Human Resources Advisor Senior

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants
Position Overview:
The HR Advisor Senior will focus on administering, implementing and managing employee relations, investigations, and high-level leave administration and case management. This advanced level leadership position will also provide training and consultation to department staff and management; and develop, review, and update ATCEMS policies, procedures and guidelines. This position is also responsible for providing guidance and advice to civilian and sworn supervisors, managers, and executive staff; and leading ATCEMS HR team members towards positive growth and development.

About EMS :
The Emergency Medical Services department is responsible for managing critical time-sensitive life-threatening emergencies. While most of the assistance EMS gives to the community is medical in nature, everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services.

Why work for the City of Austin?
The City of Austin provides generous benefits including medical, retirement plans, paid time off, as well as hybrid work schedules for eligible positions. Joining our team means you will have access to a network of 17,000+ City of Austin employees and the opportunities for training and professional growth are many!

Regarding your Application:

• A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary.
• Statements like “see resume” will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.
• Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section.
• Incomplete applications will not be considered.

EMS reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.

VETERANS :
Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position you will be required to provide your DD214.

Are you already a COA employee?
Employees in Good Standing, who are candidates within the Department or division that the Position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview.

ATCEMS employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

LANGUAGE :
Must have the ability to read, write, and fluently speak English.
Pay Range
$31.81 - $39.76
Hours
Monday - Friday 8:00 AM-5:00 PM (Flexible)

A hybrid work schedule is available for this position. The person selected for this position will be required to work in office full-time during a training period of at least six (6) months or more. Performance will be evaluated at the conclusion of the training period to determine hybrid schedule.
Job Close Date 09/16/2024 Type of Posting External Department Emergency Medical Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 15 Waller Street Preferred Qualifications
Preferred Experience:

• Experience working in a Civil Service Public Safety ( EMS , APD , AFD ) environment; and applying TX Local Government Code Chapter 143 and ATCEMS Meet and Confer Agreement provisions and processes, particularly related to leaves.
• Experience with full cycle administration of all leave and medical programs including Workers Compensation, ADA reasonable accommodation process, FMLA , Leave of Absence, Shared Leave, Leave Bank, etc. for both uniformed and civilian staff.
• Experience working in a team environment and effectively collaborating daily with peers; and skilled in developing and maintaining trust with team members.
• Skilled in effectively providing clear communication at all employee levels clearly and respectfully with tact and diplomacy.
• Experience in Employee Relations including but not limited to advising management and employees on disciplinary and performance management processes; conducting fact-finding investigations and writing detailed reports; drafting corrective action and disciplinary documents; and handling grievances.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge and practices of HR program administration and management.
• Knowledge of practices and methods of coaching and leading the work of others.
• Knowledge of principles and applications of critical thinking and analysis.
• Knowledge of customer service principles.
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain knowledge in assigned specialized HR areas.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Human Resources Advisor Senior is graduation with a Bachelor's degree from an accredited college or university in related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications as described?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* Please describe your experience working in a Civil Service Public Safety (EMS, APD, AFD) environment; and applying TX Local Government Code Ch143 and ATCEMS Meet and Confer Agreement provisions and processes, particularly related to leaves.
(Open Ended Question)
* Please describe your experience with the full cycle administration of all leave and medical programs including Workers Compensation, ADA reasonable accommodation process, FMLA, Leave of Absence, Shared Leave, Leave Bank, etc. In your response please indicate whether you have experience administering leave for civilian staff, uniformed staff, or both.
(Open Ended Question)
* What experience do you have collaborating with internal/external customers, peers, and management to foster and develop effective relationships?
(Open Ended Question)
* Describe your ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality.
(Open Ended Question)
* Please describe your experience in Employee Relations including but not limited to advising management and employees on disciplinary and performance management processes; conducting fact-finding investigations and writing detailed reports; drafting corrective action and disciplinary documents; and handling grievances.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

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