Housed within the City Manager's Office, the Office of Economic Development & Cultural Affairs (OEDCA) leads the implementation of San Jose's Economic Strategy by working with other City departments, stakeholders, private businesses, and community partners. OEDCA fulfills a critical role in strengthening the City's long-term fiscal resiliency.
OEDCA has four integrated divisions: Business Development, focused on business attraction, expansion, and retention; Business Operations and Real Estate, focused on revenue generation, management of City owned property, and Department administrative support; Cultural Affairs, responsible for arts and cultural development and work2future, the federally funded workforce development program serving Silicon Valley.
Analyst I/II position is available in work2future division with the functional title as "The Management Information Systems (MIS) Administrator", within the Workforce Innovation and Opportunity Act (WIOA) has a critical role in determining whether there is compliance with all provisions of WIOA and related regulations, applicable laws, and policies, pursuant to WIOA Title I requirements. The responsibilities as outlined below of the MIS administrator represent some of the critical duties in the agency. In addition, these functions have increased in scope and complexity due to newly launched in-school young adult programs. Furthermore, given that the MIS administrator position leads all training for staff and contractors it is critical that this position be made permanent to ensure continuity of information, timely dissemination of rapidly changing federal, state and city requirements.
Analyst I/II Job Responsibilities include:
- Determine program compliance with provisions of WIOA and related WIOA regulations and applicable laws and regulations.
- Ensure program compliance, and determine compliance with nondiscrimination, disability, and equal opportunity requirements of WIOA.
- Tracking WIOA metrics in real time to identify the extent to which the provider is effectively and efficiently meeting contractual obligations and goals, which are reviewed on a weekly, monthly, and quarterly basis, by examining program participant files and the State's Management Information System (MIS) records to:
- Ensure only eligible participants are enrolled and applicable eligibility documentation is collected and properly recorded.
- Ensure proper maintenance and content of participant records to include pertinent forms and data.
- Confirm appropriate and adequate case notes are documented ensuring continuity from time of application through completion of services.
- Verify all relevant participant data and services have been accurately and timely recorded into the State's MIS (system).
- On-site visits with sub-recipient and contractor management, staff, and clientele may be conducted to observe operations and gain insight into the sub-recipient's and contractor's environment, processes and procedures, and overall customer service efforts and effects. Additional monitoring activities include:
- Programs and contractors achieve intended results.
- Resources are efficiently and effectively used for authorized purposes and are protected from waste, fraud, and abuse.
- Reliable and timely information is captured and reported to the State's MIS (system) and serve as the basis to improve decision making.
- Participant file checklists will be completed on selected participant records on an ongoing basis. If applicable, issues will be identified, and corrective actions explained. Technical assistance will be provided as needed.
- Daily Observation Report (DOR) - Documents observations from a day or month of monitoring that may include noted practices, items to address, recommendations, questioned costs, disallowed costs, items that were resolved, or if no issues were identified for a specific element, and the sub-recipients' or contractors' responses. The DOR is the monitors' working papers and will be reviewed with the sub-recipient or contractor.
Analyst I
A bachelor's degree from an accredited college or university.
Analyst II
A bachelor's degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing, and analyzing data, and preparing reports recommendations, or conclusions for a functional area in budget, finance, grant administration, organizational analysis, general administration, or human resources.
Acceptable Substitution for Analyst I/II
Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration, or human resources may be substituted for the education requirement on a year for year basis.
Licenses or Certificates
Possession of a valid California Driver's License may be required.
Employment Eligibility
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will not prepare or file a labor condition application with the Department of Labor.
Competencies The ideal candidate will possess the following competencies as demonstrated from past and current employment history. Desirable competencies for this position include:
Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Communication Skills - Effectively conveys information and expresses thoughts and facts, clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.
Collaboration - Develops networks and builds alliances; engages in cross-functional activities.
Continuous Improvement - Actively identifies new areas for learning and regularly creates and takes advantage of learning opportunities.
Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.
Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired o
utcome.
Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.
Salary InformationThe final candidates' qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay, which is included in the range below.
The Analyst I salary range is $ 88,954.32 - $108,108.00 annually.
The Analyst II salary range is $ 97,078.80 - $117,979.68 annually.
Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume, and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
Please note that there is a 4,000-character limit including spaces for each text response. You MUST answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please note that applications are currently
not accepted through CalOpps or any other third-party job board application system. If you have any questions regarding the recruitment process, please contact Baljinder Jhalle at baljinder.jhalle@sanjoseca.gov .
