Nestled at the bucolic base of picturesque Mt. Diablo, the City of Clayton is in close proximity to the greater San Francisco Bay Area with all the amenities, sports, and cultural opportunities that area offers. Clayton prides itself on being a safe, family-oriented community of approximately 11,431 people with friendly neighborhoods and a rich tradition of community activism. The City of Clayton is a general law city with a council-manager form of government that consists of five elected City Councilmembers. The Councilmembers are the decision and policy makers of the city while the City Manager is hired by the Council to oversee the day-to-day operations as well as implement the Council’s policies. The City organization is made up of five departments: Legislative, Administration/Finance, Public Works, Community Development, and Police. Fire services are provided by the Contra Costa County Fire Protection District, water services by Contra Costa Water District and wastewater collection services are performed by the City of Concord. The City is supported by a FY 2022-23 budget of $13.5 million and 27.4 FTEs.
Appointed by and serving at the pleasure of the City Council, the City Manager acts as the Chief Executive Officer for the City of Clayton’s government and is responsible for managing all City departments and carrying out City-Council adopted policy. The City Manager provides leadership to professional staff and municipal employees, as well as strategic guidance for all City functions and services. The City Council is seeking an ethical and approachable leader, who embraces open government and transparency. The ideal candidate is a strong generalist with a solid background in managing municipal finances. The new City Manager possesses well rounded city management skills and must be comfortable in this small town, “ roll-up-your-sleeves” hands-on role. Experience working with planning/land use matters and well-honed finance skills will be looked upon favorably. The ideal candidate will possess no less than ten (10) years of increasingly responsible experience performing complex budgetary, financial, policy and organizational analysis duties. Experience working directly with an elected council or board is preferred. A Bachelor’s degree in public administration, business, or a related field is desirable with a Master’s degree preferred.
The previous City Manager’s salary was $228,000. The salary for the incoming City Manager is negotiable and dependent upon experience and qualifications of the selected candidate. The City also offers an outstanding benefits package. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Gary Phillips at (916) 784-9080.
Filing Deadline: Open Until Filled
Jul 14, 2024
Full Time
Nestled at the bucolic base of picturesque Mt. Diablo, the City of Clayton is in close proximity to the greater San Francisco Bay Area with all the amenities, sports, and cultural opportunities that area offers. Clayton prides itself on being a safe, family-oriented community of approximately 11,431 people with friendly neighborhoods and a rich tradition of community activism. The City of Clayton is a general law city with a council-manager form of government that consists of five elected City Councilmembers. The Councilmembers are the decision and policy makers of the city while the City Manager is hired by the Council to oversee the day-to-day operations as well as implement the Council’s policies. The City organization is made up of five departments: Legislative, Administration/Finance, Public Works, Community Development, and Police. Fire services are provided by the Contra Costa County Fire Protection District, water services by Contra Costa Water District and wastewater collection services are performed by the City of Concord. The City is supported by a FY 2022-23 budget of $13.5 million and 27.4 FTEs.
Appointed by and serving at the pleasure of the City Council, the City Manager acts as the Chief Executive Officer for the City of Clayton’s government and is responsible for managing all City departments and carrying out City-Council adopted policy. The City Manager provides leadership to professional staff and municipal employees, as well as strategic guidance for all City functions and services. The City Council is seeking an ethical and approachable leader, who embraces open government and transparency. The ideal candidate is a strong generalist with a solid background in managing municipal finances. The new City Manager possesses well rounded city management skills and must be comfortable in this small town, “ roll-up-your-sleeves” hands-on role. Experience working with planning/land use matters and well-honed finance skills will be looked upon favorably. The ideal candidate will possess no less than ten (10) years of increasingly responsible experience performing complex budgetary, financial, policy and organizational analysis duties. Experience working directly with an elected council or board is preferred. A Bachelor’s degree in public administration, business, or a related field is desirable with a Master’s degree preferred.
The previous City Manager’s salary was $228,000. The salary for the incoming City Manager is negotiable and dependent upon experience and qualifications of the selected candidate. The City also offers an outstanding benefits package. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Gary Phillips at (916) 784-9080.
Filing Deadline: Open Until Filled
Just 60 miles north of San Diego, lies the beautiful city of Murrieta, CA, offering natural scenic beauty, abundant recreation, and many growing opportunities. Dotted with towering oak trees, sycamores, valleys of grass, and natural hot springs, Murrieta offers a safe and exciting home for its residents and visitors alike. Those living in the community find distinguished schools, excellent medical facilities, expanding employment opportunities, and one of the lowest crime rates in Southern California. Murrieta is just 10 miles from many local wineries offering marvelous views and tastings. The City also provides 53 parks, which offer facilities for picnics and sports, and many hiking and equestrian trails.
Murrieta is a stable , full-service city with its’ own Police, Fire, Library and Parks that has a Council-Manager form of government in which the mayor and council members set policy and daily operations are managed by the City Manager. The new City Manager will join a well-established, thriving, and beautiful community led by a conservative City Council in the heart of Southwest Riverside County that takes pride in the City and its employees. The ideal candidate will be a decisive and collaborative leader with broad experience navigating the politics of local governance and a champion of transparent and customer service-oriented government. Passionate about public service, the ideal candidate will be engaged with both the residential and business communities and will instill within the organization a spirit of continuous improvement, accountability, and uncompromising integrity.
The City Council is prepared to offer a highly competitive salary for the region consistent with recent practices. The annual salary starts at $319,000 but is negotiable and dependent on the qualifications and experience of the selected candidate. The City also offers an excellent benefits package. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Gary Phillips at (916) 784-9080. Filing Deadline: July 28, 2024
Jun 28, 2024
Full Time
Just 60 miles north of San Diego, lies the beautiful city of Murrieta, CA, offering natural scenic beauty, abundant recreation, and many growing opportunities. Dotted with towering oak trees, sycamores, valleys of grass, and natural hot springs, Murrieta offers a safe and exciting home for its residents and visitors alike. Those living in the community find distinguished schools, excellent medical facilities, expanding employment opportunities, and one of the lowest crime rates in Southern California. Murrieta is just 10 miles from many local wineries offering marvelous views and tastings. The City also provides 53 parks, which offer facilities for picnics and sports, and many hiking and equestrian trails.
Murrieta is a stable , full-service city with its’ own Police, Fire, Library and Parks that has a Council-Manager form of government in which the mayor and council members set policy and daily operations are managed by the City Manager. The new City Manager will join a well-established, thriving, and beautiful community led by a conservative City Council in the heart of Southwest Riverside County that takes pride in the City and its employees. The ideal candidate will be a decisive and collaborative leader with broad experience navigating the politics of local governance and a champion of transparent and customer service-oriented government. Passionate about public service, the ideal candidate will be engaged with both the residential and business communities and will instill within the organization a spirit of continuous improvement, accountability, and uncompromising integrity.
The City Council is prepared to offer a highly competitive salary for the region consistent with recent practices. The annual salary starts at $319,000 but is negotiable and dependent on the qualifications and experience of the selected candidate. The City also offers an excellent benefits package. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Gary Phillips at (916) 784-9080. Filing Deadline: July 28, 2024
Innovative and Growing NC City Seeks Downtown and Business Development Manager
With one of the largest downtown footprints in North Carolina, the City of Wilson, NC , is primed for significant downtown and business development. The department director has overseen the downtown and business development responsibilities, but growth dictates the creation of a new role to focus on strategic alignment with goals. The new position of Downtown and Business Development Manager (Manager) will focus on creatively and strategically leading the community through a season of growth and opportunity.
As a result of restructuring within the city’s Planning and Community Revitalization department, this new position will enhance the groundwork laid by the department’s Planning and Community Revitalization Director and work collaboratively to execute strategic initiatives for Historic Downtown Wilson and key commercial corridors and historic business districts. This position supervises the downtown development and business development divisions in support of the department. The Manager will also serve as the downtown manager of a NC Main Street community and help support the Wilson Downtown Development Corporation and Wilson Downtown Properties nonprofit organizations, which are critical partners in the downtown revitalization effort.
About the Organization, Department, and Position:
The City of Wilson, which operates under a Council/Manager form of Government, is led by a Mayor and seven council members. The City Manager is the city’s chief executive officer and manages the day-to-day operations of 15 departments and over 700 employees.
The city’s recently completed Wilson Growing Together: The 2043 Comprehensive Plan guides future development and growth within Wilson and addresses many key issues, including growing intentionally, connecting people and places, fostering vibrant neighborhoods, promoting economic prosperity, conserving green places, creating active and thriving communities, plan implementation, and community engagement. The city’s FY 24-25 proposed budget is $271.8MM. Property taxes are budgeted at a rate of $.052 per $100 valuation, and the downtown Municipal Service Districts 1 and 2 are budgeted at a rate of $0.018 per $100 valuation.
Most notably, the Wilson City Council approved an estimated $280 million development project to be completed in Historic Downtown Wilson in Spring 2026. This project will feature a new downtown sports entertainment complex, which will house the Carolina Mudcats Minor League baseball team, to be renamed before their relocation to Wilson. A 100-room hotel, multi-family housing, and commercial development are also part of the plans for this significant development adjacent to the city's most renowned, award-winning, and unique destination, the Vollis Simpson Whirligig Park. More information about the City can be found here .
Reporting to the Planning and Community Revitalization Director, the Downtown and Business Development Manager will oversee a budget of approximately $1MM and lead five employees across two divisions—downtown development and business development. Wilson's downtown program is nationally accredited by Main Street America and is an active member of the North Carolina Main Street Program and the North Carolina Downtown Development Association. Historic Downtown Wilson has grown tremendously, seeing both public and private investment increase by leaps and bounds annually. With over 50 buildings in the process of redevelopment or future construction, along with the creation of a new minor league baseball stadium, adjacent hotel, and mixed-used project, Wilson's downtown area is poised for success. With plans to follow a similar model, the business development division is working to revitalize surrounding commercial corridors and historic business districts, including redeveloping the old Parkwood Mall site into a mixed-use center. This position's malleable work is for the flexible professional who can quickly adapt and change plans based on internal and external factors. This position will also work collaboratively with the Planning and Community Development Manager and the long-range planning and community development divisions, as projects and programs often are multidisciplinary.
Collaboration is vital among all departments and divisions in the city. This Manager collaborates with the planning and community development divisions on workforce and affordable housing issues and neighborhood revitalization strategies in areas where business districts and established neighborhoods meet. The Manager will work closely with the Wilson Downtown Wilson Development Corporation (WDDC), a non-profit organization partnering to revitalize Historic Downtown Wilson using the Main Street 4-Point Approach. In addition, the Manager will work closely with WDDC’s sister organization, Wilson Downtown Properties (WDP), a nonprofit organization partnering to revitalize Historic Downtown Wilson through property rehabilitation.
The WDDC and the WDP are each governed by a Board of Directors comprised of downtown business owners, property owners, non-profit leaders, downtown residents, citizens, and city and county representatives, all of which share a passion for revitalizing the heart of the city. The Manager will also work closely with the Vollis Simpson Whirligig Park and Museum nonprofit organization and its Board members - community leaders and city representatives dedicated to its mission. This organization owns and maintains the 30 large-scale, kinetic whirligig sculptures in the park and oversees programs and activities, including educational opportunities, events, festivals, the Farmers & Artisan Market, and the park's museum and gift shop.
Qualifications:
A bachelor's degree in urban planning, economic development, business and/or public administration, planning, community development, or a similar degree level of study and/or appropriate certification is required. A master’s degree is preferred. A minimum of five years of experience in the economic, downtown, commercial corridor, and business district development, or related fields, with a proven track record of successful plan, project, and program creation, implementation, and management, and three years of supervisory experience are required. An equivalent combination of education and experience that provides the required knowledge, skills, and abilities to perform the duties will be considered. Residency within the city limits is preferred for this position but not required.
Salary and Benefits: The salary range for this position is $81,652.26 - $143,242.93. Starting salary will depend on experience and qualifications. The city's comprehensive benefits package can be viewed here .
To apply, please visit https://www.governmentjobs.com/careers/developmentalassociates and click on the Downtown and Business Development Manager – City of Wilson, NC title.
All applications must be submitted online via the Developmental Associates application portal (link above) – NOT the city’s employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants should apply by July 26, 2024.
Successful semi-finalists will be invited to participate in virtual interviews and skill evaluation interviews on August 26-27, 2024 . Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Interviews with the leadership team will follow quickly at a subsequent time in person.
Direct inquiries to hiring@developmentalassociates.com
The City of Wilson, NC, is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position. To learn more about our selection process, visit https://developmentalassociates.com/client-openings/, select "Client Openings," and scroll down to "Important Information for Applicants."
Jun 25, 2024
Full Time
Innovative and Growing NC City Seeks Downtown and Business Development Manager
With one of the largest downtown footprints in North Carolina, the City of Wilson, NC , is primed for significant downtown and business development. The department director has overseen the downtown and business development responsibilities, but growth dictates the creation of a new role to focus on strategic alignment with goals. The new position of Downtown and Business Development Manager (Manager) will focus on creatively and strategically leading the community through a season of growth and opportunity.
As a result of restructuring within the city’s Planning and Community Revitalization department, this new position will enhance the groundwork laid by the department’s Planning and Community Revitalization Director and work collaboratively to execute strategic initiatives for Historic Downtown Wilson and key commercial corridors and historic business districts. This position supervises the downtown development and business development divisions in support of the department. The Manager will also serve as the downtown manager of a NC Main Street community and help support the Wilson Downtown Development Corporation and Wilson Downtown Properties nonprofit organizations, which are critical partners in the downtown revitalization effort.
About the Organization, Department, and Position:
The City of Wilson, which operates under a Council/Manager form of Government, is led by a Mayor and seven council members. The City Manager is the city’s chief executive officer and manages the day-to-day operations of 15 departments and over 700 employees.
