SummaryThis position is designed to provide excellent customer service to the customers of the City's Water Utility Department.
Essential Duties and Responsibilities- Processes payments from customers in person, mail, dropbox, online and by phone. Cash handling daily for payment processing.
- Scans data and compiles records and reports.
- Gives information to customers and employees.
- Prepares, issues, and sends out receipts, bills, policies, and billing statements.
- Operates computer terminal to input and retrieve data.
- Operates office machines such as computer, copier, fax, adding, and calculating machines.
- Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
- Greets and assists visitors.
Supervisory Responsibilities This job has no supervisory responsibilities.
Education and/or ExperienceHigh school diploma or general education degree (GED); and two years of recent related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, RegistrationsBilingual preferred.
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
To learn more details, vist our
benefits page.
