PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This 100% in-office position requires the handling of highly sensitive and confidential information, including but not limited to medical reports, criminal histories, and crime reports involving pending investigations. The incumbent is expected to effectively communicate and interact with Deputy District Attorney staff and law enforcement agencies whose mission is to seek justice for crime victims and those involved in the criminal justice process. The primary duties for this assignment are programming for case management and digital evidence systems, troubleshooting, analyzing, and resolving system/application-related requests including Help Desk, Web, Audio/Video editing, and Court support. The preferred programming languages for this assignment are Groovy, SQL, and Velocity. For more information on the District Attorney’s Office, please visit the website: District Attorney | Placer County, CA The first round of interviews is tentatively scheduled for the week of October 7 th . To be included in the first round of interviews, please submit your application materials by 5:00 pm on September 16, 2024. Applications received after September 16 th will be screened and considered on a bi-weekly basis through the final filling deadline, October 15 th at 5:00 pm. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise countywide. All District Attorney’s Office employees must undergo and pass a thorough background check. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Provides effective specialized information technology support for network systems and business applications related to Placer County; troubleshoots, analyzes and resolves system/application related requests including specialties such as Help Desk, Web, and department specific applications. Performs a variety of technical duties pertaining to computer systems and related equipment and serves as a second or third level responder for computer, network and hardware/software issues. Assists and trains users in personal computer hardware and specialized software and provides technical assistance to customers. Analyzes existing processes and provides recommendations regarding technology solutions. Coordinates with vendors, other county departments, and other agencies in identifying and implementing system upgrades and modifications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Information Technology Specialist classification series. Positions in this classification independently perform a broad range of both routine and complex technical assignments in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then develops the technical solution. This class is distinguished from the classification of Information Technology Analyst because the latter describes positions with analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis and design; system analysis/administration and design, and/or database analysis/administration and design. This class is distinguished from the classification of Information Technology Technician II in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve complex problems. Only unusual matters are referred to a supervisor. May exercise functional or direct supervision over technical or clerical staff. Incumbents may exercise functional supervision over other technical specialist staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform a variety of specialized duties in support of the County’s technology functions which may include, but are not limited to, applications, network, business processes and related technology areas. Assist users of a particular application where detailed knowledge of the specific application is required, troubleshooting, debugging and resolving a variety of operations/business-process related applications problems. Troubleshoot new applications and/or systems to ensure functional operation. Install, configure, customize and administer a variety of commercial, off-the-shelf (COTS) and vendor developed applications; write programs/scripts and develop reports using standard application development products and tools. Design and generate a variety of routine and ad hoc customized reports based on customer requirements. Perform routine applications, system and/or network support duties such as monitoring or adding applications/users/devices, modifying user profiles, re-setting passwords and performing file maintenance; set up basic user access permissions consistent with County policies and procedures. Complete, review, and/or approve a variety of forms, including requests for hardware and software, and user access. Serve as a technical resource in the evaluation, selection, acquisition and implementation of computer hardware and software solutions, including cost/benefit analysis. Recommend contractor selection and assist with vendor and contract management. Review and provide input on Requests for Proposals. Design website layout and content; design and develop screens and menus; review and monitor content to ensure consistency with County policies and procedures; conduct ongoing website maintenance for content updates and revisions. Execute website and software testing plans to validate functionality; resolve programming issues; refine data and format final products; test, troubleshoot and de-bug programs using appropriate technology and various test utilities, and ensure functional operation. Coordinate and complete projects that are specific to area of assignment, such as the implementation of a new system design or system upgrade. Interface with users to identify problems/gaps with current technology and/or business processes and gather system requirements. Serve as the primary interface with and coordinate and direct the work of vendors. May coordinate and direct the work of staff at the same or lower level while working on projects. Design and direct project testing and quality assurance processes. May write, revise and maintain computer programs based on business requirements and application design specifications identified and developed by someone else, in order to create new business applications and interfaces or maintain/modify existing business applications, using various computer languages and/or database platforms; troubleshoot, debug, and resolve problems with application coding. Prepare data maintenance documents and follow-up to ensure completion; prep information recovery plan. May perform application software maintenance duties; install and test software application patches and upgrades; Prepare technical reports, correspondence and other documents; provide general administrative support that may include maintaining records and monitoring contracts/budgets. Participates on committees and task forces; attend meetings, conferences and training sessions. Develop training materials and conduct training pertaining to the use of new or modified applications and/or systems for users and other information technology staff. When assigned to support a statewide, federal, or legislation-governed system, review upcoming changes to programs, regulations or system (All County Letters, Management Change Requests), identify impact on system and/or County processes, provides input on necessary revisions, and assist with implementing changes. Serve on project teams providing technical assistance as needed. Train, lead, and provide technical guidance to technician or clerical staff. Direct the work of peers and/or subordinate staff on assigned projects. May recommend the appointment of personnel; provide or coordinate staff training; provide standards and operating guidelines; and provide timely input on performance evaluations and disciplinary matters, as assigned. Assign, direct, and review the work of assigned staff; conduct employee performance evaluations for assigned direct reports. Provide after hours technology support as assigned. Provide technical and functional supervision of contractors/vendors. Perform other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey-level technical experience comparable to an Information Technology Technician II with Placer County. Training: Equivalent to completion of an associate’s degree from an accredited college or university in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform specialist level duties in assigned technology area may substitute for the required education on a year for year basis; or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. Basic operational characteristics of local and wide area network systems. Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation. Standard office software such as word processing, electronic mail, and spreadsheet software. Principles and practices of troubleshooting computer system hardware and software problems. Process and workflow analysis. Tools and test equipment used in the installation, maintenance and repair of information systems. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Basic principles and practices of technical network administration. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Principles and practices of effective team building, team leadership and conflict resolution. Principles and practices of effective supervision techniques, training, and performance management. Ability to: Operate, maintain and perform repairs on information technology equipment and software. Perform complex duties related to troubleshooting, configuring, performing repairs and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests. Test and repair electronic equipment using appropriate tools. Communicate technical information to a wide variety of users. Assist in planning and evaluating new systems and equipment. Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality. Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities. Prepare and present training materials related to specialized hardware and/or software. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Independently analyze work methods, procedures, and operational needs; identify and recommend appropriate solutions. Learn and utilize specialized terminology if needed by the specific assignment. Read, comprehend and retain technical information on computer products and systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both verbally and in writing. Supervise, train, assign, schedule, and evaluate the work of assigned technical and clerical staff. Establish and maintain effective working relationships with those encountered during the course of the work. Provide on-call service during off hours, evenings, weekends, and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting, depending on assignment; occasional pushing/pulling, bending, kneeling, squatting and crawling. Lifting-frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 10/15/2024 5:00:00 PM
Aug 29, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This 100% in-office position requires the handling of highly sensitive and confidential information, including but not limited to medical reports, criminal histories, and crime reports involving pending investigations. The incumbent is expected to effectively communicate and interact with Deputy District Attorney staff and law enforcement agencies whose mission is to seek justice for crime victims and those involved in the criminal justice process. The primary duties for this assignment are programming for case management and digital evidence systems, troubleshooting, analyzing, and resolving system/application-related requests including Help Desk, Web, Audio/Video editing, and Court support. The preferred programming languages for this assignment are Groovy, SQL, and Velocity. For more information on the District Attorney’s Office, please visit the website: District Attorney | Placer County, CA The first round of interviews is tentatively scheduled for the week of October 7 th . To be included in the first round of interviews, please submit your application materials by 5:00 pm on September 16, 2024. Applications received after September 16 th will be screened and considered on a bi-weekly basis through the final filling deadline, October 15 th at 5:00 pm. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise countywide. All District Attorney’s Office employees must undergo and pass a thorough background check. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Provides effective specialized information technology support for network systems and business applications related to Placer County; troubleshoots, analyzes and resolves system/application related requests including specialties such as Help Desk, Web, and department specific applications. Performs a variety of technical duties pertaining to computer systems and related equipment and serves as a second or third level responder for computer, network and hardware/software issues. Assists and trains users in personal computer hardware and specialized software and provides technical assistance to customers. Analyzes existing processes and provides recommendations regarding technology solutions. Coordinates with vendors, other county departments, and other agencies in identifying and implementing system upgrades and modifications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Information Technology Specialist classification series. Positions in this classification independently perform a broad range of both routine and complex technical assignments in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then develops the technical solution. This class is distinguished from the classification of Information Technology Analyst because the latter describes positions with analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis and design; system analysis/administration and design, and/or database analysis/administration and design. This class is distinguished from the classification of Information Technology Technician II in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve complex problems. Only unusual matters are referred to a supervisor. May exercise functional or direct supervision over technical or clerical staff. Incumbents may exercise functional supervision over other technical specialist staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform a variety of specialized duties in support of the County’s technology functions which may include, but are not limited to, applications, network, business processes and related technology areas. Assist users of a particular application where detailed knowledge of the specific application is required, troubleshooting, debugging and resolving a variety of operations/business-process related applications problems. Troubleshoot new applications and/or systems to ensure functional operation. Install, configure, customize and administer a variety of commercial, off-the-shelf (COTS) and vendor developed applications; write programs/scripts and develop reports using standard application development products and tools. Design and generate a variety of routine and ad hoc customized reports based on customer requirements. Perform routine applications, system and/or network support duties such as monitoring or adding applications/users/devices, modifying user profiles, re-setting passwords and performing file maintenance; set up basic user access permissions consistent with County policies and procedures. Complete, review, and/or approve a variety of forms, including requests for hardware and software, and user access. Serve as a technical resource in the evaluation, selection, acquisition and implementation of computer hardware and software solutions, including cost/benefit analysis. Recommend contractor selection and assist with vendor and contract management. Review and provide input on Requests for Proposals. Design website layout and content; design and develop screens and menus; review and monitor content to ensure consistency with County policies and procedures; conduct ongoing website maintenance for content updates and revisions. Execute website and software testing plans to validate functionality; resolve programming issues; refine data and format final products; test, troubleshoot and de-bug programs using appropriate technology and various test utilities, and ensure functional operation. Coordinate and complete projects that are specific to area of assignment, such as the implementation of a new system design or system upgrade. Interface with users to identify problems/gaps with current technology and/or business processes and gather system requirements. Serve as the primary interface with and coordinate and direct the work of vendors. May coordinate and direct the work of staff at the same or lower level while working on projects. Design and direct project testing and quality assurance processes. May write, revise and maintain computer programs based on business requirements and application design specifications identified and developed by someone else, in order to create new business applications and interfaces or maintain/modify existing business applications, using various computer languages and/or database platforms; troubleshoot, debug, and resolve problems with application coding. Prepare data maintenance documents and follow-up to ensure completion; prep information recovery plan. May perform application software maintenance duties; install and test software application patches and upgrades; Prepare technical reports, correspondence and other documents; provide general administrative support that may include maintaining records and monitoring contracts/budgets. Participates on committees and task forces; attend meetings, conferences and training sessions. Develop training materials and conduct training pertaining to the use of new or modified applications and/or systems for users and other information technology staff. When assigned to support a statewide, federal, or legislation-governed system, review upcoming changes to programs, regulations or system (All County Letters, Management Change Requests), identify impact on system and/or County processes, provides input on necessary revisions, and assist with implementing changes. Serve on project teams providing technical assistance as needed. Train, lead, and provide technical guidance to technician or clerical staff. Direct the work of peers and/or subordinate staff on assigned projects. May recommend the appointment of personnel; provide or coordinate staff training; provide standards and operating guidelines; and provide timely input on performance evaluations and disciplinary matters, as assigned. Assign, direct, and review the work of assigned staff; conduct employee performance evaluations for assigned direct reports. Provide after hours technology support as assigned. Provide technical and functional supervision of contractors/vendors. Perform other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey-level technical experience comparable to an Information Technology Technician II with Placer County. Training: Equivalent to completion of an associate’s degree from an accredited college or university in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform specialist level duties in assigned technology area may substitute for the required education on a year for year basis; or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. Basic operational characteristics of local and wide area network systems. Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation. Standard office software such as word processing, electronic mail, and spreadsheet software. Principles and practices of troubleshooting computer system hardware and software problems. Process and workflow analysis. Tools and test equipment used in the installation, maintenance and repair of information systems. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Basic principles and practices of technical network administration. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Principles and practices of effective team building, team leadership and conflict resolution. Principles and practices of effective supervision techniques, training, and performance management. Ability to: Operate, maintain and perform repairs on information technology equipment and software. Perform complex duties related to troubleshooting, configuring, performing repairs and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests. Test and repair electronic equipment using appropriate tools. Communicate technical information to a wide variety of users. Assist in planning and evaluating new systems and equipment. Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality. Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities. Prepare and present training materials related to specialized hardware and/or software. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Independently analyze work methods, procedures, and operational needs; identify and recommend appropriate solutions. Learn and utilize specialized terminology if needed by the specific assignment. Read, comprehend and retain technical information on computer products and systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both verbally and in writing. Supervise, train, assign, schedule, and evaluate the work of assigned technical and clerical staff. Establish and maintain effective working relationships with those encountered during the course of the work. Provide on-call service during off hours, evenings, weekends, and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting, depending on assignment; occasional pushing/pulling, bending, kneeling, squatting and crawling. Lifting-frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 10/15/2024 5:00:00 PM
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The purpose of this position is to provide support and maintain 200+ SMART media-enhanced technology classrooms on campus. This includes providing support to the Information Technology Service (ITS) Audio Visual (Classroom Support Team) department and working with other Information Technology Consultants (ITCs) on classroom support. Duties and responsibilities Provide audio-video support for the classrooms, event areas, and conference rooms/centers. Assists with the scheduling systems used on campus, such as Zoom and Microsoft (MS) Teams. Works with employees in the Multimedia & Immersive Technology (MIT) department as a backup support technician. Provide setup, teardown, and support for events scheduled during early morning, evening, and weekends throughout the year as needed. Provide technical support and maintain over 200 Next Generation Smart Classrooms (NGSC) across the university. Demonstrate an understanding of the standard technology and systems in place, with the capability to support, operate, and operationalize this technology for Instructional use. Install, integrate, and maintain media equipment in the classrooms including, but not limited to, data projection systems, multimedia players, computer hardware/software systems, cabling infrastructure, and audiovisual (AV) control systems. Troubleshoot technical issues related to the integration of the media-enhanced technologies and report issues to NGSC Classroom IT- group for further analysis if needed. Use monitoring software to help facilitate the operation of the projection and AV control systems. Ability to assist less senior staff on standard operations and practices. This includes helping faculty integrate additional technology (cameras, digital recorders, etc.) into NGSC classroom technology. Provide consultative support to ensure problem resolution, system access, and optimal performance for faculty, students, and staff. Remote computer assistance is occasionally performed whereby the end-users will authorize the Technology Support Center Staff to log into their remote computer to perform diagnostics and help resolve issues. Provide technical support for computer and information systems on campus by maintaining, configuring, and deploying computer systems for faculty and students, resolving problems when precedents exist. Other classification related duties as assigned Minimum Qualifications: Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field required. Required Qualifications: Basic knowledge of the specialty work area demonstrated by an understanding and use of general principals and terminology. Demonstrated understanding of the standard technology and systems in place with the capability of supporting and operating the technology. Ability to recognize problems, identify possible causes, and refer to appropriate party for resolution. Ability to solve problems where precedents exist, and acquire knowledge in related specialties. Demonstrated ability to work as a team member. Ability to effectively communicate, both verbally and in writing. Preferred Qualifications: Proficiency in hardware and software technologies Ability to pay attention to details and to meet deadlines and milestones Patience and well-developed interpersonal relations skills Previous professional experience working in a higher education environment is highly desired. Great customer service skills Ability to manage time and priorities Experience in using Microsoft Office software (i.e., Outlook, Word, Excel) Excellent oral and written communication skills License/Certifications: Valid CA drivers' license and insurance Compensation and Benefits: Anticipated Hiring Range: $3,899 per month Classification Hiring Range: $4,094 - 7,881 per month Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-Time, Non-Exempt, Temporary. Temporary positions may end before or be extended beyond the appointment expiration date (12 months). This position classification has been defined as non-exempt and is subjected to overtime provisions of the Fair Labor Standards Act (FLSA). As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act The work may require the ability to work overtime, weekends, and holidays; rotating night, evening, and day shifts; non-standard (8, 10 and 12-hour) shifts and flexible, non-standard workweeks per departmental staffing rules. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Oct 03 2024 Pacific Daylight Time Closing Date/Time:
Sep 23, 2024
Job Summary: The purpose of this position is to provide support and maintain 200+ SMART media-enhanced technology classrooms on campus. This includes providing support to the Information Technology Service (ITS) Audio Visual (Classroom Support Team) department and working with other Information Technology Consultants (ITCs) on classroom support. Duties and responsibilities Provide audio-video support for the classrooms, event areas, and conference rooms/centers. Assists with the scheduling systems used on campus, such as Zoom and Microsoft (MS) Teams. Works with employees in the Multimedia & Immersive Technology (MIT) department as a backup support technician. Provide setup, teardown, and support for events scheduled during early morning, evening, and weekends throughout the year as needed. Provide technical support and maintain over 200 Next Generation Smart Classrooms (NGSC) across the university. Demonstrate an understanding of the standard technology and systems in place, with the capability to support, operate, and operationalize this technology for Instructional use. Install, integrate, and maintain media equipment in the classrooms including, but not limited to, data projection systems, multimedia players, computer hardware/software systems, cabling infrastructure, and audiovisual (AV) control systems. Troubleshoot technical issues related to the integration of the media-enhanced technologies and report issues to NGSC Classroom IT- group for further analysis if needed. Use monitoring software to help facilitate the operation of the projection and AV control systems. Ability to assist less senior staff on standard operations and practices. This includes helping faculty integrate additional technology (cameras, digital recorders, etc.) into NGSC classroom technology. Provide consultative support to ensure problem resolution, system access, and optimal performance for faculty, students, and staff. Remote computer assistance is occasionally performed whereby the end-users will authorize the Technology Support Center Staff to log into their remote computer to perform diagnostics and help resolve issues. Provide technical support for computer and information systems on campus by maintaining, configuring, and deploying computer systems for faculty and students, resolving problems when precedents exist. Other classification related duties as assigned Minimum Qualifications: Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field required. Required Qualifications: Basic knowledge of the specialty work area demonstrated by an understanding and use of general principals and terminology. Demonstrated understanding of the standard technology and systems in place with the capability of supporting and operating the technology. Ability to recognize problems, identify possible causes, and refer to appropriate party for resolution. Ability to solve problems where precedents exist, and acquire knowledge in related specialties. Demonstrated ability to work as a team member. Ability to effectively communicate, both verbally and in writing. Preferred Qualifications: Proficiency in hardware and software technologies Ability to pay attention to details and to meet deadlines and milestones Patience and well-developed interpersonal relations skills Previous professional experience working in a higher education environment is highly desired. Great customer service skills Ability to manage time and priorities Experience in using Microsoft Office software (i.e., Outlook, Word, Excel) Excellent oral and written communication skills License/Certifications: Valid CA drivers' license and insurance Compensation and Benefits: Anticipated Hiring Range: $3,899 per month Classification Hiring Range: $4,094 - 7,881 per month Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-Time, Non-Exempt, Temporary. Temporary positions may end before or be extended beyond the appointment expiration date (12 months). This position classification has been defined as non-exempt and is subjected to overtime provisions of the Fair Labor Standards Act (FLSA). As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act The work may require the ability to work overtime, weekends, and holidays; rotating night, evening, and day shifts; non-standard (8, 10 and 12-hour) shifts and flexible, non-standard workweeks per departmental staffing rules. Advertised: Sep 19 2024 Pacific Daylight Time Applications close: Oct 03 2024 Pacific Daylight Time Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Location : Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill an Informtion Technology Support Technician position to manage user IDs, user setups, user provisioning, de-provisioning, troubleshooting user issues, and security access to applications used within OSCA. Duties also include following prescribed procedures for the establishment and denial of access, answering questions from system users, and assisting them with security related problems via telephone. In addition, the position will troubleshoot security access issues encountered with OSCA run applications, adhere to change management processes, ensure the required approvals are obtained prior to granting user access to application data, document user requests through the judiciary tracking system, and performing audits. Uses data security software packages to allow access to resources and functions as authorized Ensures security equipment/appliances are operating Installs or reinstalls security software Responds to emergency situations to resolve problems, as required Assists with installing, maintaining, defining, organizing, controlling, and protecting hardware and software products Minimum qualifications High School diploma or equivalent and three years of high-level relevant clerical work in a business office setting that utilized modern business practices and technology. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Working knowledge of general operating principles and capabilities of computer hardware and software Working knowledge of computer security systems and procedures Ability to prepare and interpret computer program documentation Ability to prepare and maintain standards, procedures, guidelines and technical manuals Ability to troubleshoot and resolve routine hardware and/or software problems The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
Sep 07, 2024
Full Time