The city’s recently completed Wilson Growing Together: The 2043 Comprehensive Plan guides future development and growth within Wilson and addresses many key issues, including growing intentionally, connecting people and places, fostering vibrant neighborhoods, promoting economic prosperity, conserving green places, creating active and thriving communities, plan implementation, and community engagement. The city’s FY 24-25 proposed budget is $271.8MM. Property taxes are budgeted at a rate of $.052 per $100 valuation, and the downtown Municipal Service Districts 1 and 2 are budgeted at a rate of $0.018 per $100 valuation.
Most notably, the Wilson City Council approved an estimated $280 million development project to be completed in Historic Downtown Wilson in Spring 2026. This project will feature a new downtown sports entertainment complex, which will house the Carolina Mudcats Minor League baseball team, to be renamed before their relocation to Wilson. A 100-room hotel, multi-family housing, and commercial development are also part of the plans for this significant development adjacent to the city's most renowned, award-winning, and unique destination, the Vollis Simpson Whirligig Park. More information about the City can be found here .
Reporting to the Planning and Community Revitalization Director, the Downtown and Business Development Manager will oversee a budget of approximately $1MM and lead five employees across two divisions—downtown development and business development. Wilson's downtown program is nationally accredited by Main Street America and is an active member of the North Carolina Main Street Program and the North Carolina Downtown Development Association. Historic Downtown Wilson has grown tremendously, seeing both public and private investment increase by leaps and bounds annually. With over 50 buildings in the process of redevelopment or future construction, along with the creation of a new minor league baseball stadium, adjacent hotel, and mixed-used project, Wilson's downtown area is poised for success. With plans to follow a similar model, the business development division is working to revitalize surrounding commercial corridors and historic business districts, including redeveloping the old Parkwood Mall site into a mixed-use center. This position's malleable work is for the flexible professional who can quickly adapt and change plans based on internal and external factors. This position will also work collaboratively with the Planning and Community Development Manager and the long-range planning and community development divisions, as projects and programs often are multidisciplinary.
Collaboration is vital among all departments and divisions in the city. This Manager collaborates with the planning and community development divisions on workforce and affordable housing issues and neighborhood revitalization strategies in areas where business districts and established neighborhoods meet. The Manager will work closely with the Wilson Downtown Wilson Development Corporation (WDDC), a non-profit organization partnering to revitalize Historic Downtown Wilson using the Main Street 4-Point Approach. In addition, the Manager will work closely with WDDC’s sister organization, Wilson Downtown Properties (WDP), a nonprofit organization partnering to revitalize Historic Downtown Wilson through property rehabilitation.
The WDDC and the WDP are each governed by a Board of Directors comprised of downtown business owners, property owners, non-profit leaders, downtown residents, citizens, and city and county representatives, all of which share a passion for revitalizing the heart of the city. The Manager will also work closely with the Vollis Simpson Whirligig Park and Museum nonprofit organization and its Board members - community leaders and city representatives dedicated to its mission. This organization owns and maintains the 30 large-scale, kinetic whirligig sculptures in the park and oversees programs and activities, including educational opportunities, events, festivals, the Farmers & Artisan Market, and the park's museum and gift shop.
Qualifications:
A bachelor's degree in urban planning, economic development, business and/or public administration, planning, community development, or a similar degree level of study and/or appropriate certification is required. A master’s degree is preferred. A minimum of five years of experience in the economic, downtown, commercial corridor, and business district development, or related fields, with a proven track record of successful plan, project, and program creation, implementation, and management, and three years of supervisory experience are required. An equivalent combination of education and experience that provides the required knowledge, skills, and abilities to perform the duties will be considered. Residency within the city limits is preferred for this position but not required.
Salary and Benefits: The salary range for this position is $81,652.26 - $143,242.93. Starting salary will depend on experience and qualifications. The city's comprehensive benefits package can be viewed here .
To apply, please visit https://www.governmentjobs.com/careers/developmentalassociates and click on the Downtown and Business Development Manager – City of Wilson, NC title.
All applications must be submitted online via the Developmental Associates application portal (link above) – NOT the city’s employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants should apply by July 26, 2024.
Successful semi-finalists will be invited to participate in virtual interviews and skill evaluation interviews on August 26-27, 2024 . Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Interviews with the leadership team will follow quickly at a subsequent time in person.
Direct inquiries to hiring@developmentalassociates.com
The City of Wilson, NC, is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position. To learn more about our selection process, visit https://developmentalassociates.com/client-openings/, select "Client Openings," and scroll down to "Important Information for Applicants."
Range: SM-9
FLSA: Exempt
Date: July 23, 2019
DIRECTOR OF FINANCIAL SERVICES
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Plan, direct, manage and oversee the activities and operations of the Finance Department including accounting, revenue administration, treasury management, financial planning and budgeting; and to provide highly responsible and complex administrative support to the City Manager.
SUPERVISION RECEIVED AND EXERCISED
Receives general administrative direction from the Assistant City Manager.
Exercises direct supervision over professional, technical and clerical staff.
ESSENTIAL AND MARGINAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions :
Assume full management responsibility for all Finance Department services and activities including the maintenance of central accounting systems, pre-audit, posting of expenditures, accounting controls, fiscal and capital budget; recommend and administer policies and procedures.
Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor work load, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of changes.
Represent the Finance Department to other City departments, elected officials and outside agencies; explain, justify and defend Finance Department programs, policies, and activities; negotiate and resolve sensitive, significant and controversial issues.
Plan, direct and coordinate the Finance Department's work plan; meet with staff to identify and resolve problems; assign projects and programmatic areas of responsibility; review and evaluate work methods and procedures.
Manage and participate in the development and administration of the Finance Department budget; direct the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; direct the preparation of and implement budgetary adjustments as necessary.
Select, train, motivate and evaluate Finance Department personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Assist in coordinating annual budget process; prepare and distribute budget work papers to City staff; compile budget requests and verify accuracy and completeness of information.
Coordinate Finance Department activities with those of other departments and outside agencies and organizations; provide staff assistance to the City Manager and City Council; prepare and present staff reports and other necessary correspondence; provide financial support and assistance to City departments.
Provide responsible staff assistance to the City Manager; prepare and present staff reports and other related correspondence.
Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to payroll, accounts payable, accounts receivable, and general ledger programs, policies, and procedures as appropriate.
Participate on a variety of boards and commissions; attend and participate in professional group meetings; stay abreast of new trends and innovations in the fields of finance, accounting, and auditing.
Review, evaluate and recommend improvements to the City's administrative and financial internal control systems and procedures; ensure audit compliance.
Prepare a variety of financial reports and statements on City financial affairs to administrative officials, City Council and the general public; prepare revenue, expenditure, debt, cost and other statements; prepare various financial reports and analyses requested by the City Manager and City Council.
Act as treasurer for the City; facilitate the receipt, deposit and investment of all City monies, together with record thereof under the direction of the City Manager.
Maintain all special assessment records.
Respond to and resolve difficult and sensitive citizen inquiries and complaints.
Ensure necessary training and other technical support for building an environment that encourages teams and continuous improvement.
Act as the City’s CFO for the purposes of certifying the accuracy of the annual expenditure limitation report and submitting the report to the Auditor General’s office.
Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operational characteristics, services and activities of a comprehensive finance program.
Principles and methods of finance administration, particularly in the areas of accounting, budgeting, and auditing.
Principles and practices of labor relations and personnel administration.
Approved principles and standard practices of centralized, budgetary and accrual accounting, and treasury management.
Office practices, procedures, methods, and equipment.
Pertinent federal, state, and local laws, codes and regulations including laws regulating the financial administration of City government.
Program analyses and revenue forecasting.
Organization and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
Complex principles and practices of program development and administration.
Advanced principles and practices of municipal budget preparation and administration.
Advanced governmental accounting principles and practices.
Sound principles and practices of financial auditing.
Financial research and report preparation methods and techniques.
Principles of supervision, training and performance evaluation.
Government Accounting Standard Boards Statements.
Ability to :
Work in organized team efforts and assist in problem solving work related issues for continuous improvement in work efforts.
Encourage and facilitate environment for building team efforts and problem solving of work related issues by employees.
Ensure necessary training and other technical support for building an environment that encourages teams and continuous improvement.
Ability to work in organized team efforts and assist in problem solving work related issues for continuous improvement in work efforts.
Encourage and facilitate environment for building team efforts and problem solving of work related issues by employees.
Plan, organize, direct and coordinate the work of professional and technical personnel; delegate authority and responsibility.
Select, supervise, train and evaluate staff.
Provide administrative and professional leadership and direction for the Finance Department.
Identify and respond to community and City Council issues, concerns and needs.
Develop, implement and administer goals, objectives, and procedures for providing effective and efficient finance services.
Prepare and administer large and complex budgets.
Allocate limited resources in a cost effective manner.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Research, analyze, and evaluate new service delivery methods, procedures and techniques.
Prepare clear, concise and accurate financial and administrative reports either orally or in writing.
Develop and install sound accounting and related financial systems and procedures.
Prepare and review complex financial statements, reports and analyses.
Interpret and apply federal, state and local policies, procedures, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work including City and other government officials, community groups, the general public, and media representatives.
Maintain mental capacity, which allows the capability of making sound decisions and demonstrating intellectual capabilities.
Maintain effective audio/visual discrimination and perception to the degree necessary for the successful performance of assigned duties.
Maintain physical condition appropriate to completion of assigned duties and responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience :
Four years of increasingly responsible experience in public accounting and financial work including at least three years of ministrative and supervisory responsibility.
Training :
Equivalent to a Bachelor’s degree from an accredited college or university with major course work in accounting, finance, business administration or related field.
WORKING CONDITIONS
Environmental Conditions :
Office environment utilizing computers.
Physical Conditions :
Essential and other important responsibilities and duties may require maintaining physical condition necessary for sitting for prolonged periods of time and working closely with others; general manual dexterity.
Jul 14, 2024
Full Time
Range: SM-9
FLSA: Exempt
Date: July 23, 2019
DIRECTOR OF FINANCIAL SERVICES
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Plan, direct, manage and oversee the activities and operations of the Finance Department including accounting, revenue administration, treasury management, financial planning and budgeting; and to provide highly responsible and complex administrative support to the City Manager.
SUPERVISION RECEIVED AND EXERCISED
Receives general administrative direction from the Assistant City Manager.
Exercises direct supervision over professional, technical and clerical staff.
ESSENTIAL AND MARGINAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions :
Assume full management responsibility for all Finance Department services and activities including the maintenance of central accounting systems, pre-audit, posting of expenditures, accounting controls, fiscal and capital budget; recommend and administer policies and procedures.
Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor work load, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of changes.
Represent the Finance Department to other City departments, elected officials and outside agencies; explain, justify and defend Finance Department programs, policies, and activities; negotiate and resolve sensitive, significant and controversial issues.
Plan, direct and coordinate the Finance Department's work plan; meet with staff to identify and resolve problems; assign projects and programmatic areas of responsibility; review and evaluate work methods and procedures.
Manage and participate in the development and administration of the Finance Department budget; direct the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; direct the preparation of and implement budgetary adjustments as necessary.
Select, train, motivate and evaluate Finance Department personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Assist in coordinating annual budget process; prepare and distribute budget work papers to City staff; compile budget requests and verify accuracy and completeness of information.
Coordinate Finance Department activities with those of other departments and outside agencies and organizations; provide staff assistance to the City Manager and City Council; prepare and present staff reports and other necessary correspondence; provide financial support and assistance to City departments.
Provide responsible staff assistance to the City Manager; prepare and present staff reports and other related correspondence.
Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to payroll, accounts payable, accounts receivable, and general ledger programs, policies, and procedures as appropriate.
Participate on a variety of boards and commissions; attend and participate in professional group meetings; stay abreast of new trends and innovations in the fields of finance, accounting, and auditing.
Review, evaluate and recommend improvements to the City's administrative and financial internal control systems and procedures; ensure audit compliance.
Prepare a variety of financial reports and statements on City financial affairs to administrative officials, City Council and the general public; prepare revenue, expenditure, debt, cost and other statements; prepare various financial reports and analyses requested by the City Manager and City Council.
Act as treasurer for the City; facilitate the receipt, deposit and investment of all City monies, together with record thereof under the direction of the City Manager.
Maintain all special assessment records.
Respond to and resolve difficult and sensitive citizen inquiries and complaints.
Ensure necessary training and other technical support for building an environment that encourages teams and continuous improvement.
Act as the City’s CFO for the purposes of certifying the accuracy of the annual expenditure limitation report and submitting the report to the Auditor General’s office.
Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operational characteristics, services and activities of a comprehensive finance program.
Principles and methods of finance administration, particularly in the areas of accounting, budgeting, and auditing.
Principles and practices of labor relations and personnel administration.
Approved principles and standard practices of centralized, budgetary and accrual accounting, and treasury management.
Office practices, procedures, methods, and equipment.
Pertinent federal, state, and local laws, codes and regulations including laws regulating the financial administration of City government.
Program analyses and revenue forecasting.
Organization and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
Complex principles and practices of program development and administration.
Advanced principles and practices of municipal budget preparation and administration.
Advanced governmental accounting principles and practices.
Sound principles and practices of financial auditing.
Financial research and report preparation methods and techniques.
Principles of supervision, training and performance evaluation.
Government Accounting Standard Boards Statements.
Ability to :
Work in organized team efforts and assist in problem solving work related issues for continuous improvement in work efforts.
Encourage and facilitate environment for building team efforts and problem solving of work related issues by employees.
Ensure necessary training and other technical support for building an environment that encourages teams and continuous improvement.
Ability to work in organized team efforts and assist in problem solving work related issues for continuous improvement in work efforts.
Encourage and facilitate environment for building team efforts and problem solving of work related issues by employees.
Plan, organize, direct and coordinate the work of professional and technical personnel; delegate authority and responsibility.
Select, supervise, train and evaluate staff.
Provide administrative and professional leadership and direction for the Finance Department.
Identify and respond to community and City Council issues, concerns and needs.
