Description CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions.
SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans.
CLASSIFICATION SUMMARY The Administrative Assistant serves as the primary point of contact for the company contracted to conduct ambulance billing, and serves in a support role for the Emergency Medical Services and Training Divisions. Under the supervision of the Administrative Assistant, this role performs all of the general clerical duties required to support ambulance billing. Additionally, completes a number of different projects and tasks in support of the Emergency Medical and Training Divisions.
Examples of Work Performed (Illustrative Only) ESSENTIAL DUTIES The following list reflects the essential job duties and responsibilities of this classification, but is not considered all-inclusive. The incumbent will be expected to perform other related duties as assigned.
- Work in direct coordination with the contracted ambulance billing company to complete the following tasks:
- Review and send completed tickets and accompanying documentation to the billing company after quality assurance has been completed
- Review the Batch Report to ensure the tickets sent match the number of tickets received by the billing company
- Assist with gathering information to complete the missing information received in the Insufficient Documentation List
- Assist with directing quality of patient care concerns to the Fire Department Deputy Chief of Operations.
Assist the position assigned to process public record requests related to the Fire Department by obtaining the requested information and redacting protected information Provide support to the Training and Emergency Medical Services Divisions by completing the following tasks:
- Complete records management data entry
- Assist with preparing quarterly reports
- Assist with tracking emergency medical and fire qualifications
Assist with record requests related to emergency medical incidentsPerforms other related duties as assigned
Employment Standards MINIMUM QUALIFICATIONS This position requires an associate’s degree and two years of general office-clerical experience, customer service experience involving extensive contact with the public, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above.
- Must pass a criminal background investigation.
- Must maintain a level of mental and physical fitness required to perform the essential functions of this classification.
- Must have a valid driver’s license
- Must maintain regular attendance and punctuality.
- Must demonstrate proficiency with the technology required for the position.
Supplemental Requirements REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES The Administrative Assistant must demonstrate the following skills and abilities:
- Ability to collaborate and work effectively with the contracted ambulance billing company
- Ability to complete work with a high attention to quality and detail
- Ability to work with and protect confidential information
- Ability to foster a collaborative environment with department personnel, City of Kennewick staff, customers, and the contracted ambulance billing company
- Ability to meet deadlines and complete work with minimal oversight
- Ability to communicate effectively, both orally and in writing
- Demonstrated ability to use technology required for the position
KEY RELATIONSHIPS As with all members of the department, the Administrative Assistant must conduct themselves in professional, kind, caring, and compassionate manner. The Administrative Assistant must work well with the internal and external customers, the company contracted to complete ambulance billing, and all City of Kennewick staff.
PHYSICAL DEMANDS The Administrative Assistant work activity requires moderate strength endurance and aerobic capacity. The nature of this position requires an ability to work sitting in a chair for long periods, and requires periodic lifting of boxes of files. Physical demands include but are not limited to:
- Regular sitting, standing, walking, and fine manipulation skills
- Manual dexterity and visual acuity to operate a variety of mechanical and office equipment
- Regularly talk, hear/listen and see/observe
- Must occasionally be able to lift 1- to 25 pounds
WORKING CONDITIONS The initial work schedule for this classification will be full-time, Monday through Friday from 8:00am to 5:00pm, for the first six months. After six months of employment, a request for an alternate work schedule may be made. While the position will typically be limited to 40 hours per week, overtime may be occasionally required. The work typically takes place in an office environment or classroom setting. Although a regular workspace is assigned, the nature of the work may require driving between various work locations. This classification is non-exempt under the FLSA.
The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law.
Paid Holidays12 per year (9 scheduled; 3 “floating”)
New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed.
Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked.
Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours
Retirement PlanAll City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov )
PERS Employee Contribution Rate Employer Contribution RatePlan II 6.36% 9.11%
Plan III Employee Choice (see booklet) 9.11%
Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org )
Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents.
Life Insurance1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna).
Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna).
Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses.
Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling.
Other Benefits Offered - Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care)
- Aflac Supplemental Insurance
- Tuition Assistance
- Bereavement Leave
- Overtime
- Direct Deposit (paydays are 5th and 20th of the month)
Closing Date/Time: 9/15/2024 11:59 PM Pacific