Location : Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill an Informtion Technology Support Technician position to manage user IDs, user setups, user provisioning, de-provisioning, troubleshooting user issues, and security access to applications used within OSCA. Duties also include following prescribed procedures for the establishment and denial of access, answering questions from system users, and assisting them with security related problems via telephone. In addition, the position will troubleshoot security access issues encountered with OSCA run applications, adhere to change management processes, ensure the required approvals are obtained prior to granting user access to application data, document user requests through the judiciary tracking system, and performing audits. Uses data security software packages to allow access to resources and functions as authorized Ensures security equipment/appliances are operating Installs or reinstalls security software Responds to emergency situations to resolve problems, as required Assists with installing, maintaining, defining, organizing, controlling, and protecting hardware and software products Minimum qualifications High School diploma or equivalent and three years of high-level relevant clerical work in a business office setting that utilized modern business practices and technology. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications Working knowledge of general operating principles and capabilities of computer hardware and software Working knowledge of computer security systems and procedures Ability to prepare and interpret computer program documentation Ability to prepare and maintain standards, procedures, guidelines and technical manuals Ability to troubleshoot and resolve routine hardware and/or software problems The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job APPLY NOW FOR IMMEDIATE CONSIDERATION! San Bernardino County is accepting applications for Automated Systems Technicians, who maintain desktop PCs, local/wide area networks, and a variety of hardware and software. Typical duties include installing, maintaining, configuring, and replacing desktop PCs, printers, software, and user accounts. Current vacancies exist throughout multiple departments with San Bernardino County. The eligible list from this recruitment may be used to fill current and future vacancies throughout the County. For more detailed information, view the Automated Systems Technician job description. The eligible list may also be used to fill vacancies with the County Special Districts, Fire Department and CONFIRE JPA. The County Fire District and Special Districts Department are separate entities from the San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for County Fire and Special Districts Automated Systems Technician is $50,532- $73,257 annually . Click here for a summary of benefits for each department. IMPRESSIVE BENEFITS!! This position offers lucrative County benefits and retirement package! Click the image below to learn more about the County of San Bernardino's competitive offerings! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Shift: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays and in support of 24-hour facilities, as needed. The Department of Public Works will require availability in support of extended business hours at Solid Waste facilities, as needed. Sponsorship: San Bernardino County is unable to consider candidates who require Visa sponsorship at this time or in the future. Candidates must be able to present their legal right to work in United States at the time of employment. Environment: Arrowhead Regional Medical Center incumbents will be required to work inside and near patient care areas. Minimum Requirements Eligible candidates must meet ONE of the below qualifying options. OPTION 1 EXPERIENCE: Six (6) months of full-time equivalent experience in a customer service environment providing IT technical support for computerized systems. EDUCATION: Fifteen (15) semester or twenty-three (23) quarter units of completed post-high school level coursework from an accredited college and university in information technology, computer sciences, or closely related field. OR Comp TIA: A+, Network +, Security +, MCSE, CCNA or comparable certificate. OPTION 2 EXPERIENCE: Current San Bernardino County PSE/WEX/Intern performing related duties to an Automated Systems Technician with an Associate's Degree in information technology, computer sciences, or closely related field (or equivalent). SUBSTITUTION OPTIONS EXPERIENCE: Six (6) months of additional qualifying experience may substitute for the required education or certification. EDUCATION: A completed Bachelor's Degree from an accredited college and university in information technology, computer sciences, or closely related field may substitute for the required six (6) months of qualifying experience. Desired Qualifications Ideal candidates will have the following: Excellent customer service and communication skills Advanced technical skills with PCs, smart devices, and printers Technical experience with MS Office Suite; Windows Desktop Platform; physical and wireless networked systems Selection Process There will be a mandatory online assessment of knowledge and skills which may consist questions in the following areas: Computer Concepts Networking Concepts Interpersonal Skills Qualified candidates will be sent an email inviting them to take the online assessment. Please be sure to check your emails frequently for further notification. Application Procedure : To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment is subject to close without notice once a sufficient number of qualified applications have been received. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Aug 18, 2024
Full Time
The Job APPLY NOW FOR IMMEDIATE CONSIDERATION! San Bernardino County is accepting applications for Automated Systems Technicians, who maintain desktop PCs, local/wide area networks, and a variety of hardware and software. Typical duties include installing, maintaining, configuring, and replacing desktop PCs, printers, software, and user accounts. Current vacancies exist throughout multiple departments with San Bernardino County. The eligible list from this recruitment may be used to fill current and future vacancies throughout the County. For more detailed information, view the Automated Systems Technician job description. The eligible list may also be used to fill vacancies with the County Special Districts, Fire Department and CONFIRE JPA. The County Fire District and Special Districts Department are separate entities from the San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for County Fire and Special Districts Automated Systems Technician is $50,532- $73,257 annually . Click here for a summary of benefits for each department. IMPRESSIVE BENEFITS!! This position offers lucrative County benefits and retirement package! Click the image below to learn more about the County of San Bernardino's competitive offerings! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Shift: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays and in support of 24-hour facilities, as needed. The Department of Public Works will require availability in support of extended business hours at Solid Waste facilities, as needed. Sponsorship: San Bernardino County is unable to consider candidates who require Visa sponsorship at this time or in the future. Candidates must be able to present their legal right to work in United States at the time of employment. Environment: Arrowhead Regional Medical Center incumbents will be required to work inside and near patient care areas. Minimum Requirements Eligible candidates must meet ONE of the below qualifying options. OPTION 1 EXPERIENCE: Six (6) months of full-time equivalent experience in a customer service environment providing IT technical support for computerized systems. EDUCATION: Fifteen (15) semester or twenty-three (23) quarter units of completed post-high school level coursework from an accredited college and university in information technology, computer sciences, or closely related field. OR Comp TIA: A+, Network +, Security +, MCSE, CCNA or comparable certificate. OPTION 2 EXPERIENCE: Current San Bernardino County PSE/WEX/Intern performing related duties to an Automated Systems Technician with an Associate's Degree in information technology, computer sciences, or closely related field (or equivalent). SUBSTITUTION OPTIONS EXPERIENCE: Six (6) months of additional qualifying experience may substitute for the required education or certification. EDUCATION: A completed Bachelor's Degree from an accredited college and university in information technology, computer sciences, or closely related field may substitute for the required six (6) months of qualifying experience. Desired Qualifications Ideal candidates will have the following: Excellent customer service and communication skills Advanced technical skills with PCs, smart devices, and printers Technical experience with MS Office Suite; Windows Desktop Platform; physical and wireless networked systems Selection Process There will be a mandatory online assessment of knowledge and skills which may consist questions in the following areas: Computer Concepts Networking Concepts Interpersonal Skills Qualified candidates will be sent an email inviting them to take the online assessment. Please be sure to check your emails frequently for further notification. Application Procedure : To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment is subject to close without notice once a sufficient number of qualified applications have been received. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Technical & Inspection Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Unified Communications Support Technician (Information Technology Consultant - Career) INTERNAL APPLICANTS ONLY Compensation and Benefits Anticipated Hiring Salary Range: $5,400 - $5,950 per month Full CSU Classification Salary Range: $5,158 - $12,730 per month This is a full-time, probationary, exempt position. Area of consideration is limited to on-campus, state funded employees only. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of an appropriate administrator or the guidance of another recommended Information Technology (IT) professional, the Unified Communications Support Technician is primarily responsible for maintaining, installing, and configuring both Zoom Phone (all features) and the analog phone systems. Work includes configuring/programing, designing, monitoring, and maintaining the communications platform. The incumbent at this level works independently and possesses the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Key Qualifications Knowledge of: Unified communications, network, server, and telecommunications to aid in the design, configuration and implementation of unified communications systems and applications. Practices, methods, and equipment used in installing, maintaining, and testing various types of electronic equipment. Communications and electronic theory and its application to an enterprise communications system. Safety regulations and pertinent rules, regulations, and requirements. Skill/Ability to: Excellent analytical, verbal, and written communication skills. Excellent ability to work and communicate with technical and non-technical audiences. Ability to apply consultative skills to assess user needs and communicate technology systems and solutions. Maintain vendor relationships to ensure responsiveness and quality. Resolve impaired service conflicts. Appropriately maintain confidentiality of data files, data elements, and personal information. Ability to integrate multiple applications and/or systems. Read and understand plans, blueprints, and schematics of electronics equipment. Makes design modifications and repairs to systems and equipment. Analyze electronic problems and recommend an effective course of action. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. Create and maintain program records and provide data for review in developing and implementing strategies to meet programmatic goals and enhance processes. Apply independent judgment to make decisions, interpret, and apply a wide range of policies and procedures. Research, analyze and provide recommendations for a wide range of administrative problems related to day-to-day work unit and program operations. Work in a collaborative, team environment with various technical and non-technical people in the organization. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor's degree in computer science, information systems, business, or related discipline. Three years of related professional level experience. Based on specialized assignments, this position may also require a background in computer operating systems, network functions, and/or telecommunication switching systems. Experience with unified communication processes and solutions. Experience providing support and operations with on-premise and cloud-based service platforms. Specialized Skills: Working knowledge of analog phone systems (including physical plant / wiring). Ability to troubleshoot cabling issues. Preferred Skills: Experience in higher education, preferably in areas with technology in teaching, learning, and/or administrative systems. Experience creating technical solutions using technology frameworks and various hardware and software systems. Proven success maintaining effective working relationships with various levels of campus stakeholders. Excellent emotional intelligence and self-awareness. Proficient with software-based Unified Communication (Zoom, Microsoft Teams, etc.) and how they integrate with leading hardware vendors such as Audio Codes and/or Grand Stream, Ramtel, etc. Working knowledge of Zoom (Meetings, Webinars, Phone, etc.). Ability to train/teach users various functions of Zoom (how to: use the phone, install client, etc.). Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by October 8, 2024 will be given full consideration by the search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Oct 08 2024 Pacific Daylight Time Closing Date/Time:
Sep 25, 2024
Unified Communications Support Technician (Information Technology Consultant - Career) INTERNAL APPLICANTS ONLY Compensation and Benefits Anticipated Hiring Salary Range: $5,400 - $5,950 per month Full CSU Classification Salary Range: $5,158 - $12,730 per month This is a full-time, probationary, exempt position. Area of consideration is limited to on-campus, state funded employees only. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of an appropriate administrator or the guidance of another recommended Information Technology (IT) professional, the Unified Communications Support Technician is primarily responsible for maintaining, installing, and configuring both Zoom Phone (all features) and the analog phone systems. Work includes configuring/programing, designing, monitoring, and maintaining the communications platform. The incumbent at this level works independently and possesses the experience to be fully proficient in performing most or all the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Key Qualifications Knowledge of: Unified communications, network, server, and telecommunications to aid in the design, configuration and implementation of unified communications systems and applications. Practices, methods, and equipment used in installing, maintaining, and testing various types of electronic equipment. Communications and electronic theory and its application to an enterprise communications system. Safety regulations and pertinent rules, regulations, and requirements. Skill/Ability to: Excellent analytical, verbal, and written communication skills. Excellent ability to work and communicate with technical and non-technical audiences. Ability to apply consultative skills to assess user needs and communicate technology systems and solutions. Maintain vendor relationships to ensure responsiveness and quality. Resolve impaired service conflicts. Appropriately maintain confidentiality of data files, data elements, and personal information. Ability to integrate multiple applications and/or systems. Read and understand plans, blueprints, and schematics of electronics equipment. Makes design modifications and repairs to systems and equipment. Analyze electronic problems and recommend an effective course of action. Effectively organize and manage multiple tasks in a fast-paced team-oriented environment. Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. Create and maintain program records and provide data for review in developing and implementing strategies to meet programmatic goals and enhance processes. Apply independent judgment to make decisions, interpret, and apply a wide range of policies and procedures. Research, analyze and provide recommendations for a wide range of administrative problems related to day-to-day work unit and program operations. Work in a collaborative, team environment with various technical and non-technical people in the organization. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor's degree in computer science, information systems, business, or related discipline. Three years of related professional level experience. Based on specialized assignments, this position may also require a background in computer operating systems, network functions, and/or telecommunication switching systems. Experience with unified communication processes and solutions. Experience providing support and operations with on-premise and cloud-based service platforms. Specialized Skills: Working knowledge of analog phone systems (including physical plant / wiring). Ability to troubleshoot cabling issues. Preferred Skills: Experience in higher education, preferably in areas with technology in teaching, learning, and/or administrative systems. Experience creating technical solutions using technology frameworks and various hardware and software systems. Proven success maintaining effective working relationships with various levels of campus stakeholders. Excellent emotional intelligence and self-awareness. Proficient with software-based Unified Communication (Zoom, Microsoft Teams, etc.) and how they integrate with leading hardware vendors such as Audio Codes and/or Grand Stream, Ramtel, etc. Working knowledge of Zoom (Meetings, Webinars, Phone, etc.). Ability to train/teach users various functions of Zoom (how to: use the phone, install client, etc.). Department Summary Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by October 8, 2024 will be given full consideration by the search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Sep 24 2024 Pacific Daylight Time Applications close: Oct 08 2024 Pacific Daylight Time Closing Date/Time:
Announcement Number: 1585302578 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION Information Technology Services Unit IT TECHNICIAN IV - SUPPORT SERVICES (Session Hire) Las Vegas, Nevada Salary up to $91,496 (employee/employer paid retirement plan) The Information Technology Services (ITS) Unit of the Legislative Counsel Bureau (LCB) is seeking a diverse pool of qualified applicants for the position of IT Technician IV - Support Services (IT Technician IV) within the Administrative Division. The LCB is embarking on a groundbreaking modernization project to enhance its technological infrastructure and is seeking an IT Technician IV to assist in this modernization effort. The LCB is a nonpartisan, legislative service agency that provides professional, technical, and administrative support to the Nevada Legislature, which convenes biennially in odd-numbered years for 120-day sessions and for rare special sessions during the interim periods. The ITS Unit provides technical support to legislators, legislative staff, and the LCB. This is a full-time, but temporary position located in Las Vegas, Nevada. Following the legislative session, there may be an opportunity for this position to transition into a permanent role. Position Description: Under the general supervision of the IT Helpdesk Manager, the IT Technician IV will provide general support for hardware, software and networks to legislators, legislative staff and the LCB both in a helpdesk setting and through field services. Responsibilities of the IT Technician IV may include, without limitation: • Providing first-class customer service and onsite support to legislators, legislative staff, the LCB and, occasionally, members of the public; • Training users on a range of personal computers, business phones and software applications; • Routing and responding to requests for support in person or through email, ticket or chat in a timely manner; • Diagnosing and resolving a wide range of hardware, software and network issues; • Installing, configuring, maintaining and troubleshooting client hardware such as desktops, laptops, printers, scanners and mobile devices; • Troubleshooting and resolving network connectivity issues, including both wired and wireless connections; • Maintaining and updating Windows Active Directory accounts and policies; • Preparing and developing procedural and software documentation; • Responding to inquiries and requests for support sent to the ITS Helpdesk through various channels including email, telephone and walk-ins; and • Performing other duties as assigned. Minimum Qualifications: The IT Technician IV will be selected with special preference given to the candidate's training, experience and aptitude in the fields of help desk, service desk and end- user computing services. A qualified candidate must have: (1) a high school diploma/GED; (2) a valid driver's license; (3) at least 3 years of professional experience in information technology; or (4) an equivalent combination of education and experience. Valid CompTIA, Network+ or Microsoft Foundations certifications may substitute for up to 1 year of experience. The ideal candidate will demonstrate: • Expertise in delivering exceptional customer service to end users from diverse backgrounds and skill levels; • The ability to work both independently and with a team; • The ability to learn new and existing applications; • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with the ITS team; • The ability to thrive in a fast-paced, deadline-driven environment and handle changing priorities; • Experience with troubleshooting and repairing computer hardware, software and network issues; • Proficiency with managing end-user aspects of enterprise software, such as Microsoft 365 and Microsoft Office suite; • The ability to configure, maintain and troubleshoot operating systems, such as Windows 10 and Windows 11; • Skills in utilizing various research tools and search engines; • Familiarity with using remote support tools to troubleshoot and diagnose technical issues; • Knowledge of network configurations, such as LAN, WAN and WLAN; • Experience in installing and configuring PC workstation components and software; • A solid understanding of Active Directory schema and group policies; • Experience in the maintenance and troubleshooting of transcription software; • Knowledge of video content creation, including how-to-guides and training materials; and • The ability to lift and move medium to large items weighing up to 40 pounds, without assistance, employing proper safety techniques. Salary: The annual salary for this position is based upon a Grade 34, which has a salary range of $61,721 to $91,496 for the employee/employer-paid retirement option. An employer-paid contribution plan is also available with a reduced salary in lieu of an employee contribution. Actual starting salary will be based on experience. Benefits: The benefits include the accrual of paid annual leave and sick leave, health insurance and membership in the state's retirement plan. For additional information on the retirement options and benefits, please visit the Public Employees' Retirement System of Nevada. For a description of the current health, dental and vision benefits, please visit the Nevada Public Employees' Benefits Program. Other optional benefits are also available, including a deferred compensation program. WORKING CONDITIONS: The work is performed in a formal office environment. Overtime is required during legislative sessions and certain other periods as necessary to meet the demands of the Legislature. When overtime is worked, the IT Technician IV may earn compensatory time that can be taken at a later date or be paid for the overtime, consistent with the LCB Rules and Policies and subject to budgetary limits. Occasional travel may be required between Carson City and Las Vegas, Nevada. Such travel may be outside normal business hours. APPLICATION PROCESS: All applicants who meet the minimum qualifications may apply by submitting a LCB Employment Application, cover letter and current resume via email to LCBHR- jobs@lcb.state.nv.us or by mail to: Legislative Counsel Bureau Attn: Human Resources 401 S. Carson Street Carson City, Nevada 89701-4747 Applications will be accepted on a rolling basis and the application period will remain open until the position is filled. Applicants are therefore strongly encouraged to submit their applications as soon as possible. Hiring may occur at any time during the recruitment process. The successful candidate must undergo a background check. The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information, or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. Applicants may contact LCBHR@lcb.state.nv.us to request reasonable accommodations to participate in the hiring process and will not be disqualified from consideration based upon such requests. (Revised 9/18/2024) Closing Date/Time: Until recruitment needs are satisfied
Sep 25, 2024
Full Time
Announcement Number: 1585302578 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION Information Technology Services Unit IT TECHNICIAN IV - SUPPORT SERVICES (Session Hire) Las Vegas, Nevada Salary up to $91,496 (employee/employer paid retirement plan) The Information Technology Services (ITS) Unit of the Legislative Counsel Bureau (LCB) is seeking a diverse pool of qualified applicants for the position of IT Technician IV - Support Services (IT Technician IV) within the Administrative Division. The LCB is embarking on a groundbreaking modernization project to enhance its technological infrastructure and is seeking an IT Technician IV to assist in this modernization effort. The LCB is a nonpartisan, legislative service agency that provides professional, technical, and administrative support to the Nevada Legislature, which convenes biennially in odd-numbered years for 120-day sessions and for rare special sessions during the interim periods. The ITS Unit provides technical support to legislators, legislative staff, and the LCB. This is a full-time, but temporary position located in Las Vegas, Nevada. Following the legislative session, there may be an opportunity for this position to transition into a permanent role. Position Description: Under the general supervision of the IT Helpdesk Manager, the IT Technician IV will provide general support for hardware, software and networks to legislators, legislative staff and the LCB both in a helpdesk setting and through field services. Responsibilities of the IT Technician IV may include, without limitation: • Providing first-class customer service and onsite support to legislators, legislative staff, the LCB and, occasionally, members of the public; • Training users on a range of personal computers, business phones and software applications; • Routing and responding to requests for support in person or through email, ticket or chat in a timely manner; • Diagnosing and resolving a wide range of hardware, software and network issues; • Installing, configuring, maintaining and troubleshooting client hardware such as desktops, laptops, printers, scanners and mobile devices; • Troubleshooting and resolving network connectivity issues, including both wired and wireless connections; • Maintaining and updating Windows Active Directory accounts and policies; • Preparing and developing procedural and software documentation; • Responding to inquiries and requests for support sent to the ITS Helpdesk through various channels including email, telephone and walk-ins; and • Performing other duties as assigned. Minimum Qualifications: The IT Technician IV will be selected with special preference given to the candidate's training, experience and aptitude in the fields of help desk, service desk and end- user computing services. A qualified candidate must have: (1) a high school diploma/GED; (2) a valid driver's license; (3) at least 3 years of professional experience in information technology; or (4) an equivalent combination of education and experience. Valid CompTIA, Network+ or Microsoft Foundations certifications may substitute for up to 1 year of experience. The ideal candidate will demonstrate: • Expertise in delivering exceptional customer service to end users from diverse backgrounds and skill levels; • The ability to work both independently and with a team; • The ability to learn new and existing applications; • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with the ITS team; • The ability to thrive in a fast-paced, deadline-driven environment and handle changing priorities; • Experience with troubleshooting and repairing computer hardware, software and network issues; • Proficiency with managing end-user aspects of enterprise software, such as Microsoft 365 and Microsoft Office suite; • The ability to configure, maintain and troubleshoot operating systems, such as Windows 10 and Windows 11; • Skills in utilizing various research tools and search engines; • Familiarity with using remote support tools to troubleshoot and diagnose technical issues; • Knowledge of network configurations, such as LAN, WAN and WLAN; • Experience in installing and configuring PC workstation components and software; • A solid understanding of Active Directory schema and group policies; • Experience in the maintenance and troubleshooting of transcription software; • Knowledge of video content creation, including how-to-guides and training materials; and • The ability to lift and move medium to large items weighing up to 40 pounds, without assistance, employing proper safety techniques. Salary: The annual salary for this position is based upon a Grade 34, which has a salary range of $61,721 to $91,496 for the employee/employer-paid retirement option. An employer-paid contribution plan is also available with a reduced salary in lieu of an employee contribution. Actual starting salary will be based on experience. Benefits: The benefits include the accrual of paid annual leave and sick leave, health insurance and membership in the state's retirement plan. For additional information on the retirement options and benefits, please visit the Public Employees' Retirement System of Nevada. For a description of the current health, dental and vision benefits, please visit the Nevada Public Employees' Benefits Program. Other optional benefits are also available, including a deferred compensation program. WORKING CONDITIONS: The work is performed in a formal office environment. Overtime is required during legislative sessions and certain other periods as necessary to meet the demands of the Legislature. When overtime is worked, the IT Technician IV may earn compensatory time that can be taken at a later date or be paid for the overtime, consistent with the LCB Rules and Policies and subject to budgetary limits. Occasional travel may be required between Carson City and Las Vegas, Nevada. Such travel may be outside normal business hours. APPLICATION PROCESS: All applicants who meet the minimum qualifications may apply by submitting a LCB Employment Application, cover letter and current resume via email to LCBHR- jobs@lcb.state.nv.us or by mail to: Legislative Counsel Bureau Attn: Human Resources 401 S. Carson Street Carson City, Nevada 89701-4747 Applications will be accepted on a rolling basis and the application period will remain open until the position is filled. Applicants are therefore strongly encouraged to submit their applications as soon as possible. Hiring may occur at any time during the recruitment process. The successful candidate must undergo a background check. The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information, or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. Applicants may contact LCBHR@lcb.state.nv.us to request reasonable accommodations to participate in the hiring process and will not be disqualified from consideration based upon such requests. (Revised 9/18/2024) Closing Date/Time: Until recruitment needs are satisfied
State of Nevada
Carson City, Nevada, United States
Announcement Number: 1561149923 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION Information Technology Services Unit IT TECHNICIAN IV - SUPPORT SERVICES (Session Hire) Carson City, Nevada Salary up to $91,496 (employee/employer paid retirement plan) The Information Technology Services (ITS) Unit of the Legislative Counsel Bureau (LCB) is seeking a diverse pool of qualified applicants for the position of IT Technician IV - Support Services (IT Technician IV) within the Administrative Division. The LCB is embarking on a groundbreaking modernization project to enhance its technological infrastructure and is seeking an IT Technician IV to assist in this modernization effort. The LCB is a nonpartisan, legislative service agency that provides professional, technical, and administrative support to the Nevada Legislature, which convenes biennially in odd-numbered years for 120-day sessions and for rare special sessions during the interim periods. The ITS Unit provides technical support to legislators, legislative staff, and the LCB. This is a full-time, but temporary position located in Carson City, Nevada. Following the legislative session, there may be an opportunity for this position to transition into a permanent role. Position Description: Under the general supervision of the IT Helpdesk Manager, the IT Technician IV will provide general support for hardware, software and networks to legislators, legislative staff and the LCB both in a helpdesk setting and through field services. Responsibilities of the IT Technician IV may include, without limitation: • Providing first-class customer service and onsite support to legislators, legislative staff, the LCB and, occasionally, members of the public; • Training users on a range of personal computers, business phones and software applications; • Routing and responding to requests for support in person or through email, ticket or chat in a timely manner; • Diagnosing and resolving a wide range of hardware, software and network issues; • Installing, configuring, maintaining and troubleshooting client hardware such as desktops, laptops, printers, scanners and mobile devices; • Troubleshooting and resolving network connectivity issues, including both wired and wireless connections; • Maintaining and updating Windows Active Directory accounts and policies; • Preparing and developing procedural and software documentation; • Responding to inquiries and requests for support sent to the ITS Helpdesk through various channels including email, telephone and walk-ins; and • Performing other duties as assigned. Minimum Qualifications: The IT Technician IV will be selected with special preference given to the candidate's training, experience and aptitude in the fields of help desk, service desk and end- user computing services. A qualified candidate must have: (1) a high school