Develop, implement and administer goals, objectives, and procedures for providing effective and efficient finance services.
Prepare and administer large and complex budgets.
Allocate limited resources in a cost effective manner.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Research, analyze, and evaluate new service delivery methods, procedures and techniques.
Prepare clear, concise and accurate financial and administrative reports either orally or in writing.
Develop and install sound accounting and related financial systems and procedures.
Prepare and review complex financial statements, reports and analyses.
Interpret and apply federal, state and local policies, procedures, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work including City and other government officials, community groups, the general public, and media representatives.
Maintain mental capacity, which allows the capability of making sound decisions and demonstrating intellectual capabilities.
Maintain effective audio/visual discrimination and perception to the degree necessary for the successful performance of assigned duties.
Maintain physical condition appropriate to completion of assigned duties and responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience :
Four years of increasingly responsible experience in public accounting and financial work including at least three years of ministrative and supervisory responsibility.
Training :
Equivalent to a Bachelor’s degree from an accredited college or university with major course work in accounting, finance, business administration or related field.
WORKING CONDITIONS
Environmental Conditions :
Office environment utilizing computers.
Physical Conditions :
Essential and other important responsibilities and duties may require maintaining physical condition necessary for sitting for prolonged periods of time and working closely with others; general manual dexterity.
City Administrator
City of De Pere, WI
Please follow this link to view the full brochure: https://www.affionpublic.com/position/city-administrator-city-of-de-pere-wi/
About De Pere, WI
De Pere, Wisconsin offers an exceptional quality of life for the more than 25,000 people who call our city home. Located five miles south of Green Bay, the City of De Pere is a dynamic, forward-thinking community on the banks of the historic and industrious Fox River and is consistently ranked as one of the top places to live in Wisconsin and is a prominent part of the overall Green Bay metropolitan area which is consistently ranked as one of the best places to live in the United States.
Our two high-quality school districts and safe neighborhoods foster considerable community pride among residents. De Pere is also known for its strong support of local business and industry, access to topnotch health care facilities and our proximity to major sports and entertainment, as well as our award-winning and charming downtown.
De Pere’s unique downtown, which spans both sides of the fox river, offers high-quality dining, shopping, and entertainment, where historic buildings and a world-class liberal arts college thoughtfully blend with new developments and public art.
And no matter the season, there’s always something to do in De Pere – from our lively summer farmers market and holiday gatherings, to community events like Celebrate De Pere and Beer Gardens. Outdoor lovers will also find ample access to fishing, trails and nature in our City, as well as premiere parks and recreation facilities to enjoy year-round.
Whether you’re visiting, finding space to open a business, or putting down permanent roots to live or work here, there is something for everyone in our vibrant city.
City Government
The City of De Pere operates under a Mayor-Council-City Administrator form of government as provided by State law. The Mayor serves a two-year term and is the presiding officer at meetings of the Common Council. The Common Council is comprised of 8 Alderpersons and are elected on a non-partisan basis for two-year overlapping terms. The Mayor and council are responsible for hiring a City Administrator who serves as the chief administrative officer (CAO).
The Position
The City Administrator manages the day-to-day operations of the city with the support of 155 regular and 400+ volunteer/seasonal employees and a $60M annual budget, and is responsible for implementing council’s strategic vision, objectives, and priorities. The City strives to attract, develop, retain, and promote a culture of excellence that celebrates diversity of thought, differing perspectives, and authentic viewpoints at all levels within the organization.
Under broad policy direction from the Common Council, the City Administrator provides highly responsible and complex policy support to the Council, directs the work of executive level managers and reviews overall operational performance, and exercises budgetary and contractual control over revenue and expense for the City.
Essential Functions and Responsibilities:
Direct and coordinate administration of all City government activities; manage operation and general office of City Hall.
Perform duties of Comptroller as defined in Section 62.09(10), Wisconsin Statutes.
Manage the financial affairs of the City. Prepare financial analyses of operations. Recommend major economic objectives and policies.
Direct preparation of reports outlining City’s financial position in areas of revenue of expenses. Direct audits of City’s accounts and preparation of comprehensive annual financial report.
In cooperation with the Finance Director, financial consultant and bond counsel, prepares for issuance and sale of general obligation and revenue bonds as directed by the City Council.
Perform duties of Purchasing Agent, managing the supervision of all purchases of materials, supplies, equipment, and services for all departments.
Ensure enforcement of State laws, local ordinances, and other regulations pertaining to municipal operations.
In conjunction with City Council, develop, monitor, and communicate the implementation phases of the City’s strategic plans to ensure that long range goals and objectives are met.
Provide recommendations for the development of policy by the City Council.
Advise the City Council on major policy issues, reports on financial status and general operating conditions, and recommends legislation and policies required in the public interest.
Ensure efficient and effective implementation of policy.
Participate in the interview and selection process of department heads and other new employees as needed. Provide training and instructions. Assign and review work and prepare performance check-ins.
Delegate responsibility to senior staff and monitor their performance. Address day-to-day issues and questions; initiate employee recognition, promotion, disciplinary action, and discharge processes as necessary and appropriate.
Provide leadership and management to all assigned staff. Supervise the work of and monitor and evaluate on-going performance of staff members; assess and make recommendations of training needs.
Approve per City policy, salaries, wages, and working conditions for non-represented employees. Assist departments in labor relation matters regarding discipline, terminations, grievances, and complaints.
Remove any officer or employee, if necessary, in accordance with the City Code and Policy.
Direct the executive management team and align program and practices with the strategic plan, mission, vision, and goals.
Establish general direction and primary goals for operating departments and cause the development of related work plans, operating budgets and capital improvement plans; manage the preparation of the annual budget for the Mayor for submission to the Finance and Personnel Committee and City Council and report to the Mayor and City Council regarding the current status of the budget.
Investigate and advise the Mayor and Common Council of the availability of local, State, and Federal funds and assist department heads on the procurement of such funds.
Respond to Council inquiries regarding matters related to the City and ensure that Council directives are carried out.
Conduct research and procedural/administrative studies and prepare reports of proposed solutions or recommended courses of action.
Interact frequently with elected officials, staff, citizens, and others to interpret and implement policy directives.
Respond to citizen inquiries and requests for service.
Represent the City in discussions and negotiations with other governmental entities.
Meet with business and industrial representatives regarding development in the City. Direct and participate with Development Services Director in negotiations involving economic development.
Promote and create opportunities for economic development.
Communicate with and respond to the media.
Perform special assignments as requested, to include researching and preparing reports and projects, developing and implementing programs, and presenting technical data to elected officials and other interested parties.
Represent the City at various functions such as marketing speeches at civic and business associations, meeting with influential persons within the community, developers, officials, citizens, and representative of the press, to establish goodwill and resolve/respond to issues.
Knowledge and Abilities
Knowledge of:
Local government management and business theory, practice and administration in order to oversee the planning and implementation of all City functions; to prepare reports/analyses, policies and budgets.
State and local government legislative procedures.
Theory, principles and practices of economic, community development, finance, marketing and general business administration.
Basic principles and practices of planning, basic design and construction standards and methods, codes, ordinances, regulations and standards governing City projects.
Community dynamics including intergovernmental relations, civic organizations, and special interest groups.
Principles and practices of modern management, public administration, municipal finance and budgeting, accounting, public policy development, and community/public relations.
Principles, procedures, and techniques of labor contracts and negotiations.
Principles and practices of fiscal and project management and techniques utilizing strategic short to long-range planning principles.
Ability to:
Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
Able to analyze and prepare budgets, schedules, reports, policy and procedures, and business correspondence.
Communicate effectively both orally and in writing with business representatives, elected officials, department heads, the public, and other City employees with courtesy and tact.
Develop and maintain effective working relationships with staff and the public.
Education and Experience
Qualified candidates will have a Master’s degree from an accredited college or university in Public Administration, and a minimum of ten (10) years of progressively responsible experience in administration of city government including experience in personnel administration and labor relations. A combination of education and experience may be considered. ICMA Credentialed Manager status is preferred.
The Ideal Candidate
It's essential for the successful candidate to work closely with the Common Council to carry out City-wide initiatives and set the tone and vision for City employees. The Common Council will rely heavily on the expertise, judgment, and recommendations of the City Administrator so this individual should possess strong knowledge of public administration principles and have experience in redevelopment, economic development, and infrastructure.
The ideal candidate will be a community-oriented leader with proven experience in building and maintaining a broad spectrum of relationships with the Common Council, staff, stakeholders, and the community to ensure that a common vision is enacted and supported.
The ideal candidate should have strong collaboration and team-building skills; advanced written and oral communication skills are imperative. The ideal candidate must have the capacity and interest to be an effective mentor and leader for staff and be able to adhere to the highest ethical and moral standards and be able to display transparency.
Salary
The City of De Pere is offering a competitive salary commensurate with experience and an outstanding benefits package that includes medical, dental and vision insurance, wellness program, participation in the Wisconsin Retirement System pension plan (6.95% employee contribution) with (6.95% employer match), vacation leave, floating holidays, administrative time, sick leave, paid holidays, tuition reimbursement, Health Reimbursement Arrangement, employee assistance, basic life insurance (optional supplemental life insurance), long term disability, and 457 deferred compensation. Relocation assistance will also be available for the successful out-of-area candidate.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: DEPERECA
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is August 20, 2024*
The City of De Pere is an Equal Opportunity Employer.
Jul 23, 2024
Full Time
City Administrator
City of De Pere, WI
Please follow this link to view the full brochure: https://www.affionpublic.com/position/city-administrator-city-of-de-pere-wi/
About De Pere, WI
De Pere, Wisconsin offers an exceptional quality of life for the more than 25,000 people who call our city home. Located five miles south of Green Bay, the City of De Pere is a dynamic, forward-thinking community on the banks of the historic and industrious Fox River and is consistently ranked as one of the top places to live in Wisconsin and is a prominent part of the overall Green Bay metropolitan area which is consistently ranked as one of the best places to live in the United States.
Our two high-quality school districts and safe neighborhoods foster considerable community pride among residents. De Pere is also known for its strong support of local business and industry, access to topnotch health care facilities and our proximity to major sports and entertainment, as well as our award-winning and charming downtown.
De Pere’s unique downtown, which spans both sides of the fox river, offers high-quality dining, shopping, and entertainment, where historic buildings and a world-class liberal arts college thoughtfully blend with new developments and public art.
And no matter the season, there’s always something to do in De Pere – from our lively summer farmers market and holiday gatherings, to community events like Celebrate De Pere and Beer Gardens. Outdoor lovers will also find ample access to fishing, trails and nature in our City, as well as premiere parks and recreation facilities to enjoy year-round.
Whether you’re visiting, finding space to open a business, or putting down permanent roots to live or work here, there is something for everyone in our vibrant city.
City Government
The City of De Pere operates under a Mayor-Council-City Administrator form of government as provided by State law. The Mayor serves a two-year term and is the presiding officer at meetings of the Common Council. The Common Council is comprised of 8 Alderpersons and are elected on a non-partisan basis for two-year overlapping terms. The Mayor and council are responsible for hiring a City Administrator who serves as the chief administrative officer (CAO).
The Position
The City Administrator manages the day-to-day operations of the city with the support of 155 regular and 400+ volunteer/seasonal employees and a $60M annual budget, and is responsible for implementing council’s strategic vision, objectives, and priorities. The City strives to attract, develop, retain, and promote a culture of excellence that celebrates diversity of thought, differing perspectives, and authentic viewpoints at all levels within the organization.
Under broad policy direction from the Common Council, the City Administrator provides highly responsible and complex policy support to the Council, directs the work of executive level managers and reviews overall operational performance, and exercises budgetary and contractual control over revenue and expense for the City.
Essential Functions and Responsibilities:
Direct and coordinate administration of all City government activities; manage operation and general office of City Hall.
Perform duties of Comptroller as defined in Section 62.09(10), Wisconsin Statutes.
Manage the financial affairs of the City. Prepare financial analyses of operations. Recommend major economic objectives and policies.
Direct preparation of reports outlining City’s financial position in areas of revenue of expenses. Direct audits of City’s accounts and preparation of comprehensive annual financial report.
In cooperation with the Finance Director, financial consultant and bond counsel, prepares for issuance and sale of general obligation and revenue bonds as directed by the City Council.
Perform duties of Purchasing Agent, managing the supervision of all purchases of materials, supplies, equipment, and services for all departments.
Ensure enforcement of State laws, local ordinances, and other regulations pertaining to municipal operations.
In conjunction with City Council, develop, monitor, and communicate the implementation phases of the City’s strategic plans to ensure that long range goals and objectives are met.
Provide recommendations for the development of policy by the City Council.
Advise the City Council on major policy issues, reports on financial status and general operating conditions, and recommends legislation and policies required in the public interest.
Ensure efficient and effective implementation of policy.
Participate in the interview and selection process of department heads and other new employees as needed. Provide training and instructions. Assign and review work and prepare performance check-ins.
Delegate responsibility to senior staff and monitor their performance. Address day-to-day issues and questions; initiate employee recognition, promotion, disciplinary action, and discharge processes as necessary and appropriate.
Provide leadership and management to all assigned staff. Supervise the work of and monitor and evaluate on-going performance of staff members; assess and make recommendations of training needs.
Approve per City policy, salaries, wages, and working conditions for non-represented employees. Assist departments in labor relation matters regarding discipline, terminations, grievances, and complaints.
Remove any officer or employee, if necessary, in accordance with the City Code and Policy.
Direct the executive management team and align program and practices with the strategic plan, mission, vision, and goals.
Establish general direction and primary goals for operating departments and cause the development of related work plans, operating budgets and capital improvement plans; manage the preparation of the annual budget for the Mayor for submission to the Finance and Personnel Committee and City Council and report to the Mayor and City Council regarding the current status of the budget.
Investigate and advise the Mayor and Common Council of the availability of local, State, and Federal funds and assist department heads on the procurement of such funds.
Respond to Council inquiries regarding matters related to the City and ensure that Council directives are carried out.
