The PositionThe City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.
Why join the City of Oakland Department of Public Works?The City of Oakland is recruiting to fill one (1) Assistant Facilities Complex Manager vacancy in the Facilities Division within the Oakland Public Works Department. The Facilities Division is responsible for maintaining the city's infrastructure through various maintenance teams, encompassing custodial services, engineering across all disciplines, contracting and oversight, customer service, real estate tenant maintenance (limited to City-provided services with direct tenant communication), emergency services, attendance at council meetings as needed, budget management, and staffing. The division's key objectives include providing prompt customer service and communication, ensuring safety, maintaining the city's facilities with pride and excellence, implementing an effective preventative maintenance program, evaluating facilities project requests and contracts, overseeing contractor work, and fostering strong communication with contractors and city departments.
The Assistant Facilities Complex Manager reports directly to the Building Services Manager and oversees day-to-day custodial operations in City facilities; issues meeting room reservations and parking passes; and supervises custodial staff, contracted security staff and provides direction to Stationary Engineers.
We are looking for someone who is: - Able to demonstrate strong leadership skills, including the ability to motivate and inspire staff, effectively delegate tasks, and lead by example.
- Able to identify issues, analyze problems, and implement effective solutions, which is essential for managing custodial operations and addressing cleaning emergencies as they arise.
- Flexible, adaptable, and able to handle changing priorities, emergencies, and unexpected situations effectively.
- Able to work in a team environment, fostering cooperation, communication, and mutual support among staff and other departments.
- Proficient in Microsoft Office and Web-based tools.
What you will typically be responsible for: - Supervising, training, and evaluating custodial staff
- Providing excellent customer service to facility occupants, responding to cleaning requests, and addressing concerns or feedback promptly and professionally
- Providing direction, support, and management to custodial supervisors and their respective divisions. Managing custodial division staff’s performance, attendance, and disciplinary actions when required.
- Managing changing priorities, responding to emergencies, and addressing unexpected situations
- Managing bi-weekly safety training and required staff training, ensuring compliance with safety regulations and standards are met.
- Assisting in the development and management of the unit’s budget, tracking expenses, and identifying cost-saving opportunities
Read the complete job description by clicking this Facilites Complex Manager, Assistant
A few reasons you might love this job: - You will be implementing sustainable cleaning practices and promoting eco-friendly initiatives that can contribute to reducing environmental impact.
- You will be working closely with custodial staff, facility managers, and other departments to foster teamwork and camaraderie, creating a supportive and inclusive work environment.
- You will be contributing to the cleanliness and functionality of facilities, directly impacting the well-being and satisfaction of occupants, visitors, and tenants, which offers a sense of fulfillment and purpose in the job.
- You will be a part of a team whose mission is to help make the City of Oakland better by maintaining a high level of customer service.
A few challenges you might face in this job:- You will have to ensure consistent cleaning quality standards are met throughout multiple facilities, which may be difficult, requiring regular inspections.
- You will be responsible for coordinating custodial staff schedules to cover various facilities while accommodating for absences, vacations, and special events, which can be complex and time-consuming.
- You will have to prepare for unexpected situations, such as spills, accidents, or facility emergencies, requiring quick decision-making and coordination with other departments.
- You will have to motivate staff as custodial work is often undervalued and underappreciated, leading to feelings of being overlooked or not acknowledged for the importance of the role in maintaining facility cleanliness and functionality.
Competencies Required:Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
Critical Thinking: Analytically and logically evaluating information, propositions, and claims
Decision Making: Choosing optimal courses of action in a timely manner
Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
Professional & Technical Expertise: Applying technical subject matter to the job
Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
Attention to Detail: Focusing on the details of work content, work steps, and final work products
Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results.
Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
Handling & Resolving Conflict: Managing interpersonally strained situations
Leadership: Guiding and encouraging others to accomplish a common goal
Managing Performance: Ensuring superior individual and group performance
Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams
*Click on the link below to see a video on what it's like to work for the City of Oakland!
Working for the City of Oakland
Minimum Requirements for ApplicationThis recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications.Education: A Bachelor's degree from an accredited college or university with major course work in facility management, real estate, business or public administration or a closely related field.
Experience:Three (3) years of progressively responsible work experience in a supervisory capacity in facility operations and management including security, custodial services and building maintenance trades (e.g. carpentry, electrical, plumbing, mechanical).
Desirable Qualifications:- Skilled in various Microsoft Office software applications
- Experience in maintenance, custodial, or engineering and sustainability management
- Possession of a Management Certification
- Familiar with Oracle and Cityworks software applications
Supplemental InformationThe Recruitment Process:
The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position.
Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas.
Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.
In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final.
For this recruitment, all qualified applicants will be invited to the structured interview (sometimes referred to as an Oral Exam). The tentative date of the structured interview is the week of September 30, 2024.
For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame.
Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass.
The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.
What’s in it for you? - Work/Life Balance: 37.5 hour work weeks
- 15 paid holidays
- Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
- Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
- Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
- Dental: Delta Dental full premium for employees and eligible dependents
- Vision: VSP full premium for employees and eligible dependents
- Sick leave: Employees accrue 12 days per year
- Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
- Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training.
Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.
How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system.
APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at:
http://agency.governmentjobs.com/oaklandca/default.cfm.
If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.).
Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Mary Ann Gonzales, Sr. HR Analyst at mgonzales@oaklandca.gov.
The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*:
• CalPERS Medical
• Dental
• Vision
• Medical Waiver Plan - Cash-In-Lieu
• Flexible Spending Accounts
• Commuter Benefits
• Group & Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Guaranteed Ride Home (GRH)
• Pension Benefits
• Deferred Compensation
* Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements
Closing Date/Time: 9/6/2024 11:59 PM Pacific
