Position SummaryEMPLOYER-PAID PENSION PLAN ( NEVADA PERS)COMPETITIVE SALARY & BENEFITS PACKAGE. As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status.Position Summary:Coordinates the referral of patients to medical specialists as requested by physicians, including determining appropriate medical center affiliate to which to refer patients and obtaining pre-authorization for the referral. Acts as lead specialist on an assigned shift.
Job RequirementEducation/Experience:Equivalent to graduation from high school and four (4) years of experience in the health care field as a medical office assistant or comparable experience, one (1) year of which were in an acute care hospital.
Additional and/or Preferred Position Requirements- A minimum of 3 years of experience working directly with insurance providers or in patient referral processing, prior authorizations, demonstrating the necessary knowledge, skills, and competencies
- Prior experience in healthcare or clinic patient registration and/or scheduling
- 1+ years of experience training and leading team members
- Experience with Epic software is preferred
- Strong focus on customer service
- Capable of managing multiple complex projects effectively
- Exceptional written and verbal communication skills, along with time management, mentoring, and leadership abilities
- Strong critical thinking and problem-solving skills are highly preferred
- Committed to taking accountability and following through with delegated tasks
- Proficient in professional and effective communication, both written and verbal, with attention to accurate spelling and grammar
- Ability to thrive in a fast-paced environment and proactively analyze and resolve issues
Knowledge, Skills, Abilities, and Physical RequirementsKnowledge of:Medical terminology; physician medical specialties; community medical/health care services; computers and associated software; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposable of hazardous materials; department and hospital emergency response policies and procedures.
Skill in:Organizing and prioritizing work; maintaining information/data; using a personal computer and application software programs; networking with other health care organizations; communicating effectively with a wide variety of people from diverse socio-economic and ethnic and backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.
Physical Requirements and Working Conditions:Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated for long periods of time and maintain concentration, vision to read printed materials and a VDT screen, and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.
The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package:
- Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front
- Vestingin the pension plan after 5 years of qualifying employment!
- Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage
- Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc.
- Extended Illness Bank (a/k/a Sick Bank)
- 457 Deferred Compensation Plan
- Comprehensive Group Health Insurance Plan
- Nevada has no State Income Tax
- No Social Security (FICA) Deduction
As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients.We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: Continuous