Position Information The Human Services Department (HSD) seeks an experienced Compliance Officer to join their team! Starting salary up to $ 70.77 /hour ($ 147,705 /year) plus a competitive total compensation package!* The Human Services Compliance Officer is an integral part of the Human Services Department and is responsible for developing and implementing comprehensive compliance with federal, state, and local regulations, including ensuring the confidentiality and security of protected data for the entire department. They will monitor compliance with mandated privacy services agreements and provide analysis and assistance on HSD privacy and security matters to leadership and staff. The Compliance Officer will also oversee security and compliance operational effectiveness, working with division leadership to improve efficiencies, increase protection of data, and reduce protected data liability. Additional responsibilities include:
- Monitoring and documenting data security policies and procedures within the Human Services Department
- Ensuring that HSD is properly archiving and purging data in accordance with program-specific policies
- Monitoring the Department for security agreements, including system user agreements, third party agreements, and subscriptions, to ensure compliance with federal, state, and local requirements
- Conducting risk assessments related to HSD compliance, privacy, and security
- Addressing the specific data security needs of specialized units
- Ensuring client releases of information are collected, preserved, and/or expired
- Monitoring compliance with specific record retention requirements for data housed on external systems
- Documenting and inventorying all confidentiality and system security forms utilized in HSD to ensure proper compliance
- Serving as the HSD point of contact for questions and concerns about privacy and confidentiality
- Ensuring HSD meets the regulatory requirements of the California Department of Social Services (CDSS) and the Department of Healthcare Services (DHCS) for privacy and security, including Privacy Service Agreements (PSA’s)
- Developing a compliance, privacy, and security training schedule for HSD staff
The ideal candidate will possess many of the following:
- Experience working as a privacy and/or compliance officer within a government social service environment
- Significant experience in regulatory compliance or privacy, quality assurance and control, legal analysis of social services administration, and/or fiscal operations
- Strong leadership skills, with the ability to problem solve complex situations and resolve conflicts, confrontations, and disagreements positively and constructively
- Thorough knowledge of public agency social service operations, privacy and security industry standards and best practices, and electronic security issues and technologies
- Experience with federal, state, and local laws and regulations pertaining to compliance and privacy of protected information
- Experience working in a fast paced, ever-changing environment with the ability to shift gears quickly
- Excellent written and oral communication skills with the ability to disseminate information
- Effective interpersonal skills with the ability to work both independently and as part of a team
- The demonstrated ability to embrace new systems, processes, technologies, and ideas
About the Human Services Department (HSD)
HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.
As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department.
The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services .
What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including:
- Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
- Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
- Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities
- Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
- Retirement - A pension fully integrated with Social Security
- Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
- Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory .
The Human Services Department is currently recruiting to fill a Human Services Compliance Officer position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list.
Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Experience and Education: Any combination of work experience, training, and education, which would provide an opportunity to acquire the knowledge and abilities listed herein. A typical way to qualify is:
Three years of professional level experience in a public agency social service setting that included significant responsibility in any of the following areas: regulatory compliance or privacy, quality assurance and control, legal analysis of social service administration, and/or fiscal operations. Supervisory experience is highly desirable.
AND Academic coursework in business or public administration, political science, social work, sociology, psychology, or other behavioral science, systems analysis, finance, economics, or a closely related field. A bachelor’s or master’s degree in any of the above fields is highly desirable.
License: Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
Knowledge, Skills, and Abilities Thorough knowledge of: public agency social service operations; federal, state, and local laws and regulations pertaining to compliance and privacy of protected information; privacy and security industry standards and best practices related to the retention and dissemination of protected information, including those related to access, release of information, and release control technologies; electronic security issues and technologies.
Working knowledge of: principles and practices of general management, public administration, program management, and supervision; quality improvement principles, including process improvement in a social service environment; methods of legal and factual research; techniques of systems analysis; principles and practices of project planning, monitoring, and evaluation; effective interviewing and investigation techniques; English grammar, usage, and syntax; computer software including word processing, spreadsheet, and database programs; federal and state reimbursement program requirements.
Ability to: research, understand, interpret, and apply rules, regulations, and ordinances and federal, state, and local legislation pertaining to compliance and privacy of protected information in a social service organization; analyze problems and/or complex data, draw conclusions, explain implications, and make sound recommendations; plan, organize, and administer comprehensive programs including developing and implementing short and long-range project goals and objectives; plan, organize, delegate, and prioritize work of self and others in order to meet deadlines; establish compliance policy and procedure performance standards and evaluate performance; communicate effectively both verbally and in writing, including the ability to draft complex documents and reports; effectively explain rules, regulations, and procedures; work collaboratively across functions and departments in a complex organizational environment with external stakeholders and/or clients; establish and maintain effective working relationships with internal departmental stakeholders, as well as members of the public, other departments and agencies, boards and commissions, public officials, community groups, and others contacted in the course of work; monitor HSD compliance audits and investigations to meet goals and objectives and determine the potential impact on organizational policies; identify long and short-term compliance and privacy training needs in an organizational setting; develop and prepare instructional materials; plan, design, and conduct relevant trainings; effectively supervise (i.e., select, train, evaluate, discipline, and coach) subordinate staff; exercise integrity and sound, unbiased judgment; maintain confidentiality.
Selection Procedure & Some Helpful Tips When Applying- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination:
An
Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews.
ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.
HOW TO APPLY
Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: EP
HR Tech: EV
IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions.
COUNTY OF SONOMA BENEFITS: MANAGEMENT*These are some of the excellent benefits the County offers:
Paid Time Off :Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.
Health Plan :Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.
Retirement :Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .
IRS 457 Plan :Pre-tax employee contribution up to the IRS annual maximum.
Retiree Medical :County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.
Student Loan Debt Relief :County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.
Plus excellent dental, vision, disability, life insurance, professional development, and more.
For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900.
*IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: Continuous
