Student Success Coach - SHP AdmissionsLubbock
38406BR
Position DescriptionContributes to the advancement of institutional student success.
Major/Essential Functions- Represents TTUHSC School of Health Professions to prospective students, current students, staff, and faculty to attract quality applicants and achieve enrollment goals.
- Demonstrate experience managing multiple, diverse projects simultaneously
- Demonstrate the ability to thrive in a fast-paced environment with attention to detail, organization, collaboration, and flexibility.
- Prepare and maintain individualized degree plans for HML students utilizing DegreeWorks for the Healthcare Management and Leadership department.
- Process add/drop, withdrawal, and leave of absence requests while supporting SHP enrollment and retention initiatives.
- Provide advising and student engagement outreach for all HML students, fostering valuable and supportive relationships.
- Advise students on academic progressions for the Healthcare Management and Leadership department.
- Assist students in identifying appropriate SHP and institutional resources.
- Maintain thorough and accurate records of every student advising interaction using various digital resources and information management systems.
- Stay current on HML program requirements, course offerings, important dates, SHP, and institutional educational resources.
- Assist with Banner and Xtender Tasks to include, digital imaging and indexing.
- Assist with SHP Enrollment Management tasks.
- Assist in answering phones and fielding questions about the School of Health Professions.
- Maintain strict confidentiality for applicants, current students, faculty and staff.
- Assist with School of Health Professions special events.
- Maintain the ability to work well with co-workers, faculty, staff, and students, provide excellent customer service and multitask with ease.
- Support new HML student engagement and enrollment management initiatives.
- Demonstrate integrity, professional maturity, commitment, and accountability according to the five values described in our Values-Based Culture: One Team, Kind Hearted, Integrity, Visionary, Beyond Service.
- Contribute to the overall success of the University and SHP by performing other duties as assigned.
- Observe work safety rules.
Required QualificationsBachelor's degree in a related area of study and 2 years of student support experience in a mentoring, advising, tutoring, or related capacity.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=870732All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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