Neighborhood Services Area Manager (Workforce Development Manager)

  • City of Sacramento, CA
  • Sacramento, California
  • Sep 06, 2024
Full Time Administration and Management
  • Salary: $105,167.59 - $147,981.35 Annually USD

Job Description

THE POSITION

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

IDEAL CANDIDATE STATEMENT
The City of Sacramento is seeking a Workforce Development Manager to join the Office of Innovation and Economic Development. The Workforce Development Manager will lead the Office’s Workforce Development/Childcare team. The ideal candidate will be a dynamic, innovative, and collaborative leader with extensive workforce development and economic development experience who seeks creative solutions to strengthen Sacramento’s workforce development system. They will have experience working with other public agencies, community-based organizations and the private sector to develop a workforce ecosystem that creates a talent pipeline to address the region’s economic needs. They will be a leader committed to inclusive economic development and growth that supports all of Sacramento’s residents and businesses especially those who have historically been underserved. The ideal candidate will have strong intrapersonal skills and the ability to communicate with staff, the community, workforce development/economic development organizations, major employers and city partners. They will have fiscal and administrative management experience. The Workforce Development team is both a grantee and grantor and therefore the ideal candidate will have experience with and knowledge of State and Federal grant regulations.

DEFINITION

Under limited direction, the Neighborhood Services Area Manager plans, organizes, and directs the staff and activities of an assigned geographical area of the City; assures consistent, quality neighborhood-oriented service delivery throughout the City; and facilitates resident knowledge of and access to City, County, and other public services.

DISTINGUISHING CHARACTERISTICS

This classification is populated with multiple incumbents. Neighborhood Services Area Managers perform administrative and supervisory duties related to the provision of neighborhood-oriented City services. Through policy direction and guidance to area teams, the incumbents serve as the liaison between the City and its neighborhoods and maintain extensive contact with public officials, department heads, employees, and the general public.

SUPERVISION RECEIVED AND EXERCISED

Direction is provided by the Director of Neighborhood Services or higher-level staff. Responsibilities include the direct and indirect supervision of management, supervisory, technical, and clerical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Typical duties may include, but are not limited to, the following:

- Provides key communication between the City and its neighborhoods; consults with residents and businesses on access to government; consults with city officials and departments on strategies for effective policy implementation; serves as a focal point of contact within each geographic area to resolve neighborhood concerns.
- Selects, assigns, reviews, and evaluates professional, technical, and clerical staff; may provide policy direction and guidance to area team; may direct operations of the City’s Code Enforcement staff, including a Code Action Team and a Housing and Dangerous Buildings Unit, for addressing severe problem properties.
- Works with elected officials and department heads to make decisions regarding programs, policies, and procedures that affect the geographical area of responsibility; formulates strategies for the enhancement and preservation of neighborhoods; develops comprehensive strategic plans, service delivery programs, and solutions to neighborhood problems in collaboration with the community, advisory bodies, and other public and private partners.
- Directs recreational out-of-school activities and other programs; monitors issues and activities, and assesses the health of the neighborhoods; works with business groups and Economic Development staff to revitalize older business corridors.
- Schedules, coordinates, and chairs regularly scheduled neighborhood leadership meetings; facilitates neighborhood meetings with outside departments and agencies; makes oral presentations before various audiences; represents the City and Neighborhood Services Department on boards and committees and to the media.
- Manages assigned budget; utilizes sound financial management practices; develops innovative ways to generate revenue, and implements programs within cost constraints; applies for and manages grants; prepares issue papers, City Council reports, memoranda, correspondence, brochures, pamphlets, newsletters, and other informational materials; develops policies and procedures.
- Provides exceptional customer service to those contacted in the course of work.
- Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

QUALIFICATIONS

Knowledge of:

- Principles and practices of effective management and supervision.
- Principles and techniques of project management.
- Municipal finance and budgeting, including funding sources.
- Hearing procedures and due process.
- Public and private grantsmanship.
- Urban planning, redevelopment, and neighborhood revitalization.
- Community mobilization and empowerment.
- Effective out-of-school activities, childcare, or youth development programs.
- State and municipal codes and laws relating to zoning and neighborhood maintenance.
- Principles and practices of effective marketing, public relations and promotion.
- Processes and methods used in strategic planning.
- Sufficient mathematical skills for appropriate budget management.
- Report writing techniques and statistical concepts and methods.

Skill in:

- Public speaking.
- Use of modern office equipment including computers, computer applications and software.

Ability to:

- Plan, organize, direct, and supervise the work of subordinate staff.
- Plan, organize, and facilitate meetings.
- Prepare and make effective presentations to large and sometimes difficult groups.
- Work long and varied hours, including evenings and/or weekends if required.
- Establish and maintain cooperative working relationships with elected officials, department heads, neighborhood groups, outside agencies, and the general public, including people of diverse backgrounds and interests.
- Advocate for neighborhood areas and residents as appropriate.
- Prepare, administer, and monitor budget for assigned area.
- Communicate clearly and concisely, verbally and in writing.

EXPERIENCE AND EDUCATION

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Six years of progressively responsible leadership experience in:

- A municipal service organization including but not limited to: parks and recreation, code enforcement, law enforcement, community development, or land use planning; or
- As the director of a community based organization or non-profit development corporation; or
- As a high-level project manager responsible for managing complex projects for a service organization; or
- As a lead representative of an elected official.

Education:

Possession of a Bachelor’s degree from a four-year accredited college or university with a major in public or business administration, resource management, urban planning, community development, political science, social services, park or recreation administration, public relations, or a related field.

Substitution:

Additional qualifying experience may be substituted for the required education on a year-for-year basis.

PROOF OF EDUCATION

Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.

SPECIAL QUALIFICATIONS

Driver License:

Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.

THE SELECTION PROCEDURE

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.

1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ;
  • Employment applications must be submitted online; paper applications will not be accepted.
  • Employment applications will be considered incomplete and will be disqualified:
  • If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
  • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
  • Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
  • Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.
2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ;
  • Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted.
  • Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed.
  • A resume will not substitute for the information required in the supplemental questionnaire.
  • Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process.
3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.

4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process.

5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.

QUESTIONS:
For questions concerning this job announcement and the application process:
  • Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.
  • For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627.
  • Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ;
  • Send an email to employment@cityofsacramento.org ; or
  • Call the Human Resources Department at (916) 808-5726


Bilingual Pay
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.

Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.

Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Additional Information

Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf

Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html

Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf

Closing Date/Time: 10/3/2024 11:59 PM Pacific

Base Pay

105,167

Job Address

Sacramento, California United States View Map