CAREER DESCRIPTIONBUSINESS OPERATIONS & CONTRACT ADMINISTRATOR(Business Services Administrator) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the ranged listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC This recruitment will establish an
open eligible list. The eligible list established through this recruitment will be used to fill current and future Business Services Administrators vacancies within Child Support Services. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY HAS BEEN EXTENDED TO MONDAY, SEPTEMBER 16, 2024 @ 11:59 PM (PST) DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and is currently scheduled to close on
Wednesday, September 11, 2024, at 11:59 PM (PST). Qualified applicants are encouraged to apply immediately
CHILD SUPPORT SERVICESChild Support Services (CSS) is an award-winning, forward-thinking agency of over 330 professionals, dedicated to helping parents financially support their children. The core mission is assisting parents in establishing paternity, establishing financial and medical child support orders, and facilitating the payment of that support through various means, including court action. Under the direction of the Department Director, CSS delivers human services to the community based on a balanced approach emphasizing Customers, Staff, Business Efficiencies, and Performance. CSS also works in close partnership with the Orange County Superior Court, California Department of Child Support Services, and other local child support agencies throughout California.
Click here for more information of Child Support Services.
Click here for more information on the County of Orange
THE OPPORTUNITYThe Business Service Administrator will supervise and oversee an administrative functional area that includes but is not limited to, purchasing goods/services, contract management, credit card program, preparation of Board of Supervisors items, asset management and surplus program, inventory management, vendor management, and travel desk. Additionally, they will carry out analytical and administrative duties to ensure that their specific assignment adheres to procurement/contracts policy, government codes, and other applicable statutes.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIESThe ideal candidate will possess four (4) or more years of experience in managing procurement process and contract administration, including negotiation, monitoring and compliance. While not required, having two (2) years of supervisory experience is highly desirable.
Technical Skills | Procurement and Contract Administration- Experience conducting various methods of solicitations, establishing various contract types and advising the appropriate methods based on the customer/stakeholder needs
- Experience in researching, analyzing, and organizing technical specifications, scopes of works, and serving as an advisor for an overall successful solicitation process
- Experience in developing/analyzing appropriate solicitation types including evaluation criteria, appropriate scoring for proposals/bids
- Experience in facilitating evaluation panels and supplier interviews during the solicitation process
- Developing, drafting, negotiating, and administering contracts
- Evaluating and analyzing supplier capacity, capability, and managing supplier performance and relationships
- Interpreting and correctly applying County regulations, policies and procedures related to procurement, contracting (development and administration), fiscal, compliance, as well as various funding source requirements, including State and Federal
- Proficiency in managing various administrative activities, such as contract compliance, asset management and surplus program, inventory management, vendor management, ensuring effective operations and adherence to policies and procedures
- Experience in leading and managing items requiring Board of Supervisors approval, from inception to completion, including timeline development, progress tracking & executive communication
Results Focused | Decision Making- Consistently demonstrates a sense of urgency in completing tasks and projects, ensuring timely and effective results
- Meets or exceeds expectations in both the quality and quantity of work delivered, demonstrating reliability and efficiency
- Anticipates and addresses customer needs proactively, ensuring high levels of satisfaction and service excellence
- Integrates risk management strategies into decision-making processes, identifying potential risks and implementing mitigation measures
- Demonstrate experience and knowledge in the interpretation and analysis of legislative changes, laws, regulations, policies and procedures pertinent to County, State, & Federal
- Makes informed decisions based on a thorough assessment of risks and benefits
Planning and Organization- Effectively prioritizes multiple tasks and competing demands, ensuring that critical items are addressed within established deadlines
- Analyzes and forecasts future resource needs to support planning efforts and strategic goals
- Supports strategic planning by identifying resource gaps and solutions
- Provides comprehensive support for planning activities, including identifying opportunities for process improvements and resource optimization
Effective Communication- Delivers clear, professional communication in both verbal and written forms at all levels of the organization, and internal and external partners, including communicating with County Executives
- Ability to convey complex information in an understandable manner
- Maintains open and productive communication with colleagues, stakeholders, and the public, facilitating collaboration and information exchange
- Prepares and presents information in a clear, logical, and engaging manner, including reports, presentations, and other documentation
- Creates reports, presentations, and documentation that effectively communicate key point
Collaboration | Teamwork- Establishes and maintains strong working relationships with internal and external stakeholders, fostering a collaborative environment
- Respects and values diversity, actively seeking and incorporating diverse perspectives and ideas
- Freely shares specialized knowledge and expertise with others, contributing to the development and growth of team members
- Promotes a positive and supportive work environment, addressing conflicts constructively and encouraging team cohesion
Supervision | Leadership- Effectively organizes and manages staff to achieve departmental goals and objectives, ensuring alignment with organizational priorities
- Actively seeks and positively responds to staff recommendations for improving productivity and service delivery
- Coaches and inspires team members to excel in their roles, fostering a culture of high performance and innovation
- Adheres to high ethical standards in all work assignments, decision-making processes, and interactions with others
- Demonstrates integrity and professionalism in decision-making and interactions
- Ability to create and deliver training programs and materials to engage and educate staff and stakeholders
MINIMUM QUALIFICATIONSClick
here to learn more about the Minimum Qualifications for the
Business Services Administrator classification as well as the physical & mental requirements and the environmental conditions.
Special Requirements: Must pass a background investigation to the satisfaction of the Department of Child Support Services.
RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Application Appraisal Panel (AAP)| Application Review (100% Weighted)
An Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application and supplemental questionnaire for job knowledge, competencies and related experience described above.
Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
VETERANS EMPLOYMENT PREFERENCEThe County of Orange is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATIONPlease see below for important information regarding COVID-19 related recommendations.Effective April 3, 2023, it is strongly recommended that County employees working in healthcare settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
EMAIL NOTIFICATIONEmail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONSClick here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact
Candace Jones at (714) 347-8302 or
cjones@css.ocgov.com . EEO INFORMATION
Orange County, as an equal employment opportunity employer,encourages applicants from diverse backgrounds to apply.Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information . - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 9/16/2024 11:59 PM Pacific