Conduct research and procedural/administrative studies and prepare reports of proposed solutions or recommended courses of action.
Interact frequently with elected officials, staff, citizens, and others to interpret and implement policy directives.
Respond to citizen inquiries and requests for service.
Represent the City in discussions and negotiations with other governmental entities.
Meet with business and industrial representatives regarding development in the City. Direct and participate with Development Services Director in negotiations involving economic development.
Promote and create opportunities for economic development.
Communicate with and respond to the media.
Perform special assignments as requested, to include researching and preparing reports and projects, developing and implementing programs, and presenting technical data to elected officials and other interested parties.
Represent the City at various functions such as marketing speeches at civic and business associations, meeting with influential persons within the community, developers, officials, citizens, and representative of the press, to establish goodwill and resolve/respond to issues.
Knowledge and Abilities
Knowledge of:
Local government management and business theory, practice and administration in order to oversee the planning and implementation of all City functions; to prepare reports/analyses, policies and budgets.
State and local government legislative procedures.
Theory, principles and practices of economic, community development, finance, marketing and general business administration.
Basic principles and practices of planning, basic design and construction standards and methods, codes, ordinances, regulations and standards governing City projects.
Community dynamics including intergovernmental relations, civic organizations, and special interest groups.
Principles and practices of modern management, public administration, municipal finance and budgeting, accounting, public policy development, and community/public relations.
Principles, procedures, and techniques of labor contracts and negotiations.
Principles and practices of fiscal and project management and techniques utilizing strategic short to long-range planning principles.
Ability to:
Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
Able to analyze and prepare budgets, schedules, reports, policy and procedures, and business correspondence.
Communicate effectively both orally and in writing with business representatives, elected officials, department heads, the public, and other City employees with courtesy and tact.
Develop and maintain effective working relationships with staff and the public.
Education and Experience
Qualified candidates will have a Master’s degree from an accredited college or university in Public Administration, and a minimum of ten (10) years of progressively responsible experience in administration of city government including experience in personnel administration and labor relations. A combination of education and experience may be considered. ICMA Credentialed Manager status is preferred.
The Ideal Candidate
It's essential for the successful candidate to work closely with the Common Council to carry out City-wide initiatives and set the tone and vision for City employees. The Common Council will rely heavily on the expertise, judgment, and recommendations of the City Administrator so this individual should possess strong knowledge of public administration principles and have experience in redevelopment, economic development, and infrastructure.
The ideal candidate will be a community-oriented leader with proven experience in building and maintaining a broad spectrum of relationships with the Common Council, staff, stakeholders, and the community to ensure that a common vision is enacted and supported.
The ideal candidate should have strong collaboration and team-building skills; advanced written and oral communication skills are imperative. The ideal candidate must have the capacity and interest to be an effective mentor and leader for staff and be able to adhere to the highest ethical and moral standards and be able to display transparency.
Salary
The City of De Pere is offering a competitive salary commensurate with experience and an outstanding benefits package that includes medical, dental and vision insurance, wellness program, participation in the Wisconsin Retirement System pension plan (6.95% employee contribution) with (6.95% employer match), vacation leave, floating holidays, administrative time, sick leave, paid holidays, tuition reimbursement, Health Reimbursement Arrangement, employee assistance, basic life insurance (optional supplemental life insurance), long term disability, and 457 deferred compensation. Relocation assistance will also be available for the successful out-of-area candidate.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: DEPERECA
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is August 20, 2024*
The City of De Pere is an Equal Opportunity Employer.
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: 310 - $72,096 - $115,353 ($34.66 - $55.4582) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or social science required. 5 years of clinical experience and/or managed care experience required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Licensed Marriage and Family Therapist, or master's degree in social work, gerontology, public health or related field. Experience with behavioral health or substance use case management. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0e7e5686efc94c47857a5d3a22e92299
Jul 18, 2024
Full Time
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: 310 - $72,096 - $115,353 ($34.66 - $55.4582) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or social science required. 5 years of clinical experience and/or managed care experience required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Licensed Marriage and Family Therapist, or master's degree in social work, gerontology, public health or related field. Experience with behavioral health or substance use case management. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0e7e5686efc94c47857a5d3a22e92299
Manager, Clinical Pharmacists (Medicare) CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, Clinical Pharmacists (Medicare) to join our team. The Manager, Clinical Pharmacists (Medicare) will assist the Pharmacy Director and pharmacy staff with the ongoing development and implementation of Medicare Part D requirements for members enrolled in CalOptima Health's PACE and OneCare plans. The incumbent will supervise the pharmacists with Medicare-related responsibilities, including Medication Therapy Management (MTM), interdisciplinary care teams, formulary administration, rebate analysis, coverage determinations, oversight and reporting. The incumbent will interact frequently and independently with department directors, managers and staff as needed to perform the duties of the position. The incumbent will have frequent interaction with external contacts, including the pharmacy benefit manager's Medicare department. Position Information: Department: Pharmacy Management Salary Grade: 319 - $209,160 - $257,458 ($77.35 - $123.7635) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages, advises and facilitates the ongoing development and education of department staff. Develops, establishes and maintains a work priority system to ensure pharmacist workloads are fulfilled. Manages day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Recruits and retains, trains, manages and evaluates staff. Works and collaborates with Human Resources to manage employee issues and implement corrective action plans as appropriate. Completes all staff evaluations and all employee corrective action plans in a timely manner. Serves as a subject matter expert for internal and external audits relating to Medicare Part D. Ensures deliverables are met for Regulatory Affairs memos relating to Medicare Part D. Updates and maintains protocols and criteria for the review of pharmacy prior authorizations. Works with the Pharmacy Director to implement changes in CMS regulations. Updates CalOptima Health's pharmacy policies and develops new policies and procedures when needed. Works with the Pharmacy Director to recommend, develop and implement target drug utilization intervention programs and other drug utilization review (DUR)/drug utilization evaluation (DUE) activities. Works together with the Pharmacy Director and within Medical Management (e.g., with data manager, case managers, etc.) on various data integration, disease management and outcomes projects. 25% - Program Oversight Monitors and reports prior authorization review indicators and activities as required by plan and regulatory entities. Acts as a resource for policies, procedures and operational changes. Reviews and analyzes pharmacy benefit manager reports to monitor compliance with CMS Part D requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: ASHP-accredited residency in Pharmacy Practice or 3 years equivalent experience required. 2 years of supervisory/management experience in the pharmacy area required. Current knowledge and expertise in clinical pharmacology and disease states required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience in Medicare Part D. 3 years of experience in clinical pharmacy practice including performing drug use evaluations and preparing drug monographs and other types of drug information for Pharmacy & Therapeutics Committees. Basic working knowledge of the Medi-Cal or Medicaid programs preferred. Basic working knowledge of Medicare Part D preferred. Required Licensure / Certifications: A current, valid, unrestricted California State Pharmacy License and Pharm.D. is required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 9, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-clinical-pharmacists-medicare-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-cb46614770693c4cb567c4232b8f4760
Jul 18, 2024
Full Time
Manager, Clinical Pharmacists (Medicare) CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, Clinical Pharmacists (Medicare) to join our team. The Manager, Clinical Pharmacists (Medicare) will assist the Pharmacy Director and pharmacy staff with the ongoing development and implementation of Medicare Part D requirements for members enrolled in CalOptima Health's PACE and OneCare plans. The incumbent will supervise the pharmacists with Medicare-related responsibilities, including Medication Therapy Management (MTM), interdisciplinary care teams, formulary administration, rebate analysis, coverage determinations, oversight and reporting. The incumbent will interact frequently and independently with department directors, managers and staff as needed to perform the duties of the position. The incumbent will have frequent interaction with external contacts, including the pharmacy benefit manager's Medicare department. Position Information: Department: Pharmacy Management Salary Grade: 319 - $209,160 - $257,458 ($77.35 - $123.7635) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages, advises and facilitates the ongoing development and education of department staff. Develops, establishes and maintains a work priority system to ensure pharmacist workloads are fulfilled. Manages day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Recruits and retains, trains, manages and evaluates staff. Works and collaborates with Human Resources to manage employee issues and implement corrective action plans as appropriate. Completes all staff evaluations and all employee corrective action plans in a timely manner. Serves as a subject matter expert for internal and external audits relating to Medicare Part D. Ensures deliverables are met for Regulatory Affairs memos relating to Medicare Part D. Updates and maintains protocols and criteria for the review of pharmacy prior authorizations. Works with the Pharmacy Director to implement changes in CMS regulations. Updates CalOptima Health's pharmacy policies and develops new policies and procedures when needed. Works with the Pharmacy Director to recommend, develop and implement target drug utilization intervention programs and other drug utilization review (DUR)/drug utilization evaluation (DUE) activities. Works together with the Pharmacy Director and within Medical Management (e.g., with data manager, case managers, etc.) on various data integration, disease management and outcomes projects. 25% - Program Oversight Monitors and reports prior authorization review indicators and activities as required by plan and regulatory entities. Acts as a resource for policies, procedures and operational changes. Reviews and analyzes pharmacy benefit manager reports to monitor compliance with CMS Part D requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: ASHP-accredited residency in Pharmacy Practice or 3 years equivalent experience required. 2 years of supervisory/management experience in the pharmacy area required. Current knowledge and expertise in clinical pharmacology and disease states required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience in Medicare Part D. 3 years of experience in clinical pharmacy practice including performing drug use evaluations and preparing drug monographs and other types of drug information for Pharmacy & Therapeutics Committees. Basic working knowledge of the Medi-Cal or Medicaid programs preferred. Basic working knowledge of Medicare Part D preferred. Required Licensure / Certifications: A current, valid, unrestricted California State Pharmacy License and Pharm.D. is required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 9, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-clinical-pharmacists-medicare-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-cb46614770693c4cb567c4232b8f4760
Medical Case Manager (Whole Child Model) (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Whole Child Model) (Case Management) to join our team. Case Management is an advanced specialty collaborative practice, responsible for providing ongoing case management services for CalOptima Health's members. The Medical Case Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for all members along with focus on members under 21 years of age. The incumbent will be responsible for providing intensive case management primarily to a pediatric population, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment. Performs comprehensive, disease specific, clinical assessments of all identified cases, which includes but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessments to identify member's post-hospital or post-emergency department discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART) goals. Reviews, modifies and updates care plans continuously to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goal. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including community supports and Long-Term Services and Supports (LTSS). Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to LTSS department, community supports and community resources. Facilitates and participates in Interdisciplinary Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing supervisor, manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Prepares and maintains appropriate documentation of patient care and progress within the care plan. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate's degree in Nursing (ADN) or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor of Science in Nursing (BSN) degree or related field. 2 years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-whole-child-model-case-management-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-931d9e6e55b9bf4d9704750f2260b81a
Jul 18, 2024
Full Time
Medical Case Manager (Whole Child Model) (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Whole Child Model) (Case Management) to join our team. Case Management is an advanced specialty collaborative practice, responsible for providing ongoing case management services for CalOptima Health's members. The Medical Case Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for all members along with focus on members under 21 years of age. The incumbent will be responsible for providing intensive case management primarily to a pediatric population, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment. Performs comprehensive, disease specific, clinical assessments of all identified cases, which includes but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessments to identify member's post-hospital or post-emergency department discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART) goals. Reviews, modifies and updates care plans continuously to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goal. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including community supports and Long-Term Services and Supports (LTSS). Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to LTSS department, community supports and community resources. Facilitates and participates in Interdisciplinary Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing supervisor, manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Prepares and maintains appropriate documentation of patient care and progress within the care plan. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate's degree in Nursing (ADN) or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor of Science in Nursing (BSN) degree or related field. 2 years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-whole-child-model-case-management-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-931d9e6e55b9bf4d9704750f2260b81a
Program Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager to join our team. The Program Manager (Quality Improvement) will provide oversight, coordination and staff support to the Quality Improvement (QI) department in the areas of National Committee for Quality Assurance (NCQA) Accreditation, as well as quality requirements for the Department of Health Care Services (DHCS) and the Centers for Medicare & Medicaid Services (CMS). The incumbent will lead CalOptima Health's health plan and health equity accreditation efforts to ensure CalOptima Health achieves its renewal accreditation. Specifically, the incumbent will work to enhance and strengthen CalOptima Health's quality infrastructure, including program, policy, contract compliance and statutory and regulatory obligations with NCQA, DHCS and CMS. The incumbent will require the ability to complete a variety of detailed analyses, including the impact of accreditation and policy changes from the NCQA, the state of California and the federal government, communicating these changes with QI leadership and affected areas. The incumbent will lead and manage projects and other assignments in the QI department, including those relating to the quality program, workplan and evaluation. The incumbent will interact with CalOptima Health's leadership, state and federal regulatory agencies, as needed. Position Information: Department: Quality Improvement Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Leads CalOptima Health through the NCQA Health Plan and Health Equity accreditation process and renewals and provides leadership to all business areas to ensure standards are known and met. Leads and facilitates NCQA regulatory audits and audit readiness activities for QI department. Stays current on NCQA accreditation standards as well as local, state and federal health care environment; identifies issues and communicates areas that may impact CalOptima Health's QI programs. Ensures all NCQA related policies are reviewed and updated, as needed, annually. Works directly with regulatory and compliance to ensure submissions are reviewed timely and with legal review. Engages and collaborates with all external NCQA and regulatory related vendors/organizations, including but not limited to NCQA and NCQA consultants, to ensure standards are known and met and accreditation surveys are submitted accurately and timely. Initiates and maintains contact with key business owners to ensure proper submission of required documentation for the accreditation and renewal survey and regulatory audits. Designs and develops process improvements for the QI department to ensure the annual QI program, workplan and evaluation are monitored and executed as planned. Represents QI at various CalOptima Health committee meetings such as the Quality Improvement Health Equity Committee (QIHEC) and its related subcommittees, as well as the Health Network Forum and the Joint Operation meetings with health networks. Designs and develops process improvements for the QI department as the one-stop shop for regulatory information. Engages and collaborates with both internal and external audit and oversight departments to ensure that NCQA standards are met. Manages the accurate and timely submission of regulatory filings and reporting requirements on an ongoing basis. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Researches national, state and local health policy issues that may impact CalOptima Health's mission, vision and strategic goals. Leads and facilitates the NCQA Steering Committee meeting. Represents QI department in various internal and external meetings. Provides QI program support to QI managers and other team members, assuring PQI, Credentialing, FSR and PARS processes are compliant with regulatory or audit and accreditation requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare or related field required. 3 years of experience working with health care delivery systems and/or in a public agency serving the related population or equivalent required. 3 years of experience in program and/or project management. 2 years of experience successfully managing and achieving NCQA accreditation for a health plan or equivalent required. 2 years of experience within managed care and quality management or equivalent required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience with outreach and public speaking/public relations. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 1, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-6676a28bb6dc6343af63e5fdf3821e56