diploma/GED; (2) a valid driver's license; (3) at least 3 years of professional experience in information technology; or (4) an equivalent combination of education and experience. Valid CompTIA, Network+ or Microsoft Foundations certifications may substitute for up to 1 year of experience. The ideal candidate will demonstrate: • Expertise in delivering exceptional customer service to end users from diverse backgrounds and skill levels; • The ability to work both independently and with a team; • The ability to learn new and existing applications; • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with the ITS team; • The ability to thrive in a fast-paced, deadline-driven environment and handle changing priorities; • Experience with troubleshooting and repairing computer hardware, software and network issues; • Proficiency with managing end-user aspects of enterprise software, such as Microsoft 365 and Microsoft Office suite; • The ability to configure, maintain and troubleshoot operating systems, such as Windows 10 and Windows 11; • Skills in utilizing various research tools and search engines; • Familiarity with using remote support tools to troubleshoot and diagnose technical issues; • Knowledge of network configurations, such as LAN, WAN and WLAN; • Experience in installing and configuring PC workstation components and software; • A solid understanding of Active Directory schema and group policies; • Experience in the maintenance and troubleshooting of transcription software; • Knowledge of video content creation, including how-to-guides and training materials; and • The ability to lift and move medium to large items weighing up to 40 pounds, without assistance, employing proper safety techniques. Salary: The annual salary for this position is based upon a Grade 34, which has a salary range of $61,721 to $91,496 for the employee/employer-paid retirement option. An employer-paid contribution plan is also available with a reduced salary in lieu of an employee contribution. Actual starting salary will be based on experience. Benefits: The benefits include the accrual of paid annual leave and sick leave, health insurance and membership in the state's retirement plan. For additional information on the retirement options and benefits, please visit the Public Employees' Retirement System of Nevada. For a description of the current health, dental and vision benefits, please visit the Nevada Public Employees' Benefits Program. Other optional benefits are also available, including a deferred compensation program. WORKING CONDITIONS: The work is performed in a formal office environment. Overtime is required during legislative sessions and certain other periods as necessary to meet the demands of the Legislature. When overtime is worked, the IT Technician IV may earn compensatory time that can be taken at a later date or be paid for the overtime, consistent with the LCB Rules and Policies and subject to budgetary limits. Occasional travel may be required between Carson City and Las Vegas, Nevada. Such travel may be outside normal business hours. APPLICATION PROCESS: All applicants who meet the minimum qualifications may apply by submitting a LCB Employment Application, cover letter and current resume via email to LCBHR- jobs@lcb.state.nv.us or by mail to: Legislative Counsel Bureau Attn: Human Resources 401 S. Carson Street Carson City, Nevada 89701-4747 Applications will be accepted on a rolling basis and the application period will remain open until the position is filled. Applicants are therefore strongly encouraged to submit their applications as soon as possible. Hiring may occur at any time during the recruitment process. The successful candidate must undergo a background check. The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information, or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. Applicants may contact LCBHR@lcb.state.nv.us to request reasonable accommodations to participate in the hiring process and will not be disqualified from consideration based upon such requests. (Revised 9/18/2024) Closing Date/Time: Until recruitment needs are satisfied
Sep 21, 2024
Full Time
Announcement Number: 1561149923 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION Information Technology Services Unit IT TECHNICIAN IV - SUPPORT SERVICES (Session Hire) Carson City, Nevada Salary up to $91,496 (employee/employer paid retirement plan) The Information Technology Services (ITS) Unit of the Legislative Counsel Bureau (LCB) is seeking a diverse pool of qualified applicants for the position of IT Technician IV - Support Services (IT Technician IV) within the Administrative Division. The LCB is embarking on a groundbreaking modernization project to enhance its technological infrastructure and is seeking an IT Technician IV to assist in this modernization effort. The LCB is a nonpartisan, legislative service agency that provides professional, technical, and administrative support to the Nevada Legislature, which convenes biennially in odd-numbered years for 120-day sessions and for rare special sessions during the interim periods. The ITS Unit provides technical support to legislators, legislative staff, and the LCB. This is a full-time, but temporary position located in Carson City, Nevada. Following the legislative session, there may be an opportunity for this position to transition into a permanent role. Position Description: Under the general supervision of the IT Helpdesk Manager, the IT Technician IV will provide general support for hardware, software and networks to legislators, legislative staff and the LCB both in a helpdesk setting and through field services. Responsibilities of the IT Technician IV may include, without limitation: • Providing first-class customer service and onsite support to legislators, legislative staff, the LCB and, occasionally, members of the public; • Training users on a range of personal computers, business phones and software applications; • Routing and responding to requests for support in person or through email, ticket or chat in a timely manner; • Diagnosing and resolving a wide range of hardware, software and network issues; • Installing, configuring, maintaining and troubleshooting client hardware such as desktops, laptops, printers, scanners and mobile devices; • Troubleshooting and resolving network connectivity issues, including both wired and wireless connections; • Maintaining and updating Windows Active Directory accounts and policies; • Preparing and developing procedural and software documentation; • Responding to inquiries and requests for support sent to the ITS Helpdesk through various channels including email, telephone and walk-ins; and • Performing other duties as assigned. Minimum Qualifications: The IT Technician IV will be selected with special preference given to the candidate's training, experience and aptitude in the fields of help desk, service desk and end- user computing services. A qualified candidate must have: (1) a high school diploma/GED; (2) a valid driver's license; (3) at least 3 years of professional experience in information technology; or (4) an equivalent combination of education and experience. Valid CompTIA, Network+ or Microsoft Foundations certifications may substitute for up to 1 year of experience. The ideal candidate will demonstrate: • Expertise in delivering exceptional customer service to end users from diverse backgrounds and skill levels; • The ability to work both independently and with a team; • The ability to learn new and existing applications; • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with the ITS team; • The ability to thrive in a fast-paced, deadline-driven environment and handle changing priorities; • Experience with troubleshooting and repairing computer hardware, software and network issues; • Proficiency with managing end-user aspects of enterprise software, such as Microsoft 365 and Microsoft Office suite; • The ability to configure, maintain and troubleshoot operating systems, such as Windows 10 and Windows 11; • Skills in utilizing various research tools and search engines; • Familiarity with using remote support tools to troubleshoot and diagnose technical issues; • Knowledge of network configurations, such as LAN, WAN and WLAN; • Experience in installing and configuring PC workstation components and software; • A solid understanding of Active Directory schema and group policies; • Experience in the maintenance and troubleshooting of transcription software; • Knowledge of video content creation, including how-to-guides and training materials; and • The ability to lift and move medium to large items weighing up to 40 pounds, without assistance, employing proper safety techniques. Salary: The annual salary for this position is based upon a Grade 34, which has a salary range of $61,721 to $91,496 for the employee/employer-paid retirement option. An employer-paid contribution plan is also available with a reduced salary in lieu of an employee contribution. Actual starting salary will be based on experience. Benefits: The benefits include the accrual of paid annual leave and sick leave, health insurance and membership in the state's retirement plan. For additional information on the retirement options and benefits, please visit the Public Employees' Retirement System of Nevada. For a description of the current health, dental and vision benefits, please visit the Nevada Public Employees' Benefits Program. Other optional benefits are also available, including a deferred compensation program. WORKING CONDITIONS: The work is performed in a formal office environment. Overtime is required during legislative sessions and certain other periods as necessary to meet the demands of the Legislature. When overtime is worked, the IT Technician IV may earn compensatory time that can be taken at a later date or be paid for the overtime, consistent with the LCB Rules and Policies and subject to budgetary limits. Occasional travel may be required between Carson City and Las Vegas, Nevada. Such travel may be outside normal business hours. APPLICATION PROCESS: All applicants who meet the minimum qualifications may apply by submitting a LCB Employment Application, cover letter and current resume via email to LCBHR- jobs@lcb.state.nv.us or by mail to: Legislative Counsel Bureau Attn: Human Resources 401 S. Carson Street Carson City, Nevada 89701-4747 Applications will be accepted on a rolling basis and the application period will remain open until the position is filled. Applicants are therefore strongly encouraged to submit their applications as soon as possible. Hiring may occur at any time during the recruitment process. The successful candidate must undergo a background check. The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information, or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. Applicants may contact LCBHR@lcb.state.nv.us to request reasonable accommodations to participate in the hiring process and will not be disqualified from consideration based upon such requests. (Revised 9/18/2024) Closing Date/Time: Until recruitment needs are satisfied
State of Nevada
Carson City, Nevada, United States
Announcement Number: 1261552388 NEVADA GAMING CONTROL BOARD 1919 College Parkway, P.O. Box 8003, Carson City, Nevada 89702 7 State of Nevada Way, Las Vegas, Nevada 89119 3650 S. Pointe Circle, Suite 203, P.O. Box 31109, Laughlin, Nevada 89028 557 W. Silver Street, Suite 207, Elko, Nevada 89801 9790 Gateway Drive, Suite 100, Reno, Nevada 89521 KIRK D. HENDRICK, Chairman DR. BRITTNIE WATKINS, Member HON. GEORGE ASSAD (RET.), Member JOE LOMBARDO Governor Technician, Technology Division Nevada Gaming Control Board Carson City Salary up to $87,570 (Effective July 1, 2024. Employee/Employer Paid Retirement Plan) The Nevada Gaming Control Board (Board) is seeking a diverse pool of qualified applicants for a Technician position in the Technology Division. This is an unclassified non-exempt, full-time position located in Carson City, Nevada. The Board governs Nevada's gaming industry through strict regulation of all persons, locations, practices, associations and related activities. The Board protects the integrity and stability of the industry through our investigative and licensing practices, and we enforce laws and regulations, while holding gaming licensees to high standards. Through these practices, The Board is able to ensure the proper collection of taxes and fees that are an essential source of revenue for Nevada. Position Description The Technician is under the administrative direction of a Senior Engineer and Senior Network Specialist and is responsible for performing gaming device and gaming associated equipment verification services; assisting in the maintenance of the Board's gaming device and gaming associated equipment image repository; investigating patron complaints and disputes; providing Level 1 and Level 2 Information Technology support to Board staff; and performing related work as assigned. Travel This position may require in-state travel outside of normal business hours. Recruitment This is an open competitive recruitment, open to all qualified applicants. Minimum Qualifications Graduation from an accredited college or university with an Associate's degree in engineering technology, computer science, computer information technology, or an equivalent field. A Bachelor's degree is preferred. 5 years of experience working in a related field; or an equivalent combination of education and experience. Requires a valid State of Nevada driver's license. This position announcement lists the major duties and requirements of the job and is not all-inclusive. The successful candidate will be expected to perform additional job-related duties and may be required to have or develop additional specific job-related knowledge and skills. Position Location This position is located in Carson City, Nevada Salary Up to $87,570, effective July 1, 2024, which reflects Public Employees' Retirement System (PERS) contributions by both the employee and the employer. An employer-paid contribution plan is also available with a reduced salary. Benefits Paid medical, dental, vision care, life and disability insurance programs; twelve paid holidays per year; three weeks of annual leave; three weeks of sick leave; state defined benefit retirement plan; tax- sheltered deferred compensation plan available. State employees do not contribute to Social Security; however, a small Medicare deduction is required. Long-term employees enjoy additional benefits. For additional information, please visit the Division of Human Resource Management of the Department of Administration, the Nevada Public Employees Benefits Program, and the Public Employees Retirement System of Nevada. How to Apply All applicants who meet the minimum qualifications are invited to apply for this position and must do so by emailing a copy of their completed application, a cover letter, a resume, and a copy of their college transcripts to gcbhr@gcb.nv.gov. The application can be found on the Nevada Gaming Control Board website: https://gcbmobile.nv.gov/jobapp/. In your cover letter, please indicate how you heard about this position. A background investigation will be conducted to verify the accuracy and completeness of statements made on the application and to obtain information relevant to predicting successful performance as an employee of the Board. This position requires a pre-employment drug screening. Applications will be accepted until the recruitment need is satisfied, and recruitment may close at any time. The Nevada Gaming Control Board and the State of Nevada are committed to Equal Employment Opportunity/Affirmative Action in recruitment of employees and do not discriminate based on race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Jul 11, 2024
Full Time
