Apply By:09/18/24
Division:Community Assistance Division
Management Level:Individual Contributor
Scheduled Weekly Hours:40
Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Description: TheChild Support Financial Specialist role is a great opportunityfor someone who:
- Has a strong attention to detail.
- Enjoys collaborating with different teams to assist clients.
- Has a passion for helping their community.
If this sounds like you, Jefferson County Human Services’
Child Support Financial Specialist rolemay be what you’ve been searching for!
The
Child Support Financial Specialist is responsible for performing highly skilled technical services pertaining to child support enforcement, ensuring a high level of accuracy in accounting methods and practices. This individual is also responsible for various administrative support tasks, filing, and supporting the front office as needed. The
Financial Specialist works to ensure adherence to strict Federal, State, County and local laws and regulations pertaining to collection and distribution of child support funds.
Hiring Range: $21.48 -$23.14 USD Hourly Compensation will be determined based on education, experience, and skills.
This is a hybrid position that has a flexible work schedule for either 4 or 5 days per week excluding weekends. While in training, work in the office will be required. Once trained, there is a minimum expectation of one day per week in the office.
Jeffco offers a work community that strives to promote the development, strategic vision, scope for work and inclusion practices to strengthen and advance shared departmental goals and alignment with the county strategic plan.
Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work and more. For more information, click here for our Total Rewards summary.
Essential Duties: The
Child Support Financial Specialistis responsible for:
- Ensuring proper posting of monthly support obligations.
- Accessing, researching and analyzing financial information to determine arrears balances.
- Allocating child support payments which have been received. Deciding which balances to apply funds to, e.g., current support, arrears, state debt, etc.
- Ensuring that billing to CSE is valid and is applied to the correct accounts.
- Providing customer service, including resolving client disputes and questions.
- Processing multiple obligee cases. Enabling ACSES to allocate money to the correct obligee.
- Ensuring proper and necessary documentation is supplied to a client's assisted housing agency.
- Assisting child support specialists with financial functions.
- Other duties and responsibilities as assigned.
Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimum Qualifications :
- High School diploma or equivalentand;
- 1 year of work-related experience.
- Or an equivalent combination of education and experience.
What does work-related experience look like to us?It could include one or more of the following:
- Experience with Child Support Service
- Experience using ACSES
- Experience with Finance or Accounting
Preferred Knowledge, Skills and Abilities:
- Strong customer service skills
- Strong written and oral communication
- Ability to articulate clearly and effectively to varying levels of customer
- Experience with Microsoft Office/Microsoft 365
- Experience entering and tracking data
- Strong attention to detail
- Strong time management and prioritization skills
- Provide other administrative and technical support as needed
Additional Job Information: - Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, post-employmentfingerprintcheck and/or references.
- Please note that supplemental questions requiring a written response will serve as a writing sample.
- Current Jefferson County employees must apply through their employee profile in Workday.
How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities .
Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal .
For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs
Questions: - County Recruitment Team: 303-271-8400 or careertalent@jeffco.us
- Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org
- Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us
Education:Experience:Work Experience: Minimum one year
Certifications:Languages:Category:Health & Human Services
