Volunteer Program Coordinator

The Position


Why join the Contra Costa Health Services Department?
Contra Costa Health Services (CCHS) is the largest department of the Contra Costa County government, employing more than 4,700 Full-Time Equivalents. CCHS is an integrated system of health care services that cover health at every level: the individual, the family, and the community. For low-income and uninsured residents of Contra Costa County, CCHS is the safety net, providing medical services not available to them elsewhere.

As a Volunteer Program Coordinator, you will coordinate the activities of the Volunteer Program within the Health Services Department. This is a rewarding opportunity that brings together the community and the department in accomplishing critical organizational goals. You will be responsible for planning, fundraising, and implementing the Volunteer Program. If you have experience coordinating volunteers and want to make an impact on your community, apply today!

We are looking to add one (1) Volunteer Program Coordinator to our dedicated Health Services team.

We are looking for someone who is:

• Able to problem solve. You will need to effectively analyze and address urgent issues.
• Supportive. You will offer appropriate training, guidance, and coaching to staff and volunteers.
• Able to communicate well. You will need to clearly relay crucial information in written and verbal forms to program staff and volunteers.
• Able to make good decisions. You should exercise good judgment when making decisions.
• Organized. You will recruit and organize committees of staff, volunteers, and clients to identify program needs.

What you will typically be responsible for:

• Researching existing services in the community and assisting in developing new volunteer programs or improving existing ones
• Soliciting individuals, corporations, and service organizations for donations necessary to maintain the Volunteer and Emergency Services Program
• Managing funds and goods for the Volunteer and Emergency Services Program, assuring that they are within budget
• Researching available funding and writing grant proposals
• Receiving requests or direct service referrals for volunteer program assistance
• Developing, maintaining, and compiling statistics for publishing quarterly and annual reports on the volunteer program
• Designing jobs and training volunteers

A few reasons you might love this job:

• You will experience unique opportunities to collaborate with internal and external partners.
• You will work independently and as part of a multidisciplinary team.
• Contra Costa County provides excellent healthcare, paid time off, and retirement benefits.

A few challenges you might face in this job:

• You will be responsible for a large geographical area.
• You will interact with a high volume of external partners and must maintain ongoing communication and relationships.
• You may experience time-sensitive recruitment and onboarding tasks that take place during disaster-based scenarios (i.e. pandemic, natural disaster).

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Decision Making: Choosing optimal courses of action in a timely manner
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
• General Physical Ability: Using strength, endurance, flexibility, balance, and coordination
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Using Technology: Working with electronic hardware and software applications
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Presentation Skill: Formally delivering information to groups
• Writing: Communicating effectively in writing
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Managing Performance: Ensuring superior individual and group performance
• Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change
• Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives

To read the complete job description, please visit the website, www.cccounty.us/hr

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. This position is used also in Employment and Human Services Department (EHSD) and the eligible list resulting from this recruitment could be used to fill vacancies in both Health Services and EHSD.

Minimum Qualifications

License Required: Candidates must possess and maintain throughout the duration of employment a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education: Possession of a bachelor degree from an accredited college or university with a major in business or public administration, social or behavioral sciences, volunteer administration, or a closely related field.

Experience: Three years of full-time experience coordinating or supervising volunteers in a public, nonprofit or private agency which included supervision of staff.

Substitution of Experience for Education: Successful completion of 60 semester or 90 quarter units from an accredited college or university which included a 3 semester or 5 quarter unit course in each of the following areas: English Composition, Business or Public Administration, Political Science or Government, Math or Statistics and Social or Behavioral Sciences and two additional years of qualifying experience may be substituted for the required bachelor Degree.

Selection Process

Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Interview Assessment: The online interview assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies and an overall passing score of 70% or higher. These may include, but are not limited to: Delivering Results, Legal & Regulatory Navigation, Leading Cross-Divisional Collaboration, and Project Management.Departmental Hiring Interview: Tentatively scheduled for the week of September 23, 2024.
Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Sanyukta Singh at sanyukta.singh@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 9/18/2024 11:59 PM Pacific

Contra Costa County, California United States View Map