Announcement Number: 1261552388 NEVADA GAMING CONTROL BOARD 1919 College Parkway, P.O. Box 8003, Carson City, Nevada 89702 7 State of Nevada Way, Las Vegas, Nevada 89119 3650 S. Pointe Circle, Suite 203, P.O. Box 31109, Laughlin, Nevada 89028 557 W. Silver Street, Suite 207, Elko, Nevada 89801 9790 Gateway Drive, Suite 100, Reno, Nevada 89521 KIRK D. HENDRICK, Chairman DR. BRITTNIE WATKINS, Member HON. GEORGE ASSAD (RET.), Member JOE LOMBARDO Governor Technician, Technology Division Nevada Gaming Control Board Carson City Salary up to $87,570 (Effective July 1, 2024. Employee/Employer Paid Retirement Plan) The Nevada Gaming Control Board (Board) is seeking a diverse pool of qualified applicants for a Technician position in the Technology Division. This is an unclassified non-exempt, full-time position located in Carson City, Nevada. The Board governs Nevada's gaming industry through strict regulation of all persons, locations, practices, associations and related activities. The Board protects the integrity and stability of the industry through our investigative and licensing practices, and we enforce laws and regulations, while holding gaming licensees to high standards. Through these practices, The Board is able to ensure the proper collection of taxes and fees that are an essential source of revenue for Nevada. Position Description The Technician is under the administrative direction of a Senior Engineer and Senior Network Specialist and is responsible for performing gaming device and gaming associated equipment verification services; assisting in the maintenance of the Board's gaming device and gaming associated equipment image repository; investigating patron complaints and disputes; providing Level 1 and Level 2 Information Technology support to Board staff; and performing related work as assigned. Travel This position may require in-state travel outside of normal business hours. Recruitment This is an open competitive recruitment, open to all qualified applicants. Minimum Qualifications Graduation from an accredited college or university with an Associate's degree in engineering technology, computer science, computer information technology, or an equivalent field. A Bachelor's degree is preferred. 5 years of experience working in a related field; or an equivalent combination of education and experience. Requires a valid State of Nevada driver's license. This position announcement lists the major duties and requirements of the job and is not all-inclusive. The successful candidate will be expected to perform additional job-related duties and may be required to have or develop additional specific job-related knowledge and skills. Position Location This position is located in Carson City, Nevada Salary Up to $87,570, effective July 1, 2024, which reflects Public Employees' Retirement System (PERS) contributions by both the employee and the employer. An employer-paid contribution plan is also available with a reduced salary. Benefits Paid medical, dental, vision care, life and disability insurance programs; twelve paid holidays per year; three weeks of annual leave; three weeks of sick leave; state defined benefit retirement plan; tax- sheltered deferred compensation plan available. State employees do not contribute to Social Security; however, a small Medicare deduction is required. Long-term employees enjoy additional benefits. For additional information, please visit the Division of Human Resource Management of the Department of Administration, the Nevada Public Employees Benefits Program, and the Public Employees Retirement System of Nevada. How to Apply All applicants who meet the minimum qualifications are invited to apply for this position and must do so by emailing a copy of their completed application, a cover letter, a resume, and a copy of their college transcripts to gcbhr@gcb.nv.gov. The application can be found on the Nevada Gaming Control Board website: https://gcbmobile.nv.gov/jobapp/. In your cover letter, please indicate how you heard about this position. A background investigation will be conducted to verify the accuracy and completeness of statements made on the application and to obtain information relevant to predicting successful performance as an employee of the Board. This position requires a pre-employment drug screening. Applications will be accepted until the recruitment need is satisfied, and recruitment may close at any time. The Nevada Gaming Control Board and the State of Nevada are committed to Equal Employment Opportunity/Affirmative Action in recruitment of employees and do not discriminate based on race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. IDEAL CANDIDATE STATEMENT The Public Works Department, Engineering Services Division is seeking a Senior Accounting Technician to join the Fiscal Support team. The ideal candidate will manage competing priorities, meet deadlines, and work independently. They should be highly motivated, detail-oriented, have strong communication skills, work in a team environment, provide excellent and timely customer service to internal/external customers, and excel in a fast-paced work environment. Additionally, the ideal candidate will have strong fiscal and accounting experience, including experience with data extraction from various information technology systems. Governmental experience and Excel skills are desirable. To provide supervision and direction to assigned personnel and to perform the more complex and paraprofessional accounting duties. DISTINGUISHING CHARACTERISTICS The Senior Accounting Technician is given independent responsibility for the completion of paraprofessional accounting duties. This class is distinguished from an Accounting Technician in that the Senior Accounting Technician is required to exercise independent judgment and initiative and to supervise, schedule, assign, and coordinate the work of assigned personnel. SUPERVISION RECEIVED AND EXERCISED Direction is provided by professional or management personnel. Responsibilities include the direct supervision of paraprofessional accounting and general clerical personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES - Plan, schedule, and assign work to subordinate accounting and clerical personnel. - Review the work of assigned personnel to determine accuracy of accounting records. - Supervise and participate in the preparation and auditing of materials requiring analyses of supporting documents insuring that all entries and adjustments are entered properly in the system. - Identify and resolve problems and inconsistencies, determining corrective entries involved in maintaining accounting controls. - Examine, reconcile, balance, and adjust accounting records. - Supervise and participate in the preparation of a variety of State, Federal, and local claims, statements, and reports from various sources. - Answer questions and advise on procedures in preparing accounting transactions. - Provide data on monies due, collected, and delinquent for accounting information and annual auditors reports. - Prepare and submit accounting information for data processing; reconcile any differences between accounting records and data processing reports; request reports and end-of-year printouts from data processing. - Coordinate accounting activities with other City departments, divisions, and sections. - Train assigned personnel. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: - Principles and practices of financial record keeping. - Basic accounting principles. - Modern office procedures and equipment. - Principles of supervision and training. Ability to: - Understand and interpret the principles, laws, and procedures involved in fiscal record keeping and accounting functions. - Prepare financial reports and maintain ledgers and journals. - Analyze data and draw logical conclusions. - Supervise and train assigned personnel. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Four years of experience performing financial and statistical record keeping including one year at the paraprofessional level maintaining an accounting system. Education: Specialized courses in accounting and business practices. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Senior Accounting Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 10/14/2024 11:59 PM Pacific
Sep 24, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. IDEAL CANDIDATE STATEMENT The Public Works Department, Engineering Services Division is seeking a Senior Accounting Technician to join the Fiscal Support team. The ideal candidate will manage competing priorities, meet deadlines, and work independently. They should be highly motivated, detail-oriented, have strong communication skills, work in a team environment, provide excellent and timely customer service to internal/external customers, and excel in a fast-paced work environment. Additionally, the ideal candidate will have strong fiscal and accounting experience, including experience with data extraction from various information technology systems. Governmental experience and Excel skills are desirable. To provide supervision and direction to assigned personnel and to perform the more complex and paraprofessional accounting duties. DISTINGUISHING CHARACTERISTICS The Senior Accounting Technician is given independent responsibility for the completion of paraprofessional accounting duties. This class is distinguished from an Accounting Technician in that the Senior Accounting Technician is required to exercise independent judgment and initiative and to supervise, schedule, assign, and coordinate the work of assigned personnel. SUPERVISION RECEIVED AND EXERCISED Direction is provided by professional or management personnel. Responsibilities include the direct supervision of paraprofessional accounting and general clerical personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES - Plan, schedule, and assign work to subordinate accounting and clerical personnel. - Review the work of assigned personnel to determine accuracy of accounting records. - Supervise and participate in the preparation and auditing of materials requiring analyses of supporting documents insuring that all entries and adjustments are entered properly in the system. - Identify and resolve problems and inconsistencies, determining corrective entries involved in maintaining accounting controls. - Examine, reconcile, balance, and adjust accounting records. - Supervise and participate in the preparation of a variety of State, Federal, and local claims, statements, and reports from various sources. - Answer questions and advise on procedures in preparing accounting transactions. - Provide data on monies due, collected, and delinquent for accounting information and annual auditors reports. - Prepare and submit accounting information for data processing; reconcile any differences between accounting records and data processing reports; request reports and end-of-year printouts from data processing. - Coordinate accounting activities with other City departments, divisions, and sections. - Train assigned personnel. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: - Principles and practices of financial record keeping. - Basic accounting principles. - Modern office procedures and equipment. - Principles of supervision and training. Ability to: - Understand and interpret the principles, laws, and procedures involved in fiscal record keeping and accounting functions. - Prepare financial reports and maintain ledgers and journals. - Analyze data and draw logical conclusions. - Supervise and train assigned personnel. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Four years of experience performing financial and statistical record keeping including one year at the paraprofessional level maintaining an accounting system. Education: Specialized courses in accounting and business practices. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Senior Accounting Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 10/14/2024 11:59 PM Pacific
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (20 to 29 hours with KPERS benefits) Job Summary Are you passionate about information technology and enjoy helping others? Do you thrive in a fast-paced environment where problem-solving skills are key? If so, the City of Olathe is currently hiring a part-time Service Desk Technician I to join the team who will work primarily on audiovisual support. If you have a strong technical aptitude and excellent communication skills, this is a great opportunity for you to become part of an innovative and collaborative team. This is a part time role (29 hours per week) working onsite Monday - Friday 9am - 2:30 with partial benefits . The expected hourly rate is between $23 to $27 and based on qualifications. For more details, review the full job details and requirements below. A Service Desk Technician I provides first-line technical support to internal staff. The primary responsibility will be to provide audiovisual, desktop and mobile support, as well as answer inquiries. This position is part of a three-level career progression of Service Desk Technician I, II, and III. Key Responsibilities Provides IT Support and assistance to ensure audiovisual (AV) systems function seamlessly during meetings, presentations, and events, as well as conferencing applications such as Zoom, Teams, TeamViewers, etc.; provided IT support related to technical issues involving Microsoft’s Suite of Business Applications. Performs hands-on installation at the desktop level, of hardware, software, file backups, and system configurations; p rovides basic technical support at the network level, including LAN connectivity, mobile routers, mobile devices, and security; provides basic remote access solution implementation and support for VPN and Nemotion. Monitors the remote monitoring and management system alerts and notifications and responds accordingly through service tickets; provides communication with customers, keeping them informed of incident progress, and notifying them of impending changes or agreed outages. Provides support to audiovisual and computer equipment in conference rooms as well as conferencing applications such as Zoom, Teams, TeamViewer, etc. Participates in on-call rotation for after-hours emergency support if in a full-time role. Qualifications Experience: A minimum of one year of relevant experience in desktop support is required. The ideal candidate should possess strong technical acumen, excellent communication skills, and a passion for delivering top-notch customer service. An associate degree or two years of college coursework in information technology, computer science, or a related field may be substituted for experience. Education: A high school diploma or equivalent is required. Preference is given to candidates with an associate degree in information technology, computer science, or related field. Licenses & Certifications: A valid driver's license and favorable driving record are required. Language: Proficiency with verbal and written English language is required. Additional proficiency with Spanish and American Sign Language is preferred.
Sep 10, 2024
Part Time
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (20 to 29 hours with KPERS benefits) Job Summary Are you passionate about information technology and enjoy helping others? Do you thrive in a fast-paced environment where problem-solving skills are key? If so, the City of Olathe is currently hiring a part-time Service Desk Technician I to join the team who will work primarily on audiovisual support. If you have a strong technical aptitude and excellent communication skills, this is a great opportunity for you to become part of an innovative and collaborative team. This is a part time role (29 hours per week) working onsite Monday - Friday 9am - 2:30 with partial benefits . The expected hourly rate is between $23 to $27 and based on qualifications. For more details, review the full job details and requirements below. A Service Desk Technician I provides first-line technical support to internal staff. The primary responsibility will be to provide audiovisual, desktop and mobile support, as well as answer inquiries. This position is part of a three-level career progression of Service Desk Technician I, II, and III. Key Responsibilities Provides IT Support and assistance to ensure audiovisual (AV) systems function seamlessly during meetings, presentations, and events, as well as conferencing applications such as Zoom, Teams, TeamViewers, etc.; provided IT support related to technical issues involving Microsoft’s Suite of Business Applications. Performs hands-on installation at the desktop level, of hardware, software, file backups, and system configurations; p rovides basic technical support at the network level, including LAN connectivity, mobile routers, mobile devices, and security; provides basic remote access solution implementation and support for VPN and Nemotion. Monitors the remote monitoring and management system alerts and notifications and responds accordingly through service tickets; provides communication with customers, keeping them informed of incident progress, and notifying them of impending changes or agreed outages. Provides support to audiovisual and computer equipment in conference rooms as well as conferencing applications such as Zoom, Teams, TeamViewer, etc. Participates in on-call rotation for after-hours emergency support if in a full-time role. Qualifications Experience: A minimum of one year of relevant experience in desktop support is required. The ideal candidate should possess strong technical acumen, excellent communication skills, and a passion for delivering top-notch customer service. An associate degree or two years of college coursework in information technology, computer science, or a related field may be substituted for experience. Education: A high school diploma or equivalent is required. Preference is given to candidates with an associate degree in information technology, computer science, or related field. Licenses & Certifications: A valid driver's license and favorable driving record are required. Language: Proficiency with verbal and written English language is required. Additional proficiency with Spanish and American Sign Language is preferred.