Jul 20, 2024
Full Time
Program Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager to join our team. The Program Manager (Quality Improvement) will provide oversight, coordination and staff support to the Quality Improvement (QI) department in the areas of National Committee for Quality Assurance (NCQA) Accreditation, as well as quality requirements for the Department of Health Care Services (DHCS) and the Centers for Medicare & Medicaid Services (CMS). The incumbent will lead CalOptima Health's health plan and health equity accreditation efforts to ensure CalOptima Health achieves its renewal accreditation. Specifically, the incumbent will work to enhance and strengthen CalOptima Health's quality infrastructure, including program, policy, contract compliance and statutory and regulatory obligations with NCQA, DHCS and CMS. The incumbent will require the ability to complete a variety of detailed analyses, including the impact of accreditation and policy changes from the NCQA, the state of California and the federal government, communicating these changes with QI leadership and affected areas. The incumbent will lead and manage projects and other assignments in the QI department, including those relating to the quality program, workplan and evaluation. The incumbent will interact with CalOptima Health's leadership, state and federal regulatory agencies, as needed. Position Information: Department: Quality Improvement Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Leads CalOptima Health through the NCQA Health Plan and Health Equity accreditation process and renewals and provides leadership to all business areas to ensure standards are known and met. Leads and facilitates NCQA regulatory audits and audit readiness activities for QI department. Stays current on NCQA accreditation standards as well as local, state and federal health care environment; identifies issues and communicates areas that may impact CalOptima Health's QI programs. Ensures all NCQA related policies are reviewed and updated, as needed, annually. Works directly with regulatory and compliance to ensure submissions are reviewed timely and with legal review. Engages and collaborates with all external NCQA and regulatory related vendors/organizations, including but not limited to NCQA and NCQA consultants, to ensure standards are known and met and accreditation surveys are submitted accurately and timely. Initiates and maintains contact with key business owners to ensure proper submission of required documentation for the accreditation and renewal survey and regulatory audits. Designs and develops process improvements for the QI department to ensure the annual QI program, workplan and evaluation are monitored and executed as planned. Represents QI at various CalOptima Health committee meetings such as the Quality Improvement Health Equity Committee (QIHEC) and its related subcommittees, as well as the Health Network Forum and the Joint Operation meetings with health networks. Designs and develops process improvements for the QI department as the one-stop shop for regulatory information. Engages and collaborates with both internal and external audit and oversight departments to ensure that NCQA standards are met. Manages the accurate and timely submission of regulatory filings and reporting requirements on an ongoing basis. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Researches national, state and local health policy issues that may impact CalOptima Health's mission, vision and strategic goals. Leads and facilitates the NCQA Steering Committee meeting. Represents QI department in various internal and external meetings. Provides QI program support to QI managers and other team members, assuring PQI, Credentialing, FSR and PARS processes are compliant with regulatory or audit and accreditation requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare or related field required. 3 years of experience working with health care delivery systems and/or in a public agency serving the related population or equivalent required. 3 years of experience in program and/or project management. 2 years of experience successfully managing and achieving NCQA accreditation for a health plan or equivalent required. 2 years of experience within managed care and quality management or equivalent required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience with outreach and public speaking/public relations. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 1, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-6676a28bb6dc6343af63e5fdf3821e56
Medical Case Manager (LVN) (NOA) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (LVN) (NOA) to join our team. The Medical Case Manager LVN for Notice of Action (NOA) is responsible for providing NOA coordination for CalOptima Health's Utilization Management clinical determinations. The incumbent will facilitate communication and coordination among all participants involved in the NOA process to promote quality and cost-effective outcomes. The incumbent will provide intensive coordination in a process that includes assessment, planning, facilitation, implementation, coordination, monitoring and evaluation of the NOA process. Position Information: Department: Utilization Management Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs comprehensive assessment of all identified NOAs which includes but is not limited to assessment of the reason for the NOA, coordination with physician reviewers and NOA production and compliance. Develops and implements member specific NOA letters. Communicates with CalOptima Health's physician reviewers, members' physicians, specialists, community agencies and vendors to ensure accurate and complete clinical information is presented. Follows CalOptima Health's protocol for documentation. Works collaboratively with interdepartmental staff for NOA resolution. Identifies cases needing review or input from a manager, director or Medical Director and routes accordingly. Processes NOAs with the highest degree of nursing judgment and accuracy. Closes cases according to defined case closure procedure in a timely manner and in accordance with established guidelines. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines, coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Develops desktop procedures, assessments and referral templates to facilitate the implementation and compliance with new case management programs or requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High school diploma or equivalent required. 3 years of clinical experience required, 1 year of which must be as a UM Clinical Nurse Reviewer or NOA processor. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of managed care experience. Required Licensure / Certifications: Current, unrestricted Licensed Vocational Nurse (LVN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment less than 10 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 31, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-lvn-noa-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4cd1a6cf3352da40b79900d81c508969
Jul 18, 2024
Full Time
Medical Case Manager (LVN) (NOA) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (LVN) (NOA) to join our team. The Medical Case Manager LVN for Notice of Action (NOA) is responsible for providing NOA coordination for CalOptima Health's Utilization Management clinical determinations. The incumbent will facilitate communication and coordination among all participants involved in the NOA process to promote quality and cost-effective outcomes. The incumbent will provide intensive coordination in a process that includes assessment, planning, facilitation, implementation, coordination, monitoring and evaluation of the NOA process. Position Information: Department: Utilization Management Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs comprehensive assessment of all identified NOAs which includes but is not limited to assessment of the reason for the NOA, coordination with physician reviewers and NOA production and compliance. Develops and implements member specific NOA letters. Communicates with CalOptima Health's physician reviewers, members' physicians, specialists, community agencies and vendors to ensure accurate and complete clinical information is presented. Follows CalOptima Health's protocol for documentation. Works collaboratively with interdepartmental staff for NOA resolution. Identifies cases needing review or input from a manager, director or Medical Director and routes accordingly. Processes NOAs with the highest degree of nursing judgment and accuracy. Closes cases according to defined case closure procedure in a timely manner and in accordance with established guidelines. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines, coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Develops desktop procedures, assessments and referral templates to facilitate the implementation and compliance with new case management programs or requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High school diploma or equivalent required. 3 years of clinical experience required, 1 year of which must be as a UM Clinical Nurse Reviewer or NOA processor. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of managed care experience. Required Licensure / Certifications: Current, unrestricted Licensed Vocational Nurse (LVN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment less than 10 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 31, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-lvn-noa-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4cd1a6cf3352da40b79900d81c508969
This esteemed position is for the approachable, collaborative, and accountable leader eager to cultivate high morale among a team of skilled finance professionals. In addition to addressing the day-to-day operations of the finance department and overseeing and implementing the city’s budget development process, the City of Lexington’s next CFO will prioritize:
Strategically implement innovation in career development by showcasing a commitment to training and professional development for staff to build skills, achieve performance excellence, and develop staff for promotional opportunities and varied job assignments that ensure effective staff succession.
Evaluate effectiveness, accuracy, and efficiency in staff service delivery; recommending and implementing changes to support centralizing administrative work and increasing service delivery within the department.
Expand the use of existing technology to improve department performance and workflows, overseeing training and system compliance, and ensuring that technology improvements are integrated into policy and procedural updates.
Facilitate education and understanding of financial policies and procedures within the department and across the organization to build skills and improve efficiency including accountability to laws, regulations, and deadlines.
Increase grant funding to support large capital projects such as the rail system and the city’s aging infrastructure by establishing partnerships with state and federal grantor agencies and exploring opportunities to outsource grant writing to support further an efficient, productive work environment within the department.
Of utmost priority, Lexington’s next CFO must maintain the highest level of integrity, demonstrate the ability to make challenging decisions, and advocate for changes to ensure the protection and preservation of the city’s reputation, its strong financial position, and overall compliance.
About the Organization, Department and Position:
Operating under the Council-Manager form of government, the City of Lexington is governed by a nine-member City Council consisting of the mayor, two members elected at large, and six elected by wards.
Reporting to the City Manager, the CFO oversees and coordinates the entire finance function, including Accounting, Payroll, Purchasing, Capital Assets, and Budget. The CFO must ensure the city’s accounts comply with generally accepted accounting principles and disburse all funds in strict compliance with the Local Government Budget and Fiscal Control Act. The CFO is also responsible for efficiently procuring goods and services to support city activities, preparing statements of financial condition, investment of city funds, and maintaining records concerning bonded debt and other obligations of the city.
The CFO will assist in developing and monitoring the city’s budget. Lexington’s FY 2024-2025 budget of $131M, which is supported by a tax rate of $.65 per $100 of assessed tax value, includes:
General Fund: $38.4M
Electric: $55.7M
Gas: $15.6M
Water & Wastewater Fund: $18M
Stormwater Fund: $1.7M
Golf Fund: $1.6M
Reporting to the City Manager, the CFO oversees nine staff, including three direct reports: Financial Services Manager (2), and Purchasing Officer.
Qualifications :
The following are required :
A bachelor’s degree* in accounting, finance, business, public administration, or related field.
*Note: A master’s degree, NC Certified Public Finance Officer designation, and/or Certified Public Accountant (CPA) are preferred.
5 - 7 years of progressively responsible and broad-based professional experience managing financial and accounting functions for a local government or private industrial organization. An equivalent combination of education, training, and experience will be considered.
NC Public Finance Officer Certification within one year of hire, contingent upon the availability of the courses.
The ability to be bonded and possess a valid driver's license in NC.
Salary and Benefits : The hiring range for the Chief Financial Officer is $128,000 - $150,000, depending on qualifications and experience. The City of Lexington provides a competitive benefits package , including health, dental, and vision insurance, a 401 (k), and participation in the NC Local Government Retirement System. Residency is NOT required for this position.
To apply, please visit https://www.governmentjobs.com/careers/developmentalassociates and click on the title of Chief Financial Officer – City of Lexington, NC . Please note the following:
All applications must be submitted online via the Developmental Associates application portal (link above)—NOT the city's employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants should apply by August 12, 2024.
The Hiring Manager will invite successful semi-finalists to participate in virtual interviews and skill evaluation on September 10 - 11, 2024 . Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Direct inquiries to hiring@developmentalassociates.com.
The City of Lexington is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position . To learn more about our selection process, visit https://developmentalassociates.com/client-openings/ and scroll down to “ Important Information for Applicants .”
Jul 14, 2024
Full Time
This esteemed position is for the approachable, collaborative, and accountable leader eager to cultivate high morale among a team of skilled finance professionals. In addition to addressing the day-to-day operations of the finance department and overseeing and implementing the city’s budget development process, the City of Lexington’s next CFO will prioritize:
Strategically implement innovation in career development by showcasing a commitment to training and professional development for staff to build skills, achieve performance excellence, and develop staff for promotional opportunities and varied job assignments that ensure effective staff succession.
Evaluate effectiveness, accuracy, and efficiency in staff service delivery; recommending and implementing changes to support centralizing administrative work and increasing service delivery within the department.
Expand the use of existing technology to improve department performance and workflows, overseeing training and system compliance, and ensuring that technology improvements are integrated into policy and procedural updates.
Facilitate education and understanding of financial policies and procedures within the department and across the organization to build skills and improve efficiency including accountability to laws, regulations, and deadlines.
Increase grant funding to support large capital projects such as the rail system and the city’s aging infrastructure by establishing partnerships with state and federal grantor agencies and exploring opportunities to outsource grant writing to support further an efficient, productive work environment within the department.
Of utmost priority, Lexington’s next CFO must maintain the highest level of integrity, demonstrate the ability to make challenging decisions, and advocate for changes to ensure the protection and preservation of the city’s reputation, its strong financial position, and overall compliance.
About the Organization, Department and Position:
Operating under the Council-Manager form of government, the City of Lexington is governed by a nine-member City Council consisting of the mayor, two members elected at large, and six elected by wards.
Reporting to the City Manager, the CFO oversees and coordinates the entire finance function, including Accounting, Payroll, Purchasing, Capital Assets, and Budget. The CFO must ensure the city’s accounts comply with generally accepted accounting principles and disburse all funds in strict compliance with the Local Government Budget and Fiscal Control Act. The CFO is also responsible for efficiently procuring goods and services to support city activities, preparing statements of financial condition, investment of city funds, and maintaining records concerning bonded debt and other obligations of the city.
The CFO will assist in developing and monitoring the city’s budget. Lexington’s FY 2024-2025 budget of $131M, which is supported by a tax rate of $.65 per $100 of assessed tax value, includes:
General Fund: $38.4M
Electric: $55.7M
Gas: $15.6M
Water & Wastewater Fund: $18M
Stormwater Fund: $1.7M
Golf Fund: $1.6M
Reporting to the City Manager, the CFO oversees nine staff, including three direct reports: Financial Services Manager (2), and Purchasing Officer.
Qualifications :
The following are required :
A bachelor’s degree* in accounting, finance, business, public administration, or related field.
