Assistant Director, Transportation (Business Support Services)

  • City of Austin, TX
  • Austin, Texas
  • Aug 29, 2024
Full Time Clerical and Administrative Support Transportation or Transit

Job Description

Minimum Qualifications
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Planning, Engineering, Construction Management, Business, or Public Administration, plus six (6) years of related experience in a field related to the position, including three (3) years of experience which were in a supervisory or management capacity.

Licenses and Certifications Required:
None.

Notes to Applicants
To view the detailed Recruitment Profile for this position, please click here .

To view the City of Austin recruitment video, please click here. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

Regarding Your Application:

  • A detailed and complete Employment Application is required. A Résumé and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Incomplete applications will not be considered.
  • Statements such as “See Résumé” will not be accepted, and a résumé alone will not be accepted in lieu of a complete online application.
  • Verification of employment history dates on resume should match online Employment Application.
  • Employment history dates must include month and year.
  • This position has been approved for a Criminal Background Investigation ( CBI ).
  • To ensure consideration, candidates should apply by September 28, 2024.
  • To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration.
  • This position is subject to the Texas Open Records Act.
Pay Range
$164,000 to $174,000
Hours
8:00AM - 5:00PM Monday - Friday
  • Hours may vary depending upon business needs
  • telework is not an option for this position at this time
Job Close Date Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. Mopac Expressway Bldg. V, Suite 300, Austin Tx, 78746 Preferred Qualifications
The ideal candidate will be a forward-thinking leader with a proven track record of implementing impactful programs and initiatives. The successful candidate will have significant experience identifying risk and promoting resiliency. With the ability to view understand the financial impact of outcomes, this position will look for and implement efficiencies while maintaining the current level of service. The selected candidate will be a servant leader with the ability to synthesize complex information for streamlining systems integrations.

The following core competencies are important for this role:

  • Community Collaborator - Experience in presenting complex information strategies to public stakeholders, management, City Manager’s Office, Boards and Commissions, and City Council.
  • Boundaryless Perspective - Demonstrated ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present.
  • Customer Focused - Strives to deliver high-quality results and superior service that exceeds expectations while remaining mindful of the needs and perspective of both our internal and external customers.
  • Thinks Strategically - Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy, and implement in a clear and concise manner.
  • Administration Skills - Proven ability to lead and manage a diverse team within a dynamic environment while remaining compliant and transparent.
  • Social Intelligence - Ability to connect to others in a deep and direct way; to sense reactions and stimulate desired interactions.
  • Certified Public Manager
  • Lean Six Sigma Certification


Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Manages division and section activities, including audits of existing facilities, equipment, and personnel to ensure effectiveness and efficiency. Identifies and analyzes trends, and determines methodologies to implement change. Oversees departmental fiscal, human resources, budgetary, administrative, legislative, and shared services policies and procedures. Develops and implements short- and long-range plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation. Determines goals, objectives, and resource requirements for activities within the division. Develops, revises, and implements standard operating practices, policies, and procedures governing the division. Ensures division is in compliance with all City practices, policies, and procedures. Serves as the Emergency Response Management Coordinator and may be called upon to lead emergency response to provide inter-city assistance. Coordinates the department’s shelter management team and ensures the department is prepared for emergency response to disasters. Reviews, approves, and implements quality and safety systems and programs. Ensures the department has resiliency planning in place to ensure and accelerate recovery from events. Assists and oversees the preparation, presentation, and monitoring of the departmental budget; and ensures the department operates within appropriated budget. Represents the department at City Council, citizens groups, and boards and commissions meetings. Provides support to other City departments and agencies on an enterprise basis. Prepares and presents reports by compiling, reviewing, and analyzing data; provides written or oral reports regarding transportation functions for the City.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of fiscal planning and budget preparation.


  • Knowledge of Federal, State, and Local laws and ordinances.


  • Knowledge of City practices, policies, and procedures.


  • Knowledge of technical aspects of maintenance and repair operations.


  • Knowledge of supervisory and managerial techniques and principles.


  • Knowledge of equity concepts, including experience in applying equity frameworks to established laws, ordinances, and long-standing practices.


  • Skill in oral and written communications.


  • Skill in handling multiple tasks and prioritizing.


  • Skill in using computers and related software applications.


  • Skill in data analysis and problem solving.


  • Skill in managing multiple programs, projects, and tasks.


  • Skill in management of emergency-related incidents.


  • Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces.


  • Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships.


  • Ability to establish and maintain excellent communication and working relationships with City Management, City Council, Boards and Commissions, City employees, and the public.


Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Assistant Director, Transportation are graduation with a Bachelor’s degree from an accredited college or university with major coursework in Planning, Engineering, Construction Management, Business, or Public Administration, plus six (6) years of related experience in a field related to the position, including three (3) years of experience which were in a supervisory or management capacity. Do you meet these minimum qualifications?
  • Yes
  • No
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
  • I acknowledge and understand this position requires a Criminal Background Investigation.
* Please briefly discuss your experience with the administration of Transportation user fees.
(Open Ended Question)
* Are you a Certified Public Manager?
  • Yes
  • No
* Do you have a Lean Six Sigma Certification or similar?
  • Yes
  • No


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

Job Address

Austin, Texas United States View Map