PRINCIPAL OPERATING SYSTEMS ANALYST

Position/Program Information

FILING DATES:

September 12, 2024, at 8:00 A.M. (PT) through October 9, 2024 before 5:00 P.M. (PT)

NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS.

EXAM NUMBER:

J2552B

TYPE OF RECRUITMENT:

OPEN COMPETITIVE JOB OPPORTUNITY

REASONS TO JOIN OUR TEAM:

Check Out Our Outstanding Benefits!

Los Angeles County offers one of the strongest public-sector benefits packages in the nation.

• Flexible Benefit Plans - The County provides each employee with a monthly “benefit allowance” they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits that include Medical and Dental coverage, Group life insurance, Accidental Death and Dismemberment Insurance, Health care spending accounts, Long-term disability health insurance, Subsidized Dependent Care Spending Accounts.
• Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee’s salary.
• Generous Maternity and Family Leave Benefits
• Thirteen (13) paid holidays per year.

For more details on employee benefits, please visit https://hr.lacounty.gov/benefits/

DEFINITION
Provides technical leadership or supervision of work involving complex operating systems and associated software, hardware and servers, including midrange or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures and comprehensive back-up and recovery solutions.

CLASSIFICATION STANDARDS
This is the principal-level class in the Operating Systems series. Incumbents in this classification generally report to an Information Technology manager. These positions require broad knowledge of operating system and hardware architecture, system capacity, workload, and connectivity. Incumbents perform the most challenging assignments of configuring, analyzing, and maintaining complex operating systems, including configuring, planning, coordinating, and implementing releases, upgrades, or changes to operating systems, servers, and related software. Principal Operating Systems Analysts are expected to use independent judgment in the execution of their duties. These positions analyze the impact of existing or proposed projects on the infrastructure to recommend and/or select the most effective solutions.
Principal Operating Systems Analyst positions are distinguished from those of the Senior Operating Systems Analyst by the incumbents serving as technical experts regarding a specific server operating system or highly specialized systems software along with project lead or supervisory responsibilities.

Essential Job Functions

Supervises the work of a team of Operating Systems Analysts engaged in the installation, configuration, maintenance, and upgrades of server or mainframe-based software and services such as communications services, database management software, storage management solutions, network monitoring and management solutions, messaging systems, and security systems by assigning work, planning, advising, monitoring, motivating, training, supporting, coaching, counseling, and disciplining; ensuring compliance; approving employees' work products; evaluating work performance etc. in order to ensure that: a) quality services are delivered in a timely, efficient, and effective manner and according to applicable Standards, Departmental policies, procedures, and regulations.

Provides technical expertiseto project managers, department management, and/or user management, Subject Matter Expert (SME) regarding one or more major system development, implementation, or maintenance efforts by holding group discussions with technical team members/users; conducting research; analyzing logs; etc. in order to advise management on: a) technical alternatives, such as tools, platforms, utilities, and servers and b) problem resolution.

Analyzes system performance and conducts capacity planningby gathering performance data in order to provide capacity expansion, technology upgrades/enhancements, provide cost analyses, etc..

Analyzes and resolves the more complex system anomalies and operational problems by investigating and troubleshooting problems with communications services, database management software, storage management solutions, network monitoring and management solutions, messaging systems, and security systems in order to resolve complex issues, improve performance, reliability and availability, and meet service level agreements.

Provides architectural designs on Enterprise Solutions, Business continuity, and Disaster Recovery (DR) solutions by understanding the current environment/infrastructure; understanding the business requirements; etc. in order to: a) protect and preserve mission/business critical systems and data and b) ensure uninterrupted business operations.

Ensures system security(e.g., user privileges, firewalls, authentication servers, proxy servers, etc.)as described in policies and procedures by overseeing the monitoring of intrusion detection systems, device logs (e.g., servers, firewalls, routers, switches, etc.), access control lists, etc.; investigating and escalating breaches in security; performing periodic security checks; coordinating mitigation responses; and providing consultation to lower level staff in order to ensure the integrity and security of the department’s Information Technology infrastructure.

Collaborates with application development, systems staff, network engineering and operations, security staff, business stakeholders by gathering requirements; conducting meetings; communicating with all stakeholders; etc. in order to provide Enterprise Solutions.

Coordinates and works with vendorsby providing requirements to vendors; conducting meetings; reviewing and analyzing vendor’s solution(s); etc. in order to provide complete Enterprise Solutions.

Monitors vendorsby reviewing the statements of work; creating project plans; managing project plans; etc. in order to meet project goals and contract terms and report performance problems to management.

Establishes quality assurance proceduresby analyzing procedures; communicating with subject matter experts and information technology staff; writing technical guidelines; etc. in order to: a) document the technical standards for systems/processes and b) expand employee IT knowledge.

Performs risk assessment and impact analysisof vendor-provided patches and upgrades by reviewing, analyzing, testing patches/firmware; etc. in order to ensure there are no service interruptions.

Requirements

SELECTION REQUIREMENTS

OPTION I : Graduation from an accredited college or university with a bachelor's degree* in Computer Science, Information Systems, or a closely related field, AND four (4) years of progressively responsible**, full-time experience*** in a centralized Information Technology organization****, configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating, and implementing releases, upgrades, or changes to operating systems, servers, and related software, two (2) years of which must be in a complex server environment with formal change management, problem resolution procedures, and back-up and recovery plans.

OPTION II : Two (2) years of experience, within the last three years at the level of Los Angeles class of Senior Operating Systems Analyst .*****

OPTION III : Five (5) years of recent****** full-time experience*** configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating, and implementing releases, upgrades, or changes to operating systems, servers, and related software, two (2) years of which must be in a complex server environment with formal change management, problem resolution procedures, and back-up and recovery plans.
LICENSE
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION
* In order to receive credit for the required degree, you MUST include a legible copy of the official transcripts, official degree, or official letter from the accredited institution which shows the area of specialization at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the education requirement.

** Progressively responsible experience is defined as experience that demonstrates growth and/or advancement in complexity, difficulty, or level of responsibility.

*** Full time experience is evaluated on the basis of a 40-hour work week.

**** A centralized Information Technology organization, which is under the direction or guidance of the Chief Information Technology official for the department or major organizational unit, is responsible for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

***** For a full description of class specifications of Los Angeles County's Senior Operating Systems Analyst (2551) please click the hyperlink on the exam title under Selection Requirements OR go to Department of Human Resources website at http:/hr.lacounty.gov/ and type in the job title or item number under "FIND JOB DESCRIPTIONS" search box.

****** Recent experience is defined as experience within the last five (5) years.

SUPPLEMENTAL QUESTIONNAIRE
As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply.

Additional Information

EXAMINATION CONTENT
This examination will consist of two (2) parts:

PART I
A computerized multiple-choice test and/or simulation asse ssment(s) , weighted 30%, assessing:

• Responsibility
• Accepts Others
• Shows Courtesy
• Maintains Good Working Relationships
• Analyzes Information
• Learns Quickly
• Works to High Quality Standards
• Complies with Rules and Regulations
• Adapts to Change
• Controls Emotions
• Works Energetically
• Achievement
• Willingness to Learn
• Management Potential

APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I IN ORDER TO PROCEED TO PART II.

PART II

A computerized multiple-choice test and/or simulation assessment(s), weighted 70%, assessing:

• Linux Administration New assesses Basic knowledge of Linux types , Installing Linux server, File system and partitions, Linux commands, Creating and managing user accounts, Concepts of kernels and processes, Linux security, Installing and configuring network services, and External hardware
• Microsoft Windows Server 2012 assesses Active Directory , Administrative Tasks , Computer properties , Configuration and Management , Design and Installation , Local Security Policy , Networking , Security , and Server Management
• Unix New assesses Basic Commands , Unix architecture , File system , Files handling and file attributes , Grep and sed commands , Awk command , Regular expressions , Shell programming , and Processes
• VMware vSphere 5 assesses Availability and Load Balancing, Install, Monitoring, Networking, Resource Management, Security, Storage, Troubleshooting, Update Manager, and Virtual Machines.

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENT IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

TRANSFER OF TEST COMPONENTS
Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination.

This examination contains test components that may be used in the future for new examinations and your test responses may be transferred.

APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE LIST.

TEST PREPARATION
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary.

• An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
• Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests .

Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare.

VETERAN'S CREDIT
If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review.

ELIGIBILITY INFORMATION
The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months from the date of promulgation.
SPECIAL INFORMATION

SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation.

ZERO TOLERANCE POLICY IF HIRED
The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following:

• use of narcotics, controlled substances, and/or prescription drugs without a prescription.

Any employee found in violation of this policy will be subject to discharge.

VACANCY INFORMATION
The eligible list resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Technology & Support Division, Data Systems Bureau.

AVAILABLE SHIFT Any Shift

APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS.

APPLICATION AND FILING INFORMATION

APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED.

TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application.

Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process.

The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application.

Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically by Wednesday, October 9, 2024, before 5:00 P.M. PT.

NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS.

Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline on Wednesday, October 9, 2024, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

IMPORTANT NOTES:

• Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
• FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.
• Utilizing V ERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.
  
  

CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL
All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add svyiu@lasd.org , yrodriguez@hr.lacounty.gov, talentcentral@shl.com, donot-reply@amcatmail.com and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit govenmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records.

NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach the required documents, you may fax the documents to (323) 415-2580 or email any outstanding documents to sheriffexamsunit@lasd.org at the time of filing or within seven (7) calendar days from the date of application filing . Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (213) 229-1621
Teletype Phone: (213) 626-0251
Department Contact Name: Professional Examinations Unit
Department Contact Phone: (323) 526-5611
Department Contact Email: sheriffexamsunit@lasd.org
For more information on Employment Information, click on the link below.
http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf

For detailed information, please click here

Closing Date/Time: 10/9/2024 5:00 PM Pacific

Los Angeles, California United States View Map