*Note: A master’s degree, NC Certified Public Finance Officer designation, and/or Certified Public Accountant (CPA) are preferred.
5 - 7 years of progressively responsible and broad-based professional experience managing financial and accounting functions for a local government or private industrial organization. An equivalent combination of education, training, and experience will be considered.
NC Public Finance Officer Certification within one year of hire, contingent upon the availability of the courses.
The ability to be bonded and possess a valid driver's license in NC.
Salary and Benefits : The hiring range for the Chief Financial Officer is $128,000 - $150,000, depending on qualifications and experience. The City of Lexington provides a competitive benefits package , including health, dental, and vision insurance, a 401 (k), and participation in the NC Local Government Retirement System. Residency is NOT required for this position.
To apply, please visit https://www.governmentjobs.com/careers/developmentalassociates and click on the title of Chief Financial Officer – City of Lexington, NC . Please note the following:
All applications must be submitted online via the Developmental Associates application portal (link above)—NOT the city's employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants should apply by August 12, 2024.
The Hiring Manager will invite successful semi-finalists to participate in virtual interviews and skill evaluation on September 10 - 11, 2024 . Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Direct inquiries to hiring@developmentalassociates.com.
The City of Lexington is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position . To learn more about our selection process, visit https://developmentalassociates.com/client-openings/ and scroll down to “ Important Information for Applicants .”
City of Port Angeles, Washington
Port Angeles, Washington, USA
Public Works & Utilities Director
City of Port Angeles, Washington
Salary : $141,811 - $169,473
Excellent benefits plus 3% deferred compensation employer matching contributions, a $12,500 sign-on bonus, and reimbursement up to $10,000 in relocation expenses.
Port Angeles, Washington, is located on the northern edge of the Olympic Peninsula along the shore of the Strait of Juan de Fuca. With a population of 20,240, Port Angeles is abundant in cultural events, including festivals, art, music, and outdoor recreation and sporting events. Port Angeles and the surrounding region offer incomparable recreation opportunities for year-round activities. Close by are hot springs, numerous rivers, beaches, and parks, the Olympic National Park, and the Olympic Discovery Trail, which is one of the longest trail systems in the U.S. Port Angeles is a tourist destination and international gateway via ferry to Victoria, British Columbia, Canada.
As a full-service city, Port Angeles provides a wide array of municipal services such as police, fire, public works, parks, utilities, and planning. Additionally, Port Angeles provides regional services such as water, sewer, emergency dispatch and solid waste to surrounding communities.
Under the administrative direction of the City Manager, the Public Works & Utilities Director manages and directs the work of the Public Works and Utilities Department comprised of Engineering Services, Street Maintenance, Stormwater, Equipment Services, Water, and Wastewater systems including treatment plants, Electric Utility, and Solid Waste services to include solid waste collections, transfer station, recycling and landfill management.
Education & experience: Graduation from an accredited college or university with a bachelor’s degree in a field related to the responsibilities of this position. A master’s degree is desirable. Five (5) or more years working in a management position, preferably in public works. Experience working in a municipality is desired. Possession of a valid Washington State driver’s license by time of hire or the ability to obtain one within 30 days, and an acceptable driving record. Candidates that possess any combination of relevant education and experience that demonstrates their ability to perform the essential duties and responsibilities of this position may be considered.
Benefits include: 13 paid holidays. General leave bank. Medical insurance (12.5% employee paid premium). Employer contribution to Health Savings Account (HSA). Dental & Vision insurance. Health Care Offset. Employee Assistance Program. Life insurance – employer-paid premiums for $50,000 plan. Long term disability. Washington State Retirement System (PERS). 40 hours of management overtime given at the time of hire.
For a complete position profile and to apply online, visit Prothman at https://www.prothman.com/ and click on "Open Recruitments". For questions, call 206-368-0050. The City of Port Angeles is an Equal Opportunity Employer. Apply by June 30, 2024 (Open until filled, applications will be reviewed as submitted.)
Jul 14, 2024
Full Time
Public Works & Utilities Director
City of Port Angeles, Washington
Salary : $141,811 - $169,473
Excellent benefits plus 3% deferred compensation employer matching contributions, a $12,500 sign-on bonus, and reimbursement up to $10,000 in relocation expenses.
Port Angeles, Washington, is located on the northern edge of the Olympic Peninsula along the shore of the Strait of Juan de Fuca. With a population of 20,240, Port Angeles is abundant in cultural events, including festivals, art, music, and outdoor recreation and sporting events. Port Angeles and the surrounding region offer incomparable recreation opportunities for year-round activities. Close by are hot springs, numerous rivers, beaches, and parks, the Olympic National Park, and the Olympic Discovery Trail, which is one of the longest trail systems in the U.S. Port Angeles is a tourist destination and international gateway via ferry to Victoria, British Columbia, Canada.
As a full-service city, Port Angeles provides a wide array of municipal services such as police, fire, public works, parks, utilities, and planning. Additionally, Port Angeles provides regional services such as water, sewer, emergency dispatch and solid waste to surrounding communities.
Under the administrative direction of the City Manager, the Public Works & Utilities Director manages and directs the work of the Public Works and Utilities Department comprised of Engineering Services, Street Maintenance, Stormwater, Equipment Services, Water, and Wastewater systems including treatment plants, Electric Utility, and Solid Waste services to include solid waste collections, transfer station, recycling and landfill management.
Education & experience: Graduation from an accredited college or university with a bachelor’s degree in a field related to the responsibilities of this position. A master’s degree is desirable. Five (5) or more years working in a management position, preferably in public works. Experience working in a municipality is desired. Possession of a valid Washington State driver’s license by time of hire or the ability to obtain one within 30 days, and an acceptable driving record. Candidates that possess any combination of relevant education and experience that demonstrates their ability to perform the essential duties and responsibilities of this position may be considered.
Benefits include: 13 paid holidays. General leave bank. Medical insurance (12.5% employee paid premium). Employer contribution to Health Savings Account (HSA). Dental & Vision insurance. Health Care Offset. Employee Assistance Program. Life insurance – employer-paid premiums for $50,000 plan. Long term disability. Washington State Retirement System (PERS). 40 hours of management overtime given at the time of hire.
For a complete position profile and to apply online, visit Prothman at https://www.prothman.com/ and click on "Open Recruitments". For questions, call 206-368-0050. The City of Port Angeles is an Equal Opportunity Employer. Apply by June 30, 2024 (Open until filled, applications will be reviewed as submitted.)
City of Palos Verdes Estates, CA
Palos Verdes Estates, CA, USA
The City of Palos Verdes Estates is a 4.75 square mile city in Southern California, offering beautiful ocean and hillside views, urban forest, and recreational opportunities. With approximately 13,500 residents, the City is known for being a planned community with tranquil neighborhoods and is the oldest of four cities on the Palos Verdes Peninsula. Residents enjoy magnificent views of the Los Angeles Basin and Pacific Ocean, low density, rural character, preserved open space, low crime, and excellent schools. The Finance Department is responsible for a broad range of core financial duties, operational and capital budgeting, long-term forecasting and planning, fiscal policy development, banking and investments support, and financial system administration. Under administrative direction from the City Manager, the Finance Director manages all activities and operations of the Finance Department. The City of Palos Verdes Estates is seeking a collaborative, hands-on and forward-facing leader to serve as the next Finance Director. An energetic, caring, and driven candidate who demonstrates the ability to provide stability within the Department while re-imagining and modernizing the Finance Department is desired. The new Finance Director must be able to instill confidence within the Community and City Council. The incoming Director must be detail oriented with the ability to exercise independent judgment and decisiveness Candidates should have expertise in organizational and personnel management as well as the principles and practices of governmental financial and business administration, particularly in the areas of accounting, budgeting, auditing, purchasing, business license, and treasury management.
Qualified candidates possess a bachelor’s degree with major coursework in accounting, finance, business administration, or a related field along with five (5) years of progressively responsible finance and accounting experience, including three (3) years in administrative and supervisory responsibility. Municipal finance experience is preferred but not required; a master’s degree is highly desirable.
The annual salary range for the Finance Director is $140,004 - $180,000 per year; placement within this range is dependent on qualifications and experience. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Mr. Jon Lewis at (916) 784-9080.
Filing Deadline: June 14, 2024
Jul 14, 2024
Full Time
The City of Palos Verdes Estates is a 4.75 square mile city in Southern California, offering beautiful ocean and hillside views, urban forest, and recreational opportunities. With approximately 13,500 residents, the City is known for being a planned community with tranquil neighborhoods and is the oldest of four cities on the Palos Verdes Peninsula. Residents enjoy magnificent views of the Los Angeles Basin and Pacific Ocean, low density, rural character, preserved open space, low crime, and excellent schools. The Finance Department is responsible for a broad range of core financial duties, operational and capital budgeting, long-term forecasting and planning, fiscal policy development, banking and investments support, and financial system administration. Under administrative direction from the City Manager, the Finance Director manages all activities and operations of the Finance Department. The City of Palos Verdes Estates is seeking a collaborative, hands-on and forward-facing leader to serve as the next Finance Director. An energetic, caring, and driven candidate who demonstrates the ability to provide stability within the Department while re-imagining and modernizing the Finance Department is desired. The new Finance Director must be able to instill confidence within the Community and City Council. The incoming Director must be detail oriented with the ability to exercise independent judgment and decisiveness Candidates should have expertise in organizational and personnel management as well as the principles and practices of governmental financial and business administration, particularly in the areas of accounting, budgeting, auditing, purchasing, business license, and treasury management.
Qualified candidates possess a bachelor’s degree with major coursework in accounting, finance, business administration, or a related field along with five (5) years of progressively responsible finance and accounting experience, including three (3) years in administrative and supervisory responsibility. Municipal finance experience is preferred but not required; a master’s degree is highly desirable.
The annual salary range for the Finance Director is $140,004 - $180,000 per year; placement within this range is dependent on qualifications and experience. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Mr. Jon Lewis at (916) 784-9080.
Filing Deadline: June 14, 2024
Woodland is a welcoming community with a unique mix of amenities and cultures. In 2021, Woodland was named as one of the Top 100 Places to Live in America by Livability.com and the second-best place to live in the State of California! Woodland stands out due to its strong sense of community and diverse economy rooted in its rich agricultural heritage and distinctive architecture highlighted by its National Historic Main Street. The City has a population of nearly 62,000 and is the seat of Yolo County. Since 1871, the Woodland Police Department has aimed to improve the quality of life for all residents of Woodland by administering programs which prevent, investigate, solve, and ultimately decrease crime.
Under the direction of the City Manager, the Police Chief serves as the principal administrative officer for the Police Department and a key member of the City’s Executive Team. The Police Chief plans, directs, reviews, and manages Department activities and operations, which encompass a wide range of law enforcement-related functions.
This is a unique opportunity for a visionary leader to shape the Department. The Police Department is currently experiencing a period of new promotions and appointments, both largely due to retirements. The City of Woodland is seeking a dynamic and inspiring Police Chief who wants to shape and lead the Department into the future! With a team-oriented mindset and a commitment to effective and transparent communication, the ideal candidate has a proven track record of leading with integrity and character, approaching each day with a can-do attitude, and a focus on continuous improvement.
The annual salary range for the Police Chief is $201,088.08 to $264,589.56. Placement within this range is dependent on experience and qualifications. The City also offers a competitive benefits package. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Joel Bryden at (916) 784-9080. Filing Deadline: July 19, 2024
Jul 14, 2024
Full Time
Woodland is a welcoming community with a unique mix of amenities and cultures. In 2021, Woodland was named as one of the Top 100 Places to Live in America by Livability.com and the second-best place to live in the State of California! Woodland stands out due to its strong sense of community and diverse economy rooted in its rich agricultural heritage and distinctive architecture highlighted by its National Historic Main Street. The City has a population of nearly 62,000 and is the seat of Yolo County. Since 1871, the Woodland Police Department has aimed to improve the quality of life for all residents of Woodland by administering programs which prevent, investigate, solve, and ultimately decrease crime.
Under the direction of the City Manager, the Police Chief serves as the principal administrative officer for the Police Department and a key member of the City’s Executive Team. The Police Chief plans, directs, reviews, and manages Department activities and operations, which encompass a wide range of law enforcement-related functions.
This is a unique opportunity for a visionary leader to shape the Department. The Police Department is currently experiencing a period of new promotions and appointments, both largely due to retirements. The City of Woodland is seeking a dynamic and inspiring Police Chief who wants to shape and lead the Department into the future! With a team-oriented mindset and a commitment to effective and transparent communication, the ideal candidate has a proven track record of leading with integrity and character, approaching each day with a can-do attitude, and a focus on continuous improvement.
