative relationships with internal and external customers, including private citizens, businesses and other government agencies to accomplish work goals
- Has demonstrated effective written and oral communication and presentation skills to interact with a wide range of stakeholders and maintain relationships with vendors, clients, and the public
About This PositionLocation: Waverly F. Akins Wake County Office Building Raleigh, NC 27601
Employment Type: Regular
Work Schedule: Mon - Fri, 8:30am - 5:15pm
Hiring Range: 68,544 - 92,533, Market Range: 68,544 - 116,544
Please include
ALL prior work experience on your application and resume.
Posting Closing Date: Open until filled and may close at anytime
What Makes Wake GreatHome to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Equal Opportunity StatementWake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check StatementPosition may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker StatementIn the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
