Sr. Director, Health Equity (Sr. Director)
CalOptimaCalOptima Health is seeking a highly motivated an experienced
Sr. Director, Health Equity (Sr. Director) to join our team. The Sr. Director of Health Equity is responsible for leading the development and implementation of community outreach and member engagement strategies designed to address identified health inequities. The incumbent will be responsible for directly assisting the Chief Health Equity Officer (CHEO) in developing, implementing, analyzing, and refining the CalOptima Health goals and objectives related to health equity (HE). The incumbent will partner with the CHEO, Executive Director of Equity and Community Health and other leaders to strengthen the organization's commitment and strategy to advance health equity and reduce health disparities of our member population, as well as to remain a diverse, equitable, and inclusive organization. The incumbent will assist in raising awareness of health inequities within our membership and establish plans to address them. The incumbent will drive the imbedding and communication of health equity strategies across stakeholder groups, such as CalOptima Health's Board of Directors, employees, members, and the local community. The incumbent will build and maintain strong relationships with CalOptima Health employees, providers, and local stakeholders who will help to combat inequities.
Position Information: - Department: Equity and Community Health
- Salary Grade: 324 - $216,737 - $346,778 ($104.20 - $166.7201)
- Work Arrangement: Partial Telework
**This position is eligible for telework in California.**
Duties & Responsibilities: - 50% - Leadership Functions
- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
- Plans, organizes, directs, and coordinates the CalOptima Health approach to health equity.
- Manages direct reports, including hiring, planning, design, implementation, training, and reporting of specified health equity initiatives.
- Mentors the professional performance and development of subordinate staff.
- Works collaboratively and promotes teamwork within assigned departments as well as with other departments to achieve effective message delivery, both internally and externally, through a variety of communication tools.
- Promotes a positive, mission-driven, public image of CalOptima Health with local and federal (as applicable) leaders.
- Serves as primary backup for the CHEO and attends regular health equity meetings with key constituents to build relationships, share best practices and health equity tactics, hear feedback, continually improve the health equity plan, and provide quality resources or services that add value for CalOptima Health members.
- Oversees the development of department policies and procedures to ensure health equity focus.
- Helps ensure employees, subcontractors, and Network Provider department staff receive mandatory diversity, equity, inclusion, and belonging (DEIB) training.
- Serves as a resource to departmental staff, internal departments, CalOptima Health providers, health networks, and the community.
- Provides oversight to the creation and implementation of programs and initiatives that support underrepresented populations, promote health equity, and address social determinants of health.
- 45% - Program Oversight
- Coordinates community initiatives aimed at advancing and aligning the health equity strategy and tactical workplan to reduce health disparities among specified populations.
- Researches evidence-based practices and nationally recognized criteria.
- Helps design and recommends opportunities to enhance efforts through scaling best practices, technology platforms or other culturally relevant modes of communication, and insights and perspectives generated by impacted and diverse stakeholders.
- Works collaboratively with internal and external partners and with external stakeholders and community organizations to address identified priority disparities and improve health quality and outcomes.
- Participates in strategy and program development across the organization and in the community to ensure that health equity is prioritized and addressed through internal health plan functions, operations, and external partnerships and initiatives.
- Works collaboratively with senior management teams at CalOptima Health and partners with agencies to ensure the strategic priorities of the organization are met.
- Facilitates community outreach strategies and partnerships towards health equity and best practices by identifying and addressing ethnic, cultural, or racial disparities in health quality and outcomes.
- Provides support in the design and implementation of CalOptima Health strategies and programs to ensure health equity is prioritized and addressed.
- Works with the CHEO and other leaders to ensure CalOptima Health's compliance with the California Department of Health Care Services (DHCS) and the Department of Managed Health Care (DMHC) on regulatory and contractual requirements.
- Tracks and analyze trends in healthcare disparities that impact our members.
- Engages and collaborates with the CHEO, leaders and staff, subcontractors, network providers and entities, including but not limited to, local community-based organizations, the local health department, behavioral health and social services, child welfare systems, and members of health equity efforts and initiatives.
- Assists with reviewing CalOptima Health policies and procedures to ensure they continually promote health equity where possible.
- Interprets research and helps implement strategies designed to identify and address root causes of health inequities throughout CalOptima Health's service area, which includes but is not limited to systemic racism, social determinants of health, and infrastructure barriers.
- Supports the development and implementation of targeted interventions to address and eliminate health inequities and disparities.
- Participates in state and industry work groups such as DHCS, DMHC, California Health Care Foundation (CHCF), National Committee for Quality Assurance (NCQA), Association for Community Affiliated Plans (ACAP), and California Association of Health Plans (CAHP)to expand influence on benefit design, regulations, and policy direction.
- 5% - Completes other projects and duties as assigned.
Minimum Qualifications: - Master's degree in social work promoting equity, inclusion and social justice is required PLUS 6 years of related experience in the health care industry required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
- 5 years of progressive supervisory/management experience.
- 5 years of experience in advocating for diversity, equity, and inclusion in health care and/or other settings, and an interest and involvement in the affairs of the health care community.
- 5 years of experience in developing and implementing initiatives/programs related to health equity.
Preferred Qualifications: - Direct work experience with the vulnerable and at-risk communities in Orange County.
- Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese).
- 5 years of experience advocating for and implementing change within a multicultural environment, preferably with some experience in project planning, developing, and implementing diversity, equity, and inclusion programs, managing outcomes, and using data to inform continuous decision-making and improvement.
- Experience facilitating large multi-stakeholder collaborations related to health equity is a plus.
- Proven track record of successful project and program leadership.
- Experience with historically underrepresented, low-income, traditionally disenfranchised, and differently labeled populations in diverse environments.
Required Licensure / Certifications: - Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 40% of the time.
Knowledge & Abilities:
- Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem-solve and possess project management skills.
- Work in a fast-paced environment and in an efficient manner.
- Manage multiple projects and identify opportunities for internal and external collaboration.
- Motivate and lead multi-program teams and external committees/coalitions.
- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
Physical Requirements (With or Without Accommodations): - Ability to visually read information from computer screens, forms and other printed materials and information.
- Ability to speak (enunciate) clearly in conversation and general communication.
- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
- Lifting and moving objects, patients and/or equipment 10 to 25 pounds
Work Environment:If located at the 500, 505 Building or a remote work location:
- Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
- There are no harmful environmental conditions present for this job.
- The noise level in this work environment is usually moderate.
If located at PACE:
- Work is typically indoors in a clinical setting serving the frail and elderly.
- There may be harmful or hazardous environmental conditions present for this job.
- The noise level in this work environment is usually moderate to loud.
If located in the Community:
- Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
- Employee will occasionally work outdoors in varied temperatures.
- There may be harmful or hazardous environmental conditions present for this job.
- The noise level in this work environment is usually moderate to loud.
About CalOptima Health:
CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay!
About our Benefits & Wellness options:
At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the
2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONSApplications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is
September 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview.The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet.
Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application.
CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.To apply, please visit: https://jobs.caloptima.org/jobs/sr-director-health-equity-sr-director-505-city-parkway-west-california-united-states
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