State of Nevada
Carson City, Nevada, United States
Announcement Number: 1866867469 JOE LOMBARDO Governor NEVADA GAMING CONTROL BOARD 1919 College Parkway, P.O. Box 8003, Carson City, Nevada 89702 7 State of Nevada Way, Las Vegas, Nevada 89119 3650 S. Pointe Circle, Suite 203, P.O. Box 31109, Laughlin, Nevada 89028 557 W. Silver Street, Suite 207, Elko, Nevada 89801 9790 Gateway Drive, Suite 100, Reno, Nevada 89521 KIRK D. HENDRICK, Chairman DR. BRITTNIE WATKINS, Member HON. GEORGE ASSAD (RET.), Member Technician, Technology Division Nevada Gaming Control Board Carson City Salary up to $87,570 (Employee/Employer Paid Retirement Plan) The Nevada Gaming Control Board (Board) is seeking a diverse pool of qualified applicants for a Technician position in the Technology Division. This is an unclassified non-exempt, full-time position located in Carson City, Nevada. The Board governs Nevada's gaming industry through strict regulation of all persons, locations, practices, associations and related activities. The Board protects the integrity and stability of the industry through our investigative and licensing practices, and we enforce laws and regulations, while holding gaming licensees to high standards. Through these practices, The Board is able to ensure the proper collection of taxes and fees that are an essential source of revenue for Nevada. Position Description The Technician is under the administrative direction of a Senior Engineer and is responsible for performing gaming device and gaming associated equipment verification services; assisting in the maintenance of the Board's gaming device and gaming associated equipment image repository; investigating patron complaints and disputes; and performing related work as assigned. Travel This position may require in-state travel outside of normal business hours. Recruitment This is an open competitive recruitment, open to all qualified applicants. Minimum Qualifications Graduation from an accredited college or university with an Associate's degree in engineering technology, computer science, computer information technology, or an equivalent field and 3 years of experience working in a related field. A Bachelor's degree is preferred. Requires a valid State of Nevada driver's license. This position announcement lists the major duties and requirements of the job and is not all-inclusive. The successful candidate will be expected to perform additional job-related duties and may be required to have or develop additional specific job-related knowledge and skills. Position Location This position is currently located in Carson City, Nevada. The position may be based in our Reno, Nevada office in the future. Salary Up to $87,570, which reflects Public Employees' Retirement System (PERS) contributions by both the employee and the employer. An employer-paid contribution plan is also available with a reduced salary. Benefits Paid medical, dental, vision care, life and disability insurance programs; twelve paid holidays per year; three weeks of annual leave; three weeks of sick leave; state defined benefit retirement plan; tax- sheltered deferred compensation plan available. State employees do not contribute to Social Security; however, a small Medicare deduction is required. Long-term employees enjoy additional benefits. For additional information, please visit the Division of Human Resource Management of the Department of Administration, the Nevada Public Employees Benefits Program, and the Public Employees Retirement System of Nevada. How to Apply All applicants who meet the minimum qualifications are invited to apply for this position and must do so by emailing a copy of their completed application, a cover letter, a resume, and a copy of their college transcripts to gcbhr@gcb.nv.gov. The application can be found on the Nevada Gaming Control Board website: https://gcbmobile.nv.gov/jobapp/. In your cover letter, please indicate how you heard about this position. A background investigation will be conducted to verify the accuracy and completeness of statements made on the application and to obtain information relevant to predicting successful performance as an employee of the Board. This position requires a pre-employment drug screening. Applications will be accepted until the recruitment need is satisfied, and recruitment may close at any time. The Nevada Gaming Control Board and the State of Nevada are committed to Equal Employment Opportunity/Affirmative Action in recruitment of employees and do not discriminate based on race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Aug 30, 2024
Full Time
Announcement Number: 1866867469 JOE LOMBARDO Governor NEVADA GAMING CONTROL BOARD 1919 College Parkway, P.O. Box 8003, Carson City, Nevada 89702 7 State of Nevada Way, Las Vegas, Nevada 89119 3650 S. Pointe Circle, Suite 203, P.O. Box 31109, Laughlin, Nevada 89028 557 W. Silver Street, Suite 207, Elko, Nevada 89801 9790 Gateway Drive, Suite 100, Reno, Nevada 89521 KIRK D. HENDRICK, Chairman DR. BRITTNIE WATKINS, Member HON. GEORGE ASSAD (RET.), Member Technician, Technology Division Nevada Gaming Control Board Carson City Salary up to $87,570 (Employee/Employer Paid Retirement Plan) The Nevada Gaming Control Board (Board) is seeking a diverse pool of qualified applicants for a Technician position in the Technology Division. This is an unclassified non-exempt, full-time position located in Carson City, Nevada. The Board governs Nevada's gaming industry through strict regulation of all persons, locations, practices, associations and related activities. The Board protects the integrity and stability of the industry through our investigative and licensing practices, and we enforce laws and regulations, while holding gaming licensees to high standards. Through these practices, The Board is able to ensure the proper collection of taxes and fees that are an essential source of revenue for Nevada. Position Description The Technician is under the administrative direction of a Senior Engineer and is responsible for performing gaming device and gaming associated equipment verification services; assisting in the maintenance of the Board's gaming device and gaming associated equipment image repository; investigating patron complaints and disputes; and performing related work as assigned. Travel This position may require in-state travel outside of normal business hours. Recruitment This is an open competitive recruitment, open to all qualified applicants. Minimum Qualifications Graduation from an accredited college or university with an Associate's degree in engineering technology, computer science, computer information technology, or an equivalent field and 3 years of experience working in a related field. A Bachelor's degree is preferred. Requires a valid State of Nevada driver's license. This position announcement lists the major duties and requirements of the job and is not all-inclusive. The successful candidate will be expected to perform additional job-related duties and may be required to have or develop additional specific job-related knowledge and skills. Position Location This position is currently located in Carson City, Nevada. The position may be based in our Reno, Nevada office in the future. Salary Up to $87,570, which reflects Public Employees' Retirement System (PERS) contributions by both the employee and the employer. An employer-paid contribution plan is also available with a reduced salary. Benefits Paid medical, dental, vision care, life and disability insurance programs; twelve paid holidays per year; three weeks of annual leave; three weeks of sick leave; state defined benefit retirement plan; tax- sheltered deferred compensation plan available. State employees do not contribute to Social Security; however, a small Medicare deduction is required. Long-term employees enjoy additional benefits. For additional information, please visit the Division of Human Resource Management of the Department of Administration, the Nevada Public Employees Benefits Program, and the Public Employees Retirement System of Nevada. How to Apply All applicants who meet the minimum qualifications are invited to apply for this position and must do so by emailing a copy of their completed application, a cover letter, a resume, and a copy of their college transcripts to gcbhr@gcb.nv.gov. The application can be found on the Nevada Gaming Control Board website: https://gcbmobile.nv.gov/jobapp/. In your cover letter, please indicate how you heard about this position. A background investigation will be conducted to verify the accuracy and completeness of statements made on the application and to obtain information relevant to predicting successful performance as an employee of the Board. This position requires a pre-employment drug screening. Applications will be accepted until the recruitment need is satisfied, and recruitment may close at any time. The Nevada Gaming Control Board and the State of Nevada are committed to Equal Employment Opportunity/Affirmative Action in recruitment of employees and do not discriminate based on race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Announcement Number: 48942 Open to all qualified persons. Posted 09/24/2024 Close Date: 10/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Division of Child and Family Services is recruiting for an IT Technician 6 to join our Information Services team located in Carson City, Nevada. Under limited supervision, the incumbent will be responsible to install, configure and repair workstation hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, consult with management and other team members or agencies for issue identification and remediation, determine automation requirements, test hardware and evaluate software licensing options, and make recommendations in relation to identified needs. Hardware and software troubleshooting and remediation may include other LAN connected devices and services such as Video Teleconferencing, Video Camera systems, Mobile Device Management, VoIP phones, Security Scanning services, and other software administration consoles. Incumbents assist in planning, installing and maintaining network infrastructure, conduct routine analysis of network hardware and software, and provide for data security and recovery as required. Manage Active Directory accounts and permissions. Additionally, the incumbent will install, configure, monitor, and maintain networks and monitor and address help desk user support or mainframe/server operations. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 25, 2024
Full Time
Announcement Number: 48942 Open to all qualified persons. Posted 09/24/2024 Close Date: 10/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Division of Child and Family Services is recruiting for an IT Technician 6 to join our Information Services team located in Carson City, Nevada. Under limited supervision, the incumbent will be responsible to install, configure and repair workstation hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, consult with management and other team members or agencies for issue identification and remediation, determine automation requirements, test hardware and evaluate software licensing options, and make recommendations in relation to identified needs. Hardware and software troubleshooting and remediation may include other LAN connected devices and services such as Video Teleconferencing, Video Camera systems, Mobile Device Management, VoIP phones, Security Scanning services, and other software administration consoles. Incumbents assist in planning, installing and maintaining network infrastructure, conduct routine analysis of network hardware and software, and provide for data security and recovery as required. Manage Active Directory accounts and permissions. Additionally, the incumbent will install, configure, monitor, and maintain networks and monitor and address help desk user support or mainframe/server operations. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48942 Open to all qualified persons. Posted 09/24/2024 Close Date: 10/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Division of Child and Family Services is recruiting for an IT Technician 6 to join our Information Services team located in Carson City, Nevada. Under limited supervision, the incumbent will be responsible to install, configure and repair workstation hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, consult with management and other team members or agencies for issue identification and remediation, determine automation requirements, test hardware and evaluate software licensing options, and make recommendations in relation to identified needs. Hardware and software troubleshooting and remediation may include other LAN connected devices and services such as Video Teleconferencing, Video Camera systems, Mobile Device Management, VoIP phones, Security Scanning services, and other software administration consoles. Incumbents assist in planning, installing and maintaining network infrastructure, conduct routine analysis of network hardware and software, and provide for data security and recovery as required. Manage Active Directory accounts and permissions. Additionally, the incumbent will install, configure, monitor, and maintain networks and monitor and address help desk user support or mainframe/server operations. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 25, 2024
Full Time
Announcement Number: 48942 Open to all qualified persons. Posted 09/24/2024 Close Date: 10/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Division of Child and Family Services is recruiting for an IT Technician 6 to join our Information Services team located in Carson City, Nevada. Under limited supervision, the incumbent will be responsible to install, configure and repair workstation hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, consult with management and other team members or agencies for issue identification and remediation, determine automation requirements, test hardware and evaluate software licensing options, and make recommendations in relation to identified needs. Hardware and software troubleshooting and remediation may include other LAN connected devices and services such as Video Teleconferencing, Video Camera systems, Mobile Device Management, VoIP phones, Security Scanning services, and other software administration consoles. Incumbents assist in planning, installing and maintaining network infrastructure, conduct routine analysis of network hardware and software, and provide for data security and recovery as required. Manage Active Directory accounts and permissions. Additionally, the incumbent will install, configure, monitor, and maintain networks and monitor and address help desk user support or mainframe/server operations. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48942 Open to all qualified persons. Posted 09/24/2024 Close Date: 10/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Division of Child and Family Services is recruiting for an IT Technician 6 to join our Information Services team located in Carson City, Nevada. Under limited supervision, the incumbent will be responsible to install, configure and repair workstation hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, consult with management and other team members or agencies for issue identification and remediation, determine automation requirements, test hardware and evaluate software licensing options, and make recommendations in relation to identified needs. Hardware and software troubleshooting and remediation may include other LAN connected devices and services such as Video Teleconferencing, Video Camera systems, Mobile Device Management, VoIP phones, Security Scanning services, and other software administration consoles. Incumbents assist in planning, installing and maintaining network infrastructure, conduct routine analysis of network hardware and software, and provide for data security and recovery as required. Manage Active Directory accounts and permissions. Additionally, the incumbent will install, configure, monitor, and maintain networks and monitor and address help desk user support or mainframe/server operations. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 25, 2024
Full Time
Announcement Number: 48942 Open to all qualified persons. Posted 09/24/2024 Close Date: 10/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Division of Child and Family Services is recruiting for an IT Technician 6 to join our Information Services team located in Carson City, Nevada. Under limited supervision, the incumbent will be responsible to install, configure and repair workstation hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, consult with management and other team members or agencies for issue identification and remediation, determine automation requirements, test hardware and evaluate software licensing options, and make recommendations in relation to identified needs. Hardware and software troubleshooting and remediation may include other LAN connected devices and services such as Video Teleconferencing, Video Camera systems, Mobile Device Management, VoIP phones, Security Scanning services, and other software administration consoles. Incumbents assist in planning, installing and maintaining network infrastructure, conduct routine analysis of network hardware and software, and provide for data security and recovery as required. Manage Active Directory accounts and permissions. Additionally, the incumbent will install, configure, monitor, and maintain networks and monitor and address help desk user support or mainframe/server operations. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 48942 Open to all qualified persons. Posted 09/24/2024 Close Date: 10/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Division of Child and Family Services is recruiting for an IT Technician 6 to join our Information Services team located in Carson City, Nevada. Under limited supervision, the incumbent will be responsible to install, configure and repair workstation hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, consult with management and other team members or agencies for issue identification and remediation, determine automation requirements, test hardware and evaluate software licensing options, and make recommendations in relation to identified needs. Hardware and software troubleshooting and remediation may include other LAN connected devices and services such as Video Teleconferencing, Video Camera systems, Mobile Device Management, VoIP phones, Security Scanning services, and other software administration consoles. Incumbents assist in planning, installing and maintaining network infrastructure, conduct routine analysis of network hardware and software, and provide for data security and recovery as required. Manage Active Directory accounts and permissions. Additionally, the incumbent will install, configure, monitor, and maintain networks and monitor and address help desk user support or mainframe/server operations. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 25, 2024