The annual salary range for the Police Chief is $201,088.08 to $264,589.56. Placement within this range is dependent on experience and qualifications. The City also offers a competitive benefits package. If you are interested in this outstanding opportunity, please visit our website at www.bobmurrayassoc.com to apply online. If you have any questions, please do not hesitate to call Joel Bryden at (916) 784-9080. Filing Deadline: July 19, 2024
Supervisor, Behavioral Health (Utilization Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Behavioral Health (Utilization Management) to join our team. The Supervisor Behavioral Health (Utilization Management) will be responsible for the daily operation of Behavioral Health Integration (BHI) Utilization Management (UM) functions. The incumbent will oversee the benefit's prior authorization, concurrent review processes and transition of care. The incumbent will be responsible for the direct supervision and oversight of the BHI staff. The incumbent will work under the direction of the Sr Manager II to implement processes to ensure effective delivery of behavioral health services. The incumbent will be accountable for establishing and achieving quality and productivity standards and ensuring compliance with CalOptima Health's policies and procedures. The incumbent will collaborate with other internal CalOptima Health departments to ensure all regulatory requirements are met. The incumbent will interact with contracted organizations and providers, health networks and other stakeholders in a manner that promotes collaborative working relationships. Position Information: Department: Behavioral Health Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists the Sr Manager II as needed to ensure departmental and agency goals are met. Participates and prepares for regular internal and external audits. Provides clinical support for cases with complex behavioral health needs. Participates in the development, implementation and improvement of departmental policies, procedures and workflows. Develops and prepares reports to meet internal, regulatory, contractual and accreditation requirements. Maintains current knowledge of regulatory requirements pertinent to BHI UM which includes the Department of Health Care Services (DHCS), Centers for Medicare & Medicaid Services (CMS), Managed Risk Medical Insurance Board (MRMIB) and Department of Managed Health Care (DMHC). Ensures compliance with federal, state and county contracts and/or Memorandum of Understanding (MOUs) and other requirements set forth by regulatory agencies or funding sources specific to behavioral health care services. Acts as a liaison to community based and governmental providers that serve members. 45% - Supervision Supervises and assists with hiring, training, reviewing and setting goals for department and staff. Oversees and monitors the prior authorization and concurrent review process of the benefit and regulatory compliance. Provides direct oversight of the day-to-day operations of the behavioral health benefit. Facilitates staff meetings, including individual supervision. Provides coverage and expertise for other teams within the BHI UM department. Serves as a subject matter expert (SME) to departmental staff, internal departments and affiliated health networks regarding authorization rules and processes. Identifies and conducts performance feedback and/or counseling/corrective action meetings with the assistance of Human Resources as necessary. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work, clinical psychology, marriage and family therapy or related field or graduation from an accredited School of Nursing required. 3 years of behavioral health experience (post licensure) required. 2 years of supervisory/management experience required. Experience in behavioral health audits, including CMS, DHCS, DMHC and NCQA required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of utilization management (UM) experience. 2 years of managed care experience. Required Licensure / Certifications: Current and unrestricted California Board Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed professional Clinical Counselor (LPCC), Licensed Clinical Psychologist or an active Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 13, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-behavioral-health-utilization-management-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e84de651ac04664f80ec3d3086dfe6cb
Jul 18, 2024
Full Time
Supervisor, Behavioral Health (Utilization Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Behavioral Health (Utilization Management) to join our team. The Supervisor Behavioral Health (Utilization Management) will be responsible for the daily operation of Behavioral Health Integration (BHI) Utilization Management (UM) functions. The incumbent will oversee the benefit's prior authorization, concurrent review processes and transition of care. The incumbent will be responsible for the direct supervision and oversight of the BHI staff. The incumbent will work under the direction of the Sr Manager II to implement processes to ensure effective delivery of behavioral health services. The incumbent will be accountable for establishing and achieving quality and productivity standards and ensuring compliance with CalOptima Health's policies and procedures. The incumbent will collaborate with other internal CalOptima Health departments to ensure all regulatory requirements are met. The incumbent will interact with contracted organizations and providers, health networks and other stakeholders in a manner that promotes collaborative working relationships. Position Information: Department: Behavioral Health Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists the Sr Manager II as needed to ensure departmental and agency goals are met. Participates and prepares for regular internal and external audits. Provides clinical support for cases with complex behavioral health needs. Participates in the development, implementation and improvement of departmental policies, procedures and workflows. Develops and prepares reports to meet internal, regulatory, contractual and accreditation requirements. Maintains current knowledge of regulatory requirements pertinent to BHI UM which includes the Department of Health Care Services (DHCS), Centers for Medicare & Medicaid Services (CMS), Managed Risk Medical Insurance Board (MRMIB) and Department of Managed Health Care (DMHC). Ensures compliance with federal, state and county contracts and/or Memorandum of Understanding (MOUs) and other requirements set forth by regulatory agencies or funding sources specific to behavioral health care services. Acts as a liaison to community based and governmental providers that serve members. 45% - Supervision Supervises and assists with hiring, training, reviewing and setting goals for department and staff. Oversees and monitors the prior authorization and concurrent review process of the benefit and regulatory compliance. Provides direct oversight of the day-to-day operations of the behavioral health benefit. Facilitates staff meetings, including individual supervision. Provides coverage and expertise for other teams within the BHI UM department. Serves as a subject matter expert (SME) to departmental staff, internal departments and affiliated health networks regarding authorization rules and processes. Identifies and conducts performance feedback and/or counseling/corrective action meetings with the assistance of Human Resources as necessary. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work, clinical psychology, marriage and family therapy or related field or graduation from an accredited School of Nursing required. 3 years of behavioral health experience (post licensure) required. 2 years of supervisory/management experience required. Experience in behavioral health audits, including CMS, DHCS, DMHC and NCQA required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of utilization management (UM) experience. 2 years of managed care experience. Required Licensure / Certifications: Current and unrestricted California Board Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed professional Clinical Counselor (LPCC), Licensed Clinical Psychologist or an active Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 13, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-behavioral-health-utilization-management-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e84de651ac04664f80ec3d3086dfe6cb
Medical Authorization Assistant (Multipurpose Senior Services Program) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Authorization Assistant (Multipurpose Senior Services Program) to join our team. The Medical Authorization Assistant (Multipurpose Senior Services Program) will provide office and case management support services. The incumbent will serve as a contact between members, physicians, providers and CalOptima Health's staff to gather information and serve as an interpreter as needed. Under the manager's direction, the incumbent will be responsible for providing effective, efficient and courteous interaction with providers, members and families and other CalOptima Health staff. The incumbent will perform medical administrative and routine tasks specific to the assigned program and may also perform administrative support functions. Position Information: Department: MSSP Salary Grade: 302 - $49,754 - $69,655 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Receives cases via fax, phone or electronically and enters new case information into the MSSPCare Online and Jiva systems. Conducts individual interviews/assessments with CalOptima Health members and providers to obtain intake information. Obtains information on requested services according to CalOptima Health's services department guidelines, performs data entry into MSSPCare Online and Jiva and verifies eligibility. Contacts the health networks and CalOptima Health's Customer Service regarding health network enrollments. Assists the Medical Case Managers and Social Workers in gathering medical records, obtaining appropriate information on diagnoses and procedures and following up on phone calls. Documents all contacts and case information in the appropriate MSSPCare Online and Jiva scripts or activity as appropriate. Performs data entry into the appropriate databases for monitoring and tracking, trending of cases and other relevant databases as needed. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Generates monthly and other required reports from the databases as requested by the Medical Case Managers, Social Workers and/or health networks. Provides customer service to providers and members. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in case management support services required, preferably in a health care or managed care setting. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-authorization-assistant-multipurpose-senior-services-program-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0037c07df0e04f408d1183b679ff8fb5
Jul 25, 2024
Full Time
Medical Authorization Assistant (Multipurpose Senior Services Program) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Authorization Assistant (Multipurpose Senior Services Program) to join our team. The Medical Authorization Assistant (Multipurpose Senior Services Program) will provide office and case management support services. The incumbent will serve as a contact between members, physicians, providers and CalOptima Health's staff to gather information and serve as an interpreter as needed. Under the manager's direction, the incumbent will be responsible for providing effective, efficient and courteous interaction with providers, members and families and other CalOptima Health staff. The incumbent will perform medical administrative and routine tasks specific to the assigned program and may also perform administrative support functions. Position Information: Department: MSSP Salary Grade: 302 - $49,754 - $69,655 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Receives cases via fax, phone or electronically and enters new case information into the MSSPCare Online and Jiva systems. Conducts individual interviews/assessments with CalOptima Health members and providers to obtain intake information. Obtains information on requested services according to CalOptima Health's services department guidelines, performs data entry into MSSPCare Online and Jiva and verifies eligibility. Contacts the health networks and CalOptima Health's Customer Service regarding health network enrollments. Assists the Medical Case Managers and Social Workers in gathering medical records, obtaining appropriate information on diagnoses and procedures and following up on phone calls. Documents all contacts and case information in the appropriate MSSPCare Online and Jiva scripts or activity as appropriate. Performs data entry into the appropriate databases for monitoring and tracking, trending of cases and other relevant databases as needed. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Generates monthly and other required reports from the databases as requested by the Medical Case Managers, Social Workers and/or health networks. Provides customer service to providers and members. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in case management support services required, preferably in a health care or managed care setting. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-authorization-assistant-multipurpose-senior-services-program-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0037c07df0e04f408d1183b679ff8fb5
ITS Analyst, Sr. CalOptima CalOptima Health is seeking a highly motivated an experienced ITS Analyst, Sr. to join our team. The ITS Analyst Sr (Corporate Applications (ServiceNow)) will facilitate the coordination and integration of program related activities through vendor-supported corporate applications. The incumbent will define system scope, objectives and business requirements to meet user needs. The incumbent will assist business customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on systems projects. The incumbent will provide coordination and services relevant to key functions of software supported by the Information Technology Services (ITS) department, which supports a variety of end users and software, usually provided by a third-party vendor. The incumbent will contribute to the support and maintenance of assigned applications and serve as a technical point-of-contact. Position Information: Department: ITS - Infrastructure Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Optimizes existing and develops new service catalog offerings and associated flows with a focus on continual improvement and automation. Leverages Flow Designer to further mature the service catalog and migrates away from workflows. Identifies inefficiencies to ultimately implement areas of automation. Supports the design of custom catalog items; works with business partners and the Service Catalog manager and application owner for implementation. Maintains an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. 25% - Technical Support Processes core system configuration as well as day-to-day user requests and incidents. Creates technical design, ServiceNow code and architecture, and works with key business units to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. Provides technical guidance on existing workflows for streamlining and improved efficiencies. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in information services or related field required. 5 years of direct experience as a ServiceNow admin or application owner. 5 years background in ITS related to health services required. 5 years of ITS technical application support experience required. 5 years of computer hardware and/or software troubleshooting techniques and system support required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: ServiceNow Certified Implementation Specialist a plus. ServiceNow Certified Application Developer a plus. ITIL Certification is highly desirable. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/its-analyst-sr-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-70ea6540aed59547a218e2bbb8de7de6
Jul 18, 2024
Full Time
ITS Analyst, Sr. CalOptima CalOptima Health is seeking a highly motivated an experienced ITS Analyst, Sr. to join our team. The ITS Analyst Sr (Corporate Applications (ServiceNow)) will facilitate the coordination and integration of program related activities through vendor-supported corporate applications. The incumbent will define system scope, objectives and business requirements to meet user needs. The incumbent will assist business customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on systems projects. The incumbent will provide coordination and services relevant to key functions of software supported by the Information Technology Services (ITS) department, which supports a variety of end users and software, usually provided by a third-party vendor. The incumbent will contribute to the support and maintenance of assigned applications and serve as a technical point-of-contact. Position Information: Department: ITS - Infrastructure Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Optimizes existing and develops new service catalog offerings and associated flows with a focus on continual improvement and automation. Leverages Flow Designer to further mature the service catalog and migrates away from workflows. Identifies inefficiencies to ultimately implement areas of automation. Supports the design of custom catalog items; works with business partners and the Service Catalog manager and application owner for implementation. Maintains an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. 25% - Technical Support Processes core system configuration as well as day-to-day user requests and incidents. Creates technical design, ServiceNow code and architecture, and works with key business units to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. Provides technical guidance on existing workflows for streamlining and improved efficiencies. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in information services or related field required. 5 years of direct experience as a ServiceNow admin or application owner. 5 years background in ITS related to health services required. 5 years of ITS technical application support experience required. 5 years of computer hardware and/or software troubleshooting techniques and system support required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: ServiceNow Certified Implementation Specialist a plus. ServiceNow Certified Application Developer a plus. ITIL Certification is highly desirable. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/its-analyst-sr-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-70ea6540aed59547a218e2bbb8de7de6
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8ec7cd793dc8d4489328b67dda81bd9d
Jul 18, 2024
Full Time
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8ec7cd793dc8d4489328b67dda81bd9d
Parks and Recreation Director
Town of Mooresville, NC
Please follow this link to view the full brochure: https://www.affionpublic.com/position/parks-and-recreation-director-town-of-mooresville-nc/
About Mooresville
Since the year 2000, the Town of Mooresville’s population has increased from 19,048 to over 53,000 and is still growing! Situated in western North Carolina, Mooresville is less than an hour’s drive from both Charlotte and Hickory.
The local economy is diverse, with a mix of manufacturing, retail, and service industries. Its proximity to Charlotte provides even more job opportunities and economic stability. Mooresville is the home of numerous national/international corporate headquarters and high-tech industries, including Lowe’s Home Improvement corporate headquarters. Nicknamed “Race City USA,” Mooresville is home to several racing-themed attractions, including the North Carolina Auto Racing Hall of Fame.
Mooresville boasts a thriving downtown where historic preservation meets innovative amenities and businesses. Whether residents and visitors are gathering for a meal, participating in a street festival, supporting local small businesses, or attending a world-class performance at one of several venues, downtown has something for everyone. Significant investment continues to be made to increase connectivity, functionality, and overall quality for this heart of the town.
Mooresville is a fast paced, vibrant community with numerous parks, recreational facilities, and cultural events. Mooresville is known for its high quality of life. It offers a mix of suburban and rural living, with access to city amenities in nearby Charlotte while still maintaining a smaller-town atmosphere.
Located in the heart of the Carolinas, Mooresville is perfectly situated on Lake Norman. Presenting a stunning panorama with more than 520 miles of shoreline, it is the largest man-made lake in the state of North Carolina. Mooresville’s placement in the Piedmont Region (the plateau between coast & mountain), is reason to boast of its ideal trifecta location. Residing in Mooresville means being able to live in one of the most beautiful places on earth-in fact, Thrillist.com recently named it one of the 12 Most Luxurious Lake Towns in the world!
While cost of living can vary depending on individual circumstances, Mooresville generally offers a lower cost of living compared to larger cities like Charlotte.
City Government
Mooresville operates under a Council-Manager form of government. The citizens elect a Mayor and six
Commissioners as the Town’s governing body. The Mayor and two Commissioners are elected at-large. The other four Commissioners represent wards and must live in the ward they represent.
The Mayor serves a two-year term, while the Commissioners serve staggered four-year terms. The Mayor, two ward commissioners and one commissioner-at-large run in November of odd
numbered years. All elections are non-partisan.
Providing resources and actions to make Board vision a reality, the Town of Mooresville currently
has a strong leadership team with many long-time employees. Both staff and the Board have been open to innovative ideas, practices and projects in order to better serve the Town’s residents and visitors and to enhance economic development in the area.
Parks and Recreations Department
The Parks and Recreation Department is made up of seven divisions: Administration, Arts & Events, Athletics, Community Outreach, Golf, Park Services, and Recreation, with 57 FTE’s (FY25 budget – 4 additional) and 141 part time/seasonal employees. The department takes care of 17 Parks, 4 recreation centers, and 3 active cemeteries. The department also operates:
The Mooresville Golf Club - 18-hole course with driving range, pro shop, snack bar, and high-end restaurant;
The Charles Mack Citizen Center – 62,000 square foot event center with six banquet rooms, two outdoor garden areas, two catering kitchens, hospitality suite, and performing arts theater
The War Memorial Pool – 133,000-gallon outdoor pool with a zero-depth walk-in entry, sprinkler play area, two children’s play areas, and four lanes for lap swimming; open seasonally for lessons and free swim.
Upcoming Projects
Parks & Recreation Master Plan
Bellingham Park Inclusive Playground
Moor Park Phase 1 design
Willow Valley and Lee Street construction drawings
The Position
Under the general direction of the Assistant Town Manager, the Parks and Recreation Director performs complex professional and managerial work directing all administrative and operational-related work in Parks, Recreation, Golf, Athletics, Arts and Events, Marketing, and Community Outreach in the Town’s Parks & Recreation Department. The Director manages a $10 million budget, as well as facilitates collaboration between the Town and various other profit, non-profit and governmental entities. This position requires extensive public contact with private groups, civic organizations, Town and school officials, and the general public.
Essential Functions and Responsibilities
Develops and plans for long and short-range departmental growth and operations, researches and develops new programs, and develops and/or modifies existing policies and procedures.
Organizes and manages short-term plans and daily activities through program supervisors including the selection, training, appraisal, and supervision of regular staff and seasonal workers.
Serves as a representative of the Town of Mooresville, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public.
Directs and manages all parks, recreation, golf, arts and events, marketing, and community outreach programs and activities.
Manages the development and implementation of departmental strategic plans, master plans, park design, goals, objectives, policies, procedures, and priorities for each assigned service area.
Establishes, within Town policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly.
Plans, directs, and coordinates, through subordinate level managers, the department’s work plan; meets with management staff to identify and resolve problems; assigns projects through subordinate supervisors and managers; works with staff to establish work priorities and schedules; encourages and provides for staff training and professional development; interprets Town policies and procedures for staff; prepares and conducts formal performance evaluations; works with employees to develop short and long term goals, monitor accomplishments, establish performance requirements and personal development targets and provides coaching
Serves as Town staff liaison for the Parks & Recreation Advisory Committee and the Public Arts Committee.
Manages all financial aspects of the department including contract compliance. Develops, administers, and manages the department budget; develops and approves the forecasts of funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; seeks and administers grant funds.
Remains sensitive and aware of community recreation, social and cultural needs. Studies and analyzes program participation and attendance, personnel, and as a result, implements short and long-range actions that will lead to successful operations.
Receives and reviews reports, and suggestions; responds to and resolves difficult, significant, and sensitive citizen inquiries and complaints.
Enforces and relates the policies and programs to the general public regarding the program, services, and activities of the department.
Identifies, implements, and enforces necessary safety policies, procedures, and regulations.
Maintains a high level of cooperation and communication with patrons, staff, media, and other department staff.
Cooperates and collaborates with community partners for community-wide celebrations and events.
Stays abreast of trends and innovations in the field of city/county management, personnel and budgeting, recreation administration, parks maintenance management, recreational golf, and youth services.
Consults with and directs department directors in solving administrative problems, developing, and implementing changes in organization, procedures, or policies to meet Town goals and objectives.
Knowledge, Skills & Abilities:
Comprehensive knowledge of all phases of community recreational activities and their administration.
Thorough knowledge of the principles and practices of public administration with special reference to departmental personnel, strategic planning, municipal benchmarking, park planning, and budget administration.
Knowledge of effective management of special-use venues and facilities.
Ability to develop and execute a well-rounded program of recreational activities.
Ability to cooperate with and interpret recreational philosophies to Town authorities and private groups and the general public.
Ability to evaluate cost-effectiveness, and create cost recovery plans for the various recreation, golf, and cultural operations.
Education and Experience
A Bachelor’s degree from an accredited college or university in a recreation-related field and seven to ten years of management experience in the administration of a broad multi-faceted parks and recreation program, or an equivalent combination of education and experience. A related master’s degree is preferred. Certified Parks & Recreation Professional (CPRP) or Certified Park & Recreation Executive (CPRE) is also preferred.
The Ideal Candidate
The ideal candidate will have extensive experience in parks and recreation operations and administration, to include golf, arts and events, marketing, and community outreach programs and activities, in addition to fiscal experience in contract compliance, budgeting, forecasting, expenditures, and grants. Experience with strategic planning, and the development and implementation of a master plan is essential.
The ideal candidate will be a creative, community engaged leader with the ability to build consensus and establish and maintain effective working relationships with subordinates, peers, the community, and executive management.
The ideal candidate should be an outstanding leader of employees who provides guidance and professional support to staff, inspiring them to achieve excellence through continuous improvement and professional development. Effective communication of complex ideas along with strong collaboration and team building skills will be necessary for this individual to be successful; advanced written and oral communication skills and detailed reporting skills are imperative.
Salary
The Town of Mooresville is offering a competitive starting salary of $122,325 to
$153,047, commensurate with experience and a comprehensive benefits package. Relocation assistance will also be available for the successful out-of-area candidate.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: MOORESVILLEPRD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is August 19, 2024*
Jul 22, 2024
Full Time
Parks and Recreation Director
Town of Mooresville, NC
Please follow this link to view the full brochure: https://www.affionpublic.com/position/parks-and-recreation-director-town-of-mooresville-nc/
About Mooresville
Since the year 2000, the Town of Mooresville’s population has increased from 19,048 to over 53,000 and is still growing! Situated in western North Carolina, Mooresville is less than an hour’s drive from both Charlotte and Hickory.
The local economy is diverse, with a mix of manufacturing, retail, and service industries. Its proximity to Charlotte provides even more job opportunities and economic stability. Mooresville is the home of numerous national/international corporate headquarters and high-tech industries, including Lowe’s Home Improvement corporate headquarters. Nicknamed “Race City USA,” Mooresville is home to several racing-themed attractions, including the North Carolina Auto Racing Hall of Fame.
Mooresville boasts a thriving downtown where historic preservation meets innovative amenities and businesses. Whether residents and visitors are gathering for a meal, participating in a street festival, supporting local small businesses, or attending a world-class performance at one of several venues, downtown has something for everyone. Significant investment continues to be made to increase connectivity, functionality, and overall quality for this heart of the town.
Mooresville is a fast paced, vibrant community with numerous parks, recreational facilities, and cultural events. Mooresville is known for its high quality of life. It offers a mix of suburban and rural living, with access to city amenities in nearby Charlotte while still maintaining a smaller-town atmosphere.
Located in the heart of the Carolinas, Mooresville is perfectly situated on Lake Norman. Presenting a stunning panorama with more than 520 miles of shoreline, it is the largest man-made lake in the state of North Carolina. Mooresville’s placement in the Piedmont Region (the plateau between coast & mountain), is reason to boast of its ideal trifecta location. Residing in Mooresville means being able to live in one of the most beautiful places on earth-in fact, Thrillist.com recently named it one of the 12 Most Luxurious Lake Towns in the world!
While cost of living can vary depending on individual circumstances, Mooresville generally offers a lower cost of living compared to larger cities like Charlotte.
City Government
Mooresville operates under a Council-Manager form of government. The citizens elect a Mayor and six
Commissioners as the Town’s governing body. The Mayor and two Commissioners are elected at-large. The other four Commissioners represent wards and must live in the ward they represent.
The Mayor serves a two-year term, while the Commissioners serve staggered four-year terms. The Mayor, two ward commissioners and one commissioner-at-large run in November of odd
numbered years. All elections are non-partisan.
Providing resources and actions to make Board vision a reality, the Town of Mooresville currently
has a strong leadership team with many long-time employees. Both staff and the Board have been open to innovative ideas, practices and projects in order to better serve the Town’s residents and visitors and to enhance economic development in the area.
Parks and Recreations Department
The Parks and Recreation Department is made up of seven divisions: Administration, Arts & Events, Athletics, Community Outreach, Golf, Park Services, and Recreation, with 57 FTE’s (FY25 budget – 4 additional) and 141 part time/seasonal employees. The department takes care of 17 Parks, 4 recreation centers, and 3 active cemeteries. The department also operates:
The Mooresville Golf Club - 18-hole course with driving range, pro shop, snack bar, and high-end restaurant;
The Charles Mack Citizen Center – 62,000 square foot event center with six banquet rooms, two outdoor garden areas, two catering kitchens, hospitality suite, and performing arts theater
The War Memorial Pool – 133,000-gallon outdoor pool with a zero-depth walk-in entry, sprinkler play area, two children’s play areas, and four lanes for lap swimming; open seasonally for lessons and free swim.
Upcoming Projects
Parks & Recreation Master Plan
Bellingham Park Inclusive Playground
Moor Park Phase 1 design
Willow Valley and Lee Street construction drawings
The Position
Under the general direction of the Assistant Town Manager, the Parks and Recreation Director performs complex professional and managerial work directing all administrative and operational-related work in Parks, Recreation, Golf, Athletics, Arts and Events, Marketing, and Community Outreach in the Town’s Parks & Recreation Department. The Director manages a $10 million budget, as well as facilitates collaboration between the Town and various other profit, non-profit and governmental entities. This position requires extensive public contact with private groups, civic organizations, Town and school officials, and the general public.
Essential Functions and Responsibilities
Develops and plans for long and short-range departmental growth and operations, researches and develops new programs, and develops and/or modifies existing policies and procedures.
Organizes and manages short-term plans and daily activities through program supervisors including the selection, training, appraisal, and supervision of regular staff and seasonal workers.
Serves as a representative of the Town of Mooresville, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public.
Directs and manages all parks, recreation, golf, arts and events, marketing, and community outreach programs and activities.
Manages the development and implementation of departmental strategic plans, master plans, park design, goals, objectives, policies, procedures, and priorities for each assigned service area.
Establishes, within Town policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly.
Plans, directs, and coordinates, through subordinate level managers, the department’s work plan; meets with management staff to identify and resolve problems; assigns projects through subordinate supervisors and managers; works with staff to establish work priorities and schedules; encourages and provides for staff training and professional development; interprets Town policies and procedures for staff; prepares and conducts formal performance evaluations; works with employees to develop short and long term goals, monitor accomplishments, establish performance requirements and personal development targets and provides coaching
Serves as Town staff liaison for the Parks & Recreation Advisory Committee and the Public Arts Committee.
Manages all financial aspects of the department including contract compliance. Develops, administers, and manages the department budget; develops and approves the forecasts of funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; seeks and administers grant funds.
Remains sensitive and aware of community recreation, social and cultural needs. Studies and analyzes program participation and attendance, personnel, and as a result, implements short and long-range actions that will lead to successful operations.
Receives and reviews reports, and suggestions; responds to and resolves difficult, significant, and sensitive citizen inquiries and complaints.
Enforces and relates the policies and programs to the general public regarding the program, services, and activities of the department.
Identifies, implements, and enforces necessary safety policies, procedures, and regulations.
Maintains a high level of cooperation and communication with patrons, staff, media, and other department staff.
Cooperates and collaborates with community partners for community-wide celebrations and events.
Stays abreast of trends and innovations in the field of city/county management, personnel and budgeting, recreation administration, parks maintenance management, recreational golf, and youth services.
Consults with and directs department directors in solving administrative problems, developing, and implementing changes in organization, procedures, or policies to meet Town goals and objectives.
Knowledge, Skills & Abilities:
Comprehensive knowledge of all phases of community recreational activities and their administration.
Thorough knowledge of the principles and practices of public administration with special reference to departmental personnel, strategic planning, municipal benchmarking, park planning, and budget administration.
Knowledge of effective management of special-use venues and facilities.
Ability to develop and execute a well-rounded program of recreational activities.
Ability to cooperate with and interpret recreational philosophies to Town authorities and private groups and the general public.
Ability to evaluate cost-effectiveness, and create cost recovery plans for the various recreation, golf, and cultural operations.
Education and Experience
A Bachelor’s degree from an accredited college or university in a recreation-related field and seven to ten years of management experience in the administration of a broad multi-faceted parks and recreation program, or an equivalent combination of education and experience. A related master’s degree is preferred. Certified Parks & Recreation Professional (CPRP) or Certified Park & Recreation Executive (CPRE) is also preferred.
The Ideal Candidate
The ideal candidate will have extensive experience in parks and recreation operations and administration, to include golf, arts and events, marketing, and community outreach programs and activities, in addition to fiscal experience in contract compliance, budgeting, forecasting, expenditures, and grants. Experience with strategic planning, and the development and implementation of a master plan is essential.
The ideal candidate will be a creative, community engaged leader with the ability to build consensus and establish and maintain effective working relationships with subordinates, peers, the community, and executive management.
The ideal candidate should be an outstanding leader of employees who provides guidance and professional support to staff, inspiring them to achieve excellence through continuous improvement and professional development. Effective communication of complex ideas along with strong collaboration and team building skills will be necessary for this individual to be successful; advanced written and oral communication skills and detailed reporting skills are imperative.
Salary
The Town of Mooresville is offering a competitive starting salary of $122,325 to
$153,047, commensurate with experience and a comprehensive benefits package. Relocation assistance will also be available for the successful out-of-area candidate.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: MOORESVILLEPRD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is August 19, 2024*