Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.The Network Engineer provides excellent customer service, resolves problems in a timely manner, communicates effectively, and is a positive contributor to the Denton County Technology Services Team.
Examples of Duties Network and Infrastructure Management:
- Installs, maintains, configures, troubleshoots, and upgrades network equipment (routers, switches, firewalls, VPNs, wireless infrastructure, and uninterruptible power supplies).
- Monitors network performance and optimizes infrastructure for high availability and minimal downtime.
- Maintains and organizes data centers, communication rooms, patch panels, and cross-connects.
- Monitors network performance and makes recommendations for improvements.
- Manages and troubleshoots telecommunication circuits and develops strategies to reduce costs.
- Develops and implements backup procedures to ensure high availability of network services
- Designs, installs, labels, and manages indoor and outdoor fiber optic and copper data cabling per county specifications and industry best practices and standards.
Telecommunication Systems:
- Installs, maintains, troubleshoots, and upgrades telephone systems (telephones, voicemail, call center applications, servers).
- Integrates voicemail systems with county network and email systems.
Vendor and Project Coordination:
- Coordinates and supervises vendors and consultants hired by Denton County.
- Develops, maintains, and communicates project plans and schedules.
- Prioritizes requirements and coordinates human and financial resources.
Documentation and Inventory:
- Maintains an accurate inventory list and documentation for all network and telephone equipment and related processes.
- Documents procedures, creates network diagrams, and creates reference documents.
Security and Compliance:
- Implements and manages network security measures, including firewalls, network access control solutions, and intrusion detection systems.
- Follows county policies and best practices related to information security.
- Protects the confidentiality, integrity, and availability of Denton County computer systems and electronic records.
- Operates as a Denton County cybersecurity champion and promotes a cybersecurity-minded culture.
- Supports compliance with CJIS, HIPAA, and other information security regulations.
- Conducts regular network assessments and audits to identify potential vulnerabilities and areas for improvement.
General Responsibilities:
- Provides technical support and training to staff on network-related issues and new technologies.
- Collaborates with staff to integrate network systems with other organizational systems and applications.
- Stays current with new technologies and industry trends to recommend upgrades and improvements.
- Participates in disaster recovery planning and testing to ensure network resilience and business continuity.
- Displays and reflects the culture, mission, vision, values, and direction of the department.
- Ensures regular and punctual attendance.
- Performs other related duties as required.
Minimum Qualifications - High School Diploma or GED and a minimum three years of experience in a related field; or an equivalent combination of education and related experience required.
- Bachelor's degree in related field preferred.
- Position may require various computer or technical-related certifications.
- Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment.
- Must not have any Class B misdemeanor or higher convictions or deferred adjudications.
Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list.
T HE ANTICIPATED START DATE AND SALARY FOR THIS POSITION IS OCTOBER 2, 2024 PENDING COMMISSIONERS COURT APPROVAL OF FINAL BUDGET. Closing Date/Time: Continuous