Full Time
Announcement Number: 48942 Open to all qualified persons. Posted 09/24/2024 Close Date: 10/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Division of Child and Family Services is recruiting for an IT Technician 6 to join our Information Services team located in Carson City, Nevada. Under limited supervision, the incumbent will be responsible to install, configure and repair workstation hardware and software on a LAN, troubleshoot hardware and software problems both on-site and at remote locations, consult with management and other team members or agencies for issue identification and remediation, determine automation requirements, test hardware and evaluate software licensing options, and make recommendations in relation to identified needs. Hardware and software troubleshooting and remediation may include other LAN connected devices and services such as Video Teleconferencing, Video Camera systems, Mobile Device Management, VoIP phones, Security Scanning services, and other software administration consoles. Incumbents assist in planning, installing and maintaining network infrastructure, conduct routine analysis of network hardware and software, and provide for data security and recovery as required. Manage Active Directory accounts and permissions. Additionally, the incumbent will install, configure, monitor, and maintain networks and monitor and address help desk user support or mainframe/server operations. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: https://pebp.nv.gov/ More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at 4720 Scruggs Station Road, Jefferson City, MO 65109. About this Position: The Missouri State Data Center (SDC), part of the Office of Administration’s Information Technology Services Division (ITSD) is seeking a professional, self-motivated individual to join a team to support the duties of the SDC Print Operations. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) State Data Center (SDC). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Understand and follow verbal and written procedures necessary to support SDC Print operations. Perform entry to mid-level technical duties in printer and peripheral equipment operation. Achieve thoroughness and accuracy when accomplishing a task. Communicate with customers by phone and e-mail while tracking and monitoring systems to ensure continuous operation of State information technology systems and services. Assist in the development and maintenance of solution-driven internal operating procedures and processes. Assist in the development and training of new team members. Receive close or general supervision from a designated technical staff member or supervisor who reviews work for adherence to schedules and established quality standards. Work with modern high-volume equipment printing checks, titles, letters, and other forms that must be delivered to customers in a timely manner and on schedule. Attention to detail and production of high quality printed material. Monitor print jobs processing in Ricoh Process Director (RPD); and respond to print job failures. Report equipment repair and maintenance needs to technicians in a timely manner. Communicate effectively with customers verbally and by e-mail as needed to provide timely information and updates regarding print jobs. Other duties as assigned. Monitor print operations which includes set up, manage all printers and forms, cleaning, lubricating, adjusting, performing routine maintenance as needed, and respond to machine errors, clear jams, and place appropriate service calls to technicians promptly. Experience handling production of high-quality printed material including letters and other essential forms. Willingness to learn, ability to adapt quickly, work on multiple tasks simultaneously, and meet deadlines. Intermediate knowledge of office practices, procedures, and equipment. Including introductory knowledge of the operation, care, and adjustment of printer peripheral equipment. Ability to understand and apply instructions, logically resolve problems and present clear and precise results. Ability to work quickly under pressure, make decisions and meet deadlines. Ability to work with a team to develop and implement procedures and best practices. Experience working with various types of printing, monitoring, logging, ticketing, and communication software is desirable but not required. Team members need basic typing skills, excellent written and verbal communication skills, interpersonal skills, planning and organizing, critical thinking, problem solving, and decision-making ability. Reliability, attention to detail, ability to understand and follow verbal and written instruction, strong customer service and communication skills, with the ability to communicate clearly with customers and technical personnel are also necessary. A successful team member must also have the ability to establish and maintain effective working relationships with other team members and clients. This position requires good visual acuity and agility, the ability to regularly lift and carry items weighing 40 to 60 pounds, standing, sitting, bending, moving, and transporting (including carrying) supplies throughout the scheduled shift. Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge and understanding of office automation and office systems operating environments. Ability to learn technical aspects of information technology systems. Ability to follow technical instructions. The classification for this position is Associate Network Operations Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Sep 06, 2024
Full Time
Job Location: The office for this position is located at 4720 Scruggs Station Road, Jefferson City, MO 65109. About this Position: The Missouri State Data Center (SDC), part of the Office of Administration’s Information Technology Services Division (ITSD) is seeking a professional, self-motivated individual to join a team to support the duties of the SDC Print Operations. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) State Data Center (SDC). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Understand and follow verbal and written procedures necessary to support SDC Print operations. Perform entry to mid-level technical duties in printer and peripheral equipment operation. Achieve thoroughness and accuracy when accomplishing a task. Communicate with customers by phone and e-mail while tracking and monitoring systems to ensure continuous operation of State information technology systems and services. Assist in the development and maintenance of solution-driven internal operating procedures and processes. Assist in the development and training of new team members. Receive close or general supervision from a designated technical staff member or supervisor who reviews work for adherence to schedules and established quality standards. Work with modern high-volume equipment printing checks, titles, letters, and other forms that must be delivered to customers in a timely manner and on schedule. Attention to detail and production of high quality printed material. Monitor print jobs processing in Ricoh Process Director (RPD); and respond to print job failures. Report equipment repair and maintenance needs to technicians in a timely manner. Communicate effectively with customers verbally and by e-mail as needed to provide timely information and updates regarding print jobs. Other duties as assigned. Monitor print operations which includes set up, manage all printers and forms, cleaning, lubricating, adjusting, performing routine maintenance as needed, and respond to machine errors, clear jams, and place appropriate service calls to technicians promptly. Experience handling production of high-quality printed material including letters and other essential forms. Willingness to learn, ability to adapt quickly, work on multiple tasks simultaneously, and meet deadlines. Intermediate knowledge of office practices, procedures, and equipment. Including introductory knowledge of the operation, care, and adjustment of printer peripheral equipment. Ability to understand and apply instructions, logically resolve problems and present clear and precise results. Ability to work quickly under pressure, make decisions and meet deadlines. Ability to work with a team to develop and implement procedures and best practices. Experience working with various types of printing, monitoring, logging, ticketing, and communication software is desirable but not required. Team members need basic typing skills, excellent written and verbal communication skills, interpersonal skills, planning and organizing, critical thinking, problem solving, and decision-making ability. Reliability, attention to detail, ability to understand and follow verbal and written instruction, strong customer service and communication skills, with the ability to communicate clearly with customers and technical personnel are also necessary. A successful team member must also have the ability to establish and maintain effective working relationships with other team members and clients. This position requires good visual acuity and agility, the ability to regularly lift and carry items weighing 40 to 60 pounds, standing, sitting, bending, moving, and transporting (including carrying) supplies throughout the scheduled shift. Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge and understanding of office automation and office systems operating environments. Ability to learn technical aspects of information technology systems. Ability to follow technical instructions. The classification for this position is Associate Network Operations Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Jefferson City, Missouri, United States
Location : Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization’s computing environment Minimum qualifications: Graduation from an accredited college or university with an Associate’s degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications: Physical ability to perform the job include carrying, standing, and lifting computer equipment Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Working knowledge of computer networking and telecommunications The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
Sep 07, 2024
Full Time
Location : Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization’s computing environment Minimum qualifications: Graduation from an accredited college or university with an Associate’s degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications: Physical ability to perform the job include carrying, standing, and lifting computer equipment Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Working knowledge of computer networking and telecommunications The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
State of Missouri
Raytown, Missouri, United States
Job Location: The office for this position is located at 8800 E. 63rd Street, Raytown, MO, 64133. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Health & Senior Services, Department of Corrections, Department of Labor & Industrial Relations, Department of Social Services, Department of Elementary & Secondary Education & Department of Revenue and Office of Administration however you may provide support for any of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the Joseph P. Teasdale State Office Building (Raytown, MO) and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Ability to lift computer and printer equipment up to 50 lbs. Ability to safely use ladders up to 12 feet in height. This includes proper setup, stability maintenance, and adherence to safety protocols. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge of database management tools, reporting, structure/design, and query languages. Knowledge of how data structure/design affects network performance. Ability to learn and apply technical-related concepts. Ability to follow technical directions. Ability to problem-solve and apply analytical skills in resolving data issues. The classification for this position is Data Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Aug 27, 2024
Part Time
Job Location: The office for this position is located at 8800 E. 63rd Street, Raytown, MO, 64133. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Health & Senior Services, Department of Corrections, Department of Labor & Industrial Relations, Department of Social Services, Department of Elementary & Secondary Education & Department of Revenue and Office of Administration however you may provide support for any of our consolidated agencies. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the Joseph P. Teasdale State Office Building (Raytown, MO) and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support. Software/application support. Hardware deployment. Inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner). Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client’s needs and technical requirements and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Ability to lift computer and printer equipment up to 50 lbs. Ability to safely use ladders up to 12 feet in height. This includes proper setup, stability maintenance, and adherence to safety protocols. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge of database management tools, reporting, structure/design, and query languages. Knowledge of how data structure/design affects network performance. Ability to learn and apply technical-related concepts. Ability to follow technical directions. Ability to problem-solve and apply analytical skills in resolving data issues. The classification for this position is Data Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general supervision, assists in planning, configuring, installing, troubleshooting and supporting agency/departmental Local Area Networks (LANs), Wide Area Networks (WANs) and other computer systems and related equipment; provides consultation to departmental support staff and management on hardware and software issues; and performs related duties as required. DISTINGUISHING FEATURES This is the journey-level class in a series that includes this class and that of Technology Support Analyst. Incumbents in this class provide support for department computer users and management in three areas: network/system administration, database administration and web design/development. Positions in the Information Systems Specialist - Technical Support Analyst series possess broad information technology knowledge and are capable of performing most information technology activities within their department. Positions in the Information Systems Specialist class are distinguished from the next higher class of Technical Support Analyst in that incumbents of the latter class have broad operational responsibility for a major departmental computer program or activity and may have lead responsibility with respect to Information Systems Specialist positions. The classes in the Information Systems Specialist - Technical Support Analyst series are not flexibly staffed. The Information Systems Specialist class is further distinguished from the next-lower class of Information Systems Technician II in that incumbents in the latter class perform routine maintenance, installation and troubleshooting of departmental computer systems. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Systems Analyst class in that the latter works primarily on complex information systems design and administration activities such as software systems analysis, design, and coding. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Network Analyst class in that the latter works primarily on complex network design and administration activities such as designing, configuring, and installing a department’s network infrastructure. MINIMUM QUALIFICATIONS The equivalent of one year of full-time experience in developing and maintaining information technology systems including LAN/WAN systems. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology to develop, administer and maintain computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Network infrastructure technology. Ability to: • Function as system administrator. • Maintain existing office software applications. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general supervision, assists in planning, configuring, installing, troubleshooting and supporting agency/departmental Local Area Networks (LANs), Wide Area Networks (WANs) and other computer systems and related equipment; provides consultation to departmental support staff and management on hardware and software issues; and performs related duties as required. DISTINGUISHING FEATURES This is the journey-level class in a series that includes this class and that of Technology Support Analyst. Incumbents in this class provide support for department computer users and management in three areas: network/system administration, database administration and web design/development. Positions in the Information Systems Specialist - Technical Support Analyst series possess broad information technology knowledge and are capable of performing most information technology activities within their department. Positions in the Information Systems Specialist class are distinguished from the next higher class of Technical Support Analyst in that incumbents of the latter class have broad operational responsibility for a major departmental computer program or activity and may have lead responsibility with respect to Information Systems Specialist positions. The classes in the Information Systems Specialist - Technical Support Analyst series are not flexibly staffed. The Information Systems Specialist class is further distinguished from the next-lower class of Information Systems Technician II in that incumbents in the latter class perform routine maintenance, installation and troubleshooting of departmental computer systems. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Systems Analyst class in that the latter works primarily on complex information systems design and administration activities such as software systems analysis, design, and coding. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Network Analyst class in that the latter works primarily on complex network design and administration activities such as designing, configuring, and installing a department’s network infrastructure. MINIMUM QUALIFICATIONS The equivalent of one year of full-time experience in developing and maintaining information technology systems including LAN/WAN systems. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology to develop, administer and maintain computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Network infrastructure technology. Ability to: • Function as system administrator. • Maintain existing office software applications. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous