This position is eligible for a tiered sign-on bonus up to $5,000.What You'll Be DoingThis position is 95%-98% remote, with some onsite work as necessary.
Wake County Human Resources strives to revolutionize government HR by working to find, grow, and keep the remarkable talent of Team Wake! We are seeking a Human Resources Systems Administrator to help make it all happen. You will support the Human Resources Information Systems team with upgrading new systems; providing quality assurance and issue resolution; supporting senior-level systems administrators; and collaborating on project work. The right candidates will balance working from home with the needs of our growing and fast paced organization. In this role, you will:
- Collaborate with systems team and business owners to test existing or new functionality, issue recreation, and documentation
- Partner with vendors to troubleshoot and resolve complex issues
- Participate in system upgrades for test execution and provide technical support to users
- Partner with Senior Administrators to ensure systems functionality and provides backup support as needed
- Support the HR Department’s annual processes such as Open Enrollment, W-2 processing, and Annual Performance Tracking
- Participate in weekly operational and client meetings as identified
For positions with a remote work option, all Wake County Government remote workers must reside in one of the following states: North Carolina, Florida, Georgia, South Carolina, Tennessee, Texas, or Virginia.
About Our TeamWake County's Human Resources Department collaborates closely with County leadership to deliver innovative, results-oriented, and customer-driven HR programs and services. With 68 dedicated employees, we manage a range of services including Benefits and Employee Wellness, Recruitment, Rewards and Recognition, Employee Relations, Training and more. The Human Resources Department is consistently recognized for excellence in wellness and talent management. By continually seeking and implementing innovative approaches that are widely recognized as industry models, we've positioned Wake County as a national leader, earning accolades such as the Healthiest Employer Hall of Fame and Agency Award for Excellence. Explore our competitive benefits package, including 5% 401k contribution and free Employee Health Center access, on our Benefits page. Join us in shaping Wake County's future.
The Basics (Required Education and Experience) - Bachelor's degree in Computer Science, Information Technology, Human Resources or related field
- Three years of experience in human resources information systems or a related field
- Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience) - Experience with Dayforce Human Capital Management System
- SQL programming language
- Proficiency in Excel, Word, Outlook, Office 365
- Understanding of MS Teams and SharePoint
- Motivated self-starter
- Attention to detail
- Proven ability to work independently and in a team environment
How Will We Know You're 'The One'? - Excellent problem-solving skills, with a high level of attention to detail, and the ability to think critically
- Ability to research, analyze, report, and make sound judgments and work on complex problems in which analysis of situations or data requires in-depth evaluation
- Professional interpersonal, verbal, and written communication skills
- Proficient data analysis skills and an understanding of how data flows within applications
- Ability to build relationships and collaborate while working remotely
- Ability to adapt to change; ability to adjust course when provided feedback or circumstances change; ability to triage priorities when responding to multiple deadlines
About This PositionLocation: Waverly F. Akins Wake County Office Building Raleigh, NC
Employment Type: Regular
Work Schedule: Monday - Friday, 8:30 am - 5:15 pm
Hiring Range: $62,303 - $84,115
Market Range: $62,303 - $105,926
Please include
ALL prior work experience on your application and resume.
Posting Closing Date: Open until filled with first round applicant reviews on 8/23/24
What Makes Wake GreatHome to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Equal Opportunity StatementWake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check StatementPosition may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker StatementIn the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
